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about Precision Garage Door in:
Livingston County, NY
Precision Garage Door of Rochesterhas received 103 reviews, averaging 4.95 Stars:
Livonia, NY
Product:
Geneseo, NY
Mark Sherman is a super guy and is excellent at his job. You are lucky to have him on your team !
- Terry Johnston
Geneseo, NY
Our service was performed by Ron, the owner of the business. He was courteous and clear in his explanation of the cause of the problem with my door. He did not perform unnecessary work and gave me tips for prolonging the life of the torsion cables. I will look to Precision for all of my future garage door needs!
- David Levy
Avon, NY
Excellent service. Very timely!
- Ben Hathaway
Conesus, NY
I had my garage doors replace by Precision and would highly recommend them. I liked how I could set up an appointment via chat, as I hate making phone calls. I also liked how I could read about employees on the website. Communication was excellent throughout and everyone was very friendly. They didn’t try to “oversell” and actually discussed how I could keep some of my current units to save money. The doors were installed promptly and look great.
- CM
Product:
Dansville, NY
Does a great job and fast
- Dennis Taylor
Caledonia, NY
Excellent service, I called and they came next day which was awesome, the technician Senaid recognized the problem immediately and was able to fix it quickly. I would reccomend precision to anyone in need of garage door service and I would 100% use them for any future needs
- Larry Riggi
Livonia, NY
Dave was very nice and capable with diagnostic and made sure that everything was running properly and I knew how to program passcodes before he left. Also that I knew what to do in case problem arose again.
- Judy Halling
Livonia, NY
Awesome service. Great customer care, friendly and knowledgeable. Can not say enough about high quality customer service. It’s what they provide and they know it, from the first call to the install perfect..
- Jeremy Hayworth
Product:
Residential Technician: Felix Coriano
Geneseo, NY
The service Technician, Marty had opening to repair our garage door earlier than what was scheduled, which was appreciated. He did quick analysis of problem, went over everything with me and confirmed my approval to proceed. Marty was very pleasant, worked very efficiently and answered any questions I had. Very professional and quality work done. Would recommend Precision Overhead Doors to anyone.
- Nelson Perez
Product:
Conesus, NY
I was very pleased with the professionalism of Drew and your company. Starting with your nice receptionist, to your "track the driver" app, to your on time appointment, to Drew fixing my garage door. Drew explained my options for the repair, told me step by step what he was doing, and completed the repair in a timely manner. It was nice doing business with you and will do so in the future.
- David Moss
Product:
Livonia, NY
The service for getting a new opener installed was great. Options were clearly laid out for us. Our professional was able to identify a not-so-obvious issue with the door itself as well. He then provided a quick fix on that element to allow us a little time in researching/making a decision on that aspect. I really appreciate that part and the fact he didn't immediately try to sell us on that right away. I would definitely recommend using Precision to anyone and will use them again in the future.
- T R
Product:
Leicester, NY
Drew was very professional,very neet,ahead of scheduled time. Went over all operating instruction,answered any questions I had. Overall very knowledgeable of his job. I would recommend him to anyone. Very pleased, and the door and opener is very quiet. 100%satisfied. Thank you guys very much. Bob van norman
- Bob VanNorman
Product:
Geneseo, NY
I called because one of my springs snapped. They came out the next day and fixed the problem. I asked them to do preventative maintenance on my garage doors--I installed them in 1984. The price was reasonable. The service man was so helpful and courteous. He was quick, too. Overall, my experience with Precision gives them a top of the heap rating. I would certainly recommend them.
- Lanna Ruddy
Dansville, NY
Felix did a great job. He took the time to explain everything and also gave us suggestions for the future. I would highly recommend Pricision and Felix to do work on your garage door issues.
- David Leven
Great job done by Felix! Thank you Mr. Leven, we appreciate you as our customer! Thank you for your review.
Conesus, NY
The tec.that installed my garage door opener was a delight. He was very knowledgeable and shared his knowledge with me.He explained the advantages of different openers they provided and helped me make my decision. He called to confirm the time (most company's call at the last minute and change the time) and showed up as scheduled. He was very professional and explained every question I had about my new garage door opener.He also did a great job cleaning up after the job was completed.I would highly recommend this company for any garage door concerns,especially this tec.Mark Sherman Joe Williams,Conesu s Lake N.Y.
- Joe Williams
Great job done by Mark! Thank you Mr. Williams for your review, and for choosing our service!
Product:
Dansville, NY
These guys get a 5 from me. From the first phone call made to them it has been great. Ron showed up on time for our appointment. Easy to talk to very down to earth. The office followed up like Ron said they would. Installation day came and I was impressed again. Mark and his crew showed up on time and ready to work. They did a awesome job, very professional and dedicated. Thanks again.
- Rick Spencer
Mr. Spencer, Thank you very much for choosing our service! We really appreciate you as our customer! We are very happy to hear that you are HAPPY with our company and employees.
Product:
Geneseo, NY
Thank you and wonderful job as always!
- Joseph DeBell
Product:
Geneseo, NY
Awesome service.
- Pattie Johnston
Product:
Conesus, NY
While I suppose time will tell as to how well the doors will holdup, I do want to comment on the pre-installation customer service and the crew who installed the doors. First, there was no pressure to purchase (i.e e-mails or phone calls) after I received a quote. Once I placed the order there was follow-up on the delivery date both a week prior to and day of delivery & installation. I received a text and phone call a half hour prior to the installers arriving. Once there the installers offered to help move some of the items out of the way in the garage and to dismantle some of the previous garage door supports. They were both pleasant and accommodating. They completed the installation ahead of schedule and thoroughly went through suggested periodic maintenance on the doors and asked if I had questions. The price was exactly as quoted.
- William VanBuskirk
Product:
Avon, NY
Very pleased with the garage door repair. Although checked ‘no product purchased’ , the item wasn’t listed. I purchased a new rubber gasket assembly. Arrived in a timely manner and pleasant to work with. Highly recommend Precision Door!
- NS
Avon, NY
Mark did an excellent job. Very friendly and remarkable expertise. Would recommend highly.
- Lillian Johnson
Conesus, NY
We were extremely pleased with the sales & service of our new garage door & openers. Owner Ron's price & details were exactly as promised & Installer Eric did an excellent job - very friendly & professional! We highly recommend Precision to our friends & neighbors!
- Dale Eddy
Product:
Residential Technician: Felix Coriano
Avon, NY
I was very satisfied with the service I received. Thanks to Mark for finding the problem with my opener so fast. Great job, great price.
- William Hickey
Dansville, NY
Made a call around noon. Had an email confirmation, a picture of the tech coming and a call from him before he arrived that late afternoon. Couldn't ask for better service. Friendly and professional. Thanks Precision and Mark.
- Lee White
Dansville, NY
First time user. I certainly found out why this is a five star Company.....we had waited a long time for a response from the original company to repair our door. Finally we called Precision on a Friday and they came on Monday morning. Eric was great..called ahead so we knew when he was coming and fixed just what we needed and no more. One of the best experiences we’ve had. Thanks so much!
- Jane and Gerald Williams
Product:
Leicester, NY
Great customer experience. 24/7 appointments. On time service. Quality work. Clean work area. Affordable costs. Thank you.
- Jason Yasso
Product:
Dansville, NY
These guys do great work.from the time I contacted them to the door being installed was only 2 days.
- Gideon Bratcher
Geneseo, NY
Mark was wonderful. Showed me how to do everything. A very pleasant experience.
- Kathleen Grentzinger
Geneseo, NY
Well done, professional and easy to work with.
- Joseph Debell
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Highly recommend, Mark is very meticulous and did a great job.
- David Dussault