WITH 3,370 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door in:
Fairport, NY
Precision Garage Door of Rochesterhas received 378 reviews, averaging 4.96 Stars:
Fairport, NY
Product:
Fairport, NY
The only good thing is they gave me a new remote to open existing garage opener. The man that came, Ron, was the owner. He was grouchy, rude, and condescending. Worst customer service I have ever encountered. For a minor fix as well. Never calling them again.
- Melissa Rugg
Fairport, NY
Our garage door was going down at an angle at 5:00 on a Friday. We called Precision and they had someone at our house within an hour of me calling and fixed the problem within the hour! I will be using them for all my repair needs and Sean, the technician, was great!
- Joelle Cain
Fairport, NY
Precision is always great! From their 24 hour number, to responding quickly, overall service. Our tech was Phil Mormon, very polite, knowledgeable, sympathetic when he had to tell me it needed more work than we thought. Definitely keep them in my contacts
- Robin Clark
Service Provided:
Product:
Residential Technician: Phil Mormon
Fairport, NY
Sadmir was fantastic. Very happy for choosing Precision.
- Andy Borbas
Fairport, NY
Repairman actually arrived 15 minutes earlier than scheduled window, which was great. He was very efficient and after the installation was complete he did a great job clearly explaining how my new garage door opener worked and important safety features as well. Thank you!
- Yvonne Pohlson
Service Provided:
Product:
Residential Technician: Sadmir Hamzic
Fairport, NY
Precision was very helpful in getting my garage door fixed. Felix showed up when he said he would, and had both springs replaced within 45 minutes. He even took the time to lubricate all the hinges as well as the new springs. Great service!
- Robert Brown
Service Provided:
Product:
Residential Technician: Felix Coriano
Fairport, NY
Great pre appointment communication! Tech was prompt and knowledgeable, reasonably priced. Extremely pleased with the service! Highly recommend!
- Michael Breen
Fairport, NY
Sean was polite, personable and professional. He did a great job.
- Michael Jabaut
Service Provided:
Product:
Residential Technician: Sean Seelig
Fairport, NY
Ron provides excellent service as usual. Comes BEFORE the scheduled time (if convenient of course to you) and obviously fixes the issue quickly. Charges...let us just say...much more than reasonable..especially in these inflationary times
- Lilly Mitra
Fairport, NY
Our experience today was very good . The gentleman that came was " Z" he was very helpful. This is the second time we have used Precision for attention to our garage door. Pleased with the service.
- Joseph Farris
Fairport, NY
We needed our door and motor serviced. Our technician Sean was prompt and knowledgeable about the work being done. He was able to give us peace of mind with the work performed.
- Jason Cernis
Fairport, NY
I've worked many years with Precision Door Company. Always prompt service, reasonable price, and professional and courteous service.
- Neal Wiesner
Fairport, NY
Ron provided excellent service helping troubleshoot an issue we were having with our door and opener. The office promptly scheduled an appointment when we initially called with our concern and Ron arrived right on time! Ron's knowledge, professionalism and friendly nature are uncommon in the service industry. We will call Precision Door for all our future garage door needs!
- Robert Kozarits
Fairport, NY
Zeke was very professional and business-like. He prepared three estimates. He put no pressure on me to pick any one of the three. He quickly installed the new cables and checked the door for its repair. I was also impressed how quickly you responded to our problem Thanks for the great service.
- John Haight
Fairport, NY
Great service. Very friendly and punctual. If you need any help with garage doors they’re Number 1 in my book. Thanks.
- Ronald Weber
Fairport, NY
You're staff has always been helpful and courteous. Today Sean fixed my issue in a professional and cost effective way. Thank you!!
- Ann Hallick
Fairport, NY
Just a great job from beginning to the end. Satko called before arriving, explained everything that needed repaired and completed a safety check. Excellent job!!
- William Dixon
Fairport, NY
Two hours from failure to fix at a very reasonable price. Great service from the scheduler and tech. This is how companies should operate.
- Bruce Cady
Fairport, NY
Phil was the initial service person, that was sent on an emergency visit. Precision installed my door 2 yrs, ago and in my opinion the door should not have needed to be repaired, so soon. However, Phil was knowledgeable, thorough in his assessment and reassured me that this would be resolved. He enabled the door to be raised, so that I could move my car out. All in all, he was great! Next day, Chris the manager came out as promised, to complete the repair. He stood behind the Precision's reputation to do what it took to make the customer happy, in a situation, where I was annoyed that this issue happened. Both servicemen provided excellent customer service.
- Olga Hontar
Fairport, NY
The two gentlemen were very friendly and honest. My garage door is back in service!
- Glenn Batchelor
Service Provided:
Product:
Residential Technician: Zikret Osmic
Fairport, NY
Very good service. Excellent site cleanup. Pleasure to have Ron Cull do the work. He set up both built in remotes on my two cars. Job well done.
- David Zebelman
Fairport, NY
I give a 5 star . More a 10 star . Bought garage doors 5yrs ago and need them for another house . Service and instillation was wonderful . Did not have to worry about anything . Thank you Precision Door .
- Eileen Bendschneider
Fairport, NY
Great service as always! Ron is very professional, informative and all around great serviceman!
- Yvonne Doyle
Fairport, NY
Excellent product and service with a smile!! I would recommend them.
- Richard Pape
Fairport, NY
We have used Precision since 2009. From the rep on the phone to the owner, A+ in communication, knowledge and professionalism!! We need a new door to replace our 30+ garage door and the process has been great! Can’t wait for my new door install in a few weeks!
- Chris Lauber
Fairport, NY
Fantastic as usual. Fast, courteous, and helpful as always. Excellent work.
- Bill Poehlmann
Fairport, NY
Very professional and very knowledgeable! Great guy !
- Thomas Long
Fairport, NY
Ron and his team at Precision Door are quick to respond, fairly priced and all round a great company. As a real estate agent I appreciate contractors that work hard for their customers. I highly recommend their services and have to many friends, family and clients. After a major storm came through our area we had a slight issue with the new opener they installed. Came out within 24 hours of our call and addressed the issue, which ended being a simple solution, no fault of the device or their install.
- Rachel Aldrich
Fairport, NY
I'm thankful to report a very positive experience with your company. When searching the Internet for help with my garage door opener issues, I found your company right away. Your website is well organized and effectively presented. The 5-star rating further encouraged my call. Your team's effective communications reinforced those good initial impressions. My garage door opener issues turned out to be minor, thankfully. Phil Mormon worked quickly - finding a problem with the sights not working properly, testing all my controls (even extending the reach of one and remounting it), changing the light bulbs, and completing a full inspection, all in about a half hour, and for the same fair amount the scheduler announced and Phil confirmed before starting the job. I will definitely recommend your company should the opportunity arise.
- Roxanne W., Fairport, NY
John was prompt, friendly and efficient. He explained all aspects of my possible choices, and installed the door opener right on the spot. Very pleased!
- Jane VanHee