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about Precision Garage Door in:
Fairport, NY
Precision Garage Door of Rochesterhas received 378 reviews, averaging 4.96 Stars:
Fairport, NY
Fairport, NY
Extremely happy. Prompt and professional. I have used them before and will continue to call them whenever I need service.
- Ann Hallick
Fairport, NY
Felix Coriano is a great technician; prompt, professional and knowledgeable.
- Mark Harstad
Fairport, NY
Prompt, no hassle service with replacement of operator completed quickly.
- Jim Dudley
Product:
Fairport, NY
This was my second time using Precision.. The service I received years ago was excellent so they were my first and only choice this time. Our service technician Mark was skilled, personable, professional and able to recommend based on my repair questions. In these days It’s not always common to be pleased with customer service and performance reliability, but Precision has done that for us and I will use them again and often recommend them.
- Carl Bonferraro
Product:
Fairport, NY
Excellent service Dave explained everything clearly and was very personable. We are always pleased with Precision’s service
- Ron Tocci
Product:
Fairport, NY
After calling and scheduling a with a different company that never showed up, I called Precision to have our broken garage door spring repaired. I was able to schedule for the following day. Fifteen minutes after scheduling, I received a call from the owner, Ron, that he had a cancellation and could be over shortly. Ron was friendly and professional and had our repair done in about 40 minutes! I am so thankful for the quick and excellent service! I wish I had called Precision first. We will only call Precision for our garage door needs moving forward and will highly recommend the company to others.
- Rachele Saisselin
Fairport, NY
Ron was great!
- Andra Bouman
Fairport, NY
David was awesome! Extremely professional and easy to talk to. The turnaround time from call to arrival was fantastic and his work was outstanding! So glad we called Precision and would highly recommend to anyone. You’ve got our business in the future for sure. Much appreciated to all again for the help.
- Jason
Product:
Fairport, NY
Busted garage door spring. Google search. Hope for the best. In this case - very happy how things turned out. Service tech was the owner of the company - out grinding away on a Saturday afternoon. That should be all you need to know about this company. Talked to me about the repair, made it happen in a flash, didn’t try and sell me new expensive doors - and he was gone. Really appreciated the ease of the process from start to finish on the repair. Highly recommend Precision Door.
- Scott Donnelly
Fairport, NY
Ron was upbeat on time and efficient. We were very happy with the service.
- Bonnie McManus
Fairport, NY
I have had Precision for years, the techs are wonderful!
- Yvonne Doyle
Fairport, NY
Really happy with the performance of Ron. I will be recommended his service to my friends. Thank you
- Lam Le
Fairport, NY
Arrived on time, did the job quickly, politely and safely. Covid protocol was in use and explained prior to starting. Verbal estimate for new doors was given with no hard sale pitch. I would certainly have this crew back if needed.
- Colleen Bezenar
Fairport, NY
We have used them before Ron came out on a Sunday had garage fixed in 30 minutes and very reasonable price
- Karin Passarell
Fairport, NY
Technician arrived promptly and received quote shortly after our appointment which was nice but that’s about the only positive things I can say. I was asked how much I wanted to spend at the beginning of our visit which I did not like at all. He said he didn’t want to give me quotes on doors that I didn’t want ($$$) . I was also asked questions I didn’t know answers to like “ do you want an insulated or non insulated door ?” Never explaining the difference when he clearly knew I didn’t know which . He seemed annoyed when I didn’t know what I wanted . Maybe these things could be explained when scheduling the estimate. The technician made me feel like he was annoyed and I was wasting his time . I even had the furnace installers all day and they walked by and overheard our conversation and when the AC guys left at the end of the day they asked about garage door and I expressed how I felt and they said they picked right up on his tone/attitude with me. I will not be using this company because I am sure there is another company out there that cares about customers and how to talk with them . I never even looked at the prices because it didn’t matter at this point .
- Cay Lee
Fairport, NY
After contacting another company and waiting 6-hours for a call back, which never came, I called Precision. They scheduled an appointment and Senaid was here within 2 hours! He replaced both springs and had my garage door opening, again, in 45 minutes! Very nice guy who really knew his stuff. Wish I would have called Precision in the first place! I’m going to call and have them back to replace my garage door opener, which is old and noisy, and my garage door... which is original to my 1972 built home! From start to finish, extremely friendly and professional service. Great find... I highly recommend!
- Larry Staub
Product:
Fairport, NY
Great and friendly service!
- Michael Palmer
Fairport, NY
Ron did a great job! Thanks again and will definitely recommend.
- Matt Bell
Fairport, NY
Mark was great and knowledgeable. Thank you!
- Phil Jakubowski
Fairport, NY
Our tech, Felix, was courteous, clean, polite and professional. Would highly recommend Precision.
- Jennifer
Service Provided:
Product:
Residential Technician: Felix Coriano
Fairport, NY
Fast service, very friendly, would recommend to others.
- Jeremy Gerevics
Product:
Fairport, NY
Your Tech arrived well before expected. He looked at the problem (broken spring) assessed the repairs needed and gave me an estimate right away. I approved the cost and he had my door fixed and operating better than ever in no time. The price was very reasonable and the entire process was completed within about an hour from when I called. Outstanding service!!
- Jim Monaghan
Product:
Fairport, NY
Chose Precision because of their reputation. Dave Ackley inspected the door and was honest and not pushy which was appreciated. Will have door repaired by Dave when it is needed.
- Vineta Freyn
Fairport, NY
Excellent service
- Casey Dunlavey
Fairport, NY
Couldn't be happier. Was quoted a price after he had a look at what needed to be done. He was able to finish the job quicker than he estimated and lowered the final cost to reflect it!
- Paul Redden
Product:
Fairport, NY
Extremely impressed with the level of customer service and resolution to our problem. Dave was awesome and even called to push up the time since he knew our cars were stuck inside our garage. Highly recommend Precision Door. Thank you!
- Bill Walker
Fairport, NY
Excellent, friendly, professional service. Timely arrival and concise information and communication
- Richard Bartela
Fairport, NY
I was very pleased with the service I received from Ron. He was on time and very personable. He answered all my questions and throughly explained how to use my new key pad and remotes. I recommend him to anyone needing services from Precision!
- Mandy Vanderhorst
Fairport, NY
We have had our garage door repaired a few times with Precision. We have always gotten an appointment when we needed it. The repairmen have been professional and explained the repairs to us. We would highly reccomend Precision.
- Robert Eckerson
Fixed the broken spring same day. Fast professional courteous and just nice people. Thank you!
- Steve Benedict