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about Precision Garage Door in:
Penfield, NY
Precision Garage Door of Rochesterhas received 122 reviews, averaging 4.89 Stars:
Penfield, NY
Product:
Penfield, NY
Professional service at a competitive rate. Precision would be my choice for all garage door related issues.
- Cory
Thank you very much for choosing our service!
Penfield, NY
Called and service tech was out within four hours. Great timing and everything was done quickly and at a reasonable price. Thank you.
- David Gardner
Thank you for choosing our service, and sending us your review!
Penfield, NY
I was having significant issues with my old garage door; I was not sure what needed to be done. I had Mark S. from Precision out to take a look. In no time he had the problem diagnosed, I needed a whole new opener. He stayed past 6pm to ensure everything was installed and running properly. The new system he installed is much quieter and runs very smooth. I would highly recommend Mark and Precision Garage Door.
- Devin Pogue
Thank you for choosing our service, and sending us your review!
Product:
Penfield, NY
I called Precision on a Saturday afternoon & had my garage door serviced by 8pm. Dave Ackley was prompt, kind & professional. Thank you!
- Courtney Hibbard
Thank you very much for the review for Dave! Thank you for choosing our service!
Product:
Penfield, NY
Absolutely professional, efficient, fairly priced, honest and friendly! My neighbor recommended Precision and I can see why! From the phone customer service representative to Dave, the door technician I felt secure in getting what I paid for. Thank you!
- Sarah Farrelman
Awesome, thank you for that review for Dave! We really appreciate you as our customer, thank you!
Product:
Penfield, NY
Yes, I ran into my own garage door! I only wish I could have blamed someone else. However, it only got better from that point on. I called Precision and Ron came out the next morning. What a pro! He helped me choose the right door at a great price, and arranged to have it installed two days later. Dave arrived right on time and was finished in a flash. He cleaned up all the old door parts, the boxes, everything. Precision recycles and that's very important to me. Most of all, l LOVE my new garage door. It's better than I imagined. Thanks Precision. You've earned my business.
- Katherine Hunter
Thank you so much for the AWESOME & detailed review! We appreciate you taking the time to send it! Great job done by Dave!
Penfield, NY
Five Stars Ron was very knowledgeable, friendly and courteous. He was very willing to answer all my questions during the repairs performed on our garage door. We are very pleased with his work and would recommend Precision and Ron to anyone needing garage door services. Thank you for the great and prompt service.
- Don Froehler
Thank you so much for taking the time to send us your review!
Penfield, NY
After doing some on-line research, I decided to go with Precision for my new garage door opener. Their Chamberlain openers are great and much quieter than my old machine. Precision's pricing is competitive and their service was top notch. They showed up right on time and did a great job on the installation.
- Dirk Dunbar
Thank you very much for your review! We appreciate you as our customer!
Product:
Penfield, NY
Ron did an excellent job
- Humberto Urioste
Penfield, NY
We have been using them for a long time. very satisfied.
- Nancy Hilt
Penfield, NY
We've used Precision in the past and were very satisfied with the service. This time around we had a broken spring. Dave discussed what needed to be done, giving us a couple of scenarios we should consider. We picked one and he went right to work. We are very pleased with the outcome.
- Garry & susan Rozell
Product:
Penfield, NY
the technician arrived on time, corrected problem and advised me on future work that will be needed.
- Chris Vandervoort
Penfield, NY
We had an issue with our opener and it just wasn't reliable. It was a chain drive that made lots of noise in addition to refusing to work at the most inopportune moments. Ron gave me a quote on a new belt drive unit and when we had finally had it with our old opener I called to have it replaced. They offered to do it the next day, on a Sunday! The installation was done quickly, professionally, and our new opener is nearly silent in comparison to the old unit.
- Steve Pete
Thank you very much for being a loyal customer, we appreciate it!
Product:
Penfield, NY
Precision was the firm I purchased the opener from, so I turned to you for repairs. As always the responsiveness and service from Precision was 5- Star. It was a nice touch getting a heads-up e-mail including the name and photo of the technician who would arrive later in the day. Felix called to see if I minded him arriving a little early....of course not! This is the 2nd time due to freeze and thaw that my door jumped the track....last time the (anonymous) technician said since I was the cheeriest person he had dealt with that day, the quick fix was no-charge. Thank-you to your team!
- judy mcgrath
Thank you very much for being our returning customer, we really appreciate it! Thanks for the very detailed review. Great job done by Felix!
Penfield, NY
The tech, David, was very experienced, personable and professional. The quality of the installation work was excellent. The time from initial failure of our old door system to a brand new door and opener was quick. Very satisfied.
- George McCollough
Thank you for taking the time to send us your review! Excellent job done by Dave!
Product:
Penfield, NY
5 stars. Felix fixed our garage door quickly. He performed a safety check when the work was complete. Precision lets you know who is coming to your home; they call before they arrive. Great customer service. Would highly recommend to family and friends.
- Andrew & Jenny Affronti
Thank you very much for your comments & review! Great job Felix!
Penfield, NY
Ron came and replaced broken tension spring. He also advised me that it would be a good time to replace the rollers as well(with polyeurethane) ones). He did not pressure me into the decision, I made the decision and he was able to do all the work within a few hours. Service was professional from start to finish.
- Timothy Kellett
We really appreciate you as our customer, thank you! Thank you for sending us your review!
Penfield, NY
We needed a new keypad installed for our garage door and called Precision. Everything from the appointment to the install was performed in a professional manner. On the day of the install we were called prior to the technician showing up to let us know he was on his way. The job was performed by owner Ron Kull who was professional, knowledgeable and went the extra mile to make sure we were satisfied in every way. When we need our garage door serviced in the future, we will call Precision again.
- David Johnson
Thank you very much for your review! We really appreciate you as our customer!
Product:
Residential Technician: Felix Coriano
Penfield, NY
Thank You!!!!!!!!!!!!
- Paul Strelau
We really appreciate you as our customer! Thank you!
Product:
Other Staff: Ron Kull
Penfield, NY
EXCELLENT JOB
- Richard Petrie
Thank you very much for choosing our service & sending us your comments!
Penfield, NY
Mark Sherman was excellent. This was an emergency service (Sunday) and he came around 6:00 pm. We called another place that offered similar services and they quoted an outrageous price over the phone without even seeing the issue. It was clear that the person did not want to do the work even though they offered emergency services. Mark was extremely accommodating and did the work in a well professional manner. There is no doubts that we will use Precision again when needed. They truly understand customer service!
- Mark Pfuntner
Thank you very much for choosing our service, and sending your detailed review! Great job Mark!
Penfield, NY
Was a great and freindly person, Told me what i needed, price got to work and was out quickley.Top rate.
- Brian Colbert
Thank you very much for choosing our service! We really appreciate you as our customer!
Penfield, NY
We are very happy with our new garage door opener. It is amazingly quiet. The service was excellent and our technician explained in detail the benefits of the new opener and how to maintain it.
- Tom Conant
Thank you very much for sending us your comments! We appreciate you as our customer!
Penfield, NY
Service was timely and Mark went above and beyond to not only fix the problem but improve the door's performance overall. Great job.
- Mary Lou Bambarger
Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!
Penfield, NY
Great job!
- Robert Fortuna
We really appreciate you as our customer, thank you!
Product:
Penfield, NY
I'm writing this review more than 5 months after the service call because most people are usually satisfied immediately after service is performed, but I wanted to be able to report that my garage door is still operating perfectly and smoothly several months later. Mark came promptly per the scheduled appointment time when I had a garage door that couldn't even be operated manually and was falling (dangerous!) from the top. The opener had completely failed and needed to be replaced and the condition of other parts like bearings and rollers were not good either. So it was a "big job" but I appreciated Mark explaining the problem, the solution(s) and my options. I like asking questions and watching the work during any type of service call as I always learn something new and Mark explained everything to my satisfaction, and he also told me what I could do to keep everything in good working order. It was a very cold February morning but he did everything cheerfully and was very professional, and cleaned up afterwards. I was on that day and still am a satisfied customer today.
- Catherine Mori
Thank you very much for your very detailed review! We appreciate that you took some time to make sure everything still worked good a few months out, great idea! Great job done by Mark!
Product:
Penfield, NY
The technician was very courteous and came in time and also fixed the problem quickly. I am very satisfied with your service. Debabrata Bhattacharjee
- Gauri Bhattacharjee
Thank you very much for choosing our service! Great job Mark!
Product:
Penfield, NY
Great service!
- Leigh Ann Schon
Great job Josh!
Penfield, NY
Great service from the initial phone call to the technician and his work!
- Noel Battey
Thank you very much for sending in your review! Great job done by Mark!
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
They did a great job. Door is working and sounds much better!
- Christine Carpenter