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Read what people are saying
about Precision Garage Door in:

Pittsford, NY

Precision Garage Door of Rochester
has received 287 reviews, averaging 4.98 Stars:
1 2 3 4 5
Review:

Why 5 stars? Because you guys were the one company who answered the phone "after hours!" Thank you for being there with a live human! Mark was fabulous... knowledgeable, friendly, skilled. Highly recommended! Thank you!

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A Response from: Ron

Thank you for choosing our service & sending us your review! Great job done after hours by Mark!

Service Provided:
Broken Garage Door Spring Repair

Review:

We called Precision based on other reviews we had seen on line. They were very easy to work with. The appointment was scheduled with ease, the technician called prior to showing up and when they came they were professional and gave me my options. We decided to not have our current door repaired but to rather purchase a new opener. The technician gave me an estimate of how long it would take and stayed within that time frame. The only thing I didn't like was they did not give me the option to use the current wiring but rather ran new wires in my garage. At the end of the day it's not a huge deal but that's why I didn't give them five stars. I would have like to have had input into the decision.

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A Response from: Ron

Thank you for choosing our service & for sending us your comments! We appreciate you as our customer!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Mark was very knowledgeable and very friendly. He was fast, efficient and has a great sense of humor.

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A Response from: Ron

Thank you very much for sending us your comments! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

UNBELIEVABLE SERVICE. CAME AS SOON AS POSSIBLE AND FIXED THE SPRINGS. IT'S AN OLD DOOR BUT HOPEFULLY WE CAN KEEP IT FOR A COUPLE MORE YEARS OR RUN THE CAR THROUGH THE DOOR. GREAT COMPANY AND GREAT REPAIR MAN.

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A Response from: Ron

Thank you very much for sending us your comments! Great job done by Mark!

Service Provided:
Broken Garage Door Spring Repair

Review:

Mark was very knowledgeable, professional, and friendly. We are very happy with the service that we received. Mark replaced our tork-master. We would definitely recommend precision, and especially Mark to friends and family. We would not hesitate to use precision again. Thank you!!

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A Response from: Ron

Thank you very much for sending us your review & for choosing our service! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

good work efficient work

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A Response from: Ron

Thank you very much for choosing our service! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

After examining our forty year old door Ron gave me the option to have the door replaced or repaired. I had already been told by another company that the door could not be repaired and that it would be dangerous to not have a new door installed. I chose "repair" I couldn't believe that in an hour Ron from Precision had our door running smoothly and quietly. It's great. It saved us a lot of money. Ron's quote for a new door turned out to be lower than other quotes I had. Because of their friendly, skilled professionalism and very fair pricing I will definitely be calling on Precision when it's time for a new door.

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
Review:

We contacted Precision because you would take a service call on Labor Day weekend. We had a late appointment -- 5 to 7 pm -- but Mark had a cancellation and was able to see us at 2:30. He contacted us a half hour before to make sure we were available. He was informative and efficient in fixing our broken spring and adding a door overhaul; then we discovered the garage door opener had also failed, and agreed to make an appointment when he could return with the proper part. With both repairs he clearly communicated our choices; he was courteous and capable. We are very pleased with both the door repair and our new garage door opener.

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A Response from: Ron

Thank you very much for sending us your detailed review! Thank you for choosing our service! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

Thank you for prompt, efficient, and quality service on the installation of our new garage door. We're very happy with the results!

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Install Garage Doors

Review:

Ronnie was excellent - prompt, courteous, knowledgeable and went above and beyond. We will absolutely use his services going forward.

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A Response from: Ron

Thank you very much for your comments, we really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
Review:

I think our repairman was Mark. He actually showed up a bit early (my son was able to let him in) and was nice enough to wait for me to arrive so I could pay him--work was done when I got home. We appreciate the prompt service. He was also professional and friendly.

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A Response from: Ron

Thank you for sending us your review! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very professional and efficient. Garage door works better than ever! Thank you!

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A Response from: Ron

Thanks you very much for choosing our service! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

This company has done two garage door replacements and springs and rollers for us. They are very professional and I recommend them to anyone needing quality service. Mark did a great job, thanks.

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A Response from: Ron

Thank you very much! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Best service I could have possibly received. Great job Josh!

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A Response from: Ron

Thank you very much for your review! Great job Josh!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great job! Got the repair done throughly and efficiently.

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A Response from: Ron

Thank you very much for your review, we really appreciate you as our customer! Great job JOsh!

Service Provided:
Garage Door Repair

Review:

Mark Sherman did an excellent job of replacing old garage openers. He was courteous and professional. Thanks. Yevgeniy

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A Response from: Ron

Thank you very much for choosing our service! Great job Mark!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

The tech was very professional and the work he completed was just what we needed. Nice job!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Repair

Review:

Mark did a superb job of installing a new garage door and removing the old one and leaving the premises nice and clean. We are delighted with the new garage door and the new lift master opener.

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A Response from: Ron

Thank you very much for sending us your review! Thank you for being our customer! Great job done by Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Mark was efficient and friendly. He intalled rollers, a new spring and adjusted my opener in less than an hour without cutting any corners. Thanks!

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A Response from: Ron

Thank you very much for sending us your review! Great job done by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Mark was personable, professional, courteous & informative. He would be the technician I would recommend for any garage door issue.

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A Response from: Ron

Thank you very much for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

Review:

We had used Precision Garage door service a few years ago and were very satisfied with their service. Therefore when we had problem with garage door this time I immediately called Precision. The technician arrived right on appointed time. He immediately noticed the broken spring. Did 25 point Safety check. Replaced the spring, worn out bearings. Completed the job with in an hour. Now the door works as good as new.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service was great and the technician was extremely helpful and accomodating!

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A Response from: Ron

Thank you very much for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

Review:

My service call was done in a professional manner, and the service person was exceptional. He fixed the problem with the opener and identified several other issues with the door which he fixed at no charge. Very satisfied.

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A Response from: Ron

Thank you very much for choosing our service, and for sending us your review! Great job Mark!

Service Provided:
Garage Door Opener Repair

Review:

This was for the most part a very positive experience. Fast efficient service within a day of calling.Mark Sherman was knowledgeable about my opener, explained all aspects of it's functions and had it installed in less than two hours.

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Ron Kull Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Other Staff: Ron Kull
Review:

We had our garage doors repaired/adjusted. The service person was very detail oriented and took his time to do a terrific job. We were told about Precision through a neighbor and would definitely recommend them to others.

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A Response from: Ron

Thank you very much for sending us your comments! We really appreciate you as our customer! Great job Josh!

Service Provided:
Garage Door Repair

Review:

Fast excellent service was provided on the night of the storm.

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A Response from: Ron

Thank you for sending us your review, we really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

my new garage opener was struck by ligtning and your company worked me in the next day and Mark installed a new one by 1PM. Good work Mary Kerr

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate it!

Service Provided:
Garage Door Opener Repair

Review:

Excellent repair service. Fast and clean, and priced competitively. Technician Mark Sherman was informative, but did not try to sell me something I didn't need. Which means when I do need to buy, I'll go to Precision.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!!

Service Provided:
Garage Door Repair

Review:

Technician was courteous, worked efficiently and more importantly he was on time. This is the second time I have used Precision and will continue to use Precision for all our garage door needs.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Once again, Precision came to my rescue. The last lightning storm and my 17 year old garage door opener parted ways.Precision was on time, courteous as always, explained everything and stayed to program my car remote opener. Thank you Precision!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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(585) 267-5174

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(315) 670-4607

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(585) 682-2740

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(315) 290-3137
Wyoming County

(585) 302-4334

(585) 302-4334
Yates County

(585) 612-4202

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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624