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about Precision Garage Door in:
Pittsford, NY
Precision Garage Door of Rochesterhas received 304 reviews, averaging 4.98 Stars:
Pittsford, NY
Great review for Dave, thank you! We appreciate you as our customer!
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Pittsford, NY
During the recent ice and snowstorm I was desperate for help with our broken garage door. All three exits to our house were blocked and we could not get out. I spent the entire day Sunday on the phone trying to get help with no luck until I reached Precision. There were some firms that were trying to earn quick cash during this tragedy, another that filled the phone book with ads but was out of town but Precision came to our rescue. Thank you for your honesty and good work! I give them 5 stars.
- June Katz
Wow, thank you for such a detailed review! We appreciate your comments, and thank you for choosing us! Great job done by Dave!
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Pittsford, NY
Great quick service. Showed up early. Knew what to do. Thanks so much. Ben Johnson
- Benjamin Johnson
Great job Dave! Thank you for sending us your review!
Pittsford, NY
I found Precision Garage Door Services online by "Googling" "garage door repair review Rochester NY" and they came up as one of the highest rated companies with both Better Business and online-website reviews. (I generally don't go with the most TV-advertised company since advertising is a huge overhead cost; I use the internet instead.) The repair was not an emergency so I made an appointment over the phone for a time that was convenient and promptly received a confirmation e-mail that included the name of the technician that would be repairing the door for security purposes. Ron, the owner, personally fixed my broken torsion spring on one of the coldest February 2015 days on record in less than half an hour. The price was very reasonable and he honored the $10 off coupon and lubricated my OTHER garage door that had been acting up. He first told me the rollers may be worn out on both 10-yr-old doors and needed replacement, but we agreed to try lubrication first. This worked and both doors function like new. I recommended Precision to my boss after he heard about my interaction since he also needed his garage doors tuned up. I will certainly recommend Precision to others and use them in the future.
- Mark Wittman
Awesome review, thank you very much for sending all those details! We really appreciate you as our customer!
Pittsford, NY
They came out on a bitterly cold Sunday and did an excellent job replacing the broken springs and worn-out components of my garage door. I couldn't be more satisfied with their work.
- Jeff Lippe
Great job done by Felix! Thank you very much for sending us your review!
Service Provided:
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Residential Technician: Felix Coriano
Pittsford, NY
I had seen your trucks in and about town. I thought of your company when I needed to get a second garage door opener. I went to your website and was able to make an appointment immediately. Everyone I spoke to was courteous and professional. It was a pleasure doing business with your company and I would recommend you in the future.
- Sarah Torrey
Thank you very much for sending us your review, and mentioning the trucks! We appreciate you as our customer! Great job Mark!
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Pittsford, NY
sorry for the late reply , this went to my Junk email box . 5 Stars !!!! my remote needed to be reprogramed . thanks Ron for your courteous service . regards, Tony DeMasi
- Tony Demasi
Thank you very much for being our customer, and for sending your review! We appreciate it!
Pittsford, NY
I had my garage door repaired recently by Precision. The representative was timely, very knowledgeable, gave me an estimate and completed the work. My bill was very close to what he said it was going to be. Thank you Precision.
- Axel Honorat
Thank you very much for sending us your review! We really appreciate your comments! Great job by Felix!
Pittsford, NY
I was very satisfied with the timely service and conduct of your technician. He actually called to say that he would be able to come out earlier than expected and I liked that. He was professional, knew what he was doing obviously, and finished the job promptly. I will definitely call Precision again.
- Fran Blackman
Thank you very much for sending us your review! Great job by Felix!
Pittsford, NY
5 star.I had door repair done.It was done professionaly and in good time.I would recommend Precision to anyone.
- Romi Sankowski
Thank you very much for choosing us & for sending us your review! Great job Felix!
Pittsford, NY
It was a great experience! I'm glad that there are still honest people out there! 5 BIG STARS!
- David Mclaughlin
Thank you very much for being our customer, we really appreciate the review! Great job Felix!
Pittsford, NY
Excellent, prompt, professional, friendly service!
- Kathy Grimes
Thank you very much for sending us your review! Great job Felix!
Pittsford, NY
This was an excellent, stress free, professional experience. The door was exactly what we ordered, the crew showed up when they said they would, the price was as quoted, the old door removed, carted away, and the new door up and well tuned in 4 hours. Outstanding!
- Roger Dube
Thank you very much for your detailed review! We appreciate you as our customer! Great job by Felix !
Pittsford, NY
Service was prompt and preofessional. Technician was on time freindly and capable. I will call for him again when the need arises.
- Edward Kuppinger
Thank you very much for choosing our service & sending us your review! Great job by Felix!!
Pittsford, NY
Quick professional installation and good customer service.
- Kyle Hickerson
Thank you very much for sending us your review! Great job Mark!
Pittsford, NY
Excellent job. Fast. Clean. New doors work great! Actually arrived early!
- Jim Bird
Thank you very much for choosing our service & for sending us your review!
Pittsford, NY
Work was professional and the needed time was taken to make sure the job was done right.
- Dave Goff
Thank you very much for sending us your comments!
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Pittsford, NY
Why 5 stars? Because you guys were the one company who answered the phone "after hours!" Thank you for being there with a live human! Mark was fabulous... knowledgeable, friendly, skilled. Highly recommended! Thank you!
- Chuck Dilmore
Thank you for choosing our service & sending us your review! Great job done after hours by Mark!
Pittsford, NY
We called Precision based on other reviews we had seen on line. They were very easy to work with. The appointment was scheduled with ease, the technician called prior to showing up and when they came they were professional and gave me my options. We decided to not have our current door repaired but to rather purchase a new opener. The technician gave me an estimate of how long it would take and stayed within that time frame. The only thing I didn't like was they did not give me the option to use the current wiring but rather ran new wires in my garage. At the end of the day it's not a huge deal but that's why I didn't give them five stars. I would have like to have had input into the decision.
- Daniel Collins
Thank you for choosing our service & for sending us your comments! We appreciate you as our customer!
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Pittsford, NY
Mark was very knowledgeable and very friendly. He was fast, efficient and has a great sense of humor.
- Renee McNiffe
Thank you very much for sending us your comments! Great job Mark!
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Pittsford, NY
UNBELIEVABLE SERVICE. CAME AS SOON AS POSSIBLE AND FIXED THE SPRINGS. IT'S AN OLD DOOR BUT HOPEFULLY WE CAN KEEP IT FOR A COUPLE MORE YEARS OR RUN THE CAR THROUGH THE DOOR. GREAT COMPANY AND GREAT REPAIR MAN.
- Rose Miller
Thank you very much for sending us your comments! Great job done by Mark!
Pittsford, NY
Mark was very knowledgeable, professional, and friendly. We are very happy with the service that we received. Mark replaced our tork-master. We would definitely recommend precision, and especially Mark to friends and family. We would not hesitate to use precision again. Thank you!!
- David Irving
Thank you very much for sending us your review & for choosing our service! Great job by Mark!
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Pittsford, NY
good work efficient work
- Dave Vivek
Thank you very much for choosing our service! Great job Mark!
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Pittsford, NY
After examining our forty year old door Ron gave me the option to have the door replaced or repaired. I had already been told by another company that the door could not be repaired and that it would be dangerous to not have a new door installed. I chose "repair" I couldn't believe that in an hour Ron from Precision had our door running smoothly and quietly. It's great. It saved us a lot of money. Ron's quote for a new door turned out to be lower than other quotes I had. Because of their friendly, skilled professionalism and very fair pricing I will definitely be calling on Precision when it's time for a new door.
- Ron Hamilton
Thank you very much for sending us your detailed review! We really appreciate you as our customer!
Pittsford, NY
We contacted Precision because you would take a service call on Labor Day weekend. We had a late appointment -- 5 to 7 pm -- but Mark had a cancellation and was able to see us at 2:30. He contacted us a half hour before to make sure we were available. He was informative and efficient in fixing our broken spring and adding a door overhaul; then we discovered the garage door opener had also failed, and agreed to make an appointment when he could return with the proper part. With both repairs he clearly communicated our choices; he was courteous and capable. We are very pleased with both the door repair and our new garage door opener.
- Ralph Volpe
Thank you very much for sending us your detailed review! Thank you for choosing our service! Great job by Mark!
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Pittsford, NY
Thank you for prompt, efficient, and quality service on the installation of our new garage door. We're very happy with the results!
- Jessica Izzo
Thank you very much for sending us your review! Great job Mark!
Pittsford, NY
Ronnie was excellent - prompt, courteous, knowledgeable and went above and beyond. We will absolutely use his services going forward.
- Matt Keenan
Thank you very much for your comments, we really appreciate you as our customer!
Pittsford, NY
I think our repairman was Mark. He actually showed up a bit early (my son was able to let him in) and was nice enough to wait for me to arrive so I could pay him--work was done when I got home. We appreciate the prompt service. He was also professional and friendly.
- Andy Ruddmann
Thank you for sending us your review! We really appreciate you as our customer!
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Pittsford, NY
Very professional and efficient. Garage door works better than ever! Thank you!
- Jill Pink
Thanks you very much for choosing our service! Great job Mark!
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Pittsford, NY
This company has done two garage door replacements and springs and rollers for us. They are very professional and I recommend them to anyone needing quality service. Mark did a great job, thanks.
- Mark Scatterday
Thank you very much! Great job Mark!
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(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Excellent response time and completion of repair.
- Thomas Clark