Garage Door Repair in Pittsford, NY - Page 9

June Katz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

During the recent ice and snowstorm I was desperate for help with our broken garage door. All three exits to our house were blocked and we could not get out. I spent the entire day Sunday on the phone trying to get help with no luck until I reached Precision. There were some firms that were trying to earn quick cash during this tragedy, another that filled the phone book with ads but was out of town but Precision came to our rescue. Thank you for your honesty and good work! I give them 5 stars.

Benjamin Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great quick service. Showed up early. Knew what to do. Thanks so much. Ben Johnson

Mark Wittman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found Precision Garage Door Services online by "Googling" "garage door repair review Rochester NY" and they came up as one of the highest rated companies with both Better Business and online-website reviews. (I generally don't go with the most TV-advertised company since advertising is a huge overhead cost; I use the internet instead.) The repair was not an emergency so I made an appointment over the phone for a time that was convenient and promptly received a confirmation e-mail that included the name of the technician that would be repairing the door for security purposes. Ron, the owner, personally fixed my broken torsion spring on one of the coldest February 2015 days on record in less than half an hour. The price was very reasonable and he honored the $10 off coupon and lubricated my OTHER garage door that had been acting up. He first told me the rollers may be worn out on both 10-yr-old doors and needed replacement, but we agreed to try lubrication first. This worked and both doors function like new. I recommended Precision to my boss after he heard about my interaction since he also needed his garage doors tuned up. I will certainly recommend Precision to others and use them in the future.

Jeff Lippe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They came out on a bitterly cold Sunday and did an excellent job replacing the broken springs and worn-out components of my garage door. I couldn't be more satisfied with their work.

Sarah Torrey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had seen your trucks in and about town. I thought of your company when I needed to get a second garage door opener. I went to your website and was able to make an appointment immediately. Everyone I spoke to was courteous and professional. It was a pleasure doing business with your company and I would recommend you in the future.

Tony Demasi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

sorry for the late reply , this went to my Junk email box . 5 Stars !!!! my remote needed to be reprogramed . thanks Ron for your courteous service . regards, Tony DeMasi

Axel Honorat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my garage door repaired recently by Precision. The representative was timely, very knowledgeable, gave me an estimate and completed the work. My bill was very close to what he said it was going to be. Thank you Precision.

Fran Blackman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very satisfied with the timely service and conduct of your technician. He actually called to say that he would be able to come out earlier than expected and I liked that. He was professional, knew what he was doing obviously, and finished the job promptly. I will definitely call Precision again.

Romi Sankowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star.I had door repair done.It was done professionaly and in good time.I would recommend Precision to anyone.

David Mclaughlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a great experience! I'm glad that there are still honest people out there! 5 BIG STARS!

Kathy Grimes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, prompt, professional, friendly service!

Roger Dube

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was an excellent, stress free, professional experience. The door was exactly what we ordered, the crew showed up when they said they would, the price was as quoted, the old door removed, carted away, and the new door up and well tuned in 4 hours. Outstanding!

Edward Kuppinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was prompt and preofessional. Technician was on time freindly and capable. I will call for him again when the need arises.

Kyle Hickerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick professional installation and good customer service.

Jim Bird

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job. Fast. Clean. New doors work great! Actually arrived early!

Dave Goff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work was professional and the needed time was taken to make sure the job was done right.

Chuck Dilmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Why 5 stars? Because you guys were the one company who answered the phone "after hours!" Thank you for being there with a live human! Mark was fabulous... knowledgeable, friendly, skilled. Highly recommended! Thank you!

Daniel Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision based on other reviews we had seen on line. They were very easy to work with. The appointment was scheduled with ease, the technician called prior to showing up and when they came they were professional and gave me my options. We decided to not have our current door repaired but to rather purchase a new opener. The technician gave me an estimate of how long it would take and stayed within that time frame. The only thing I didn't like was they did not give me the option to use the current wiring but rather ran new wires in my garage. At the end of the day it's not a huge deal but that's why I didn't give them five stars. I would have like to have had input into the decision.

Renee McNiffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark was very knowledgeable and very friendly. He was fast, efficient and has a great sense of humor.

Rose Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

UNBELIEVABLE SERVICE. CAME AS SOON AS POSSIBLE AND FIXED THE SPRINGS. IT'S AN OLD DOOR BUT HOPEFULLY WE CAN KEEP IT FOR A COUPLE MORE YEARS OR RUN THE CAR THROUGH THE DOOR. GREAT COMPANY AND GREAT REPAIR MAN.

David Irving

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark was very knowledgeable, professional, and friendly. We are very happy with the service that we received. Mark replaced our tork-master. We would definitely recommend precision, and especially Mark to friends and family. We would not hesitate to use precision again. Thank you!!

Dave Vivek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

good work efficient work

Ron Hamilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After examining our forty year old door Ron gave me the option to have the door replaced or repaired. I had already been told by another company that the door could not be repaired and that it would be dangerous to not have a new door installed. I chose "repair" I couldn't believe that in an hour Ron from Precision had our door running smoothly and quietly. It's great. It saved us a lot of money. Ron's quote for a new door turned out to be lower than other quotes I had. Because of their friendly, skilled professionalism and very fair pricing I will definitely be calling on Precision when it's time for a new door.

Ralph Volpe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We contacted Precision because you would take a service call on Labor Day weekend. We had a late appointment -- 5 to 7 pm -- but Mark had a cancellation and was able to see us at 2:30. He contacted us a half hour before to make sure we were available. He was informative and efficient in fixing our broken spring and adding a door overhaul; then we discovered the garage door opener had also failed, and agreed to make an appointment when he could return with the proper part. With both repairs he clearly communicated our choices; he was courteous and capable. We are very pleased with both the door repair and our new garage door opener.

Jessica Izzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for prompt, efficient, and quality service on the installation of our new garage door. We're very happy with the results!

Matt Keenan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ronnie was excellent - prompt, courteous, knowledgeable and went above and beyond. We will absolutely use his services going forward.

Andy Ruddmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I think our repairman was Mark. He actually showed up a bit early (my son was able to let him in) and was nice enough to wait for me to arrive so I could pay him--work was done when I got home. We appreciate the prompt service. He was also professional and friendly.

Jill Pink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and efficient. Garage door works better than ever! Thank you!

Mark Scatterday

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company has done two garage door replacements and springs and rollers for us. They are very professional and I recommend them to anyone needing quality service. Mark did a great job, thanks.

Theomarie & Jim Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Best service I could have possibly received. Great job Josh!