Garage Door Repair in Rochester, NY - Page 17

Aimee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because they had the highest ratings. Mark Sherman came out and identified quickly what was wrong with my garage opener/door. Very pleased with his services. Would highly recommend them.

Martin Schulke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marty Brodie was great. The garage door closes smoothly now and is whisper quiet. We will definitely use Precision again.

Antonia Carfagna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes, a broken garage door spring … surprise!!! Your 7x24 service made my day and then complete by the great service provided by Drew Stewart, the technician. I appreciated knowing the name of the technician assigned to my call, Drew's call to inform me he was on the way, and then the great service he provided! Very professional and explained what was needed and what needed to be checked. Thank you Precision! Thank you, Drew.

Carol Mastowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars very professional and polite.

Hans Susstrunk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow, I was very please with the work Mark Sherman did replacing my garage door opener. He was GREAT! His job was perfect! I am very happy with the job he did and I am looking forward to recommend him to any of my friends.

Tim Hecht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chose Precision because of the advertisement on a billboard. Looked at the website and saw nothing but great reviews so I gave them a call. Great customer service, great work and to show up the next day is unbelievable. Have already recommended them to friends and family. Thanks again!

Trevor Ewell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would give Mark's service on Saturday a 5-star rating. He came right on time, found the problem was a broken wire in the activation system, and fixed it. Now the door works fine. He also did a lubrication of the mechanism, and the door runs quieter now. All this for about $50! So it was a very good service.

Tammy Dostman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came when they said they would come, made the repair that was needed, was pleasant and courteous, was reasonably priced. Will use Precision for all future repairs needed.

Vincent Ariola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am a repeat customer of Percision. We originally called 10+ years ago for a broken spring. We called on a Saturday afternoon, and a tech arrived a short time later. At that time the tech quickly rectified our problem, by replacing a broken spring. He explained that we only had one spring, but a two spring system would be recommended due to the size of our door. The work was done quickly and at a fair price. Today, my daughter called me at work to say she heard a loud noise while the garage door was closing, and the door was stuck halfway down. I told her not to worry, I know a guy. When I arrived home, I found a broken spring and a broken cable. I looked up the number for Precision Door and called for after-hours service. Within minutes I received a phone call from a tech who told me he was on his way to my home. He arrived and looked over the job and gave me an exact quote. He had all the parts in stock, on his truck, and had the door operating in about an hour. Prompt, courteous, and very professional. Three words I would use to describe the individual who serviced my garage door, on both occasions ! I would recommend your company to anyone.

Solana C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was great, didn't take long didn't try give me what I didn't need. Right to the point made sure it safe and in running order. Great price! Thanks will definitely use in the future if needed or recommend.

Bill Crocker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I decided to go with Precision because of the great reviews I saw. They did not disappoint. Service was very quick! They came on a Sunday morning to fix my door. Eric did a GREAT job getting me up and going again. I would highly recommend Precision based on my experience.

Peter Zepetella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your installer was very efficient and explained what the problem was and what the options were. He performed the work in a timely manner.

Pat Hunt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix was prompt and very personable. He was able to fix our problem quickly and also lubricated all of our garage doors as well as nailing up some molding over one of the doors. All this for 54.00! Good DEAL !

Ellen and Richard Rebban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very satisfied with the service and rep , Dave from your company. He explained what needed to be done, and did it in record time, wasn't high pressure when we asked him questions about new door prices. We will definitely call Precision again.

Carol Favret

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark was here at time promised and got right to work. Completed installation as promised and hauled away all trash generated. Excellent job by a quality person and company.

Steven Drogan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was here in a timely manner and got the job done quickly

Ken Corby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Well done. He knows the door systems very well. Went right to the problem and fixed it. Then performed several maintenance items. This kind of service makes me feel good. Thanks

Shirley Klumpp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am happy with the results

Marlana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marty was courteous and friendly. I contacted Precision Door to find out what was wrong with my Genie door opener and if it could be repaired. I was never told what was wrong with it or whether or not it could be repaired (I did later see a review that they don't install Genie products so I am still wondering if mine can be repaired)... Instead he tried to sell me a new door. Why? Because my door (which even he admitted is in great condition still) is old and heavy. When I said a new door was not happening he explained that he was recommending it because one of my springs was not in great condition and the other spring was doing all of the heavy lifting (a new door would be lighter and have a different spring system). When I asked point blank if the spring could just be replaced I found out it could but that they don't carry springs that large and it would have to be ordered. While he was figuring out a new estimate for me I started looking online for spring costs. Well, I was quite surprised when Marty's quote for springs was 3 times the retail price I found online. I understand businesses mark up the products they sell but 3 times the RETAIL price is a bit excessive. Your staff is friendly and I don't doubt that your company has good products and does good work. I do however wonder about your honesty and integrity. I value honesty and the way this visit was handled does not make me comfortable with your company.

Joe Korn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for you quick and on time precision service. The gentleman you sent was excellent and early too.

Claxton Wells

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm Happy with the service I received from Precision door. My appointment was at 8:00 am the technician arrive 15 minutes early. Introduced him self dress professional and greet me with a smile. The service was great and Ron was very knowledgeable. Will refer to friends and family.

Neal Rogachefsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marty did a nice job fixing our garage. Was able to come earlier than scheduled. Recognized he had to replace a part that was replaced a few months earlier so did not charge. All in all very happy

Lori Zajia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision on a friends referral and because they were close by. I appreciated that the service person was prepared to install a new garage door opener and I did need so no time was wasted. I also appreciated him trying to save me money in any way he could. I’m very happy with Precision and I highly recommend them. I give them a 5 star rating

Jeanne Yamonaco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much for your immediate response to my garage door concern. Mark came and found that it was most probably just a matter of the door needing to be oiled. He checked it, oiled it and my door is opening and closing. I am very pleased. First time customer but now I know who to call should I have door problems!

Joan Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This team is incredibly talented. They came today and assessed my door. They' re recommendations were honest and realistic. Its hard to find these days reliable service companies like this one. They have gained with me a lifetime customer. Thanks again Ron and the entire team.

Bob Osburn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had two new garage doors installed. Very impressed with the job that Mark and Dave did. I highly recommend Precision Door Service.

Karen D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service man did not have the part my garage door required BUT helped me solve the problem. He was polite and helpful, which were very much appreciated ! THANK YOU !

Tiffany Noble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron came by to give me an estimate and he was very reasonable and told me that he really didn't know the price since the door was a different size than what he was used to I really appreciated his honesty

Pat L.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I realized my garage door didn't work after 6 p.m. on a Friday. I was thrilled that Precision was able to repair my door the very next day. Their service was excellent and timely. I would definitely recommend them to anyone. Definitely five stars!!!

Linda Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your great service! Drew Stewart did a fantastic job through the whole process, from viewing the job and giving an estimate, to efficiently installing the new door and opener. Excellent.