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about Precision Garage Door in:
Rochester, NY
Precision Garage Door of Rochesterhas received 1074 reviews, averaging 4.96 Stars:
Rochester, NY
Rochester, NY
I was quite pleased with the response time, and quality of the repair. Bruce knew exactly what the problem was, and corrected it. He also checked the alignment of the door. He was curteous and neat. Thank you, very satisfied.
- Steven Mazza
Product:
Rochester, NY
Eric came to check out my garage door opener since I was having periodic problems with it closing. He discovered the problem...sensitive eye sensors that had a few cobwebs and while he was here he tightened some screws, oiled the system and installed a short rope that will make it easier for me if I ever have to disengage the door from the opener. Eric is very professional, courteous, cheerful and a great asset to Precision. ...and did I forget to mention, he is a great dog lover!!! :-)
- Suzanne Phillips
Rochester, NY
Excellent service. Very pleased at how efficiently they schedule and handle repairs.
- Jeffrey Bower
Rochester, NY
This was my 3rd time using Precision and I have never been disappointed! Everyone from the office staff, to the technicians, to the owner are professional, hard working and honest. Dave arrived earlier than expected today and had everything fixed in no time!! Thank you for being such a reliable company!
- Susan Gasparino
Product:
Rochester, NY
Nice door, nice price compared to other companies, friendly technician. Easy to contact and good communication.
- Sandi Fostano
Product:
Rochester, NY
Excellent service and very patient. Took me a while to decide what and when to do. Very professional.
- Tracy Saville
Rochester, NY
Great job and very well informed tech and I would use you with a doubt in the further. Thanks kurt
- Kurt Duel
Product:
Rochester, NY
We received stellar service on both of our recent spring replacements. The repairmen were courteous, prompt, friendly, helpful, and very customer-focused. One of our springs broke on a Sunday night and they were there to repair it within 2 hours. I would highly recommend Precision Door for your garage door needs.
- Colleen Guyett
Product:
Rochester, NY
My garage door opener broke unexpectedly on Sunday morning (both a spring and part of the opener itself). Called Precision and they were able to get me an after-hours appointment Sunday evening at 7PM. Found Precision on a Google search and making the appointment by phone was easy. I also received an Email confirmation. Felix who did the work called and arrived a few minutes early. He diagnosed the problem very quickly, had all the parts needed for the repair in his truck and completed the work in about an hour. Felix was very nice and explained everything well. He noticed a couple other minor repairs that also needed to be addressed and completed those at the end as well at no charge (only a few minutes of work, but much appreciated. I thought the price for the whole job was reasonable and I wouldn't hesitate to call Precision in the future.
- Mark Pacana
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
Mark was professional, quick and courteous. Great experience!
- Dan Oneill
Product:
Rochester, NY
Felix did a wonderful job and explained how everything worked. Very pleased with the service! Would highly recommend ????
- Angelo Andrese
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
I was very impressed with our service today. The installer called ahead and actually arrived a few minutes early. He was friendly and now our door is like new!
- Kathy Masters
Product:
Rochester, NY
Ron showed up on time, was very informative of the work he was doing, and worked quickly and efficiently. I will definitely recommend this company to my neighbors.
- Cindy Delmar
Rochester, NY
Mark Sherman was my technician. He was extremely personable, prompt for the appointment (even called ahead and offered to come earlier than my scheduled service window, which I too him up on), and was very knowledgeable and experienced in servicing garage doors, openers and the system that connects the two. He gave me a couple different options and we talked through the pros and cons. He was very efficient and had the door up and running in no time. The door looks fantastic and the opener is running smoothly again, and he gave me tips to keep it working smoothly in the future. I am very happy with the service I received and the value and will not hesitate to call Precision again and will certainly recommend them. Thank you!
- Penny Dentinger
Product:
Rochester, NY
I very much appreciated that Drew included me in his work. He listened patiently to my concerns and even more patiently explained how he would repair the problem. He was prompt--even early!--and efficient. With no reservations, I'll request him again the next time my garage door needs attention.
- Kim Mcdowell
Rochester, NY
I was satisfied with the work done but the price on the roller was a rip off. 10 rollers run about $15. I was charged $100
- Elizabeth Gates
Rochester, NY
Found your company from the billboard on Dewey Ave. Dave Ackley was very professional. He gave us 3 options and explained in detail what to expect from each. He got right to work a day had the door preforming as good if not better than new. You have become our garage door people! Will definitely recommend to everyone who asks.
- John Rennoldson
Product:
Rochester, NY
We give this company 5 stars. They were great to work with, prompt, friendly, reasonable and excellent work!
- Bess Pernot
Product:
Rochester, NY
Dave was able to show me why the door was not working properly. I was very glad that an adjustment could be made without the need to replace the motor, etc. It was an honest assessment of the problem & the resolution will certainly be my reason to recommend you & return for future service. Thank you.
- Joann BelleIsle
Rochester, NY
There price was very reasonable. Service awesome. Very pleased with the process and how professional their people are.
- Marc Firnstein
Rochester, NY
Dave was efficient, friendly, and came right on time. He's an asset to your company. Great service, would recommend Precision Door!
- Stephen Hall
Product:
Rochester, NY
Most importantly your response time was awesome thank you, repaired the day I called. Then to top things off your service is second to known, Dave gave me a complete break down of my garage door and what my options were. He repaired the door in a timely fashion and gave me a very reasonable price. thank you, Daryl Corbett (Oh, on a side note we shared the fact that we're both suffering football fans, myself to the Buffalo Bills and his struggling Cleveland Browns.) Please contact me for a quote on a NEW replace door.....
- Daryl Corbett
Rochester, NY
Felix delivered 5 star service!!!!!!!!! He went above and beyond the call of duty.
- Ron Castrichini
Rochester, NY
The serviceman arrived on time, was thorough, efficient and polite. He had to return once because of our ignorance and there was no charge.
- Ed Groszewski
Product:
Rochester, NY
I would give you a 5 star review. Prompt service, very courteous,and efficient. Thank you !
- Dianne Staub
Product:
Rochester, NY
You installed our new door and did a great job. We called again not sure what was causing our issue. You came right out, gave me clear options and repaired our opener swiftly. Couldn't be more happy!
- David Hurlbutt
Rochester, NY
5 stars Fast service gave me all options to repair door, very satisfied, door opens so quietly not like my old one.
- Carol Dimaria
Product:
Rochester, NY
Outstanding ! Same day service. Mark the technician, was very knowledgeable. Not only fixed the problem but also made known of possible future problems with my opener. Ex. weak spring for my size door. I would not hesitate to call Precision in the future.
- Dave Marshall
Rochester, NY
We have had previous work done by Precision Door Service, as always, they came when they said they would, they explained our options fully and did the work in a timely manor. What more could you ask for? Ron was very friendly and helpful. I would not hesitate to use them again, and would ask for Ron.
- Bruce Holroyd
Ron was very professional. He explained everything throughly and we feel very confident in his work. We would recommend using this company to friends and family.
- Janice Giardino