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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Precision Garage Door of Rochester
has received 1072 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nice product. They stand behind their product for warranty claims too.

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A Response from: Mary

Thank you for choosing our service, and sending us your review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

MARK FIXED MY GARAGE DOOR LOCKING SYSTEM ON SAT.OCT 15 AND HE WAS JUST GREAT.VERY PROFESSIONAL AND HELPFUL.FIRST CLASS GUY.THANK YOU FOR THE GREAT SERVICE AND WILL ALWAYS CALL PRECISION IF NEEDED IN THE FUTURE.I WILL ALWAYS RECOMMEND PRECISION TO PEOPLE I KNOW.THANK YOU MARK AND PRECISION GARAGE! ROB GIANCURSIO.

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A Response from: Mary

Thank you for choosing our service, and sending us your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision when the left spring of our garage door broke, I set up and appointment and received a call from Drew stating that he was on his way and would be there in about 25 Minutes. He was actually about 15 minutes early and explained what needed to be done. He gave me 3 options of what to do and then took corrective action. He was able to repair the door in about an hour and a half. I works great now. Thanks.

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A Response from: Mary

Thank you for choosing our service, and sending us your review!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife was home when your technician arrived to perform the repair. She was very impressed with your techs professionalism and demeanor. My damaged door now works great! Thanks for living up your strong reputation!

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A Response from: Ron

Thank you for sending us your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

All staff has been very helpful, great follow up and a great door, thank you

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A Response from: Ron

Thank you for sending us your review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your tech was great. He quickly solved my problem and even oiled both doors before he left. This is the second time we used your services and both times we were very satisfied! Bob & Elaine Bamann Irondequoit

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A Response from: Ron

Thank you for sending us your review!

Felix Coriano Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

amazing service! I called at 6:30 AM that our garage door was inoperable, with both of our cars in the garage and not even the manual engage would work. Ron had someone out to the house by 9:00AM! Drew was the tech and he was great! I will not use another garage door service now that I discovered Precision and I have already told several people what a great service it was. Drew had installed broken springs and cables and I still made it to work on time.

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A Response from: Ron

Thank you for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We looked in phone book. Your ad said you would make emergency stops.

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A Response from: Ron

Thank you for sending us your review!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Serviceman was neat, polite and knowledgeable.Made short work of job at hand.

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A Response from: Mary

Thank you very much for choosing our service and for sending in your review!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was excellent. We learned a lot about our lift master doors.

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A Response from: Ron

Thank you very much for your review!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for fitting me in your schedule for my door repair on the same day! The phone scheduler was friendly and courteous. I appreciated knowing the service visit charge upfront. The service person Felix provided excellent service and provided helpful recommendations for future.

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A Response from: Mary

Thank you for choosing our service , and for sending in your review for Felix! Great job done by Felix!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, friendly, honest, knew the facts, price was right, scheduled very quickly. The best.

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A Response from: Mary

Thank you very much for sending us your review, and for choosing our service!

Ron Kull Service Provided:
Install Garage Doors

Product:
Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called and made an appt to get prices on a new door.Ron was delayed but called to inform me when he would be there.Very friendly professional. Talked doors told him what my wife wanted and he worked it up on his tablet -very nice. The only merchant out of 3 that did that. Explained prices sent me an email with the pricing which was very clear. PRECISION WAS THE LOWEST PRICE OF THE THREE FOR THE SAME DOORS AND INSTALL!! VERY PLEASED - WILL BE CALLING YOU! Many thanks Larry

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A Response from: Mary

Thank you very much for the detailed review of your estimate! We really appreciate your comments and feedback. Thank you!

Ron Kull Service Provided:
Install Garage Doors

Product:
Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The entire process was enjoyable with Precision! Ron came out for my estimate. Then on the day of installation for my new 17-ft garage door, Ron came out first thing in the morning to remove the old doors and hardware so the contractor could get to work turning my two doors into one. Then Drew came back to finish the job. They were both friendly, helpful, and knowledgable. I would absolutely, 100% recommend Precision to everyone I know.

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A Response from: Mary

Thank you very much for such an awesome review! Great job done by Drew!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dave did a awesome job of repairing my door. I may buy two new 8 ft doors! Mine are 22 yrs old.

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A Response from: Mary

Thank you for your review and for choosing our service!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We chose Precision because one of our friends had just had their garage door opener replaced by Precision and highly recommended them. we certainly understand why they raved about their service! Our technician was Ron. He was timely (actually a bit early which was great), friendly, and took the time to explain what the problems were that we were experiencing and what our options were to fix them. Ron was certainly not pushy...a pure professional! We appreciated the time he took to review the operating instructions of the new garage door opener we purchased...which by the way is wonderful - quiet, sleek and did I say quiet? In a nutshell....Ron was awesome! We'll be telling our friends to call Precision!!!

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A Response from: Mary

Thank you for choosing our service and for sending us your detailed review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The entire scenario of the initial call, Ron's visit for a quote, and Dave's installation for the new garage doors and opener -- all this was terrific, awesome, professional, and exceeding all expections. I cannot imagine using anyone else for garage door concerns. Dave was early, so instead of nursing any personal concerns via cell phone or otherwise, he simply volunteered to help me with the moving of the final items out of the way and out of the garage. What a great fellow! Then he methodically went on to install doors and opener all the while having a beyond A+ attitude plus clearly knowing completely what he was doing. Bottom line I want Dave to consider expanding his services to all elements of home repair & remodel, all automotive and boating repairs and fixes, plus maybe he could do some dentistry & medicine, etc., etc., that is -- this guy was fabulosooooooooooooo.... what an assest to the company-- he should clearly deserve extra entries into the company's monthly drawings for employee fishing retreats to the mountain lakes & of course the company's annual employee drawings for the south seas Bahamas trips!!!

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A Response from: Mary

Thank you for choosing our service and for sending us your awesome and detailed review! We all really appreciate the time you took to write you review for Dave! Great job done by Dave!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I really appreciated how quickly you arranged to come check our door. I had a freak accident where I was backing out of the garage and it started to close, hitting my car. My husband had gotten the door back into its tracks, and the technician showed us where it was structurally weakened and gave us a straightforward appraisal of its likely life span. He didn't pressure us to get a new door immediately but gave us an estimate, so we know what we'll need to do when the time comes. I really appreciated that he gave us the information we needed to decide what was best to do, which in this case was to carry on until the door gives up then buy a new one.

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A Response from: Mary

Thank you for choosing our service and for sending us your detailed review and comments! Great job by Dave!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with Precision Door Service. I was amazed to have same day service and the repair took less than an hour. Dave was extremely knowledgeable and I will definitely be recommending him and this company to friends. Thank you for making an initially stressful situation into a great experience.

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A Response from: Mary

Thank you for choosing our service and for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the third time I have used Precision and I want to tell you how pleased we have been! The technician called before arriving (on time!) and was great at explaining what needed to be done and how long it would take. I had a new (replaced old garage door opener) garage door opener installed. It is so quet, and runs smoothly. My technician Dave Mackay was excellent!! Very efficient, did a great job and we could not be more pleased. I will tell my friends and anyone who asks who I would recommend and I will say: PRECISION DOOR SERVICE!! Again, thank you all for excellent work and very well trained technicians. Sincerely, Cynthia Denas

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A Response from: Mary

Thank you for choosing our service and for sending us your detailed review! We really appreciate you as our customer, and that you continue to choose us!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Servicemen was very couriious and professional

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A Response from: Mary

Thank you for choosing our service and for sending us your review!

Felix Coriano Service Provided:
Garage Door Opener Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very efficient and professional

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A Response from: Ron

Thank you very much for sending us your review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy. My door got fixed. Explained all my options. Didn't try to sell me something I didn't need. He was very friendly. THANK YOU !!

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A Response from: Ron

Thank you very much for sending us your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding!!! HE CAME ready to install. Most quiet door opener i ever herd. He replaced a unit with the first letter of the name being "G" that was only a few years old and was not good at all. They dont make them the way they usedto. Real Quality with the new one and life time warrantee. Happy Camper!

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great job

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A Response from: Mary

Thank you for sending us your review!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called for advice, scheduled an appointment for the same day. Dan quickly found the problem and corrected the malfunction. He explained what he did so next time maybe I could repair myself. Nice guy for sure glad I made the call.

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A Response from: Mary

Thank you very much for your review! Great job by Dave!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Felix did a great job. His work was quality and he provided me with everything I needed to know about my new lift master. He showed excellent people skills and I couldn't be more satisfied.

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A Response from: Mary

Thank you so much for sending us your review! Great job done by Felix!

Felix Coriano Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

awesome job ....new door was installed the next day :0)

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A Response from: Ron

Thank you very much for your review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Just a note of thanks for sending Felix and his helper Fred to my home. They were very punctual and did a great job in the repair work. They were very courteous and your company should be proud to have them as employees.

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A Response from: Ron

Thank you very much for your review!!

Felix Coriano Service Provided:
Garage Door Opener Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After a rough start and a few SNAFUs, I'm happy to report that my new garage door is very garage doory! Honestly though, Drew had a rough time of it between a door screen he had never seen and then finding out that the wrong sized door had been sent. He was rightfully frustrated, but kept calm and showed nothing but a professional demeanor. Once the initial humps were dealt with, things went smoothly and as an added bonus, the door was 100% finished just as the rain hit. Hopefully will never need a new door again, but if I do I know who I will call!

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A Response from: Ron

Thank you very much Chris, we really appreciate your review and your patience on the job as well! Great effort and job done by Drew!

Service Provided:
Install Garage Doors

Product:
Garage Doors

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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624