Garage Door Repair Reviews in Rochester, NY (Page 23)

From the customer service person who answered the phone to the technician (David M.) - the service was top notch!

- Patty Love

I was impressed with Ron my sales person with the way he presented himself and the company. I was also impressed with my technician Felix, he was very courteous, professional, and did a great job with the installation of our garage doors. I would definitely refer Precision Door to anyone! Thank you so much, we enjoy our new doors!!! Mrs Sherrie Taylor.

- Sherrie Glenn-taylor

Thank you for choosing our service, and sending us your review!

Fred did a great job, was on time, performed the work in a professional manner, checked and verified door work properly after spring replacement. When I need a future repair, Precision Door is the only company I need to contact Would recommend Precision Door for any garage door repair or replacement. Ron Kull operates a top notch company.

- Bill Diamond

Thank you for choosing our service, and sending us your review!

Nice product. They stand behind their product for warranty claims too.

- Thomas Reding

Thank you for choosing our service, and sending us your review!

MARK FIXED MY GARAGE DOOR LOCKING SYSTEM ON SAT.OCT 15 AND HE WAS JUST GREAT.VERY PROFESSIONAL AND HELPFUL.FIRST CLASS GUY.THANK YOU FOR THE GREAT SERVICE AND WILL ALWAYS CALL PRECISION IF NEEDED IN THE FUTURE.I WILL ALWAYS RECOMMEND PRECISION TO PEOPLE I KNOW.THANK YOU MARK AND PRECISION GARAGE! ROB GIANCURSIO.

- Robert Giancursio

Thank you for choosing our service, and sending us your review!

I called Precision when the left spring of our garage door broke, I set up and appointment and received a call from Drew stating that he was on his way and would be there in about 25 Minutes. He was actually about 15 minutes early and explained what needed to be done. He gave me 3 options of what to do and then took corrective action. He was able to repair the door in about an hour and a half. I works great now. Thanks.

- Jim Statt

Thank you for choosing our service, and sending us your review!

My wife was home when your technician arrived to perform the repair. She was very impressed with your techs professionalism and demeanor. My damaged door now works great! Thanks for living up your strong reputation!

- P Lynch

Thank you for sending us your review!

All staff has been very helpful, great follow up and a great door, thank you

- Kurt Cleland

Thank you for sending us your review!

Your tech was great. He quickly solved my problem and even oiled both doors before he left. This is the second time we used your services and both times we were very satisfied! Bob & Elaine Bamann Irondequoit

- Robert Bamann

Thank you for sending us your review!

amazing service! I called at 6:30 AM that our garage door was inoperable, with both of our cars in the garage and not even the manual engage would work. Ron had someone out to the house by 9:00AM! Drew was the tech and he was great! I will not use another garage door service now that I discovered Precision and I have already told several people what a great service it was. Drew had installed broken springs and cables and I still made it to work on time.

- Michael Bianchi

Thank you for sending us your review!

We looked in phone book. Your ad said you would make emergency stops.

- Cheryl Lee

Thank you for sending us your review!

Serviceman was neat, polite and knowledgeable.Made short work of job at hand.

- Pat de rosie Chamtek manufac

Thank you very much for choosing our service and for sending in your review!

Mark was excellent. We learned a lot about our lift master doors.

- Deborah Hammert

Thank you very much for your review!

Thank you for fitting me in your schedule for my door repair on the same day! The phone scheduler was friendly and courteous. I appreciated knowing the service visit charge upfront. The service person Felix provided excellent service and provided helpful recommendations for future.

- Manish Dixit

Thank you for choosing our service , and for sending in your review for Felix! Great job done by Felix!

On time, friendly, honest, knew the facts, price was right, scheduled very quickly. The best.

- David Terp

Thank you very much for sending us your review, and for choosing our service!

Called and made an appt to get prices on a new door.Ron was delayed but called to inform me when he would be there.Very friendly professional. Talked doors told him what my wife wanted and he worked it up on his tablet -very nice. The only merchant out of 3 that did that. Explained prices sent me an email with the pricing which was very clear. PRECISION WAS THE LOWEST PRICE OF THE THREE FOR THE SAME DOORS AND INSTALL!! VERY PLEASED - WILL BE CALLING YOU! Many thanks Larry

- Larry Nark

Thank you very much for the detailed review of your estimate! We really appreciate your comments and feedback. Thank you!

The entire process was enjoyable with Precision! Ron came out for my estimate. Then on the day of installation for my new 17-ft garage door, Ron came out first thing in the morning to remove the old doors and hardware so the contractor could get to work turning my two doors into one. Then Drew came back to finish the job. They were both friendly, helpful, and knowledgable. I would absolutely, 100% recommend Precision to everyone I know.

- Erin V

Thank you very much for such an awesome review! Great job done by Drew!

Dave did a awesome job of repairing my door. I may buy two new 8 ft doors! Mine are 22 yrs old.

- Jerry Montanaro

Thank you for your review and for choosing our service!

We chose Precision because one of our friends had just had their garage door opener replaced by Precision and highly recommended them. we certainly understand why they raved about their service! Our technician was Ron. He was timely (actually a bit early which was great), friendly, and took the time to explain what the problems were that we were experiencing and what our options were to fix them. Ron was certainly not pushy...a pure professional! We appreciated the time he took to review the operating instructions of the new garage door opener we purchased...which by the way is wonderful - quiet, sleek and did I say quiet? In a nutshell....Ron was awesome! We'll be telling our friends to call Precision!!!

- Jude Olson

Thank you for choosing our service and for sending us your detailed review! We really appreciate you as our customer!

The entire scenario of the initial call, Ron's visit for a quote, and Dave's installation for the new garage doors and opener -- all this was terrific, awesome, professional, and exceeding all expections. I cannot imagine using anyone else for garage door concerns. Dave was early, so instead of nursing any personal concerns via cell phone or otherwise, he simply volunteered to help me with the moving of the final items out of the way and out of the garage. What a great fellow! Then he methodically went on to install doors and opener all the while having a beyond A+ attitude plus clearly knowing completely what he was doing. Bottom line I want Dave to consider expanding his services to all elements of home repair & remodel, all automotive and boating repairs and fixes, plus maybe he could do some dentistry & medicine, etc., etc., that is -- this guy was fabulosooooooooooooo.... what an assest to the company-- he should clearly deserve extra entries into the company's monthly drawings for employee fishing retreats to the mountain lakes & of course the company's annual employee drawings for the south seas Bahamas trips!!!

- Peter Niemi

Thank you for choosing our service and for sending us your awesome and detailed review! We all really appreciate the time you took to write you review for Dave! Great job done by Dave!

I really appreciated how quickly you arranged to come check our door. I had a freak accident where I was backing out of the garage and it started to close, hitting my car. My husband had gotten the door back into its tracks, and the technician showed us where it was structurally weakened and gave us a straightforward appraisal of its likely life span. He didn't pressure us to get a new door immediately but gave us an estimate, so we know what we'll need to do when the time comes. I really appreciated that he gave us the information we needed to decide what was best to do, which in this case was to carry on until the door gives up then buy a new one.

- Emily

Thank you for choosing our service and for sending us your detailed review and comments! Great job by Dave!

I was very impressed with Precision Door Service. I was amazed to have same day service and the repair took less than an hour. Dave was extremely knowledgeable and I will definitely be recommending him and this company to friends. Thank you for making an initially stressful situation into a great experience.

- Katie Flesher

Thank you for choosing our service and for sending us your review!

This is the third time I have used Precision and I want to tell you how pleased we have been! The technician called before arriving (on time!) and was great at explaining what needed to be done and how long it would take. I had a new (replaced old garage door opener) garage door opener installed. It is so quet, and runs smoothly. My technician Dave Mackay was excellent!! Very efficient, did a great job and we could not be more pleased. I will tell my friends and anyone who asks who I would recommend and I will say: PRECISION DOOR SERVICE!! Again, thank you all for excellent work and very well trained technicians. Sincerely, Cynthia Denas

- Cynthia Denas

Thank you for choosing our service and for sending us your detailed review! We really appreciate you as our customer, and that you continue to choose us!

Servicemen was very couriious and professional

- James Zarcone

Thank you for choosing our service and for sending us your review!

Very efficient and professional

- Charles Predmore

Thank you very much for sending us your review!

Very happy. My door got fixed. Explained all my options. Didn't try to sell me something I didn't need. He was very friendly. THANK YOU !!

- Tim Bubel

Thank you very much for sending us your review!

Outstanding!!! HE CAME ready to install. Most quiet door opener i ever herd. He replaced a unit with the first letter of the name being "G" that was only a few years old and was not good at all. They dont make them the way they usedto. Real Quality with the new one and life time warrantee. Happy Camper!

- Delores Orians

Thank you very much for sending us your review! We really appreciate you as our customer!

great job

- Tom Pallifrone

Thank you for sending us your review!

Called for advice, scheduled an appointment for the same day. Dan quickly found the problem and corrected the malfunction. He explained what he did so next time maybe I could repair myself. Nice guy for sure glad I made the call.

- Robert Salata

Thank you very much for your review! Great job by Dave!

Felix did a great job. His work was quality and he provided me with everything I needed to know about my new lift master. He showed excellent people skills and I couldn't be more satisfied.

- Gerald Mastrodonato

Thank you so much for sending us your review! Great job done by Felix!