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about Precision Garage Door in:
Rochester, NY
Precision Garage Door of Rochesterhas received 1088 reviews, averaging 4.96 Stars:
Rochester, NY
Thank you very much for sending us your review! Great job by Mark!
Rochester, NY
I called to have a faulty door opener repaired & service tech suggested I save my money for a new opener. Several months later I received new door, new opener w/key pad. Haven't been trapped in the garage since. Such a great investment; several years later I called to have a new door, new opener and key pad installed at my moms home. Would absolutely recommend your service because you truly wear the name precision well. Thank you!!
- Tatanisha Fowler
Thank you so much for continuing to choose our service! We really appreciate you as our customer!!
Service Provided:
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Residential Technician: Felix Coriano
Rochester, NY
I called Precision yesterday and Dave MacKay came out a couple hours later; we needed two new garage door openers and new springs on one of the doors (the other door had had a spring replaced a year or so ago). Dave was very knowledgeable, courteous, and did the whole job that same day, finished up in a couple of hours. We were so relieved to have the job done so efficiently and quickly. The price was in keeping with other area technicians, etc. I would highly recommend Precision. Thank you!
- Ann Chacchia
Thank you very much for choosing our service, we appreciate it!!
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Rochester, NY
Came right away to help me, so I could get my car out for work. Very professional, kind, and helpful.
- Melissa Walsh
Thank you very much for your review!!
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Rochester, NY
Our technicians arrived early (which worked out fine for me) and worked efficiently. They quickly identified the problem and fixed it quickly. They also gave me information about how to prevent issues in the future.
- Glenda Prins
We appreciate you as our customer, thank you!!
Rochester, NY
Your technician Dave was on time, friendly and talked me through both options. We have used Precision twice now and have been very pleased on both occasions.
- Maggie Murphy
Thank you very much!
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Rochester, NY
They arrived right on time and did a great job with a difficult repair. They were courteous and identified several options for approaching the problem. They did what they promised and then some.
- Jacob Vinocour
Service Provided:
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Residential Technician: Felix Coriano
Rochester, NY
They responded to my call quickly and sent a technician to our home for the door inspection. Although it seemed the issue was not related the garage door, they still gave us advice without a charge. Very good job!
- Yanxia Chen
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Rochester, NY
Our technician, Dave, was courteous, efficient, and thorough. He consulted with me to be sure I was happy with placement of keypad / opener, confirmed that we wanted the cable release, and spent time to explain how everything works. You quoted the lowest price, but we don't feel that we sacrificed anything by going with the lowest bidder.
- Arnold Boldt
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Rochester, NY
Technician Dave arrived 30 minutes early. Springs were replaced in less than 30 minutes. He checked the operation - nice job!
- Jim Hendron
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Rochester, NY
Tech arrived on time. He has replaced broken parts. He showed me how to perform maintenance on my own. I recommend Precision. Mark- thank you very much!!!
- Vithal Sanapala
Rochester, NY
Five Star Rating ! All three of the men (Ron, Gary and Mark) who represented Precision Door during the preparation and installation of our new garage door conducted themselves in a very professional manner and went out of their way to do the job as accurate and professional as it could have been done. Due to unforeseen obstacles, the completion of the job took a bit longer than anticipated, but the quality of the end result outweighed any of that. Thanks for making it a positive experience. Dave
- David Polasky
Product:
Rochester, NY
Ron did my first service garage door call a few years back and was very impressed with his honesty. Ever since I've always called Precision when I needed garage door work. Tonight Dave just did an emergency call and fixed my garage door. He was very professional and kind. I'm very pleased with your employees and their work. Thank you very much.
- Maria Garcea
Product:
Rochester, NY
Felix came to my house right at the scheduled time. He was very knowledgable regarding my problems with my openers and keypad programming. He fixed everything. Great service.....
- Glenn
Rochester, NY
Great service. The installer, Dave, showed up EXACTLY on time as promised. He looked the job over, explained all about the new opener, and had it installed in about an hour and a few minutes. Took time to program the codes we chose and went over all the features. Very satisfied. I would recommend Precision to anyone. Thanks for a nice job. Doug.
- Douglas Halliday
Thank you very much for sending us your detailed review, we appreciate it!
Product:
Rochester, NY
Punctual, professional, personable - Ron was everything you'd hope. Our garage door will need to be replaced at some point; he gave us a candid discussion of alternatives and an estimate. There was no pressure.
- Lorna Dawson
Thank you very much for your review!
Rochester, NY
Ron has provided service on several past occasions and always provided outstanding knowledge and performance. This last time, to replace a broken spring, afforded me the same experience. It's always a pleasure dealing with Precision and Ron
- Ron Gaudelli
Rochester, NY
Great service, very timely and gratefully recieved. Kevin was an excellent technition and had the problem fixed in a small amount of time.
- Joe Evers
Product:
Rochester, NY
Felix did a great job yesterday. He showed up, told me what I needed, and stayed until 630pm on a Friday to get it done. He was professional and did exactly what he said he would do. I will definitely use Precision Door Service the next time I need garage door service!!
- Rob Moyer
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Residential Technician: Felix Coriano
Rochester, NY
Your employee, Drew, was on time and got to work after answering all my questions. Within an hour, he was done. He showed me how and when to maintain my door. Very professional throughout. F. C. Minchella
- Barbara , fred Minchella
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Rochester, NY
From the ease of using the website, to the prompt booking of the initial service call, to the actual experience of discussing options with the technician (Drew) - everything was professional and so well handled. I felt comfortable at each interaction to ask questions, until I had a full understanding of every step in the process of my garage door repair and replacement. The experience exceeded my expectations, and I'd definitely recommend your company to others.
- Nancy Perea
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Rochester, NY
I purchased a new door from Precision 18 months ago and last weekend they replaced our 17 yr old motor. We have been exceptionally satisfied with the services we have been provided along with a very fast response time!!! Thank you Precision for making our decision easy in choosing you to help us out!
- Michelle Angelo
Product:
Rochester, NY
Mr. Dillman called in regarding the service Drew Stewart provided for him. Gary mentioned that Drew did an amazing job installing the door and that the technician was the best he has ever had.
- Gary Dillman
Product:
Rochester, NY
Felix was the tech person that came to the house. He did an exceptional job. On a scale of 1-10, 10 being the best, he was a 10. He was very knowable on what needed to be done. Felix was punctual which was appreciated. You are fortunate to have him as an employee.
- Joe Termotto
Rochester, NY
Wonderful prompt service. Very courteous technician.
- Susan Gasparino
Rochester, NY
Arrived on time and was very knowledgeable, professional, and friendly
- Sara Nolan
Rochester, NY
My Brother was having a new garage door and opener installed at his new home. Precision had installed and serviced the garage door/opener at his previous home and he was extremely satisfied with their service. I happened to be visiting my Brother when Ron arrived to give him an estimate. I mentioned to Ron that I was interested in a garage door and opener at my home and wanted to make an appointment for an estimate. Ron offered to come to my home, in the neighboring town, after he was done with my Brother. I had my estimate and install appointment scheduled soon after. The technician, Drew, arrived at the scheduled time shortly after giving me a courtesy call that he was on the way. He was courteous and professional throughout the 4+ hour install. Listen folks, as homeowners we have all had different service providers performing contracted work at our homes with varying degrees of customer satisfaction. All too often people are more inclined to hop onto a website to complain about bad service than to take the time to comment on an excellent job. I guess it's because, when we spend our hard earned money, an excellent job is what is expected and sometimes taken for granted. Precision Garage Door provided stellar service from estimate to install and will be my service provider for all my garage door needs in the future.
- Louis Hernandez
Product:
Rochester, NY
I saw the BBB Symbol. Drew the technician was very excellent, courteous and efficient. I would recommend and or use Precision Doors again. Prompt courteous service.
- Gloria Coons
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Rochester, NY
Ron did a great job with fixing the garage door. He was in and out and the door works like new. Thanks for the help Ron. Great job!!
- Ryan Shannon
Rochester, NY
I had a spring on my garage door break and I really didn't know who to call, so I looked on line and checked out several sites. I contacted Precision Door on line and they responded by email and by phone within the hour. I set up the appointment and I was sent a confirmation email that included the name of the technician and his photo and a short bio. When Dave arrived this morning, he checked out the broken spring and he also checked out the rollers and cables. He advised me that I may need cables in the future and he gave me the price for the spring replacement. When he was done he lubricated the rollers and hinges and the new springs. Dave was polite, professional and knew his job well. The job was done in less than an hour, the price was reasonable and I would recommend them to anyone.
- Skip O'Brien
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Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1
Rochester, NY 14624
Service was prompt and efficient. He was very personable and helpful.
- John Osullivan