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about Precision Garage Door in:
Rochester, NY
Precision Garage Door of Rochesterhas received 1074 reviews, averaging 4.96 Stars:
Rochester, NY
Thank you very much for sending us your detailed review, we appreciate it!
Product:
Rochester, NY
Punctual, professional, personable - Ron was everything you'd hope. Our garage door will need to be replaced at some point; he gave us a candid discussion of alternatives and an estimate. There was no pressure.
- Lorna Dawson
Thank you very much for your review!
Rochester, NY
Ron has provided service on several past occasions and always provided outstanding knowledge and performance. This last time, to replace a broken spring, afforded me the same experience. It's always a pleasure dealing with Precision and Ron
- Ron Gaudelli
Rochester, NY
Great service, very timely and gratefully recieved. Kevin was an excellent technition and had the problem fixed in a small amount of time.
- Joe Evers
Product:
Rochester, NY
Felix did a great job yesterday. He showed up, told me what I needed, and stayed until 630pm on a Friday to get it done. He was professional and did exactly what he said he would do. I will definitely use Precision Door Service the next time I need garage door service!!
- Rob Moyer
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
Your employee, Drew, was on time and got to work after answering all my questions. Within an hour, he was done. He showed me how and when to maintain my door. Very professional throughout. F. C. Minchella
- Barbara , fred Minchella
Product:
Rochester, NY
From the ease of using the website, to the prompt booking of the initial service call, to the actual experience of discussing options with the technician (Drew) - everything was professional and so well handled. I felt comfortable at each interaction to ask questions, until I had a full understanding of every step in the process of my garage door repair and replacement. The experience exceeded my expectations, and I'd definitely recommend your company to others.
- Nancy Perea
Product:
Rochester, NY
I purchased a new door from Precision 18 months ago and last weekend they replaced our 17 yr old motor. We have been exceptionally satisfied with the services we have been provided along with a very fast response time!!! Thank you Precision for making our decision easy in choosing you to help us out!
- Michelle Angelo
Product:
Rochester, NY
Mr. Dillman called in regarding the service Drew Stewart provided for him. Gary mentioned that Drew did an amazing job installing the door and that the technician was the best he has ever had.
- Gary Dillman
Product:
Rochester, NY
Felix was the tech person that came to the house. He did an exceptional job. On a scale of 1-10, 10 being the best, he was a 10. He was very knowable on what needed to be done. Felix was punctual which was appreciated. You are fortunate to have him as an employee.
- Joe Termotto
Rochester, NY
Wonderful prompt service. Very courteous technician.
- Susan Gasparino
Rochester, NY
Arrived on time and was very knowledgeable, professional, and friendly
- Sara Nolan
Rochester, NY
My Brother was having a new garage door and opener installed at his new home. Precision had installed and serviced the garage door/opener at his previous home and he was extremely satisfied with their service. I happened to be visiting my Brother when Ron arrived to give him an estimate. I mentioned to Ron that I was interested in a garage door and opener at my home and wanted to make an appointment for an estimate. Ron offered to come to my home, in the neighboring town, after he was done with my Brother. I had my estimate and install appointment scheduled soon after. The technician, Drew, arrived at the scheduled time shortly after giving me a courtesy call that he was on the way. He was courteous and professional throughout the 4+ hour install. Listen folks, as homeowners we have all had different service providers performing contracted work at our homes with varying degrees of customer satisfaction. All too often people are more inclined to hop onto a website to complain about bad service than to take the time to comment on an excellent job. I guess it's because, when we spend our hard earned money, an excellent job is what is expected and sometimes taken for granted. Precision Garage Door provided stellar service from estimate to install and will be my service provider for all my garage door needs in the future.
- Louis Hernandez
Product:
Rochester, NY
I saw the BBB Symbol. Drew the technician was very excellent, courteous and efficient. I would recommend and or use Precision Doors again. Prompt courteous service.
- Gloria Coons
Product:
Rochester, NY
Ron did a great job with fixing the garage door. He was in and out and the door works like new. Thanks for the help Ron. Great job!!
- Ryan Shannon
Rochester, NY
I had a spring on my garage door break and I really didn't know who to call, so I looked on line and checked out several sites. I contacted Precision Door on line and they responded by email and by phone within the hour. I set up the appointment and I was sent a confirmation email that included the name of the technician and his photo and a short bio. When Dave arrived this morning, he checked out the broken spring and he also checked out the rollers and cables. He advised me that I may need cables in the future and he gave me the price for the spring replacement. When he was done he lubricated the rollers and hinges and the new springs. Dave was polite, professional and knew his job well. The job was done in less than an hour, the price was reasonable and I would recommend them to anyone.
- Skip O'Brien
Product:
Rochester, NY
Technician did an excellent job of finding a remote to open our garage door
- Joan Vanness
Rochester, NY
Very professional and knowledgeable.
- Ellen Gniewek
Rochester, NY
New garage door -I liked that you confirmed the appointment so I knew you would be there- the sales rep was courteous & upfront - no surprises - the technician called & let me know time he was arriving & actually did come then. The door looks great & he showed me how to operate & gave me all paperwork. The charge was exactly what I was quoted - again no surprises Thanks
- Elane Veltre
Rochester, NY
Thanks for your estimate yesterday.But I have decided to have another firm install my garage door.
- Mary Murray
Rochester, NY
Felix did a great job installing my new door and opener. When the installation was finished he took the time to explain the operation of the opener and recommended maintenance.
- Robert Spelman
Rochester, NY
Great Service, Great Work!!! The technician that serviced our garage door was here until after 8pm, he didn't leave until the work was done. He explained exactly what was wrong and made sure that everything worked before he left. I highly recommend Precision and we will definitely recommend them to family and friends. Thanks again for a job well done.
- Art Leavy
Product:
Rochester, NY
OMG!!!! Every other garage door company has told me to get a new door. A few of these other companies sent technicians who were willing to tinker with it first, but all of them ended up telling me the door was not able to be repaired. In the process of getting estimates for a new door, a neighbor recommended Precision. Precision not only gave me a reasonable estimate for the type of door I want (wood - which is appropriate for my neighborhood and my 75 year old house) but also spent over an hour adjusting the door..........and now it works!!!! Precision would not accept any payment, but wants me to call when I really do need a new door. Unreal!! I will definitely be working with Precision for any and all garage door needs in the future and will be telling all my friends!!
- L Friedman
Rochester, NY
Scheduling was quick and easy. Plus, the service tech phoned during the specified window to give me a more specific ETA. Upon arrival, the tech diagnosed the problem quickly and put the fix in place quickly as well. Overall, a great experience.
- Bill Steinmetz
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
My garage door was hesitating intermittently. I saw a deal on Angie's list that ended up being perfect for me. Mark came out, replaced my rollers, helped me set up the outside digital opener (which had never worked for the two years that I've lived here) and taught me some maintenance tricks. My garage door now works perfectly! I would highly recommend their service.
- Cheri Warner
Rochester, NY
We interviewed a couple of companies and Precision came out better on pricing. But what really impressed us was the caliber of the work. The job was done when and as promised. The door is both attractive and QUIET!
- Jane Andrews
Rochester, NY
I was very happy with repair done on my garage door. The technician was promt and courteous. He did a good job. I also liked the email sent out confirming my appointment and then the follow up after to make sure everything was satisfactory.
- Matt
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
I found this company in the phone book to repair my garage door,from my call to the tech that did the work it was a great professional job..........i was so surprised and highly recommend them. I also liked the fact that the tech was assigned ahead and his picture was on the confirmation of appointment........................great job
- Frances Robertson
Rochester, NY
Great job !!
- Dave Miller
Rochester, NY
Great service and very efficient and friendly technician.
- Mark Lelental
Great service. The installer, Dave, showed up EXACTLY on time as promised. He looked the job over, explained all about the new opener, and had it installed in about an hour and a few minutes. Took time to program the codes we chose and went over all the features. Very satisfied. I would recommend Precision to anyone. Thanks for a nice job. Doug.
- Douglas Halliday