Garage Door Repair in Rochester, NY - Page 26

Barbara , fred Minchella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your employee, Drew, was on time and got to work after answering all my questions. Within an hour, he was done. He showed me how and when to maintain my door. Very professional throughout. F. C. Minchella

Nancy Perea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the ease of using the website, to the prompt booking of the initial service call, to the actual experience of discussing options with the technician (Drew) - everything was professional and so well handled. I felt comfortable at each interaction to ask questions, until I had a full understanding of every step in the process of my garage door repair and replacement. The experience exceeded my expectations, and I'd definitely recommend your company to others.

Michelle Angelo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I purchased a new door from Precision 18 months ago and last weekend they replaced our 17 yr old motor. We have been exceptionally satisfied with the services we have been provided along with a very fast response time!!! Thank you Precision for making our decision easy in choosing you to help us out!

Gary Dillman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Dillman called in regarding the service Drew Stewart provided for him. Gary mentioned that Drew did an amazing job installing the door and that the technician was the best he has ever had.

Joe Termotto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix was the tech person that came to the house. He did an exceptional job. On a scale of 1-10, 10 being the best, he was a 10. He was very knowable on what needed to be done. Felix was punctual which was appreciated. You are fortunate to have him as an employee.

Susan Gasparino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful prompt service. Very courteous technician.

Sara Nolan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on time and was very knowledgeable, professional, and friendly

Louis Hernandez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My Brother was having a new garage door and opener installed at his new home. Precision had installed and serviced the garage door/opener at his previous home and he was extremely satisfied with their service. I happened to be visiting my Brother when Ron arrived to give him an estimate. I mentioned to Ron that I was interested in a garage door and opener at my home and wanted to make an appointment for an estimate. Ron offered to come to my home, in the neighboring town, after he was done with my Brother. I had my estimate and install appointment scheduled soon after. The technician, Drew, arrived at the scheduled time shortly after giving me a courtesy call that he was on the way. He was courteous and professional throughout the 4+ hour install. Listen folks, as homeowners we have all had different service providers performing contracted work at our homes with varying degrees of customer satisfaction. All too often people are more inclined to hop onto a website to complain about bad service than to take the time to comment on an excellent job. I guess it's because, when we spend our hard earned money, an excellent job is what is expected and sometimes taken for granted. Precision Garage Door provided stellar service from estimate to install and will be my service provider for all my garage door needs in the future.

Gloria Coons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I saw the BBB Symbol. Drew the technician was very excellent, courteous and efficient. I would recommend and or use Precision Doors again. Prompt courteous service.

Ryan Shannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron did a great job with fixing the garage door. He was in and out and the door works like new. Thanks for the help Ron. Great job!!

Skip O'Brien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a spring on my garage door break and I really didn't know who to call, so I looked on line and checked out several sites. I contacted Precision Door on line and they responded by email and by phone within the hour. I set up the appointment and I was sent a confirmation email that included the name of the technician and his photo and a short bio. When Dave arrived this morning, he checked out the broken spring and he also checked out the rollers and cables. He advised me that I may need cables in the future and he gave me the price for the spring replacement. When he was done he lubricated the rollers and hinges and the new springs. Dave was polite, professional and knew his job well. The job was done in less than an hour, the price was reasonable and I would recommend them to anyone.

Joan Vanness

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician did an excellent job of finding a remote to open our garage door

Ellen Gniewek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and knowledgeable.

Elane Veltre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

New garage door -I liked that you confirmed the appointment so I knew you would be there- the sales rep was courteous & upfront - no surprises - the technician called & let me know time he was arriving & actually did come then. The door looks great & he showed me how to operate & gave me all paperwork. The charge was exactly what I was quoted - again no surprises Thanks

Mary Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for your estimate yesterday.But I have decided to have another firm install my garage door.

Robert Spelman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix did a great job installing my new door and opener. When the installation was finished he took the time to explain the operation of the opener and recommended maintenance.

Art Leavy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service, Great Work!!! The technician that serviced our garage door was here until after 8pm, he didn't leave until the work was done. He explained exactly what was wrong and made sure that everything worked before he left. I highly recommend Precision and we will definitely recommend them to family and friends. Thanks again for a job well done.

L Friedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

OMG!!!! Every other garage door company has told me to get a new door. A few of these other companies sent technicians who were willing to tinker with it first, but all of them ended up telling me the door was not able to be repaired. In the process of getting estimates for a new door, a neighbor recommended Precision. Precision not only gave me a reasonable estimate for the type of door I want (wood - which is appropriate for my neighborhood and my 75 year old house) but also spent over an hour adjusting the door..........and now it works!!!! Precision would not accept any payment, but wants me to call when I really do need a new door. Unreal!! I will definitely be working with Precision for any and all garage door needs in the future and will be telling all my friends!!

Bill Steinmetz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduling was quick and easy. Plus, the service tech phoned during the specified window to give me a more specific ETA. Upon arrival, the tech diagnosed the problem quickly and put the fix in place quickly as well. Overall, a great experience.

Cheri Warner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was hesitating intermittently. I saw a deal on Angie's list that ended up being perfect for me. Mark came out, replaced my rollers, helped me set up the outside digital opener (which had never worked for the two years that I've lived here) and taught me some maintenance tricks. My garage door now works perfectly! I would highly recommend their service.

Jane Andrews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We interviewed a couple of companies and Precision came out better on pricing. But what really impressed us was the caliber of the work. The job was done when and as promised. The door is both attractive and QUIET!

Matt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with repair done on my garage door. The technician was promt and courteous. He did a good job. I also liked the email sent out confirming my appointment and then the follow up after to make sure everything was satisfactory.

Frances Robertson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found this company in the phone book to repair my garage door,from my call to the tech that did the work it was a great professional job..........i was so surprised and highly recommend them. I also liked the fact that the tech was assigned ahead and his picture was on the confirmation of appointment........................great job

Dave Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job !!

Mark Lelental

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and very efficient and friendly technician.

Deidra Hammond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and efficient. Technician was very nice too!

Don Boice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, responsive, professional and the door works great!

Carl Jenks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm glad to be able to write this review. Felix, my service technician was excellent both in skill and customer service. He was very patient with me when explaining the workings of the system, and the "how to's" of operation. From the moment I received your appointment confirmation email complete with technician bios I knew I would be in good hands. I was! Thank you.

Scott Boglione

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is a great company! I got 3 quotes and their price blew the rest away. They showed up one time for my scheduled quote and when they came to do the install. We had Drew do our install. He was very professional, friendly and busted his butt. I will recommend these guys whenever possible. Thanks for the great service.

Patti McMillan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door has been excellent!! I had the m install a brand new garage door and a few weeks later it needed a bit of adjustment with the remote door opener. I called and Felix came out right away and made sure my door was working correctly. I would recommend Precision Garage Door to anyone. Thank you and a special thank you to Felix. Very personable and a pleasure to have work at our home.