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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Precision Garage Door of Rochester
has received 1054 reviews, averaging 4.97 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My roller on one side had come off a track, which had rusted badly at the base. Mark came out on a Saturday and did a quick fix that let me open and close the door. He returned the following weekend and gave my old door mechanisms a complete rebuild. Now it opens and closes better than I can remember. I'm a happy new customer.

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A Response from: Mary

Thank you for choosing our service, & sending us your review! We appreciate it!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very pleased with the quality, knowledge, and workmanship of the garage door repair man. He was very friendly, assessed the problem quickly and quickly made the repair. We would recommend Precision door to our friends and neighbors.

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A Response from: Mary

Thank you so much for sending us your comments! Great job done by Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dave Mackay and a trainee did a great job. Besides replacing a broken spring and the spring on the other side, they inspected the rollers, cables and bearings. They recommended replacing the pulley and center bearings which I agreed to do. They then showed me the old bearings and how bad they were. They lubricated the door rollers, new springs and new bearings. They reviewed the bill with me. They were professional and very pleasant to work with.

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A Response from: Mary

Thank you very much for sending us your detailed review! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five Stars. Both Ron and Mark were very helpful and the work was done promptly. And, Ron was good enough to point out that we did not need a new door, just a new motor.

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A Response from: Mary

Thank you very much for choosing our service, and sending us your review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Timely, professional, knowledgeable and satisfying

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A Response from: Mary

Thank you very much for being our customer, and sending in your review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Broken Spring, cables and rollers replaced, quickly and efficiently. While I hope not to need to call again for a long time, I would do so in an instant if the need arose. The people on the phone doing the scheduling were pleasant and Ron was great - answered questions as he went along and made the door work better than it had before the spring broke. We had need of a return visit, to make a minor adjustment and that too was well taken care of, both in scheduling and adjusting.

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A Response from: Mary

Thank you very much for sending us your comments & review! We all appreciate it!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron, I got an estimate to replace my garage door

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A Response from: Mary

Thank you very much for taking the time to send a review!

Ron Kull Service Provided:
Install Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with the quality of the repair and the friendliness of the technician (Felix).

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A Response from: Mary

Thank you very much for sending us your review! We appreciate you as our customer!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had used another company to install my garage door & opener in 2003. I saw your ad in the yellow pages and liked that it was accredited by the BBB. Felix was my repairman. He did an absolute fabulous job of fixing my garage door. He explained in detail what he was doing and showed me as he went along. I love my garage door now! It opens and closes so smoothly. He also suggested I later have the rollers replaced. I plan on doing that. I am so happy that I called Precision and have already told my friends about your excellent customer service. Thank you so much for being a very reputable and honest company. I am a very satisfied customer!! THANK YOU!

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A Response from: Mary

Wow, Excellent job done by Felix! Thank you very much for your detailed review, and for choosing our service! We appreciate it.

Felix Coriano Service Provided:
Garage Door Opener Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Satisfied with each step in the process.

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A Response from: Mary

Thank you for sending us your review, and for being our customer! Great job done by Felix!

Felix Coriano Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision is a first-class company. The technician, Dave, was extremely helpful, courteous, and efficient, and we are pleased with the installation of the new garage door openers. I would recommend Precision without hesitation to others. Thank you!

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A Response from: Mary

Excellent review for Dave's work! Thank you for sending ,and thank you for choosing our service!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The spring on our 1939-model flip-up garage door sprung its moorings with a bang; I called you guys based on these reviews and Mark Sherman came out on a bitter-cold morning, pronounced the spring itself (long out of production) OK and drilled it back in better than it had ever been, spray-lubricated everything and threw in a new door handle -- quick, all business, and reasonable. Bought us some time and when this finally does quit we'll definitely be back. Thanks!

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A Response from: Mary

Thank you very much for choosing our service, and for also sending in a review! We appreciate it! Excellent work done by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door broke on a very cold snowy winter day unexpectedly (5 degrees). They came out the same day, fixed it in less than 20 minutes and at an affordable price. Great and excellent service!

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A Response from: Mary

We really appreciate you as our customer, thank you for the review! Great job done by Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Felix did a great job on a very cold day, replacing the extension springs and getting the garage door back in working order.

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A Response from: Mary

Thank you for choosing our service ! Great job done by Felix!

Felix Coriano Service Provided:
Garage Door Opener Repair

Product:
Springs

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciated the email, confirming the technician with a picture of him in advance of the service call. the service was prompt, timely and the install provided the services tasks which were in the scope of the project. the estimated cost of the service was the final bill. All though I did not meet the technician personally, he called me on the phone with any questions he had, and I did not need to be away from work to over see the project. overall I rate this a five star experience

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A Response from: Ron

Thank you very much for choosing our service & sending a detailed review! Great job by Felix!

Felix Coriano Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your company responded quickly to service my needs. The service technician was prompt, clear about my options and very efficient. He replaced the broken spring, broken cable and replaced the rollers. I was very pleased with your service. Thank you!

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A Response from: Ron

Thank you for sending us your review! Great job done by Dave!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Customer service is excellent! I'd recommend Precision to anyone who needs quick and reliable service.

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A Response from: Mary

Thank you very much for choosing our service! We appreciate you as our customer! Great job by Dave!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five stars for sure! Same day service… a very cold, busy day at that. I was first told that it would have to be "after 5" and more expensive because of the emergency timing… but got a call back to tell me that the technician would be able to come earlier and it wouldn't cost as much. THAT never happens! When he arrived, Mr. Mackay was extremely pleasant, helpful and professional. Job was done in a short time and all is working well now.

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A Response from: Mary

Thank you very much for choosing us, and for sending such a detailed review. We appreciate you as our customer! Great job done by Dave!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time I've used Precision in 7 years. I would recommend their service to anyone. Their prices are reasonable and customer service is top natch.

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A Response from: Mary

Thank you very much for being a loyal customer, we REALLY appreciate that! Excellent job done by Dave!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is my second time working with Precision and I have been consistently pleased. Felix came (early!) and was professional and helpful. He even installed a new light bulb for me, which was not even part of my problem. I would highly recommend Precision to family and friends! Thanks!!!

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A Response from: Ron

Thank you very much for being our loyal customer, we really appreciate that you continue to choose us! Great job Felix!

Felix Coriano Service Provided:
Garage Door Opener Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I always wait some time before writing a review to make sure everything is working well. I'm happy to say I just love my new garage door & automatic opener. It runs so smooth & is so quiet. The install was great too. Very professional and very patient in answering all my questions while still keeping busy doing the work. There was even a glitch on the order but everything was made perfect during the install. I highly recommend.

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate you as our customer! Great job done by Dave!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found working with Precision Doors an extremely easy and enjoyable time. They were prompt, efficient and courteous. They were on time for all appointments and delivered quality service. My thanks to all there and Happy Holidays.

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A Response from: Ron

Thank you very much for your review, we really appreciate you as our customer! Great job done by Felix!

Felix Coriano Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Original problem was a broken lower bracket on one side. At the technician's recommendation, I elected to have the brackets and rollers replaced. The work done was very professional and the door is working very well now, much better than before.

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A Response from: Ron

We really appreciate you as our customer, thank you for choosing our service! Great job done by Dave!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a emergency call that Sunday and your tech Dave was outstanding. We live very close in the area so he was able to do the job earlier which was like half time for us on football Sunday. He was done within an 1hr max. Took his time to look over the entire garage. And even clean up the rollers for me to last longer down the road. Only thing i would suggest to you, on your coupons which i wanted to use i was told i could not use it. Be aware that there are no RESTRICTIONS listed on your site or coupon print out about not able to use on weekends or service calls...etc. But all in all, the service was flawless and Dave was just a superb tech. I will def keep you in mind for future use. Thank You

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A Response from: Ron

Thank you very much for choosing our service & for sending your detailed review. We will review & update our coupons, very sorry for any inconvenience! Great job done by Dave!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service at Precision is 2nd to none. We have had some issues with our equipment not working in very cold weather. Both times we have called the technician he has remedied the issue and has not charged us. The garage door is very quiet and you cannot hear it inside the house. Very helpful if you have little kids who take naps and dogs that bark!

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A Response from: Ron

Thank you very much for continuing to choose our service, we really appreciate you as our customer! Great job Felix!

Felix Coriano Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I picked Precision off the Internet when my 35 year old opener bit the dust and Ron came out. In short order my old junker was gone and I had a nice new unit. Ron did a nice job and was a good guy to talk with. I will for sure be using his company for future work. Warren

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A Response from: Ron

Thank you very much for choosing our service, and for taking the time to send your comments!

Ron Kull Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

EXCELLENT WORK, on-time, fixed additional problem in same appt. I would definitely use again. Five strs!

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A Response from: Ron

Thank you very much for your review, and for choosing our service! Great job by Felix!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The complete replacement of my garage door went with out any problems the technician was helpful telling me what he was going to do and when it would be completed. All his information was exact. I would refer Precision Garage Door Company to all my friends.

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A Response from: Ron

Thank you very much for sending us your review! We appreciate you as our customer! Great job on the new door by Dave!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Polite, prompt, courteous. Worked with me, calling from Florida, to fix my moms door in New York. It was just a clicker, however it was right after a snow storm, so very happy they were able to come out same day!

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A Response from: Ron

Thank you very much for choosing our service, from out of state! We really appreciate your review & comments. Great job done by Felix! :)

Felix Coriano Service Provided:
Garage Door Opener Repair

Product:
Opener

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an emergency garage door repair needed and called Precision. We got service in an hour and the serviceman was fantastic. I would highly recommend them for any issue with a garage door or opener. Very professional people!

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A Response from: Ron

Thank you very much! We appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair

Product:
Springs

Other Staff: Ron Kull
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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624