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about Precision Garage Door in:
Rochester, NY
Precision Garage Door of Rochesterhas received 1032 reviews, averaging 4.96 Stars:
Rochester, NY
We really appreciate you as our customer, thank you for choosing our service! Great job done by Dave!
Rochester, NY
I had a emergency call that Sunday and your tech Dave was outstanding. We live very close in the area so he was able to do the job earlier which was like half time for us on football Sunday. He was done within an 1hr max. Took his time to look over the entire garage. And even clean up the rollers for me to last longer down the road. Only thing i would suggest to you, on your coupons which i wanted to use i was told i could not use it. Be aware that there are no RESTRICTIONS listed on your site or coupon print out about not able to use on weekends or service calls...etc. But all in all, the service was flawless and Dave was just a superb tech. I will def keep you in mind for future use. Thank You
- Michael Marcanio
Thank you very much for choosing our service & for sending your detailed review. We will review & update our coupons, very sorry for any inconvenience! Great job done by Dave!
Product:
Rochester, NY
The service at Precision is 2nd to none. We have had some issues with our equipment not working in very cold weather. Both times we have called the technician he has remedied the issue and has not charged us. The garage door is very quiet and you cannot hear it inside the house. Very helpful if you have little kids who take naps and dogs that bark!
- Mike & autumn Sweeney
Thank you very much for continuing to choose our service, we really appreciate you as our customer! Great job Felix!
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
I picked Precision off the Internet when my 35 year old opener bit the dust and Ron came out. In short order my old junker was gone and I had a nice new unit. Ron did a nice job and was a good guy to talk with. I will for sure be using his company for future work. Warren
- Warren Horton
Thank you very much for choosing our service, and for taking the time to send your comments!
Rochester, NY
EXCELLENT WORK, on-time, fixed additional problem in same appt. I would definitely use again. Five strs!
- Susanna Morgan
Thank you very much for your review, and for choosing our service! Great job by Felix!
Rochester, NY
The complete replacement of my garage door went with out any problems the technician was helpful telling me what he was going to do and when it would be completed. All his information was exact. I would refer Precision Garage Door Company to all my friends.
- Chris Uhl
Thank you very much for sending us your review! We appreciate you as our customer! Great job on the new door by Dave!
Product:
Rochester, NY
Polite, prompt, courteous. Worked with me, calling from Florida, to fix my moms door in New York. It was just a clicker, however it was right after a snow storm, so very happy they were able to come out same day!
- olga koch
Thank you very much for choosing our service, from out of state! We really appreciate your review & comments. Great job done by Felix! :)
Rochester, NY
I had an emergency garage door repair needed and called Precision. We got service in an hour and the serviceman was fantastic. I would highly recommend them for any issue with a garage door or opener. Very professional people!
- Joesph Giordano
Thank you very much! We appreciate you as our customer!
Rochester, NY
Excellent customer service by the installer. I called because of a recommendation and will recommend your company enthusiastically also.
- Delos Wheeler
Thank you for choosing our service, and for sending us your comments! Great job done by Dave!
Product:
Rochester, NY
All my problems were solved, very pleasant experience.
- Edith Lank
Thank you for sending us your review! Great job by Mark!
Rochester, NY
Felix performed the tune-up service on our garage door - which had started to sporadically fail to open. He performed the service quickly and professionally and explained the likely causes of the issues and even pointed out some concerns with our second door (which was not being serviced, and now will probably work longer without service thanks to his advice). Highly recommend!
- Jeff C
Thank you for sending us your comments! We appreciate you as our customer! Great job done by Felix!
Rochester, NY
The center mount of the lift spring had come loose due to a poor decision made during the original installation. (not done by Precision) I was most impressed with materials and craftsmanship when the repairs where completed. The technician was out standing and a pleasure to work with.
- John Harrigan
Thank you very much for choosing our service & sending us your review!
Rochester, NY
Overall service was fine. One issue: we were told the technician would arrive between 10A.M.-noon (I have the email), but he arrived at 9:00 A.M. which was a bit inconvenient.
- Darren Baun
Thank you very much for choosing our service, and sending us your review!
Product:
Rochester, NY
When our garage door broke we spoke with a number of area companies but quickly decided to go with Precision after meeting with Ron. Scheduling was quick and easy, Ron was very punctual for both the estimate and the install and was very respectful during both. The price was the better than the competition and he did not try to "sell" us on a particular product, just gave us the choices and facts. In our case our door was stuck in the open position and Precision was the only company that offered to close the door for us if we choose to go with them, and Ron returned the night we called to do just that. I have already recommended their service to a family member and will continue to do so in the future.
- Lindsay Snyder
Thank you very much for choosing our service, and sending us your detailed review!
Rochester, NY
I had Precision replace a heavy wooden manual garage door with a new garage door and a Liftmaster automatic door opener. Mark - the Service Technician - did a terrific job. I shopped around and found that Precision had a good quality product, gave me the best deal and provided a quality installation. Very pleased!
- Sheryl Karch
Thank you very much for choosing our service! Great job by Mark!
Product:
Rochester, NY
I called and set up an appointment to have Ron come out and access the condition of my door. I have never received better service with any company ever. He put up with my ignorance and answered every one of my questions to my understanding. He also fixed my door not knowing this was going to be a service call. he was extremely competitive as well. Pricing is not an issue when you receive the type of service they give. I cannot recommend them enough. Thank You Ron
- Mike Kulig
Thank you very much for sending us your review! We appreciate you as our customer!
Rochester, NY
I purchased a new garage door and it was installed by Mark. He did a great job!! Mark explained everything I needed to know about the new door. His workmanship & knowledge of the products offered was amazing. I would recommend Precision to my friends and family. Thanks for a great product & service.
- David Roth
Thank you for your comments! Great job by Mark!
Rochester, NY
our guy was mark.He knows his business and does his job in a very professional manner. I will continue to be a customer.
- Rom Wiater
Thank you for your review! Great job by Mark!
Rochester, NY
Ron was right on time and had my new door installed in less than 21/2 hours.The price was very good as was the service and everyone I dealt with had a great attitude Thanks and I highly recommend them.
- Ross Fortunato
Thank you very much for sending us your review! We appreciate you as our customer!
Rochester, NY
Great job. Very pleasant, timely and efficient. You guys are the best!
- Joe Larue
Thank you very much for your review! We appreciate you as our customer!
Rochester, NY
Very pleased with my service from Precision. Response time was qick, service call and installation even quicker! Ronny is great--a pleasure to do business with!
- Lynne Nichols
Thank you so much for sending us your review, we really appreciate it!
Rochester, NY
I took advantage of a Groupon Garage Door Tune-up. The tech had the rollers replaced and the system tuned in a very short time. He took the trouble to explain to me what he was doing and why while performing the job. Very proffessional. Very friendly. Very fast. When my very old opener *does* decide to quit, I'll be calling Precision back to do the job. Very Satisfied! Thank You!
- Lon McClure
Thank you very much for choosing our service, and sending us your review! We appreciate it! Great job Mark!
Product:
Rochester, NY
I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.
- Barbara Eckert
Thank you very much for choosing our service! We appreciate you as our customer!
Rochester, NY
I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.
- Barbara Eckert
Thank you very much for choosing our service!
Rochester, NY
My garage door opener had "lost a screw" and was almost off the ceiling...which would have potentially damaged the garage door and opener. I called several businesses...but yours was the only with 24/7 service available. Mark came out the same day and put longer screws in the ceiling so I'm sure it won't happen again by the size of the screws. He also sprayed the springs and hinges with spray lube. I explained to Mark that normally my husband does these repairs - but he recently passed away and hence,I can be easily overwhelmed by normal "guy stuff". Thanks for your quick and efficient service. Mark was very professional and kind.
- Patty McPhilmy
Thank you very much, we are happy that Mark could help you out! We appreciate you as our customer!
Rochester, NY
The cable had broken on my garage door so it was slightly ajar, crooked and wouldn't open or close. I was able to get service the same day I called. I have an old style door which presented some challenges for the technician, but Mark was friendly, courteous and professional despite having to work in a garage that had to be over 100 degrees that day. I will definitely recommend Precision to my friends and family requiring garage door repair.
- Nancy White
Thank you very much for sending us your detailed review! We really appreciate it! Great job Mark!
Rochester, NY
The technician arrive on time, actually he called ahead and was early! He fully explained the work which needed to be done- replacement of broken spring and end bearings . He was finished in the time he estimated and was very pleasant.
- Jeff Mapes
Thank you very much for sending us your review! Great job Mark!
Rochester, NY
The technician was efficient and knowledgeable ..Your company should be very proud this employee.
- Colleen Johanna
Thank you very much for sending us your review, great job by Mark!
Rochester, NY
Casey was very courteous & gave us a very detailed explanation of installation & operation on new garage door. We would definitely recommend him to our friends if they need a new garage door or any repairs.
- S Esteban
Thank you very much for sending us your review card! Great job Casey!
Product:
Rochester, NY
My experience with Precision was a positive one. Ronnie was personable and performed the service to my garage door quickly and to my satisfaction. The only negative was he was 30 minutes late. I would hire Precision again for any garage door work I need in the future.
- Mark Samolis
Thank you for sending us your review!
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Original problem was a broken lower bracket on one side. At the technician's recommendation, I elected to have the brackets and rollers replaced. The work done was very professional and the door is working very well now, much better than before.
- Paul Langlois