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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Precision Garage Door of Rochester
has received 1054 reviews, averaging 4.97 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service by the installer. I called because of a recommendation and will recommend your company enthusiastically also.

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A Response from: Ron

Thank you for choosing our service, and for sending us your comments! Great job done by Dave!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

All my problems were solved, very pleasant experience.

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A Response from: Ron

Thank you for sending us your review! Great job by Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Felix performed the tune-up service on our garage door - which had started to sporadically fail to open. He performed the service quickly and professionally and explained the likely causes of the issues and even pointed out some concerns with our second door (which was not being serviced, and now will probably work longer without service thanks to his advice). Highly recommend!

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A Response from: Ron

Thank you for sending us your comments! We appreciate you as our customer! Great job done by Felix!

Felix Coriano Service Provided:
Garage Door Repair

Product:
Rollers

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The center mount of the lift spring had come loose due to a poor decision made during the original installation. (not done by Precision) I was most impressed with materials and craftsmanship when the repairs where completed. The technician was out standing and a pleasure to work with.

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A Response from: Ron

Thank you very much for choosing our service & sending us your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overall service was fine. One issue: we were told the technician would arrive between 10A.M.-noon (I have the email), but he arrived at 9:00 A.M. which was a bit inconvenient.

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A Response from: Ron

Thank you very much for choosing our service, and sending us your review!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When our garage door broke we spoke with a number of area companies but quickly decided to go with Precision after meeting with Ron. Scheduling was quick and easy, Ron was very punctual for both the estimate and the install and was very respectful during both. The price was the better than the competition and he did not try to "sell" us on a particular product, just gave us the choices and facts. In our case our door was stuck in the open position and Precision was the only company that offered to close the door for us if we choose to go with them, and Ron returned the night we called to do just that. I have already recommended their service to a family member and will continue to do so in the future.

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A Response from: Ron

Thank you very much for choosing our service, and sending us your detailed review!

Ron Kull Service Provided:
Install Garage Doors

Product:
Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had Precision replace a heavy wooden manual garage door with a new garage door and a Liftmaster automatic door opener. Mark - the Service Technician - did a terrific job. I shopped around and found that Precision had a good quality product, gave me the best deal and provided a quality installation. Very pleased!

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A Response from: Ron

Thank you very much for choosing our service! Great job by Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called and set up an appointment to have Ron come out and access the condition of my door. I have never received better service with any company ever. He put up with my ignorance and answered every one of my questions to my understanding. He also fixed my door not knowing this was going to be a service call. he was extremely competitive as well. Pricing is not an issue when you receive the type of service they give. I cannot recommend them enough. Thank You Ron

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A Response from: Ron

Thank you very much for sending us your review! We appreciate you as our customer!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I purchased a new garage door and it was installed by Mark. He did a great job!! Mark explained everything I needed to know about the new door. His workmanship & knowledge of the products offered was amazing. I would recommend Precision to my friends and family. Thanks for a great product & service.

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A Response from: Ron

Thank you for your comments! Great job by Mark!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

our guy was mark.He knows his business and does his job in a very professional manner. I will continue to be a customer.

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A Response from: Ron

Thank you for your review! Great job by Mark!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron was right on time and had my new door installed in less than 21/2 hours.The price was very good as was the service and everyone I dealt with had a great attitude Thanks and I highly recommend them.

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A Response from: Ron

Thank you very much for sending us your review! We appreciate you as our customer!

Ron Kull Service Provided:
Install Garage Doors

Product:
Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job. Very pleasant, timely and efficient. You guys are the best!

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A Response from: Ron

Thank you very much for your review! We appreciate you as our customer!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with my service from Precision. Response time was qick, service call and installation even quicker! Ronny is great--a pleasure to do business with!

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A Response from: Ron

Thank you so much for sending us your review, we really appreciate it!

Ron Kull Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I took advantage of a Groupon Garage Door Tune-up. The tech had the rollers replaced and the system tuned in a very short time. He took the trouble to explain to me what he was doing and why while performing the job. Very proffessional. Very friendly. Very fast. When my very old opener *does* decide to quit, I'll be calling Precision back to do the job. Very Satisfied! Thank You!

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A Response from: Ron

Thank you very much for choosing our service, and sending us your review! We appreciate it! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.

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A Response from: Ron

Thank you very much for choosing our service! We appreciate you as our customer!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.

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A Response from: Ron

Thank you very much for choosing our service!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door opener had "lost a screw" and was almost off the ceiling...which would have potentially damaged the garage door and opener. I called several businesses...but yours was the only with 24/7 service available. Mark came out the same day and put longer screws in the ceiling so I'm sure it won't happen again by the size of the screws. He also sprayed the springs and hinges with spray lube. I explained to Mark that normally my husband does these repairs - but he recently passed away and hence,I can be easily overwhelmed by normal "guy stuff". Thanks for your quick and efficient service. Mark was very professional and kind.

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A Response from: Ron

Thank you very much, we are happy that Mark could help you out! We appreciate you as our customer!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The cable had broken on my garage door so it was slightly ajar, crooked and wouldn't open or close. I was able to get service the same day I called. I have an old style door which presented some challenges for the technician, but Mark was friendly, courteous and professional despite having to work in a garage that had to be over 100 degrees that day. I will definitely recommend Precision to my friends and family requiring garage door repair.

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate it! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrive on time, actually he called ahead and was early! He fully explained the work which needed to be done- replacement of broken spring and end bearings . He was finished in the time he estimated and was very pleasant.

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was efficient and knowledgeable ..Your company should be very proud this employee.

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A Response from: Ron

Thank you very much for sending us your review, great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Casey was very courteous & gave us a very detailed explanation of installation & operation on new garage door. We would definitely recommend him to our friends if they need a new garage door or any repairs.

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A Response from: Ron

Thank you very much for sending us your review card! Great job Casey!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with Precision was a positive one. Ronnie was personable and performed the service to my garage door quickly and to my satisfaction. The only negative was he was 30 minutes late. I would hire Precision again for any garage door work I need in the future.

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A Response from: Ron

Thank you for sending us your review!

Ron Kull Service Provided:
Garage Door Repair

Product:
Rollers

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Casey went above & beyond to fix the garage door. Door was in bad shape, but he continued on to get in working order. I was very pleased with his personality & his work.

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A Response from: Ron

Thank you for sending us your review card! Great job Casey!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician was on time, knowledgeable and professional. He was efficient and fair on the price assessment and very helpful. We were unable to raise the garage door due to the broken spring. The technician saved us a window by getting the garage door to open. He was great.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful experience with this company especially when compared to another company in town that starts with an F. The man who installed our opener was super! He made sure we got the opener that met our needs so we would use the built in garage door openers that are in our cars instead of having to use the ones that came with the unit. He did not have the proper opener in his truck so he had to make a special trip to get the right one. The installation was fast and perfect. He made sure all was working well and that we knew everything about our new opener as it had more features then our old one. And he installed a box outside of the house so we could get inside the garage if we locked ourselves out which has happened before. I highly and I mean highly recommend this company. Oh one more huge thing the installer actually was friendly and valued our business and gave use great customer service. Other stores can learn from Precision overhead door service company!

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A Response from: Ron

Thank you very much for your comments & review! We really appreciate you as our customer!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Casey was fantastic! Very knowledgeable and efficient. He explained what needed to be done to repair my garage and the cost of the repair. I would highly recommend your company and Casey specifically. Thank you

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A Response from: Ron

Thank you very much! We really appreciate you as our customer! Great job Casey!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super fast and courteous and on a Sunday....did a great job...will use you again, Thanks!!

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A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our Garage door wouldn't go up -- the motor hummed, but the chain didn't move. I called Precision, and got a very knowledgable and friendly technician who quickly diagnosed and fixed the problem (a nylon gear, designed to "fail first" as it was easy to replace, had worn out). As a bonus, he checked, oiled, adjusted, and cleaned the rest of the opening mechanism.

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A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The two installations went extremely well. Technician instructure were very clear and informative. Thanks for the Good Job!

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A Response from: Ron

Thank you for being our customer! Great job Felix!

Felix Coriano Service Provided:
Garage Door Opener Install

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When I called to schedule an appointment and was told they could come the same day, I was blown away. When I was told that they could come late that night, after I got home from work, I was totally flabbergasted! The work was excellent and the cost was reasonable. Thanks so much!

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A Response from: Ron

Thank you very much for sending us your comments! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair

Product:
Cables

Other Staff: Ron Kull
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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624