Garage Door Repair in Rochester, NY - Page 29

Joanna King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the quality of the repair and the friendliness of the technician (Felix).

Cynthia Denas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used another company to install my garage door & opener in 2003. I saw your ad in the yellow pages and liked that it was accredited by the BBB. Felix was my repairman. He did an absolute fabulous job of fixing my garage door. He explained in detail what he was doing and showed me as he went along. I love my garage door now! It opens and closes so smoothly. He also suggested I later have the rollers replaced. I plan on doing that. I am so happy that I called Precision and have already told my friends about your excellent customer service. Thank you so much for being a very reputable and honest company. I am a very satisfied customer!! THANK YOU!

Susan Hart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Satisfied with each step in the process.

Kirt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is a first-class company. The technician, Dave, was extremely helpful, courteous, and efficient, and we are pleased with the installation of the new garage door openers. I would recommend Precision without hesitation to others. Thank you!

Bruce Beardsley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on our 1939-model flip-up garage door sprung its moorings with a bang; I called you guys based on these reviews and Mark Sherman came out on a bitter-cold morning, pronounced the spring itself (long out of production) OK and drilled it back in better than it had ever been, spray-lubricated everything and threw in a new door handle -- quick, all business, and reasonable. Bought us some time and when this finally does quit we'll definitely be back. Thanks!

Stacy H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door broke on a very cold snowy winter day unexpectedly (5 degrees). They came out the same day, fixed it in less than 20 minutes and at an affordable price. Great and excellent service!

Joel Shore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix did a great job on a very cold day, replacing the extension springs and getting the garage door back in working order.

Joseph Loverdi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciated the email, confirming the technician with a picture of him in advance of the service call. the service was prompt, timely and the install provided the services tasks which were in the scope of the project. the estimated cost of the service was the final bill. All though I did not meet the technician personally, he called me on the phone with any questions he had, and I did not need to be away from work to over see the project. overall I rate this a five star experience

Dale Sauro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company responded quickly to service my needs. The service technician was prompt, clear about my options and very efficient. He replaced the broken spring, broken cable and replaced the rollers. I was very pleased with your service. Thank you!

Alisha Sosa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Customer service is excellent! I'd recommend Precision to anyone who needs quick and reliable service.

Lynn Willard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five stars for sure! Same day service… a very cold, busy day at that. I was first told that it would have to be "after 5" and more expensive because of the emergency timing… but got a call back to tell me that the technician would be able to come earlier and it wouldn't cost as much. THAT never happens! When he arrived, Mr. Mackay was extremely pleasant, helpful and professional. Job was done in a short time and all is working well now.

Chad Costanza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time I've used Precision in 7 years. I would recommend their service to anyone. Their prices are reasonable and customer service is top natch.

Erin Frawley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my second time working with Precision and I have been consistently pleased. Felix came (early!) and was professional and helpful. He even installed a new light bulb for me, which was not even part of my problem. I would highly recommend Precision to family and friends! Thanks!!!

Vicki Schultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I always wait some time before writing a review to make sure everything is working well. I'm happy to say I just love my new garage door & automatic opener. It runs so smooth & is so quiet. The install was great too. Very professional and very patient in answering all my questions while still keeping busy doing the work. There was even a glitch on the order but everything was made perfect during the install. I highly recommend.

Judy Carpenter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found working with Precision Doors an extremely easy and enjoyable time. They were prompt, efficient and courteous. They were on time for all appointments and delivered quality service. My thanks to all there and Happy Holidays.

Paul Langlois

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Original problem was a broken lower bracket on one side. At the technician's recommendation, I elected to have the brackets and rollers replaced. The work done was very professional and the door is working very well now, much better than before.

Michael Marcanio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a emergency call that Sunday and your tech Dave was outstanding. We live very close in the area so he was able to do the job earlier which was like half time for us on football Sunday. He was done within an 1hr max. Took his time to look over the entire garage. And even clean up the rollers for me to last longer down the road. Only thing i would suggest to you, on your coupons which i wanted to use i was told i could not use it. Be aware that there are no RESTRICTIONS listed on your site or coupon print out about not able to use on weekends or service calls...etc. But all in all, the service was flawless and Dave was just a superb tech. I will def keep you in mind for future use. Thank You

Mike & autumn Sweeney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service at Precision is 2nd to none. We have had some issues with our equipment not working in very cold weather. Both times we have called the technician he has remedied the issue and has not charged us. The garage door is very quiet and you cannot hear it inside the house. Very helpful if you have little kids who take naps and dogs that bark!

Warren Horton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I picked Precision off the Internet when my 35 year old opener bit the dust and Ron came out. In short order my old junker was gone and I had a nice new unit. Ron did a nice job and was a good guy to talk with. I will for sure be using his company for future work. Warren

Susanna Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

EXCELLENT WORK, on-time, fixed additional problem in same appt. I would definitely use again. Five strs!

Chris Uhl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The complete replacement of my garage door went with out any problems the technician was helpful telling me what he was going to do and when it would be completed. All his information was exact. I would refer Precision Garage Door Company to all my friends.

olga koch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Polite, prompt, courteous. Worked with me, calling from Florida, to fix my moms door in New York. It was just a clicker, however it was right after a snow storm, so very happy they were able to come out same day!

Joesph Giordano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an emergency garage door repair needed and called Precision. We got service in an hour and the serviceman was fantastic. I would highly recommend them for any issue with a garage door or opener. Very professional people!

Delos Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service by the installer. I called because of a recommendation and will recommend your company enthusiastically also.

Edith Lank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All my problems were solved, very pleasant experience.

Jeff C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix performed the tune-up service on our garage door - which had started to sporadically fail to open. He performed the service quickly and professionally and explained the likely causes of the issues and even pointed out some concerns with our second door (which was not being serviced, and now will probably work longer without service thanks to his advice). Highly recommend!

John Harrigan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The center mount of the lift spring had come loose due to a poor decision made during the original installation. (not done by Precision) I was most impressed with materials and craftsmanship when the repairs where completed. The technician was out standing and a pleasure to work with.

Darren Baun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Overall service was fine. One issue: we were told the technician would arrive between 10A.M.-noon (I have the email), but he arrived at 9:00 A.M. which was a bit inconvenient.

Lindsay Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When our garage door broke we spoke with a number of area companies but quickly decided to go with Precision after meeting with Ron. Scheduling was quick and easy, Ron was very punctual for both the estimate and the install and was very respectful during both. The price was the better than the competition and he did not try to "sell" us on a particular product, just gave us the choices and facts. In our case our door was stuck in the open position and Precision was the only company that offered to close the door for us if we choose to go with them, and Ron returned the night we called to do just that. I have already recommended their service to a family member and will continue to do so in the future.

Sheryl Karch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Precision replace a heavy wooden manual garage door with a new garage door and a Liftmaster automatic door opener. Mark - the Service Technician - did a terrific job. I shopped around and found that Precision had a good quality product, gave me the best deal and provided a quality installation. Very pleased!