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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Precision Garage Door of Rochester
has received 1037 reviews, averaging 4.97 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Late on a Friday evening,the cable on my garage door broke after arriving home. The door was crooked, and would not move up or down. Thus my car was "stuck" in the garage. I called Precision early on Saturday, and a repair tchnician arrived within an hour. Felix was friendly, and very knowledgeable. He was able to fix the door in no time, and even identified some other potential issues with the door. He went the extra mile, and I am most appreciative. I would highly recommend Precision and Felix!

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A Response from: Ron

Awesome review! Thank you very much for sending us your comments, we really appreciate you as our customer. Great job done by Felix!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very satisafied with the services Felix provided in explaining my choices, the service performed in replacing my garage door opener, his professionalism and friendly attitude in answering all my questions and the promptness in arriving when he said he would.

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A Response from: Ron

Thank you very much for your review! Great job done by Felix!

Felix Coriano Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I could not recommend Precision and specifically, Josh Arena, enough! Mr. Arena is friendly, extremely knowledgable and thorough. He made sure to explain in detail what needed to be done, why, and the timeframe needed to accomplish it. His work was superb and he was patient with my elderly grandparents during the entire process..matter of fact, he even went above and beyond his duties by coming out to address a minor subsequent issue that originated on our end (not due to his service) Great job!

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A Response from: Ron

Thank you very much for your detailed review and comments! We really appreciate you as our customer! Great job done by Josh!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed a new door opener, and thought I might even need a new door, the old one being so noisy, shaky and generally unreliable. Mark's recommendations to replace just the parts, along with the new opener, mean that I now have a smooth, quiet, and reliable door, which functions just like a brand new one. Mark was knowledgeable, punctual, efficient, friendly and delightful to work with. I will definitely recommend Precision.

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A Response from: Ron

Thank you very much for choosing our service and for sending us your review! Great job Mark!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We found them in the yellow pages once before and were extremely happy. We wanted to use the same company this time but couldn't remember who it was. We thought it was Precision and were happy to know it was the same company. Your service,quality & knowledgeable technician(Mark Sherman) is an asset. He was also very friendly,gave advice & answered questions. I also like the way you have the technician call to say they're on their way. The receptionist scheduling was very friendly & I like the way you can schedule within a window of time. We will use you again!

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A Response from: Ron

Thank you very much for your detailed review! We really appreciate you as our loyal customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I've had Precision do a number of things for our garage door: routine maintenance (twice) and a new opener. This time it was to replace the main spring which had broken on a Saturday afternoon. Mark Sherman was able to come out that evening. He quickly assessed the needs, gave me options (without pressure) and accomplished the work professionally (but with a warm, personal manner). I thought the cost reasonable and the quality of workmanship high. I enthusiastically recommend both Precision and Technician Mark Sherman!!

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A Response from: Ron

Wow, thank you so much for your review! We really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First class technican, service, attitude, punctual, and respectful. Josh is an asset to your company. Jimmy G.

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A Response from: Ron

Awesome review for Josh, thank you very much for sending us your comments! We really appreciate you as our customer!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with Precision Garage Door Repair. My technician was very polite,prompt, and knowledgable. I would recommend to my friends and family and I will certainly call Precision again if need be.

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Felix Coriano Service Provided:
Garage Door Opener Install

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very impressed by Josh!

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A Response from: Ron

Thank you very much for sending us your comments! Great job Josh!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron was on time and took good care of my problem.

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A Response from: Ron

Thank you very much for your comments and for being our valued customer!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Roly Door, whom I've delt with for 20yrs, could not make an evening call and recommended Precision. At that hour (7pm) they were accommodating, courteous, and prompt. Mark was most professional, efficient, & quick. Explained his work & aimed to please. A new customer!!

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A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would recommend Precision for their great service. The service technician arrived on time, answered all my questions and completely cleaned up after. Very pleased with new garage door opener!

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A Response from: Ron

Thank you very much for your review! We really appreciate you as our customer! Great job Josh!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was given the name of your company by a friend. Yes you met and exceeded my expectations. Garage door repair. Mark worked on my door. He arrived on time ,did a great job explaining what the problem was and fixing it. If I have any further problems with it I will not hesitate to call your company. If anyone I know needs a garage door repairman I will be happy to give them your company's name. Thank you for your great service.

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate your comments! Great job done by Mark!!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Twice in the [past 12 months, we've called Precision looking for help with our garage door. In both instances, the technicians were on the job within an hour of our call. Te technicians were extremely polite and knowledgeable and provided us with outstanding service! We would never dream of calling anyone else to service our garage door!

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A Response from: Ron

Thank you very much for being our customer, and for sending us your review! We really appreciate it!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and I really appreciated his recommendation of replacing old brackets. He took the time to show me the very old and rusty bracket and, I feel, saved me from a future service call.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate your comments, and are very happy we could help you! Great job done Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I first contacted Precision garage people several years ago when I found them on the Iternet in our former home. They did a wonderful job overhauling my garage door mechanics. The technichian was very good and did a great job at a reasonable price. I was so pleased and satisfied I called them again when I moved into our new home. I never felt so comfortable having them back. Another great job with no hassle or worry about being overcharged. I have no problem recommending them to anyone.I wish there was more professionals like these guys!!!

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A Response from: Ron

Thank you very much Mr Downham! We really appreciate you as our customer, and are honored to have helped you at both your homes! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic Service compared to other repair companies that would state they didn't have the parts on their truck so they could not perform the work in an emergency on off hours. The job Mark did was professional and perfectly done within hours of the weekend call. Everything works better than the original installers of the door. Mark replaced all worn components and rebalanced the entire system. Better than new!

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A Response from: Ron

Awesome job Mark! Thank you very much Mr. Cope, for your detailed review & comments. We really appreciate you as our customer, thank you!!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Mark, was great. He was extremely professional and courteous when he came to install our brand new garage door. I would definitely recommend Precision to anyone needing a new product or service to an existing product. Thank you!

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A Response from: Ron

Ms. Reid, Thank you very much for sending us your review! We are really happy to hear that you're pleased with your new door & the installation process. Great job done by Mark!!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark Sherman is a great tech! Great results! Reasonable rates! Used you several years ago and will use you again in the future for any repairs/service I need!

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is my second positive experience with Precision- prompt, professional, personable!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Felix was very pleasant, considerate & knowledgeable. I enjoyed the opportunity to work with him & your company. I am looking forward to having a working garage door for a change, today & for the future.

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A Response from: Ron

Thank you very much for your detailed review. Great job Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service!

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A Response from: Ron

Thank you very much for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark provided excellent and speedy service to my call on a Saturday evening. I found you in the phone book and glad I called. I will highly recommend Precision to my friends. Thanks for such excellent service!

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A Response from: Ron

Thank you very much, we really appreciate your comments! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had replaced the battery in my keypad because it didn't work. It still wouldn't work, so I thought I had a bad key pad. After a quick check, Mark suggested trying a second new battery, an LO! it worked.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was performed on our garage door opener on Saturday, August 18, 2012. Felix did a great job from start to finish. He arrived promptly, and he was polite, friendly, efficient, and helpful. I couldn't believe how fast he fixed the problems (determining why the door opener would not receive a signal and setting up my Prius remote door opener so it would send a signal to the home opener). He also did maintenance on the door, and it is running much more smoothly and quietly now. He got everything done in probably less than a half hour, and the service was done at a very reasonable price. We've used your company before and were very pleased, and we'll use your company the next time we have a problem

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate your loyalty as our continued customer! Great job Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had quotes from 3 local companies. Precision was the lowest. Normally - I would go with the middle price but the way Ron explained and presented himself and the product sold me. The install went well and the tech. did a great job.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was great!! He had to push my time back a bit due to a long-running job, but he called me ahead of time to let me know, which I really appreciated. He got to my house EXACTLY when he said he would, which was also a bonus. He finished the job in less than 45 minutes. I would use Precision again without hesitating.

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A Response from: Ron

Thank you very much for your detailed review! Thank you for choosing our service! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very helpful in explaining the situation and trying all possible options before having to replace the garage door opener. He was very willing to work within my schedule, which I am great full for. I have nothing negative to say.

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A Response from: Ron

Thank you very much for choosing our service & sending us your detailed review! We really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark came very promptly and even waited for me as work made me late to meet him. He looked at the problem with a rusted track and quickly fixed it and got it fully working again. Visit plus small parts charge was quite reasonable.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had used your service in the past so was confident your tech could help. He arrived promptly and had my door repaired quickly. He also cleaned up everything and offered suggestions on how to best maintain the door.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624