Garage Door Repair Reviews in Rochester, NY (Page 31)

All questions were answered satisfactorily. Work was quickly and efficiently completed. I am happy with the result. This is the second time that I have used your company.

- Robert Avery

Thank you for being a loyal customer, we really appreciate that you continue to choose our service! Great job Felix!

My car was stuck in the garage with a broken spring on the 17ft wood garage door. Call Precision (at random from their Phone book ad) around 10:30 AM and told them I had to be to work at 3:00 in the afternoon. The service tech. arrived in plenty of time to replace both springs and get me on my way in time. The door is over 40years old and will be calling Precision to put a new door in, in the Fall.

- Gary Panepinto

Thank you very much for sending us your review! We really appreciate you as our customer!

My door broke on a Sunday (of course) the service representative was very courteous & honest with me regarding the status of my garage door. Also made sure I was able to get my car out of the garage so I had no issues. A pleasure to work with

- Christy Lipowski

Thank you very much for sending us your review, and great job by Mark!

Ron, installed two doors and one opener.He called 15 mins. before arriving so we could be prepared for him, He showed us how everything worked, was clean and neat. We are very happy with the service

- Doug Corbin

Thank you very much for sending your review, we really appreciate you as our customer!

Good job by Mark.

- A Sekol

Thank you very much for sending us your review!

The best service I ever had. The tech was great. When I need a new door I definitely will call your company

- Charles Salsedo

Thank you very much, we really appreciate you as our customer! Great job done by Mark!

I couldn't be more pleased with the knowledge and personal service Ron displayed. He is a welcome service provider and a breath of fresh air.

- Gil Goodman

Thank you very much for sending us your review, we really appreciate it!

Felix was very friendly on the phone and on the job. The spring on my garage door had broken....Felix came at 7:00 on Sat. night and I was very greatful .....I was able to get my car out of the garage and get to church Sun. am. I thought he was courteous and did a good job. He recommended that I get 2 new springs which made sense to me...if one broke the other will probably go as well. Carol Gardner

- Carol Gardner

Ms. Gardner, thank you very much for sending us your comments! We really appreciate you as our customer! Great job Felix!

Late on a Friday evening,the cable on my garage door broke after arriving home. The door was crooked, and would not move up or down. Thus my car was "stuck" in the garage. I called Precision early on Saturday, and a repair tchnician arrived within an hour. Felix was friendly, and very knowledgeable. He was able to fix the door in no time, and even identified some other potential issues with the door. He went the extra mile, and I am most appreciative. I would highly recommend Precision and Felix!

- Lisa Rizzari

Awesome review! Thank you very much for sending us your comments, we really appreciate you as our customer. Great job done by Felix!

I was very satisafied with the services Felix provided in explaining my choices, the service performed in replacing my garage door opener, his professionalism and friendly attitude in answering all my questions and the promptness in arriving when he said he would.

- Blanche Weltman

Thank you very much for your review! Great job done by Felix!

I could not recommend Precision and specifically, Josh Arena, enough! Mr. Arena is friendly, extremely knowledgable and thorough. He made sure to explain in detail what needed to be done, why, and the timeframe needed to accomplish it. His work was superb and he was patient with my elderly grandparents during the entire process..matter of fact, he even went above and beyond his duties by coming out to address a minor subsequent issue that originated on our end (not due to his service) Great job!

- Matt Barco

Thank you very much for your detailed review and comments! We really appreciate you as our customer! Great job done by Josh!

I needed a new door opener, and thought I might even need a new door, the old one being so noisy, shaky and generally unreliable. Mark's recommendations to replace just the parts, along with the new opener, mean that I now have a smooth, quiet, and reliable door, which functions just like a brand new one. Mark was knowledgeable, punctual, efficient, friendly and delightful to work with. I will definitely recommend Precision.

- Helen Smith

Thank you very much for choosing our service and for sending us your review! Great job Mark!

We found them in the yellow pages once before and were extremely happy. We wanted to use the same company this time but couldn't remember who it was. We thought it was Precision and were happy to know it was the same company. Your service,quality & knowledgeable technician(Mark Sherman) is an asset. He was also very friendly,gave advice & answered questions. I also like the way you have the technician call to say they're on their way. The receptionist scheduling was very friendly & I like the way you can schedule within a window of time. We will use you again!

- Donna Grippo

Thank you very much for your detailed review! We really appreciate you as our loyal customer! Great job Mark!

I've had Precision do a number of things for our garage door: routine maintenance (twice) and a new opener. This time it was to replace the main spring which had broken on a Saturday afternoon. Mark Sherman was able to come out that evening. He quickly assessed the needs, gave me options (without pressure) and accomplished the work professionally (but with a warm, personal manner). I thought the cost reasonable and the quality of workmanship high. I enthusiastically recommend both Precision and Technician Mark Sherman!!

- Donald Turk

Wow, thank you so much for your review! We really appreciate you as our customer! Great job Mark!

First class technican, service, attitude, punctual, and respectful. Josh is an asset to your company. Jimmy G.

- James Goldberg

Awesome review for Josh, thank you very much for sending us your comments! We really appreciate you as our customer!

I was very pleased with Precision Garage Door Repair. My technician was very polite,prompt, and knowledgable. I would recommend to my friends and family and I will certainly call Precision again if need be.

- Donna Worrell

Very impressed by Josh!

- P. Nelson

Thank you very much for sending us your comments! Great job Josh!

Ron was on time and took good care of my problem.

- H. Szarlacki

Thank you very much for your comments and for being our valued customer!

Roly Door, whom I've delt with for 20yrs, could not make an evening call and recommended Precision. At that hour (7pm) they were accommodating, courteous, and prompt. Mark was most professional, efficient, & quick. Explained his work & aimed to please. A new customer!!

- B. Greenberger

Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!

I would recommend Precision for their great service. The service technician arrived on time, answered all my questions and completely cleaned up after. Very pleased with new garage door opener!

- Kay Hall

Thank you very much for your review! We really appreciate you as our customer! Great job Josh!

I was given the name of your company by a friend. Yes you met and exceeded my expectations. Garage door repair. Mark worked on my door. He arrived on time ,did a great job explaining what the problem was and fixing it. If I have any further problems with it I will not hesitate to call your company. If anyone I know needs a garage door repairman I will be happy to give them your company's name. Thank you for your great service.

- Maureen Dufek

Thank you very much for sending us your detailed review! We really appreciate your comments! Great job done by Mark!!

Twice in the [past 12 months, we've called Precision looking for help with our garage door. In both instances, the technicians were on the job within an hour of our call. Te technicians were extremely polite and knowledgeable and provided us with outstanding service! We would never dream of calling anyone else to service our garage door!

- Susan Matthews

Thank you very much for being our customer, and for sending us your review! We really appreciate it!

Excellent service and I really appreciated his recommendation of replacing old brackets. He took the time to show me the very old and rusty bracket and, I feel, saved me from a future service call.

- Dan Klemz

Thank you very much for sending us your review! We really appreciate your comments, and are very happy we could help you! Great job done Mark!

I first contacted Precision garage people several years ago when I found them on the Iternet in our former home. They did a wonderful job overhauling my garage door mechanics. The technichian was very good and did a great job at a reasonable price. I was so pleased and satisfied I called them again when I moved into our new home. I never felt so comfortable having them back. Another great job with no hassle or worry about being overcharged. I have no problem recommending them to anyone.I wish there was more professionals like these guys!!!

- Tom Downham

Thank you very much Mr Downham! We really appreciate you as our customer, and are honored to have helped you at both your homes! Great job Mark!

Fantastic Service compared to other repair companies that would state they didn't have the parts on their truck so they could not perform the work in an emergency on off hours. The job Mark did was professional and perfectly done within hours of the weekend call. Everything works better than the original installers of the door. Mark replaced all worn components and rebalanced the entire system. Better than new!

- Russell Cope

Awesome job Mark! Thank you very much Mr. Cope, for your detailed review & comments. We really appreciate you as our customer, thank you!!

Our technician, Mark, was great. He was extremely professional and courteous when he came to install our brand new garage door. I would definitely recommend Precision to anyone needing a new product or service to an existing product. Thank you!

- Sara Reid

Ms. Reid, Thank you very much for sending us your review! We are really happy to hear that you're pleased with your new door & the installation process. Great job done by Mark!!

Mark Sherman is a great tech! Great results! Reasonable rates! Used you several years ago and will use you again in the future for any repairs/service I need!

- Tom Everetts

Thank you very much for sending us your review, we really appreciate you as our customer! Great job Mark!

This is my second positive experience with Precision- prompt, professional, personable!

- P. Kromberg

Thank you very much, we really appreciate you as our customer! Great job Mark!

Felix was very pleasant, considerate & knowledgeable. I enjoyed the opportunity to work with him & your company. I am looking forward to having a working garage door for a change, today & for the future.

- K. Harrison

Thank you very much for your detailed review. Great job Felix!

Excellent service!

- P. Mahoney

Thank you very much for sending us your review!