5.0 1 2 3 4 5 1,129 Reviews

From Rochester, NY Homeowners

Garage Door Repair in Rochester, NY - Page 36

Precision Garage Door

Same-day garage door repair in Rochester, NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester, NY

Serving Rochester, NY

Proudly serving the Rochester, NY community with same day service.

Service truck

Local Garage Door Repair in Rochester, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester, NY, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester, NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester, NY

Serving Rochester, NY

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 999 most recent customer reviews

Precision Garage Door of Rochester is consistently praised for prompt, professional garage door service across the Rochester area. Reviewers repeatedly highlight fast response times, knowledgeable technicians, clear explanations, honest recommendations, and smooth results on repairs, opener work, and new installations. Customers also frequently mention fair pricing, easy scheduling, and a courteous team that keeps them informed and completes work efficiently.

What Customers in Your Area Mention Most

Responsiveness (336) Customers repeatedly praise fast response times, same-day or next-day service, and technicians who arrive when promised or even earlier when possible. Professionalism (312) Reviews consistently describe the team as professional, courteous, respectful, and easy to work with from the first call through completion. Expertise (291) Customers often note that technicians are knowledgeable, experienced, and able to diagnose problems quickly while explaining the work clearly. Communication (238) Many reviewers value the clear explanations, upfront estimates, call-ahead updates, and patient answers to questions throughout the service process. Speed (227) Reviews frequently mention quick repairs and efficient installs, with many jobs completed in a short time and getting doors back in working order fast. Value (184) Customers commonly say pricing is fair, reasonable, or worth it, and several mention receiving good value for the quality of work. Workmanship (171) Reviewers praise the quality of repairs and installations, often saying the door runs smoothly, works like new, or that the finished job looks great. Trustworthiness (156) Many customers highlight honest assessments, no-pressure recommendations, and straightforward guidance that helps them feel confident in the company. Friendliness (145) Customers regularly describe the staff and technicians as friendly, personable, pleasant, and patient during both service and installation visits.

Recent Reviews from Rochester, NY

Colleen West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/26/2011

I contacted Precision because I was impressed with their web site and the testimonials from real customers. I was not disappointed. The technician showed up right on time and explained to me and showed me what was wrong with the door. He gave me two options to fix it - a basic get 'er done option and an option that cost a little more, but would keep the door operating for years to come. (They were very up front about costs from the time I called on the phone for an appointment.) Within less than an hour, my door was fixed and works better than ever. I would highly recommend them.

Response from Ron Business Owner

Thank you very much Ms. West, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Erik Felts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/21/2011

Precision is FANTASTIC and very reasonably priced. They showed up on time for the quote, showed up on time for the installation and finished within the time frame provided. They took the time to explain the proper care and maintenance of our new garage door and opener so we can get the longest possible life from it. They are exceptional and I would recommend Precision Garage Doors to anyone.

Response from Ron Business Owner

Thank you very much again Mr. Felts, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Maryjo Marron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/15/2011

Technicians are highly qualified & they have exceeded my expectations the 2 times I have had them come out with a garage door service. Always friendly, timely, and helpful. Thank you! :)

Response from Ron Business Owner

Thank you very much again Ms. Marron!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

K. Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/13/2011

Precision Door Service was wonderful. The door estimate was the exact cost. They were friendly and reliable. Their work was excellent and I highly recommend the company!!

Response from Ron Business Owner

Thank you very much Ms.Taylor!!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

D. Massaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/03/2011

Will in future call for any other needs. Will also recommend to others on great job & service. Thanks!

Response from Ron Business Owner

Thank you so much Mr. Massaro!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

L. Rosenthal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/03/2011

Ron convinced me that I didn't need a new garage door which he could have sold me. A prompt repair with new springs saved me over a thousand dollars! A very refreshing experience!

Response from Ron Business Owner

Thank you very much Ms. Rosenthal!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

G. Skivington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/03/2011

Answered the phone, no having to leave a message; On Time, Efficient, Quality Work, Left no mess, checked the entire system.

Response from Ron Business Owner

Thank you very much Mr. Skivington, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Melissa Dempsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/01/2011

We chose Precision initially for a garage door repair. When they arrived, it was determined that a repair would be very difficult (this was no surprise to me). We began looking into new doors and the estimates were very reasonable. With an old house, where everything is some odd size, we were able to find an affordable and great solution with Precision. Overall the experience was fantastic, and Ron and Jason were very helpful and friendly.

Response from Ron Business Owner

Thank you very much again Ms. Dempsey, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Ernest Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/25/2011

My garage door was saved from destruction witch saved me alot of money Thanks guys!!!

Response from Ron Business Owner

Thank you very much Mr. Jackson!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Rollers

J. Tillinghast

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/18/2011

Tremendous service. Technician's knowledge outstanding, will recommend you folks to all my friends. OUTSTANDING.

Response from Ron Business Owner

Thank you very much again!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Steven Mueller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/13/2011

Great job. Professional, quick and honest.

Response from Ron Business Owner

Thank you very much Mr. Mueller!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Bill Jewett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/11/2011

I appreciate your showing me the cause of the problem and how I can do the simple repair if it occurs again in the future.

Response from Ron Business Owner

Thank you very much Mr. Jewett!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Mike Reike

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/07/2011

RONNIE , did a great job , very happy with new door, he also did a few extras things that customized it to my liking , thanks again

Response from Ron Business Owner

Thank you very much again Mr. Reike!!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Alana Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/05/2011

I wish I could remember the technician's name because he was terrific. He gave us all of our options and explained everything very clearly. He worked quickly and everything works perfectly now. I wish we hadn't waited so long to get our door fixed. It's soooo quiet now, and no more animals in the garage!

Response from Ron Business Owner

Thank you very much again Ms. Sullivan!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

J. Gostomski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/04/2011

Courteous, and a good job!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Wendy Farkas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/03/2011

I knew my garage door would eventually stop working. We had experienced inconsistent symptoms for a long time and kept limping the door along. Well we came back from a trip and found the door open, our house sitter could not get it to go down. So I tried to figure out what was the problem and went online to the Lift Master site and tried a few of their suggestions but knew that I would need a professional. So I went on line and looked up repair places in Rochester and Precision looked like they were straight shooters, dependable and would get the job done right the first time. I was able to get a technician out here the same day that I called and soon learned when he arrived that he was also the owner! My home is older and the wooden garage door is very large and heavy and he was amazed that the two puny springs that had been installed were still working. So he tried the heaviest spring he had and that was not enough and had to put two on the door to get it to open and close safely. Then he worked on the opener that had burned out from the demand of the weight of the door. He had to travel back to the shop for a part and was back in record time and the door was working the best it ever has by the end of his call. I am ecstatic with the service and the professionalism of Precision Door. Ronnie even came back for free when the door started to act up again and needed one last tweak to get it right. Precision Door is the best and I highly recommend them.

Response from Ron Business Owner

Ms Farkas, thank you so much for the awesome review, and for taking your time to do it! We really appreciate your comments and your business, thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Brenda Myrthil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/31/2011

Precision Door offers 24/7 service, which helped us in our time of need. Customer service was quite evident as they were efficient, friendly, and knowledgeable. I highly recommend them!

Response from Ron Business Owner

Thank you very much Ms. Myrthil!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

J. Gostomski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/25/2011

Thank you Ron!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Margaret Fellows

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/21/2011

Evening appointments provided our initial interest. We have had past satisfactory experience with Precision. This time, we needed a cable replacement. The work was done quickly and a very thorough explanation was given on how to make the repair last longer. I was treated with respect (which is rare these days in the service community). Great people to do business with!

Response from Ron Business Owner

Thank you very much Mrs. Fellows!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Andy Stobie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/13/2011

Ron was here within an hour of my call, assessed the trouble, and had the springs replaced in what seemed only a few minutes. He was professional yet very friendly. I was thrilled with the service we received, and the wife was relieved she could get the van out of the garage to get to work in the morning. Thanks for everything!

Response from Ron Business Owner

Thank you again Mr. Stobie!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Donald Henning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/10/2011

I have utilized the services of Precision a few times now and I would honestly say that service CANNOT BE ANY BETTER...yes I rated them a 5 but actually I mean a 10. I don't have to be concerned about them trying to sell something to me that I don't need and they explain what is beneficial and what is not...and the speedy response is second to none. I bought the Opener from them in 2007 and the Original 1991 existing cables and springs lasted till now. If the spring didn't break I wouldn't have even thought about replacing the rollers. WHAT A DIFFERENCE. My door moves soooo easily with the new rollers. Without them, the new springs would have incurred unnecessary stress taking their life expectancy to a lower number of years. TRUST THESE GUYS They REALLY know how to care for your door needs at a very reasonable cost and impressive speed to keep your inconvenience to a minimal time. They were there in an hour from my call. FANTASTIC. Do I recommend them ABSOLUTELY.

Response from Ron Business Owner

Thank you very much again Mr. Henning, we really appreciate the time you took to send us a review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Alan Bredekamp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/09/2011

Prompt and courteous service, plus a very good price for the new garage door and opener. Knowledgeable about the products and answered all my questions. Was able to work with an issue of track height and door openings that was beyond a standard install.

Response from Ron Business Owner

Thank you again Mr. Bredekamp!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

H. Pizzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/04/2011

Fred was extremely competent and professional in his repair as well as very polite and respectful. He thoroughly explained the problem, what he needed to do to resolve the problem, & what we needed to do to maintain the door mechanism. He's an exceptional employee! Thank you!

Response from Ron Business Owner

Thank you again Mrs. Pizzo!

Service: Broken Garage Door Spring Repair

John Harnischfeger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/24/2011

Ron did a superb job! He was fast, extremely professional, and knowledgeable. We will recommend precision to everyone! What a great company!

Response from Ron Business Owner

Thank you very much again Mr. Harnischferger!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Rollers

John O'Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/24/2011

excellent service@ right price.prompt.reliable.this was a lucky find in the yellow pages!

Response from Ron Business Owner

Thank you again Mr. O'Sullivan!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Maronian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/21/2011

Thank you for coming that fast!

Service: Install Garage Doors

Product: Springs

M. Santini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/21/2011

Fred did excellent work in a timely fashion, he is an excellent representative for your company. Thanks for the good service!

Response from Ron Business Owner

Great job Fred, and thank you again Mr. Santini!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Cameron Mahood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/14/2011

Very courteious, explained everything.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

B. Tubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2011

Great service, excellent workmanship, Ron thoroughly explained the operation of the door opener. He was prompt, courteous, & neat. I am so satisfied with both door & opener. Have already recommended Precision!

Response from Ron Business Owner

Thank you again Bunny!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Nick Livadas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/10/2011

Fast, friendly, and a great job! Thanks Precision!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624