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about Precision Garage Door in:
Webster, NY
Precision Garage Door of Rochesterhas received 199 reviews, averaging 4.96 Stars:
Webster, NY
Thank you very much for choosing our service!
Webster, NY
Wow, these guys are fantastic. They stand behind their work and are available at all hours. They are now my "Go to" people for Garage Dorrs!
- Bob Tabone
Thank you for sending us your comments! We appreciate you as our customer!
Webster, NY
Wow, these guys are fantastic. They stand behind their work and are available at all hours. They are now my "Go to" people for Garage Doors!
- Bob Tabone
Thank you very much, we really appreciate you as our customer!
Webster, NY
Polite, knowledgeable technician. We have used Precision before and will definitely do so again.
- Paul Reininger
Thank you very much for being a loyal customer! We really appreciate your review!
Product:
Webster, NY
Ron, I was absolutely delighted with Precision! I remember calling you (and others) a few years ago....and contacted you (and others) again a few months ago. So Glad I stuck with you! From your friendly and informative visit to your very competitive quote to your on-time delivery and perfect installation....I am so very happy! I DO tell everyone how pleased I am with Precision. Thanks for giving me faith in local business!
- Stephen Cataldi
Thank you so much for your detailed review! We really appreciate you as our customer!
Webster, NY
First class operation, salesperson(owner), was very knowledgable, was not pushy, and offered sound advice. Price beat competion. Installer did a great job and certianly knew what he was doing. Overall, great price, great install and very satisfied with the Amarr Door.
- Don Haag
Thank you very much for your comments & review!
Webster, NY
I was very pleased with the knowledge and professionalism Ron conveyed and the quick response time to my call for an appointment.
- Karen Miller
Thank you very much for sending us your comments, we really appreciate you as our customer!
Webster, NY
Mark was very professional and efficient in replacing the springs and other old pieces of the opening mechanism, and very patient in answering all of my questions. When the other door needs an overhaul, I will definitely call Precision. And I freely recommend your company to anyone in need of garage door repairs. Great job, Mark!
- Valerie LaForge
Thank you very much for choosing our service & sending us your comments! Great job by Mark!
Product:
Webster, NY
We have always been pleased with Precision's promptness and service...they are reliable and fair. Ronnie,the technician, was thorough about the repair and careful to leave the garage door in excellent working order
- Eleanor Nemeth
Thank you very much for choosing our service & sending us your review!
Webster, NY
Ronnie was great to work with. In addition to the service call he showed me how to inspect my system for potential problems. I will definitely refer him to others that are in need of service.
- Derrick Jones
Thank you very much for sending us your comments, we really appreciate you as our customer!
Webster, NY
Mark showed me the broken gear and explained why it happened. He also gave me advice on "stop the squeaking". The repair service was a pleasant experience. I chose Precision because it was Webster based.
- Mary Bernhard
Thank you very much for sending us your comments! Great job Mark!
Webster, NY
I highly recommend Precision. I never had to have my garage door repaired and didn't really know who to call. My garage door spring and cables broke on a weekend with my car stuck in the garage. I was sure I wouldn't be able to find anyone to come out and fix before Monday morning. I did an internet search and came across Precision who is a local company and has 24/7 answering service as well as weekend service. I was impressed that someone did answer my call on a Saturday evening and that there would be someone available to come out and fix my door. Ronnie was very professional, courteous, and patiently explained my options. He had my garage door fixed very quickly!
- Judy Meiklejohn
Thank you so much for choosing our service & sending us such a detailed review! Thank you!
Webster, NY
Mark was very helpful, with lots of good information; he did an excellent installation job. Two minor quibbles: (i) what I told on the phone didn't match the price initially charged due to the addition of a service charge (Mark corrected this immediately when I complained) and (ii) the opener, which is very nice and quiet, has the new MyQ Security 2.0 rolling code system and it does not work with the Homelink receiver in my 20121 car. This was rather annoying to learn after the fact. The incompatibility is not Precision's fault but it seems to me that I should have been informed of the possibility that there could be a compatibility issue before installation, as such problems are known. Homelink is sending a repeater kit to help me solve this problem (for the cost of shipping only). But dealers should press Liftmaster to include this kit with their units (or provide them free to dealers to include as a free add-on for customers that need it) for the next several years.
- Robert Stawderman
Thank you for sending us your review, we really appreciate it!
Product:
Webster, NY
The 24/7 service came in handy. Mark did a great job. I will certainly call Precision again.
- Joe Incardona
Thank you very much for choosing our service! Great job Mark!
Product:
Webster, NY
Purchased new garage doors and new belt drive door opener. Doors are beautiful and I can't believe how quiet the opener is, I almost can't hear it working! Mark did a great job, stayed very professional and pleasant despite working in heat that was probably over 90 degrees. He was very concerned to do a quality installation, which I appreciate. I chose Precision because of all the great reviews, and their website let me "see" my choices and put together a look I knew would be perfect. I would recommend them, and have already done so to friends.
- Dianne Kassmann
Thank you very much for choosing our service and sending us your detailed review! Great job done by Mark!
Product:
Webster, NY
Josh arrived on time and did a great job of replacing our failed garage door opener, remotes and keyless entry unit. We will continue to call on your company to provide for our garage door opener needs.
- Dennis Zientara
Thank you very much for choosing our service and sending us your review! Great job Josh!
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Webster, NY
Phone book. your service was a 5...
- Richard Cacto
Thank you for choosing our service!
Webster, NY
Excellent customer service starting with the estimate of services to be performed. We discussed all options such as repair or replacing with brand new materials. Sales pitch was not "pushy". I was given options and honest advice from Ronnie. Mark Sherman was phenomenal. I could not have asked for a better technician. He was very knowledgeable of the products. Mark will be my technician of choice for the next home repair/improvement project around the house. I have already recommended Precision Door Service to friends and family.
- Lorri Manioci
Thank you very much for your detailed review! We really appreciate you as our customer! Great job done by Mark!
Product:
Webster, NY
We had a great experience with precision, especially our tech Mark. The door had several things broken and it ended up being a bit more then we thought. Mark was awesome at showing me what needed to be repaired. His work was very good and he was great. I would recommend precision and Mark to anyone that needs a repair or complete overhaul.
- Jaclyn Muisus
Thank you very much for choosing our service and for sending us your detailed review, we really appreciate it! Great job done by Mark!
Product:
Webster, NY
Arrived at the set appointment time. Several estimates done. IE cost to repair, cost for new. Had inventory on truck and spent time to insure that my car was properly programed to the new opener. Highly recommend! Ken Vacanti
- Ken Vacanti
Thank you very much Mr. Vacanti! We really appreciate you as our customer!
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Residential Technician: Felix Coriano
Webster, NY
I had a spring on the garage door brake on Friday and Precision was willing to make the repair on Sunday to mitigate the inconvenience of the door not working properly. Ron called before coming to make sure I was ready for the repair, very considerate. Ron explained all the options available from just repairing the spring to replacing the entire door. Ron did not pressure me in any way to purchase anything I did not feel I needed. The repair was made quickly and professionally. The cost was fair and reasonable. I would highly recommend Precision for any of your garage door needs.
- John Pinkerton
Thank you very much for choosing our service, we really appreciate you as our customer!
Webster, NY
I had an inspection done and a key lock installed so that I can open my garage door in the event of an electrical outage. Mark was very patient with all my questions and he took the time to explain what is done during an inspection and what I need to do to keep my garage door working properly.
- Christine Labaro
Thank you very much for your review, we really appreciate it! Great job Mark!
Webster, NY
Mark Sherman not only installed my new steel garage door perfectly but answered every question I asked to my complete satisfaction. Thank you for sending a professional technician that enjoys doing a good job.
- Paul Schickling
Awesome job Mark! Thank you Mr. Schickling for choosing our service & for taking the time to send us your review!
Product:
Webster, NY
Ron and Felix were very professional and did a great job in installing the door for us. I would not hesitate to recommend them for any garage door service.
- Ken Bello
Thank you very much for sending us your review! We really appreciate you as our customer, great job by Felix!!
Webster, NY
Mark was quick and efficient and it cost me what they said it would even though he ran into a little more difficulty and was here longer than expected.
- Garrett Traver
Thank you very much for sending us your review, we really appreciate it! Great job Mark!
Webster, NY
Mark was very good,friendly and efficient. He also called when he was going to be a little later then expected.
- Mary Carpenter
Thank you very much for your review! We really appreciate you as our customer, thank you!
Webster, NY
Same Day service, Excellent technician, Explained problem with door
- Mark Verna
Thank you very much for choosing our service, and for your review!
Webster, NY
Felix was great! Friendly, knowledgeable, thorough, timely, and offered information about my new system and answered questions. I appreciated Felix giving me the option to purchase new plastic wheels as an upgrade. Well worth the extra $100. He had them available and put them in that day, but also said he could come back at no charge and install them later, giving me the opportunity to consider it without pressure. I am very glad I made that choice, as the wheels are quieter and the door slides on the track more easily than with my 20 year-old metal wheels. The new keypad is terrific, and I received two remotes. The office was easy to work with and accessible. Would recommend Precision to everyone! Karen
- Karen Gibson
Webster, NY
Ron came to our rescue when my Mother-in-laws garage door didn't work and fix it quickly and reasonably. We were able to get the house sold and move on. When our garage door, springs and cables broke we knew Precision was the one we wanted. Again Ron and associate came to ours rescue and had us up and running in no time. Ron and Mark are extremely courteous,kind and professional. Without hesitation I will recommend Precision to anyone who need garage door repairs which includes springs,cables, door openers, etc.
- Joseph Vaslilades
Thank you very much, we really appreciate your comments!
Webster, NY
Excellent work, good company to deal with... A good person to chat with. I'll be calling you again if I ever need anything
- Joe Capogreco
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Work was done on time. Worker was very professional. Thanks.
- Robert Polito