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about Precision Garage Door in:
Ontario County, NY
Precision Garage Door of Rochesterhas received 252 reviews, averaging 4.98 Stars:
Victor, NY
Thank you so much for sending us your comments ! Great work done by Mark !!
Canandaigua, NY
Garage spring broke on our door and I called Precision. was given an appointment the very next day. The technician called prior to the specified time to let me know that he would be there within a 1/2 hour. Mark, the technician, was very knowledgeable and explained what had to be done. He offered a couple of options and explained each in detail, with no pressure sales tactic. He completed the job in a timely fashion and cleaned the area. Very satisfied with the process from appointment to having the door fixed. All companies should be this good..
- George
Thank you very much for choosing our service and for sending your review! Great job done by Mark!
Geneva, NY
GREAT service--fast, friendly, reasonably priced!
- Jim Cala
Thank you very much for your review!
Victor, NY
Level of service was excellent! They were on time for the initial appointment and even came early on the second appointment. Installation was quick, easy and clean. I would recommend Precision to anyone in the market for a new garage door opener. Very professional and a trusted advisor in the industry.
- Christopher Caruana
Thank you for choosing our service and for sending in your comments! We really appreciate it! Great job by Dave.
Product:
Farmington, NY
Excellent company to work with. They will be my first call if I ever need a garage door repair.
- Damian Hebert
Thank you very much for your comments, we appreciate it!
Victor, NY
We were very satisfied with the service we received from Precision. We had our garage door spring repaired, top wheels replaced and smaller rollers, as well. Same day service. Thank you.
- Michael Hochberg
We really appreciate you as our customer! Thank you for the review! Great job by Mark!
Farmington, NY
Ron called and ask if he could come earlier the 10-12 appointment as he finished he's earlier job and got here at 9:30. He gave a good price and went to work and was done in 45 Minutes. Great job and works great.
- William King
Thank you very much, we really appreciate you as our customer!
Geneva, NY
Staff was very professional and easy to work with. Setting up an appointment and getting the job done was easy and straightforward, and we're extremely pleased with our new door. Thanks to all the folks we dealt with.
- Art Agnello
Thank you very much for choosing our service, we appreciate you as our customer! Great job done by Felix!
Farmington, NY
Very professional on time explained all very well. Came back days later to program my vehicle would use again hopefully not at this house5 stars
- Martin Schlegel
Thank you for sending us your review! We really appreciate you as our customer! Great job by Felix!
Victor, NY
I was very pleased with the service Precision provided. For a few weeks I was having trouble on and off with my garage door not going up all the way. Although the technician (Dave Mackay) did not find anything essentially wrong, he did make an adjustment and lubricated some areas. It is working fine now. I was also glad to have everything checked over for proper functioning. I highly recommend Precision for any garage door issues; they are extremely professional and honest. I would rate them a 5.
- Ruth Dreste
Excellent job done by Dave! Thank you very much for your detailed review, we appreciate your comments!
Victor, NY
Mark Sherman phoned ahead and arrived right on time. He quickly explained the range of options and what the cost/limitations of each option would be. He started working immediately and worked without any wasted effort until the work was completed in a neat and professional manner. I would not hesitate to recommend Precision to friends and family for any installation or repair work.
- John Keebler
Thank you very much for sending us your review! We really appreciate it! Great job by Mark!
Product:
Victor, NY
Great customer service: above and beyond my expectations! Thank you.
- Diane
We really appreciate you as our customer! Thank you for sending us your comments!
Victor, NY
Your service was excellent. Our garage door spring broke on a Sunday morning. I called and made an appointment Dave Mackay was excellent, he came early and assessed the entire door operation and gave us choices of what we could do. There was no pressure to do additional work. as I too am in the service business, I can appreciate how we were treated. I would definitely use your company again. 5+ stars.
- Tom Mannella
Thank you very much for choosing our service & for sending us your detailed review! We appreciate you as our customer! Great job by Dave!
Product:
Clifton Springs, NY
We found Precision Door's ad in the online website. We were given the standard service call price, time and date by a secretary. When Dave Mackay arrived he explained the possible problems and how they would range in cost to fix. We let him get to work. After a few minutes he knocked on the door and told us the price and that it would be the standard service fee of $49. plus tax. He then took us see the part involved and the cause of the problem...my husband's accidental cutting of a wire. This man deserves a 5 Star Rating!
- Gladys Simons
Thank you for choosing our service & sending us your comments! We appreciate it! Great job done by Dave!
Victor, NY
Your technician, mark Sherman was friendly and efficient and got the job done quickly
- Susanne Schenkel
Thank you very much for choosing our service, and sending us your comments!
Canandaigua, NY
Mark, the tech, was completely professional from start to finish. perfect install, cleaned up, and the door works great.
- Dan Unrath
Thank you very much! We appreciate you as our customer!
Product:
Geneva, NY
The tech's had to replace the garage opener/motor as the handheld remote would not work. They were here on time and did what they had to do to and were out in no time. To my satisfaction. They went over the warrenties and the safety features and the proper use of how to use the remote control. did a fine job.
- Diane Colasurdo
Thank you for sending us your comments, we really appreciate it!
Product:
Victor, NY
I was in a bad spot. I had just returned from a business trip, and my lawn needed attention immediately. My Garage door had broken when I was gone and would not move. Of course, my mower was inside. Precision came out on a weekend and fixed my door for much less than I expected. The service man was very knowledgeable and I would not hesitate to use them again.
- Hugh Quinn
Thank you very much for sending us your comments!
Farmington, NY
We had our entire garage door and parts changed out for all new. Casey did a great job of explaining what would be best for our needs and what the cost would be. We are extremely happy with the quality work that he did and would not hesitate to call him again for service. Thank you
- Michael Ferreri
Thank you for choosing our service! Great job Casey!
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Canandaigua, NY
Prompt, excellent service!
- Karen Conner
Thank you very much, we really appreciate you as our customer!
Canandaigua, NY
Ron did a great job in a tough situation. He fixed My garage door on my boat house over water on planks! Door now works perfect. Great job and highly recommend.
- Craig Mott
Thank you very much for sending us your review! We really appreciate you as our customer!
Victor, NY
This review is an easy one. I contacted Precision Door for a garage door estimate. Ronnie came to my residence and explained all my options and prices. I told him what I wanted, he then filled out an order form/contract. We shook hands, and he gave me a copy of the contract. After he left, I noticed there was a place for me to sign on the form, as acceptance to the purchase and installation. Ronnie accepted the hand shake as my word, without asking me to sign. I may be "old fashioned", but a hand shake is better than a signature of acceptance or agreement. I trusted him from that point forward. The door was installed while I was out of town on business. When I returned home I found the door, and installation, to be beyond my expectations, along with absolutely no mess left behind to clean up what-so-ever. I would, and will, recommend Precision Door to anyone looking for a new garage door, and or repair of existing doors. The technician, Felix, did a great job! It was also a pleasure dealing with Mary over the phone at their office. Thank You, Dennis K. Spink
- Dennis Spink
Thank you very much for your detailed review & comments! We really appreciate you as our customer! Great job done by Felix!
Victor, NY
Felix was great, knowledgeable, and courteous. I called another repair company and tried to setup an appointment but they never called me back. I called Precision Garage Doors, got a service representative on the phone, scheduled an appointment, and they fixed my garage door. Thank you!
- Vito Arbore
Thank you very much, we really appreciate you as our customer!
Canandaigua, NY
We were very pleased that Mark showed up on time. He gave us a choice of solutions to the problem. He applied our choice immediately. As soon as the weather is milder, we'll follow up with weatherstripping. We are pleased with the way our garage doors work now.
- Robert Eller
Thank you very much for choosing our service! Great job Mark!
Farmington, NY
Excellent service. I was amazed at how quick they could come to look at the door. Very friendly, personable, and caring.
- Mike Pecora
Thank you very much for sending us your comments, we really appreciate you as our customer!
Victor, NY
Wow...Again, what a great experience! I've lived in Victor for 14 years and your company has handled all 3 of my garage door issues timely and at a great price! Ron was very personable and efficient!! Already told two neighbors about Precision! Many thanks again... Cheers, Matt
- Matt Tarantelli
Thank you very much Matt! We really appreciate you as our loyal customer, thank you so much.
Victor, NY
Hello, Thank you for the very courteous and professional service provided by Ronnie when our garage door broke on a Saturday and a vehicle was trapped inside. The repair was complete much quicker than anticipated! John & Rachel Eilertsen
- Rachel Eilersten
Thank you very much for choosing our service & sending us your review!
Canandaigua, NY
Outstanding performance!! Garage door broke (badly) on Friday night (my fault). Called Saturday am and got Holly in call center. She asked the right questions and answered mine, resulting in an appointment for Sunday. It was extremely helpful to go online and read bios of technicians and to read people's comments, all of which were helpful and positive. Josh arrived on time and went immediately to work, diagnosed the problem and fixed it, all in about 45 minutes. I thought the damage might mean a whole new door, but not so. Josh did recommend new rollers, and installed them, too. Significantly reduced the noise and likely extending the life of the door. All costs were explained ahead of time, and were quite a bit less than I was expecting, particularly on a Sunday. Josh also explained options for a new door if we wanted to upgrade in the future. I asked for this information, and was not pressured in any was by Josh. He was very professional and friendly. The whole process exceeded my expectations. I will definitely recommend Precision and if I upgrade the door will call them to do it.
- Will Kuchta
Thank you very much for your detailed review! Great job done by Josh!
Victor, NY
Very happy with the service i received. Friendly professional and quick
- Jeanne Minehan
Thank you very much for choosing our service, we really appreciate you as our customer!
Bloomfield, NY
Quote process was easy, tech arrived promptly and finished the install quickly. No hassle, good price overall excellent!
- Kevin Webb
Thank you for sending us your review, we really appreciate you as our customer!
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
the person that was here ..mark sherman..was great he took time to explain everything to me and was very good hopefully i can get him back for any problems he was good!!!
- Gail Maffett