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about Precision Garage Door in:
Ontario County, NY
Precision Garage Door of Rochesterhas received 265 reviews, averaging 4.98 Stars:
Victor, NY
Thank you very much for sending us your comments!
Farmington, NY
We had our entire garage door and parts changed out for all new. Casey did a great job of explaining what would be best for our needs and what the cost would be. We are extremely happy with the quality work that he did and would not hesitate to call him again for service. Thank you
- Michael Ferreri
Thank you for choosing our service! Great job Casey!
Product:
Canandaigua, NY
Prompt, excellent service!
- Karen Conner
Thank you very much, we really appreciate you as our customer!
Canandaigua, NY
Ron did a great job in a tough situation. He fixed My garage door on my boat house over water on planks! Door now works perfect. Great job and highly recommend.
- Craig Mott
Thank you very much for sending us your review! We really appreciate you as our customer!
Victor, NY
This review is an easy one. I contacted Precision Door for a garage door estimate. Ronnie came to my residence and explained all my options and prices. I told him what I wanted, he then filled out an order form/contract. We shook hands, and he gave me a copy of the contract. After he left, I noticed there was a place for me to sign on the form, as acceptance to the purchase and installation. Ronnie accepted the hand shake as my word, without asking me to sign. I may be "old fashioned", but a hand shake is better than a signature of acceptance or agreement. I trusted him from that point forward. The door was installed while I was out of town on business. When I returned home I found the door, and installation, to be beyond my expectations, along with absolutely no mess left behind to clean up what-so-ever. I would, and will, recommend Precision Door to anyone looking for a new garage door, and or repair of existing doors. The technician, Felix, did a great job! It was also a pleasure dealing with Mary over the phone at their office. Thank You, Dennis K. Spink
- Dennis Spink
Thank you very much for your detailed review & comments! We really appreciate you as our customer! Great job done by Felix!
Victor, NY
Felix was great, knowledgeable, and courteous. I called another repair company and tried to setup an appointment but they never called me back. I called Precision Garage Doors, got a service representative on the phone, scheduled an appointment, and they fixed my garage door. Thank you!
- Vito Arbore
Thank you very much, we really appreciate you as our customer!
Canandaigua, NY
We were very pleased that Mark showed up on time. He gave us a choice of solutions to the problem. He applied our choice immediately. As soon as the weather is milder, we'll follow up with weatherstripping. We are pleased with the way our garage doors work now.
- Robert Eller
Thank you very much for choosing our service! Great job Mark!
Farmington, NY
Excellent service. I was amazed at how quick they could come to look at the door. Very friendly, personable, and caring.
- Mike Pecora
Thank you very much for sending us your comments, we really appreciate you as our customer!
Victor, NY
Wow...Again, what a great experience! I've lived in Victor for 14 years and your company has handled all 3 of my garage door issues timely and at a great price! Ron was very personable and efficient!! Already told two neighbors about Precision! Many thanks again... Cheers, Matt
- Matt Tarantelli
Thank you very much Matt! We really appreciate you as our loyal customer, thank you so much.
Victor, NY
Hello, Thank you for the very courteous and professional service provided by Ronnie when our garage door broke on a Saturday and a vehicle was trapped inside. The repair was complete much quicker than anticipated! John & Rachel Eilertsen
- Rachel Eilersten
Thank you very much for choosing our service & sending us your review!
Canandaigua, NY
Outstanding performance!! Garage door broke (badly) on Friday night (my fault). Called Saturday am and got Holly in call center. She asked the right questions and answered mine, resulting in an appointment for Sunday. It was extremely helpful to go online and read bios of technicians and to read people's comments, all of which were helpful and positive. Josh arrived on time and went immediately to work, diagnosed the problem and fixed it, all in about 45 minutes. I thought the damage might mean a whole new door, but not so. Josh did recommend new rollers, and installed them, too. Significantly reduced the noise and likely extending the life of the door. All costs were explained ahead of time, and were quite a bit less than I was expecting, particularly on a Sunday. Josh also explained options for a new door if we wanted to upgrade in the future. I asked for this information, and was not pressured in any was by Josh. He was very professional and friendly. The whole process exceeded my expectations. I will definitely recommend Precision and if I upgrade the door will call them to do it.
- Will Kuchta
Thank you very much for your detailed review! Great job done by Josh!
Victor, NY
Very happy with the service i received. Friendly professional and quick
- Jeanne Minehan
Thank you very much for choosing our service, we really appreciate you as our customer!
Bloomfield, NY
Quote process was easy, tech arrived promptly and finished the install quickly. No hassle, good price overall excellent!
- Kevin Webb
Thank you for sending us your review, we really appreciate you as our customer!
Product:
Victor, NY
Our experience with Precision was excellent from start to finish...everyone was polite and nice to work with, and we love the new garage door -- looks great and is very quiet. We believe our installers' names are Mark and Josh.
- Bob & Linda Stenglein
Thank you very much for choosing our service! We really appreciate you as our customer!
Product:
Canandaigua, NY
Ron was vary pleasant and informative he did a great job and corrected the problem quickly. I also liked the idea of 24/7 service and the senior citizen discount
- Robert Stanton
Thank you very much for choosing our service, we really appreciate you as our customer!
Canandaigua, NY
Josh was more than helpful. He gave great service and was quick with his installation. Should I ever need Precision to come out again, I will ask for Josh.
- Patrick Quigley
Thank you very much for sending us your review, we really appreciate you as our customer! Great job Josh!
Canandaigua, NY
I was very, very pleased with the service. Everything was carefully explained to me, and I felt no pressure to buy anything I didn't need. The technician was extremely courteous and helpful. I highly recommend this company.
- Marsha Mitchell
Thank you very much for sending us your review! We really appreciate you as our customer! Great job Josh!
Product:
Victor, NY
Precision Door is a high quality organization. Ron, the owner, responded to my call expeditiously. He is knowledgeable about his products and did high quality work installing a new door opener and servicing the garage door. In addition, he was personable and was easy to communicate with. I selected Precision Door because of its location in East Rochester, the ad in the yellow pages snd the pricing for a service call. I highly recommend Precision Door.
- Jack Clarcq
Thank you very much for sending us your review! We really appreciate you as our customer!
Geneva, NY
had used your service before Josh was great(even though it was freezing out) will call you again if I need anything
- Steven Achilles
Thank you very much for choosing our service, we really appreciate it! Great job Josh!
Product:
Victor, NY
Your technician, Mark, did a wonderful job of solving all of our garage door problems. From the stuck mechanism to replacing the door springs to helping reprogram the keypad and remotes. He was extremely knowledgeable and while he suggested additional maintenance improvements, he was not overly pushy! Thanks for the job well done.
- Amy Dake
Thank you very much for sending us your review! Great job Mark!
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Farmington, NY
I had a new door installed in my barn to replace a 22 year old door. The work was done professionally and in a timely fashion. A few months later, my house garage door was malfunctioning on the automatic opener which was 12 years old. I contacted Precision because I was so satisfied with the new door installation in my barn. The same technician (Mark) performed both services. I happened to be home the day of the replacement of my house door opener replacement. Not only was Mark totally professional, but we had a great conversation while he was doing his job. If I was bothering him while he worked,he never once expressed a displeasure. I truly believe that the two hours we spent together was a mutual respect between us. Mark came across as a real people person and commentated more than once how much he enjoys what he does and that's what makes a huge difference to me(the customer)and the difference between collecting a paycheck and practicing your profession. I highly recommend Precision Door to you,the Public.
- Paul Geffell
Wow, what an awesome and detailed review! Thank you very much for sending us your comments, we truly value you as our customer! Great comments for Mark, job well done Mark!
Product:
Canandaigua, NY
Good service from a knowledgable technician. Consider me a satisfied customer.
- Rudy Deier
Thank you very much for sending us your comments! We really appreciate you as our customer!
Victor, NY
Very good service. Replaced springs and all rollers and brackets. Doors now open very smoothly and quietly. Would definitely recommend them to someone else for repair.
- Carl Foucht
Thank you very much for your comments! We really appreciate you as our customer!
Victor, NY
Your service, technician and work were outstanding. We really appreciated the extra mile that was taken for us and will highly recommend your company to all. Thank you.
- Sandra Remington
Thank you very much for sending us your review! We really appreciate you as our customer!
Victor, NY
My name is Billy Cultrara and I am an architectural designer and builder in the greater Rochester area. I discovered "Precision Door Co." by their add in the phone book in 2009. Needless to say I haven't looked back. Their service is impeccable and the owner Ronnie treats myself and my clients like nothing else matters but our satisfaction. I don't no how he provides such outstanding quality in his business and himself and still makes money. Keep it up Ronnie!
- Billy Cultrara
Thank you so much for sending us your review! We really appreciate your comments as a fellow local business owner, and we're really proud to have you as our customer.
Victor, NY
The favorable comments from Farmington and Victor customers helped us in choosing Precision. Your technician, Felix, was very knowledgeable and repaired the garage door quickly and well. He was also personable.
- Donald Loopman
Thank you very much for choosing our service! We really appreciate you as our customer, thank you for sending a review as well!! Great job Felix!
Victor, NY
Mark did a great job of explaining what needed to be done he was professional and did a great job. I would highly recommend Precision Garage Doors
- Jerome Nicolella
Thank you very much for sending us your review! We really appreciate you as our customer!
Canandaigua, NY
They did a great job and took no time at all!
- Debbie Campbell
Thank you very much, we really appreciate you as our customer!
Canandaigua, NY
Ronnie and his team did an awesome job with our new garage door. They were the consummate professionals, and the job was completed on time and on budget. Additionally, the new door completely upgrades the front elevation of our home. Well done!
- Tom Hunter
Thank you very much for choosing our service, we really appreciate you as our customer! Great job by Felix & Mark!
Farmington, NY
Outstanding service! The spring on my garage door broke. Mark came to the house on time, and explained to me the type of door I had, in addition to the spring, Mark did a thorough evaluation check of the doors other components (cables, bearings, rollers, etc.). Mark explained to me the various options I had in repairing the door and the associated cost and specific warranties without any "sales pressure". I chose to have a complete "overhaul of the door (replace bearings, springs, and rollers). The door is much quieter now, and run very smooth. I recommend Precision door service- I am very pleased the job Mark performed.
- Jay Beehner
Thank you very much for your detailed review! We really appreciate your evaluation of our service! Great job Mark!
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
I was in a bad spot. I had just returned from a business trip, and my lawn needed attention immediately. My Garage door had broken when I was gone and would not move. Of course, my mower was inside. Precision came out on a weekend and fixed my door for much less than I expected. The service man was very knowledgeable and I would not hesitate to use them again.
- Hugh Quinn