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Read what people are saying
about Precision Garage Door in:

Ontario County, NY

Precision Garage Door of Rochester
has received 289 reviews, averaging 4.98 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, fair and friendly. Arrived early but called to be sure I was home. This second time I've used them : very easy scheduling and quick response time

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A Response from: Mary

Thank you very much for continuing to choose our service, we really do appreciate it! Great job by Felix!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars Two new single-car garage doors and belt-drive openers were installed by two technicians working side-by-side. Removed and took away 37 year old wooden doors and openers. Completed on a Saturday morning in about 3 hours. Impressive to watch! Very satisfied with the quality of the products and installation.

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A Response from: Mary

Thank you very much for sending us your review! Great job by Mark and Drew!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great customer service.........couldn't be happier with the quick and efficient way my service call was handled by your courteous and friendly technician, Mark. Have used your company in the past and will continue to do so in the future. Appreciated the telephone updates as well. I might add that your website is very informative. Thank you again!

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A Response from: Mary

Thank you for continuing to choose our service, we really appreciate it! Great job by Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent job. #5

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A Response from: Mary

Thank you very much! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron arrived when he said he would and repairs completed very promptly. He explained the new install and I am very pleased with the prompt response and quality work. Thank you!

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A Response from: Mary

Thank you very much for sending us your comments!

Ron Kull Service Provided:
Garage Door Opener Install

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt professional service. Broken torsion spring was replaced and now the door works better than it did when it was new.

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A Response from: Mary

Thank you very much for choosing our service! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional service. Would use again if needed.

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A Response from: Mary

Thank you very much for sending your comments! Great job by Dave!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the person that was here ..mark sherman..was great he took time to explain everything to me and was very good hopefully i can get him back for any problems he was good!!!

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A Response from: Mary

Thank you so much for sending us your comments ! Great work done by Mark !!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage spring broke on our door and I called Precision. was given an appointment the very next day. The technician called prior to the specified time to let me know that he would be there within a 1/2 hour. Mark, the technician, was very knowledgeable and explained what had to be done. He offered a couple of options and explained each in detail, with no pressure sales tactic. He completed the job in a timely fashion and cleaned the area. Very satisfied with the process from appointment to having the door fixed. All companies should be this good..

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A Response from: Mary

Thank you very much for choosing our service and for sending your review! Great job done by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

GREAT service--fast, friendly, reasonably priced!

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A Response from: Mary

Thank you very much for your review!

Ron Kull Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Level of service was excellent! They were on time for the initial appointment and even came early on the second appointment. Installation was quick, easy and clean. I would recommend Precision to anyone in the market for a new garage door opener. Very professional and a trusted advisor in the industry.

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A Response from: Mary

Thank you for choosing our service and for sending in your comments! We really appreciate it! Great job by Dave.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent company to work with. They will be my first call if I ever need a garage door repair.

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A Response from: Mary

Thank you very much for your comments, we appreciate it!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very satisfied with the service we received from Precision. We had our garage door spring repaired, top wheels replaced and smaller rollers, as well. Same day service. Thank you.

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A Response from: Mary

We really appreciate you as our customer! Thank you for the review! Great job by Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron called and ask if he could come earlier the 10-12 appointment as he finished he's earlier job and got here at 9:30. He gave a good price and went to work and was done in 45 Minutes. Great job and works great.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Staff was very professional and easy to work with. Setting up an appointment and getting the job done was easy and straightforward, and we're extremely pleased with our new door. Thanks to all the folks we dealt with.

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A Response from: Mary

Thank you very much for choosing our service, we appreciate you as our customer! Great job done by Felix!

Felix Coriano Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional on time explained all very well. Came back days later to program my vehicle would use again hopefully not at this house5 stars

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A Response from: Mary

Thank you for sending us your review! We really appreciate you as our customer! Great job by Felix!

Felix Coriano Service Provided:
Garage Door Opener Install

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service Precision provided. For a few weeks I was having trouble on and off with my garage door not going up all the way. Although the technician (Dave Mackay) did not find anything essentially wrong, he did make an adjustment and lubricated some areas. It is working fine now. I was also glad to have everything checked over for proper functioning. I highly recommend Precision for any garage door issues; they are extremely professional and honest. I would rate them a 5.

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A Response from: Mary

Excellent job done by Dave! Thank you very much for your detailed review, we appreciate your comments!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark Sherman phoned ahead and arrived right on time. He quickly explained the range of options and what the cost/limitations of each option would be. He started working immediately and worked without any wasted effort until the work was completed in a neat and professional manner. I would not hesitate to recommend Precision to friends and family for any installation or repair work.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate it! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great customer service: above and beyond my expectations! Thank you.

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A Response from: Ron

We really appreciate you as our customer! Thank you for sending us your comments!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your service was excellent. Our garage door spring broke on a Sunday morning. I called and made an appointment Dave Mackay was excellent, he came early and assessed the entire door operation and gave us choices of what we could do. There was no pressure to do additional work. as I too am in the service business, I can appreciate how we were treated. I would definitely use your company again. 5+ stars.

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A Response from: Ron

Thank you very much for choosing our service & for sending us your detailed review! We appreciate you as our customer! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We found Precision Door's ad in the online website. We were given the standard service call price, time and date by a secretary. When Dave Mackay arrived he explained the possible problems and how they would range in cost to fix. We let him get to work. After a few minutes he knocked on the door and told us the price and that it would be the standard service fee of $49. plus tax. He then took us see the part involved and the cause of the problem...my husband's accidental cutting of a wire. This man deserves a 5 Star Rating!

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A Response from: Ron

Thank you for choosing our service & sending us your comments! We appreciate it! Great job done by Dave!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician, mark Sherman was friendly and efficient and got the job done quickly

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A Response from: Ron

Thank you very much for choosing our service, and sending us your comments!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark, the tech, was completely professional from start to finish. perfect install, cleaned up, and the door works great.

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A Response from: Ron

Thank you very much! We appreciate you as our customer!

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech's had to replace the garage opener/motor as the handheld remote would not work. They were here on time and did what they had to do to and were out in no time. To my satisfaction. They went over the warrenties and the safety features and the proper use of how to use the remote control. did a fine job.

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A Response from: Ron

Thank you for sending us your comments, we really appreciate it!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was in a bad spot. I had just returned from a business trip, and my lawn needed attention immediately. My Garage door had broken when I was gone and would not move. Of course, my mower was inside. Precision came out on a weekend and fixed my door for much less than I expected. The service man was very knowledgeable and I would not hesitate to use them again.

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A Response from: Ron

Thank you very much for sending us your comments!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had our entire garage door and parts changed out for all new. Casey did a great job of explaining what would be best for our needs and what the cost would be. We are extremely happy with the quality work that he did and would not hesitate to call him again for service. Thank you

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A Response from: Ron

Thank you for choosing our service! Great job Casey!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, excellent service!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron did a great job in a tough situation. He fixed My garage door on my boat house over water on planks! Door now works perfect. Great job and highly recommend.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair

Product:
Springs

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This review is an easy one. I contacted Precision Door for a garage door estimate. Ronnie came to my residence and explained all my options and prices. I told him what I wanted, he then filled out an order form/contract. We shook hands, and he gave me a copy of the contract. After he left, I noticed there was a place for me to sign on the form, as acceptance to the purchase and installation. Ronnie accepted the hand shake as my word, without asking me to sign. I may be "old fashioned", but a hand shake is better than a signature of acceptance or agreement. I trusted him from that point forward. The door was installed while I was out of town on business. When I returned home I found the door, and installation, to be beyond my expectations, along with absolutely no mess left behind to clean up what-so-ever. I would, and will, recommend Precision Door to anyone looking for a new garage door, and or repair of existing doors. The technician, Felix, did a great job! It was also a pleasure dealing with Mary over the phone at their office. Thank You, Dennis K. Spink

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A Response from: Ron

Thank you very much for your detailed review & comments! We really appreciate you as our customer! Great job done by Felix!

Felix Coriano Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Felix was great, knowledgeable, and courteous. I called another repair company and tried to setup an appointment but they never called me back. I called Precision Garage Doors, got a service representative on the phone, scheduled an appointment, and they fixed my garage door. Thank you!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Felix Coriano Service Provided:
Garage Door Opener Repair

Residential Technician: Felix Coriano
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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624