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about Precision Garage Door in:
Ontario County, NY
Precision Garage Door of Rochesterhas received 264 reviews, averaging 4.98 Stars:
Victor, NY
Product:
Canandaigua, NY
never mind the review, - - - - your service man was EXCELLENT and helped us out and more. Fred Goodnow
- Fred Goodnow
Product:
Victor, NY
On time, quick repair, courteous service and the real problem was recognized and recommendations made. Thanks very much!
- Melanie Butler
Product:
Farmington, NY
We had experienced a couple incidences of our garage door opener not working properly. Called Precision and they got us scheduled the next day on a Sunday at normal rates even though it was during the weekend. David Mackay was our technician and we considered how much longer we should keep investing in repairs to an approximately 20 year old opener. Just so happened that a friend of mine mentioned that he had a belt opener and was happy with it. From speaking with David, we decided to have a whole new belt opener installed. So thankful to God and happy that we did. David did a wonderful job installing it and finished in a surprisingly quick time. He explained the operation and I was very impressed on how quiet it ran. Thank you David. Also wanted to note that the price of the new opener was very reasonable. Thank you again.
- Grant Juelfs
Product:
Farmington, NY
What a great job. The level of professionalism was outstanding. Very knowledgeable technicians that are fast and friendly. If you are in need of service or a new opener, save yourself time and money by calling precision, and let them do what they do best!
- Amy Colwell
Wow, thank you for the excellent review! We appreciate your comments and details! Great job done by Mark!
Product:
Manchester, NY
Ron and Drew were very thorough and knowledgeable with the installation of our new garage door opener. I will highly recommend them to family and friends.
- Jeff Deyoung
Thank you for the excellent review, we really appreciate it!
Product:
Victor, NY
Dave is amazing. He always makes things work. And if they don't he will make it right. Thanks Dave.
- Mary Zimmerman
Thank you for the excellent review for Dave!!
Victor, NY
Dave was early. He looked over the situation and gave me options and what the cost was. I/he thought it would be a repair, but when he got to the opener he could see it would require replacement. Dave showed me where the issue was. Preformed the new installation and programmed the unit. Tested it before he left. Good Job.
- Gary & margie Wood
Great job done by Dave! Thank you for taking the time to send us your review!
Victor, NY
From the time I live chatted with a service rep until the job was complete my husband and I were 100% satisfied and very please with the service we were provided. Our tech was competent and service oriented. I would highly recommend Precision to other customers.
- Susan Roberts
Thank you for your detailed review, and for choosing us! Great work done by Felix!
Bloomfield, NY
They were great! I thought I needed a whole new door in my 1930 carriage house garage but instead they came up with a solution to work around the beam that was in the path of the opener and saved me well over $1000!
- Vanessa Coryea
Thank you very much for your review and for choosing our service! Great work by Dave !
Product:
Victor, NY
Excellent service .Technician was hoghly skilled and has great interpersonal skills.
- Jack Clarcq
Great job done by Felix! Thank you for sending us your review!
Farmington, NY
I was very satisfied with precision. I found them the first time about a year ago on angle's list. They fixed my garage door opener. The technicians was very knowledgeable. This last time I had a spring break called precision to have it repaired. They responded quickly to my call, the owner showed up to take a look at everything for me. I ended up getting a new door with that is amazing. Mark our technician was amazing. I would recommend precision for any garage door needs.
- Cassandra Dunn
Thank you for choosing our service, and sending us your review!
Victor, NY
Definitely put this company on your list for garage door service. I was pleasantly surprised that the owner himself did the spring repair. Ron arrived soon after I placed my call. He explained the situation, was very personable and professional. The charge was fair and reasonable. Excellent customer service all around!
- Rhoda W.
Thank you for choosing our service, and sending us your review!
Victor, NY
Very pleased with our repair service. Technician Dave was prompt, very quick, showed us our options, gave us some good pointers, and let us decide what to do. He came on a Sunday with no extra charges! Will definitely use them again for future service.
- Tami Hutchings
Thank you for sending us your review!
Product:
Victor, NY
We were able to find the type of garage doors we were looking for at a price we could afford. All the people we dealt with were friendly, helpful and professional.
- C Hughes
Thank you for sending us your review!
Product:
Honeoye, NY
my torque/spring bar fail with a broken spring. I call Precision door repair and today Drew Stewart came to my house and put in a new spring/torque system. An expert repair man that knows doors and very much a gentleman. I enjoy people who do no swear. Drew was that kind of man. I would give him a "5" on a scale of one to five. I would recommend Precision Door Company for all your garage door repairs.
- Ray Buckman
Thank you for sending us your review!
Product:
Canandaigua, NY
Excellent in diagnosing and fixing the problem. Also, presented options for the repair or replacement of my garage door. Ron was excellent. I hope to call on Precision in the future.
- Weldon Rougeau
Thank you very much for choosing our service, and for sending your review!
Manchester, NY
I called to schedule an appointment for a cable repair on my garage door, and unexpectedly, received same-day service! I was quite happy with that! My installer was Dave, and he assessed the hardware and pointed out that all was old and should be replaced, especially with it being a heavy wooden garage door, and the frequency of it's use. I never felt suspicious that he was trying to up-sell, to make the visit more worth-while to the business - he just offered a common-sense evaluation, and I was sold on the spot! The work was exemplary, and the door works the best it's ever worked! I will definitely recommend the company to anyone that needs your service!
- Mike Chase
Thank you for choosing our service and for sending us your detailed review and comments! We really appreciate you as our customer!
Canandaigua, NY
Dave was superb! He arrived spot on time, then evaluated and lubricated all three doors in 15 minutes. Afterward, he clearly explained his findings and alternatives for addressing them. We agreed on a course of action and Dave implemented it within an hour. The doors have performed flawlessly since then.
- Robert Eller
Thank you very much! We appreciate you as our customer!
Product:
Victor, NY
Have used Precision twice in last month (separate incidents) and they are FANTASTIC! Prompt, professional, reasonably priced.
- Mike Riley
Thank you so much for sending us your review, and for choosing our service!!
Victor, NY
I had a garage door spring brake this morning and I was not sure who to call. I saw your ad in the yellow pages and decided to give you a call. That decision turned out to be the best decision I could have made for garage door repairs. When I called and explained the problem the representative said they would have a technician (Dave) out to my house by 3:00 pm. I must say I was very surprised, I thought I would have to wait several days. Dave explained the problem to me, made several recommendations to me for the repair and we decided on the best fix. He had the work completed and was gone before 5:00 pm on the same day I called. I highly recommend Precision for your garage door needs.
- Jerald Vaughn
Thank you very much! We really appreciate you as our customer!
Product:
Honeoye, NY
Without reservation I strongly recommend Ron Krull and the folks at Precision garage Door of Rochester. The team at Precision are courteous, kind, swift and reliable. You can not find a better group of people to work with.
- Robert Ungar
Geneva, NY
answering service at company was very efficient and helpful. Technician was early so absolutely great. Repair was reasonable and very efficient. I have dealt with this company a couple of times and experiences have been both professional and efficient. I would highly recommend.
- Joan Wilen
Farmington, NY
Installed new garage doors. Good price, quick install. Very satisfied with the work done.
- Bob M.
Product:
Bloomfield, NY
I am very satisfied with the service provided by Felix. He was thorough in explaining the condition of our doors and what we could do to improve their performance. He did not pressure us to do anything beyond the basic door tune up. We did decide to install new rollers to quiet the door's operation. His attention was very professional and we would certainly utilize Precision's services again.
- Anthony Carlisi
Canandaigua, NY
I cannot stress how nice it is to do business with people who do what they say they will do, when they say they will do it, and for a fair price, and then stand behind their work and product. We love our new door and opener. Ron was a pleasure to deal with, and the people in the office lived up to our every expectation.
- Dan Pitler
Victor, NY
Great job was done on installing my new 8x16 foot garage door. The look and performance are outstanding. Now if i get 20 years on this door, I will be 100% happy.
- Matt Jacobs
Product:
Canandaigua, NY
I would rate the service call as a 5. The service was professional, timely and effective. I was also provided with some helpful information. I would recommend this service to others.
- Jackie Metz
Victor, NY
The tech, Felix, knew just what he was doing and resolved the problem quickly. He made the added effort of checking the whole system over before leaving. Prior to his arrival had been kept informed by phone continuously of his pending arrival by the home office. Service as advertised and then some! Thanks!!
- Patrick Haley
Victor, NY
Prompt, polite, had all parts on truck, excellent repair
- Don Corcoran
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Insanely fast service - our cars were stuck in our garage and they originally weren't coming until 5pm... then they called back and had a technician nearby, so he came earlier at noon - and literally had my door fixed within 90 minutes of my original phone-call!! Great, friendly and knowledgeable technician, would definitely call for any future replacement or repairs for my garage door! Thanks Mark!
- Paul Francisco