5.0 1 2 3 4 5 299 Reviews

From Ontario, NY Homeowners

Garage Door Repair in Ontario, NY - Page 9

Precision Garage Door

Same-day garage door repair in Ontario, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Ontario, NY

Serving Ontario, NY

Proudly serving the Ontario community with same day service.

Service truck

Local Garage Door Repair in Ontario, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Ontario, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Ontario homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Ontario and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 298 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across Ontario-area customers for fast response, professional technicians, and dependable garage door repairs and installations. Reviewers consistently praise clear explanations, honest recommendations, fair pricing or good value, and efficient service that often gets doors working again quickly. Many customers also highlight courteous office coordination, smooth scheduling, and high-quality workmanship on openers, springs, doors, and related components.

What Customers in Your Area Mention Most

Professionalism (145) Reviewers consistently describe the team as professional, courteous, polite, and respectful in both phone interactions and in-home service. Expertise (132) Customers often praise the technicians as knowledgeable, thorough, and able to diagnose problems accurately while explaining the repair process clearly. Responsiveness (121) Customers frequently say Precision responds quickly, with same-day or next-day appointments, fast callbacks, and prompt arrival updates. Workmanship (118) Customers repeatedly note quality repairs and installations, with doors, openers, springs, and rollers working smoothly, quietly, and reliably afterward. Speed (116) Many reviews emphasize that repairs and installations are completed quickly, efficiently, and in a timely manner. Communication (108) Reviewers highlight strong communication through calls, texts, arrival notices, explanations of options, and clear updates during the service visit. Friendliness (103) Reviewers frequently mention friendly, personable, helpful technicians and office staff who make the experience pleasant and easy. Trustworthiness (86) Customers appreciate honest evaluations, no-pressure recommendations, and repair choices that avoid unnecessary replacements when a simpler fix will do. Value (74) Many reviewers mention fair, reasonable, or upfront pricing and say the service felt worth the cost.

Recent Reviews from Ontario, NY

Gladys Simons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We found Precision Door's ad in the online website. We were given the standard service call price, time and date by a secretary. When Dave Mackay arrived he explained the possible problems and how they would range in cost to fix. We let him get to work. After a few minutes he knocked on the door and told us the price and that it would be the standard service fee of $49. plus tax. He then took us see the part involved and the cause of the problem...my husband's accidental cutting of a wire. This man deserves a 5 Star Rating!

Response from Ron Business Owner

Thank you for choosing our service & sending us your comments! We appreciate it! Great job done by Dave!

Service: Garage Door Repair

Susanne Schenkel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 10/22/2014

Your technician, mark Sherman was friendly and efficient and got the job done quickly

Response from Ron Business Owner

Thank you very much for choosing our service, and sending us your comments!

Service: Garage Door Repair

Dan Unrath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mark, the tech, was completely professional from start to finish. perfect install, cleaned up, and the door works great.

Response from Ron Business Owner

Thank you very much! We appreciate you as our customer!

Service: Garage Door Opener Install

Product: Garage Doors

Diane Colasurdo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Geneva, NY 08/11/2014

The tech's had to replace the garage opener/motor as the handheld remote would not work. They were here on time and did what they had to do to and were out in no time. To my satisfaction. They went over the warrenties and the safety features and the proper use of how to use the remote control. did a fine job.

Response from Ron Business Owner

Thank you for sending us your comments, we really appreciate it!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Hugh Quinn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 05/30/2014

I was in a bad spot. I had just returned from a business trip, and my lawn needed attention immediately. My Garage door had broken when I was gone and would not move. Of course, my mower was inside. Precision came out on a weekend and fixed my door for much less than I expected. The service man was very knowledgeable and I would not hesitate to use them again.

Response from Ron Business Owner

Thank you very much for sending us your comments!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Michael Ferreri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 05/29/2014

We had our entire garage door and parts changed out for all new. Casey did a great job of explaining what would be best for our needs and what the cost would be. We are extremely happy with the quality work that he did and would not hesitate to call him again for service. Thank you

Response from Ron Business Owner

Thank you for choosing our service! Great job Casey!

Service: Install Garage Doors

Product: Garage Doors

Karen Conner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prompt, excellent service!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Craig Mott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron did a great job in a tough situation. He fixed My garage door on my boat house over water on planks! Door now works perfect. Great job and highly recommend.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Springs

Dennis Spink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 02/24/2014

This review is an easy one. I contacted Precision Door for a garage door estimate. Ronnie came to my residence and explained all my options and prices. I told him what I wanted, he then filled out an order form/contract. We shook hands, and he gave me a copy of the contract. After he left, I noticed there was a place for me to sign on the form, as acceptance to the purchase and installation. Ronnie accepted the hand shake as my word, without asking me to sign. I may be "old fashioned", but a hand shake is better than a signature of acceptance or agreement. I trusted him from that point forward. The door was installed while I was out of town on business. When I returned home I found the door, and installation, to be beyond my expectations, along with absolutely no mess left behind to clean up what-so-ever. I would, and will, recommend Precision Door to anyone looking for a new garage door, and or repair of existing doors. The technician, Felix, did a great job! It was also a pleasure dealing with Mary over the phone at their office. Thank You, Dennis K. Spink

Response from Ron Business Owner

Thank you very much for your detailed review & comments! We really appreciate you as our customer! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

Vito Arbore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 01/27/2014

Felix was great, knowledgeable, and courteous. I called another repair company and tried to setup an appointment but they never called me back. I called Precision Garage Doors, got a service representative on the phone, scheduled an appointment, and they fixed my garage door. Thank you!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Robert Eller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were very pleased that Mark showed up on time. He gave us a choice of solutions to the problem. He applied our choice immediately. As soon as the weather is milder, we'll follow up with weatherstripping. We are pleased with the way our garage doors work now.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Garage Door Repair

Mike Pecora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 12/12/2013

Excellent service. I was amazed at how quick they could come to look at the door. Very friendly, personable, and caring.

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Matt Tarantelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/01/2013

Wow...Again, what a great experience! I've lived in Victor for 14 years and your company has handled all 3 of my garage door issues timely and at a great price! Ron was very personable and efficient!! Already told two neighbors about Precision! Many thanks again... Cheers, Matt

Response from Ron Business Owner

Thank you very much Matt! We really appreciate you as our loyal customer, thank you so much.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Rachel Eilersten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 10/28/2013

Hello, Thank you for the very courteous and professional service provided by Ronnie when our garage door broke on a Saturday and a vehicle was trapped inside. The repair was complete much quicker than anticipated! John & Rachel Eilertsen

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Will Kuchta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Outstanding performance!! Garage door broke (badly) on Friday night (my fault). Called Saturday am and got Holly in call center. She asked the right questions and answered mine, resulting in an appointment for Sunday. It was extremely helpful to go online and read bios of technicians and to read people's comments, all of which were helpful and positive. Josh arrived on time and went immediately to work, diagnosed the problem and fixed it, all in about 45 minutes. I thought the damage might mean a whole new door, but not so. Josh did recommend new rollers, and installed them, too. Significantly reduced the noise and likely extending the life of the door. All costs were explained ahead of time, and were quite a bit less than I was expecting, particularly on a Sunday. Josh also explained options for a new door if we wanted to upgrade in the future. I asked for this information, and was not pressured in any was by Josh. He was very professional and friendly. The whole process exceeded my expectations. I will definitely recommend Precision and if I upgrade the door will call them to do it.

Response from Ron Business Owner

Thank you very much for your detailed review! Great job done by Josh!

Service: Garage Door Repair

Jeanne Minehan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 06/17/2013

Very happy with the service i received. Friendly professional and quick

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Kevin Webb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bloomfield, NY 05/22/2013

Quote process was easy, tech arrived promptly and finished the install quickly. No hassle, good price overall excellent!

Response from Ron Business Owner

Thank you for sending us your review, we really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Bob & Linda Stenglein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 04/24/2013

Our experience with Precision was excellent from start to finish...everyone was polite and nice to work with, and we love the new garage door -- looks great and is very quiet. We believe our installers' names are Mark and Josh.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Robert Stanton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron was vary pleasant and informative he did a great job and corrected the problem quickly. I also liked the idea of 24/7 service and the senior citizen discount

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Patrick Quigley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Josh was more than helpful. He gave great service and was quick with his installation. Should I ever need Precision to come out again, I will ask for Josh.

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate you as our customer! Great job Josh!

Service: Garage Door Opener Install

Marsha Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very, very pleased with the service. Everything was carefully explained to me, and I felt no pressure to buy anything I didn't need. The technician was extremely courteous and helpful. I highly recommend this company.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Josh!

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Jack Clarcq

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 03/12/2013

Precision Door is a high quality organization. Ron, the owner, responded to my call expeditiously. He is knowledgeable about his products and did high quality work installing a new door opener and servicing the garage door. In addition, he was personable and was easy to communicate with. I selected Precision Door because of its location in East Rochester, the ad in the yellow pages snd the pricing for a service call. I highly recommend Precision Door.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Cables

Steven Achilles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Geneva, NY 02/08/2013

had used your service before Josh was great(even though it was freezing out) will call you again if I need anything

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate it! Great job Josh!

Service: Garage Door Opener Install

Product: Rollers

Amy Dake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 01/18/2013

Your technician, Mark, did a wonderful job of solving all of our garage door problems. From the stuck mechanism to replacing the door springs to helping reprogram the keypad and remotes. He was extremely knowledgeable and while he suggested additional maintenance improvements, he was not overly pushy! Thanks for the job well done.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Paul Geffell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 12/27/2012

I had a new door installed in my barn to replace a 22 year old door. The work was done professionally and in a timely fashion. A few months later, my house garage door was malfunctioning on the automatic opener which was 12 years old. I contacted Precision because I was so satisfied with the new door installation in my barn. The same technician (Mark) performed both services. I happened to be home the day of the replacement of my house door opener replacement. Not only was Mark totally professional, but we had a great conversation while he was doing his job. If I was bothering him while he worked,he never once expressed a displeasure. I truly believe that the two hours we spent together was a mutual respect between us. Mark came across as a real people person and commentated more than once how much he enjoys what he does and that's what makes a huge difference to me(the customer)and the difference between collecting a paycheck and practicing your profession. I highly recommend Precision Door to you,the Public.

Response from Ron Business Owner

Wow, what an awesome and detailed review! Thank you very much for sending us your comments, we truly value you as our customer! Great comments for Mark, job well done Mark!

Service: Garage Door Opener Install

Product: Garage Doors

Rudy Deier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good service from a knowledgable technician. Consider me a satisfied customer.

Response from Ron Business Owner

Thank you very much for sending us your comments! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Rollers

Carl Foucht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/30/2012

Very good service. Replaced springs and all rollers and brackets. Doors now open very smoothly and quietly. Would definitely recommend them to someone else for repair.

Response from Ron Business Owner

Thank you very much for your comments! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Sandra Remington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/23/2012

Your service, technician and work were outstanding. We really appreciated the extra mile that was taken for us and will highly recommend your company to all. Thank you.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Billy Cultrara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/13/2012

My name is Billy Cultrara and I am an architectural designer and builder in the greater Rochester area. I discovered "Precision Door Co." by their add in the phone book in 2009. Needless to say I haven't looked back. Their service is impeccable and the owner Ronnie treats myself and my clients like nothing else matters but our satisfaction. I don't no how he provides such outstanding quality in his business and himself and still makes money. Keep it up Ronnie!

Response from Ron Business Owner

Thank you so much for sending us your review! We really appreciate your comments as a fellow local business owner, and we're really proud to have you as our customer.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Donald Loopman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 10/31/2012

The favorable comments from Farmington and Victor customers helped us in choosing Precision. Your technician, Felix, was very knowledgeable and repaired the garage door quickly and well. He was also personable.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer, thank you for sending a review as well!! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Ready to Experience 5-Star Service?

Join your Ontario neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624