5.0 1 2 3 4 5 2,763 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 87

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Customers across Monroe area consistently describe Precision Garage Door of Rochester as prompt, professional, and highly reliable. Reviews repeatedly praise the team’s quick turnaround on repairs and installs, clear explanations, courteous service, and honest, no-pressure recommendations. Many customers also highlight fair pricing, strong workmanship, and a smooth experience from scheduling through completion, with frequent repeat business and referrals.

What Customers in Your Area Mention Most

Responsiveness (249) Customers repeatedly mention fast follow-up, quick scheduling, and the ability to get help sooner than expected, including same-day and next-day service. Professionalism (236) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Speed (214) Many reviews highlight fast diagnosis and efficient repairs or installations that get doors working again quickly, often in a single visit. Communication (181) Customers value the clear explanations, appointment updates, call-ahead notices, texts, and thorough walkthroughs of problems, options, and completed work. Expertise (167) Reviewers frequently praise the team’s knowledge, accurate diagnosis, and ability to explain technical issues in simple terms. Friendliness (156) Reviewers repeatedly describe technicians as friendly, personable, kind, and pleasant to deal with. Trustworthiness (141) Customers often note honesty, integrity, no-pressure recommendations, and service that avoids unnecessary upsells. Workmanship (138) Customers praise the quality of repairs and installations, often saying the work is thorough, clean, and makes doors run smoothly or like new. Value (111) Reviews commonly mention fair, reasonable, or competitive pricing and describe the service as worth the cost.

Recent Reviews from Monroe, NY

Tina Leiker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron was great! Very personable and informative. Great service all around.

Response from Ron Business Owner

We really appreciate your comments, thank you Ms. Leiker!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Sharon Marble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/11/2011

Great Service. I had had multiple visits from another company to try to repair my door. Fixed the first time with Precision Door Service. Correctly diagnosed that the problem was the rollers.

Response from Ron Business Owner

Thank you so much Ms. Marble!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Rollers

Martin Ruby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 05/11/2011

Our door broke with our car still inside. The door looked as if it may fall on the car. After 5 unanswered calls to the company that installed the door we called "Precision" and Ron Kull arrived earlier than promised. Our car was not damaged and the door was expertly repaired.

Response from Ron Business Owner

Thank you very much for your time & the review! We really appreciate it Mr. Ruby!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Mark McIntyre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 05/09/2011

Came the same day I called and was able to fix the issue very quickly. Wrote down parts that may need to be replaced in the near future, did nto pressure to change them on the spot. Will definatly use again when I am ready to replace old parts.

Response from Ron Business Owner

Thank you very much Mr. McIntyre!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

L. Rosenthal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/03/2011

Ron convinced me that I didn't need a new garage door which he could have sold me. A prompt repair with new springs saved me over a thousand dollars! A very refreshing experience!

Response from Ron Business Owner

Thank you very much Ms. Rosenthal!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

G. Skivington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/03/2011

Answered the phone, no having to leave a message; On Time, Efficient, Quality Work, Left no mess, checked the entire system.

Response from Ron Business Owner

Thank you very much Mr. Skivington, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

D. Massaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/03/2011

Will in future call for any other needs. Will also recommend to others on great job & service. Thanks!

Response from Ron Business Owner

Thank you so much Mr. Massaro!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Mike Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I needed a custom fitted garage door opener installed because I had a wood beam obstructing the path needed to pull open a garage door. The technician that came to my house designed a custom fit and it works perfectly. These guys really know their trade. In addition, both times they came to my house, they came exactly at the time they said they would and the price they charged me was $175 below their original estimate. If you want a professionally installed door, opener, or repair, you need look no further. Call them and let them do what they do and you also will be a very satisfied customer.

Response from Ron Business Owner

Thank you again very much Mr. Martin! We really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Melissa Dempsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/01/2011

We chose Precision initially for a garage door repair. When they arrived, it was determined that a repair would be very difficult (this was no surprise to me). We began looking into new doors and the estimates were very reasonable. With an old house, where everything is some odd size, we were able to find an affordable and great solution with Precision. Overall the experience was fantastic, and Ron and Jason were very helpful and friendly.

Response from Ron Business Owner

Thank you very much again Ms. Dempsey, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Alan Storch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/28/2011

Prompt professional repair at a reasonable price. Would definitely recommend.

Response from Ron Business Owner

Thank you very much again Mr. Storch!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Ernest Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/25/2011

My garage door was saved from destruction witch saved me alot of money Thanks guys!!!

Response from Ron Business Owner

Thank you very much Mr. Jackson!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Rollers

Adam Kempf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron was a great help in selecting the correct door for my garage. Prompt service, reasonable pricing, no hassles. I recommend Precision to anyone needing garage door work.

Response from Ron Business Owner

Thank you very much Mr. Kempf!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

John Frenett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We chose Precision based on a number of factors, including: --fully insured --online reviews credible and favorable --pricing estimate, obtained by phone, was reasonable --established company On a bitterly cold day in February, Ron showed up right on time. He worked efficiently, quickly identifying what needed to be done (spring replacement). He had other suggestions, but did not push additional products/services. Next time an overhead spring breaks on a garage door, I'll call Precision.

Response from Ron Business Owner

Thank you very much Mr. Frenett! Thank you for your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Gatley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 04/18/2011

Great Job!

Response from Ron Business Owner

Thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

J. Tillinghast

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/18/2011

Tremendous service. Technician's knowledge outstanding, will recommend you folks to all my friends. OUTSTANDING.

Response from Ron Business Owner

Thank you very much again!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Allan Romeo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/16/2011

We were referred to Precision several years ago when we first had a problem with our aging garage door. They've repaired different problems with our door 3 times over the last seven years. We've always experienced prompt, reliable and friendly service. They've always been able to repair the problem and don't just try to sell us a new door. We have really appreciated their honesty & competency and won't hesitate to call them again if needed.

Response from Ron Business Owner

Thank you very much again, we really appreciate it!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Tim Cliby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/13/2011

Called Sunday night... Someone answered. Said that a tech would be out Monday before noon... The tech came within a few minutes had the garage door opener repaired and working smoothly. Did not try to sell me anything new, I thought his price was fair. Glad to find a small local merchant to do business with. Tim

Response from Ron Business Owner

Thank you very much Mr. Cliby!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Steven Mueller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/13/2011

Great job. Professional, quick and honest.

Response from Ron Business Owner

Thank you very much Mr. Mueller!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Bill Jewett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/11/2011

I appreciate your showing me the cause of the problem and how I can do the simple repair if it occurs again in the future.

Response from Ron Business Owner

Thank you very much Mr. Jewett!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Mike Reike

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/07/2011

RONNIE , did a great job , very happy with new door, he also did a few extras things that customized it to my liking , thanks again

Response from Ron Business Owner

Thank you very much again Mr. Reike!!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Alana Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/05/2011

I wish I could remember the technician's name because he was terrific. He gave us all of our options and explained everything very clearly. He worked quickly and everything works perfectly now. I wish we hadn't waited so long to get our door fixed. It's soooo quiet now, and no more animals in the garage!

Response from Ron Business Owner

Thank you very much again Ms. Sullivan!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

J. Gostomski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/04/2011

Courteous, and a good job!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Darryl Cady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I picked your company from the Yellow pages and it sounded like company that had a long experience with garage doors and would do a professional job. Your company could also respond on the same day as my call even though it was on a Saturday night.

Response from Ron Business Owner

Thank you very much Mr. Cady!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Lilly Mitra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 04/04/2011

The technician who showed up did so on time, and was very professional. He explained up front what the problems were with the door assembly (10.5 years old), and what items would need to be replaced and at what cost. Only upon getting our agreement, and explaining the warranty policy, did he proceed. He found another broken item later, and said he would need to fix that, and we told him to go ahead. He was done in about 45 minutes. He explained at the end what he fixed, and told us that it should work for 8-10 more years without problems. He also outlined what might break in the next year or two. He informed us that those items were working fine now, and did not need to be replaced right away. Both my wife and I really liked his professional approach.

Response from Ron Business Owner

Thank you again Mr. & Mrs. Mitra, we really appreciate your business and the time you took to leave your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Wendy Farkas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/03/2011

I knew my garage door would eventually stop working. We had experienced inconsistent symptoms for a long time and kept limping the door along. Well we came back from a trip and found the door open, our house sitter could not get it to go down. So I tried to figure out what was the problem and went online to the Lift Master site and tried a few of their suggestions but knew that I would need a professional. So I went on line and looked up repair places in Rochester and Precision looked like they were straight shooters, dependable and would get the job done right the first time. I was able to get a technician out here the same day that I called and soon learned when he arrived that he was also the owner! My home is older and the wooden garage door is very large and heavy and he was amazed that the two puny springs that had been installed were still working. So he tried the heaviest spring he had and that was not enough and had to put two on the door to get it to open and close safely. Then he worked on the opener that had burned out from the demand of the weight of the door. He had to travel back to the shop for a part and was back in record time and the door was working the best it ever has by the end of his call. I am ecstatic with the service and the professionalism of Precision Door. Ronnie even came back for free when the door started to act up again and needed one last tweak to get it right. Precision Door is the best and I highly recommend them.

Response from Ron Business Owner

Ms Farkas, thank you so much for the awesome review, and for taking your time to do it! We really appreciate your comments and your business, thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Brenda Myrthil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/31/2011

Precision Door offers 24/7 service, which helped us in our time of need. Customer service was quite evident as they were efficient, friendly, and knowledgeable. I highly recommend them!

Response from Ron Business Owner

Thank you very much Ms. Myrthil!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Kathleen Tipper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 03/30/2011

I made my decision to work with Precision solely based upon the professionalism and courtesy of Service Technician, Jason Wagar. I had previously received a quote from another service provider, which was less than Precision, but they lacked the ability to provide a great customer experience. I am completely satisfied with my new garage door install and will recommend Precision in the future. Many thanks for your hard work and dedication to your customers!

Response from Ron Business Owner

Thank you very much again Ms. Tipper, we really appreciate it!!

Service: Install Garage Doors

Product: Garage Doors

J. Gostomski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/25/2011

Thank you Ron!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Andrew Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mendon, NY 03/24/2011

opener works fine

Response from Ron Business Owner

Thank you again Mr. Wood!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Deborah Owens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/24/2011

I was in a hurry so I started to back out of the garage without noticing that the garage door was not all the way up. BANG! I hit the door and knocked it out of the tracks on one side. It wouldn't move up or down, it was stuck! Luckily I was able to pull out, but my door stayed wide open. This was about 2:00 in the afternoon. I called Precision, made an appointment and by 6:30 that same evening, my door was back to normal - good as new. Ron was super fast and very nice. As he said, my husband would have never known anything had happened (wish I hadn't said anything!) Great service, timely and reasonably priced. Thanks!

Response from Ron Business Owner

Thank you very much Mrs. Owens!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
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Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624