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Read what people are saying
about Precision Garage Door in:

Wayne County, NY

Precision Garage Door of Rochester
has received 83 reviews, averaging 4.97 Stars:
Review:

Great service!!! Mark Sherman was my technician. He was very professional and knowledgeable. He fixed the door quickly and effectively. I am very satisfied with his service. Would definitely use the services again!!!
Irena Pitolaj
A Response from: Mary

Thank you very much for your review! Great job by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I could not have been more pleased with Drew and his work. He was pleasant, informative, and very knowledgable. This will be my first call with any garage door problems and would give six stars if I could. jim
James Forshay
A Response from: Mary

Wow, thanks for such a great review for Drew! We appreciate you as our customer!

Drew Stewart Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

The technician came on time and was very helpful in solving the problem. I have recommend your service to others. Great company. Garage door works great even in the very cold weather.
Larry Brown
A Response from: Mary

Thanks very much for choosing our service, and for sending your comments!

Ron Kull Service Provided:
Garage Door Repair
Product:
Springs
Other Staff:
Review:

Very satisfied with service, extremely reasonable bill. Will call again for any and all overhead door service. Thanks again.
Brian O'Mara
A Response from: Mary

Thank you very much, we really appreciate you as our customer! Great job by Dave!

Service Provided:
Garage Door Repair
Review:

Excellent service and excellent service man. Mark was very helpful and explained everything to me prior to fixing my problem. Very happy with the service and I will always recommend Precision. 5 stars to you!!!!
Thomas Vasile
A Response from: Mary

Great job done by Mark! Thank you for sending us your review!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Incredible Customer Service!!! I got a return call after hours, Ron came to the house the next day, such a nice guy and very professional! A week later, Mark shows up, he called ahead and was able to come earlier than scheduled! Terrific guy! Oh yeah, as for the product, they replaced a large garage door on a pole barn, very reasonably priced! Beautiful door with a new key pad and two remotes!! Thanks so much and if you are reading this review and looking for a new door or service, look no further. These guys are real deal and you will be very pleased!! Good luck!
Joanne Kennedy
A Response from: Mary

Thank you very much for your comments and review! We do really appreciate it! Great job by Mark & Ron.

Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

We saw an ad in the phone book yellow pages that stated Precision worked on our make of garage door opener. It was great to communicate with a person when we called. I also liked the internet connection, to confirm appts., and pictures and brief bios of the technicians. The reviews were also helpful and interesting. Ron arrived both days on the early side of the estimated appointment time. Ron replaced the mother board in our opener very reasonably. It's been working great ever since. Thanks, Ron. Rich & Sandy Wirth Newark
Sandra Wirth
A Response from: Mary

Excellent review of Ron's service, thank you so much! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair
Other Staff:
Review:

We have a two bay garage and both doors were in need of upgrade/repair. Called Precision on a Friday, technician was there on Saturday (called ahead to ask if he could move appt time up, Yes pls!). Dave didn't attempt to sell us anything we didn't need, performed upgrade/repair on both doors and opener installation the same day. Special request to replace gasket seals on bottom of each door (special material not std on the truck) was accommodated within a few days. Best contractor experience we have had in a long time. Will definitely recommend Precision to family and friends.
Michael Lisena
A Response from: Mary

Thank you very much for your review! We really appreciate you as our customer! Great job by Dave!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Precision Door offers quality workmanship at a very fair price. The coil spring broke on our 23 year old garage door. I did a good deal of searching on line and spoke to friends and Precision Door was the obvious choice. I called them on a Sunday afternoon and the call was answered promptly. We set up an appointment for Monday afternoon with Ron. Ron called ahead and we were able to meet early than originally scheduled. Ron explained what could be done, repair the spring and service the door Vs replace the entire door. I ended up choosing to replacing the door as some panels were damaged and Ron said they could do the work by Wednesday Jan 31. Dave arrived Wednesday and had the door fully installed inside of three hours. Thank you, John N
John Neumann
A Response from: Ron

Thank you very much for your detailed review & for choosing our service!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent, prompt service. Reasonable price. Will definitely use Precision in the future.
Pam Alvarez
A Response from: Mary

Great job done by Mark! Thank you for sending us your review! We appreciate you as our customer!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

5 Stars! Prompt & on time when scheduled. Did not waste time doing what had to be done.
Aaron McIntosh
A Response from: Ron

Thank you very much for sending us your review! Great job done by Mark!

Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Felix was terrific. Everything was done quickly, on time, and the new door works great. I would recommend to friends and family.
Jenny Rhinewald
A Response from: Ron

Thank you very much for choosing our service & sending us your review! Great job by Felix!

Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

I'm sorry but I have forgotten the technicians name who repaired my door but he did a great job. The original call was for a broken spring but he pointed out that the door needed an overhaul. I knew that it did but he quoted a price and time which mus much less than I anticipated. He did the job quickly and adjusted the door opener afterward. The door has never operated as smoothly as it does now. Great job done timely and at a fair price. Thank you A definite 5 star
Richard Benton
A Response from: Ron

Thank you very much for choosing our service! We appreciate you as our customer! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair
Review:

5 stars: experienced a complete shut down of garage door unexpectedly late on a thursday night. Called Precision first thing friday and they showed up that day and fixed our door. This company is attentive, knowledgable, and dependable. I would recommend them wholeheartedly based on my positive experience. No non-sense customer friendly company.
John Marx
A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate you as our customer! Great job by Dave!

Service Provided:
Garage Door Repair
Review:

Can't ask for better service. Outstanding turn around as far as responding to our needs. We used your company 3 different time in the last 5 years. I wouldn't call anyone else. Thanks
Roy Larose
A Response from: Ron

Thank you very much for being a very loyal customer! We really appreciate it!! Great job done by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

We're so happy with our new door. It's adds so much curb appeal to our house. The quality surpasses what I thought a garage door was. It's so solid and well built. I didn't think I would be so thrilled about a new garage door, but we both are. Mark and Dave were great..so easy to work with and both provided quality work. Thanks Precision...I will highly recommend you!
Denise Gordon
A Response from: Ron

Thank you very much for choosing our service & sending your detailed review! We really appreciate it! Great job by Dave & Mark!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision repaired our garage door spring. They were professional, on time, and did a outstanding job. I would highly recommend them to everyone.
Edson Bellis
A Response from: Ron

Thank you very much for sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Mark did a great Job.
Richard Delorenzo
A Response from: Ron

Thank you for sending us your review! Great job Mark!

Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

The technician arrived on time, called before he arrived, was very courteous, and did a good job in a very short time. We would definitely use your company again.
Marile Waterstraat
A Response from: Ron

Thank you for choosing our service! Great job done by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

New to the area, never had a garage door opener and it wasn't working so I went to the phone book. Ad looked professional and there was a discount for mentioning ad. Thought I would have to wait until next day but then they called back with time in 1 hour....great!!! The tech was very good about educating me about garage doors and fixed the problem plus pointed out other issues. Thanks!!!!
Kathryn Moser
A Response from: Ron

Thank you very much for choosing our service! We appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair
Product:
Springs
Other Staff:
Review:

Great service done on a timely fashion. Very pleased
Christine Mizro
A Response from: Ron

Thank you very much! We appreciate you as our customer!

Felix Coriano Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Super serviceman. Came in, told us the problems, and how to fix the problems. Cost up front, and that is what we paid-no hidden charges. Adjusted the runners, greased the rollers, set up the radar lights, handed us the remotes, gave us a quick lesson on how to use, and was on his way within an hour. Highly recommend. Thanks, and the Garage door works great
Arnold Demarsh
A Response from: Ron

Thank you very much for sending us your detailed review! Great job Mark!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

I found your company in the phone book and called to have repairs done to my garage door. Mark called and arrived right on the schedule given to me over the phone. He was quite patient in explaining the problems and solutions as well as the cost. As I plan on purchasing a new door in the spring (hopefully from your company) Mark helped me to decide the best plan of action to get through the winter. A heartfelt thanks to him and your company. -Mike-30-
Mike Stowell
A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Ron showed up on time. Serviced the door and opener and explained any new parts he had utilize
Jack Pickersgill
A Response from: Ron

Thank you very much for choosing our service & sending us your review!

Ron Kull Service Provided:
Garage Door Repair
Product:
Rollers
Other Staff:
Review:

Friendly, and on time. Called ahead to inform me of his arrival. All work performed was excellent, left no mess behind. I would def recommend him and Precision to a friend. Thank you for your services!
Andy Jacobs
A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!

Mark Sherman Service Provided:
Garage Door Repair
Product:
Garage Doors
Residential Technician:
Review:

We were very happy with the service performed by your technician, Mark Sherman. He was courteous and explained everything in a straight forward manor. He showed us what the problem was and that besides the cable we knew was broken, both of the brackets that hold the cable's were clearly on the verge of failure. We had no suspicion that he was trying to sell us parts we didn't need. He also informed us of the age of the door and opener and told us when they might expect to need replacing. We were very satisfied with the service and would not hesitate to call Precision for any future garage door repairs.
Bruce Shepard
A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer! Great job by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

You were referred by my son. He had a new garage door installed. I was impressed with the technician who repaired my door. He worked until he did both jobs under adverse conditions.
Sandra Poutre
A Response from: Ron

Thank you very much for being our customer, and for sending us your review! We really appreciate it! Great job Mark!!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Ron came out a very short time after I called. He was extremely cordial and knowledgeable. It was clear that he was very interested in doing a great job and making sure I was a satisfied customer. He provided repair options and clearly outlined the cost of each. He had all of the parts necessary to do the job on the spot. He even reprogrammed the system in our 2 vehicles so that they could open the door. I would recommend him to anyone and have! A true professional!
David Schwind
A Response from: Ron

We really appreciate you as our customer, thank you so much for sending us your detailed review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Other Staff:
Review:

We have used your service twice in the last 3 years. great customer service with great responce time for repair. Your tech. was very informed on door repairs. we will most diffently use you again. thanks.
Roy Larose
A Response from: Ron

Thank you very much for sending us your review, we really appreciate you as our customer!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

my friends in Newark gave me the name of this firm. prompt, pleasant and great technician. Mr. Arena came when promised, spent lots of time explaining to me what our problem was, gave suggestions as to how to maintain the work he did. He probably could have told me I needed a new door and new opener, but was very honest and rebuilt the hardware and related items on my existing wooden door. he also simply adjusted the existing opener. I was impressed with that. neat worker and again, impressed with his not selling me anything more than I needed!
Julie Ahmed
A Response from: Ron

Thank you very much for choosing our service and sending us your review! Great job done by Josh!

Service Provided:
Garage Door Repair
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