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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 2551 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very pleased with the prompt and professional service we received from Precision. I would not hesitate to recommend them to my friends.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very helpful, with lots of good information; he did an excellent installation job. Two minor quibbles: (i) what I told on the phone didn't match the price initially charged due to the addition of a service charge (Mark corrected this immediately when I complained) and (ii) the opener, which is very nice and quiet, has the new MyQ Security 2.0 rolling code system and it does not work with the Homelink receiver in my 20121 car. This was rather annoying to learn after the fact. The incompatibility is not Precision's fault but it seems to me that I should have been informed of the possibility that there could be a compatibility issue before installation, as such problems are known. Homelink is sending a repeater kit to help me solve this problem (for the cost of shipping only). But dealers should press Liftmaster to include this kit with their units (or provide them free to dealers to include as a free add-on for customers that need it) for the next several years.

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A Response from: Ron

Thank you for sending us your review, we really appreciate it!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick turnaround,on time and Great service!!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very happy with our new garage door opener. It is amazingly quiet. The service was excellent and our technician explained in detail the benefits of the new opener and how to maintain it.

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A Response from: Ron

Thank you very much for sending us your comments! We appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We contacted Precision because you would take a service call on Labor Day weekend. We had a late appointment -- 5 to 7 pm -- but Mark had a cancellation and was able to see us at 2:30. He contacted us a half hour before to make sure we were available. He was informative and efficient in fixing our broken spring and adding a door overhaul; then we discovered the garage door opener had also failed, and agreed to make an appointment when he could return with the proper part. With both repairs he clearly communicated our choices; he was courteous and capable. We are very pleased with both the door repair and our new garage door opener.

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A Response from: Ron

Thank you very much for sending us your detailed review! Thank you for choosing our service! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door spring had broken on a Sunday morning so 24/7 repair service was very important to us. We checked out the yellow pages and online and called Precision. Mark was prompt, courteous, friendly. He explained our options and what he recommended. He answered our questions and cleaned up as he worked. We would definitely recommend Precision for garage door repairs!

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A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for prompt, efficient, and quality service on the installation of our new garage door. We're very happy with the results!

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The 24/7 service came in handy. Mark did a great job. I will certainly call Precision again.

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A Response from: Ron

Thank you very much for choosing our service! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found Precision while doing an internet search. Precision is a great company to get your work done with. Ron came out quickly to estimate a replacement door and to also replace the overhead opener. Mark showed up a few days later to do the installation. Mark is very professional, friendly and thorough and completed the job on an extremely hot and humid day. If you get a chance to use this team I recommend that you do.

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A Response from: Ron

Thank you very much for choosing our service! And thank you for your detailed review, great job done by Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ronnie was excellent - prompt, courteous, knowledgeable and went above and beyond. We will absolutely use his services going forward.

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A Response from: Ron

Thank you very much for your comments, we really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I think our repairman was Mark. He actually showed up a bit early (my son was able to let him in) and was nice enough to wait for me to arrive so I could pay him--work was done when I got home. We appreciate the prompt service. He was also professional and friendly.

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A Response from: Ron

Thank you for sending us your review! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very happy with the look and the installation of our new garage door. I would reccomend precision door service to anyone looking to replace their garage door. Customer service was excellent.

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A Response from: Ron

Thank you very much Mr. Kelly for choosing our service. We really appreciate you as our customer!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was timely and Mark went above and beyond to not only fix the problem but improve the door's performance overall. Great job.

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A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a wonderful experience with Precision and would recommend them to everyone. After 4 months of waiting on other garage door places for estimates etc. - I saw Precision was #1 on Angie's list so I gave them a call. Ronnie came that same day and gave me the quickest estimate I'd received out of 4 places. What I appreciated about Precision is Ronnie wasn't a sales person, he is the owner! There was no sales pitch and he spoke to me like a normal person - I appreciated that! It was Thursday I had the estimate done and Josh came over on Sunday and put in my new garage door! Josh was very courteous and polite. He did the job in just a couple of hours and when he was done, explained everything to me and off he went. I would definitely recommend Precision to everyone. And the prices beat all the other places - there's no comparison, as far as I'm concerned!

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A Response from: Ron

Thank you very much for your detailed review! We really appreciate you as our customer! Great job Josh!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was friendly and efficient. One of the cables broke and the door would not close. He did the repairs and recommended that I also replace the rollers, which I did. I would definitely call him for future needs. I have used Precision for garage door repairs at my former home in Irondequoit.

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A Response from: Ron

Thank you Judy, we really appreciate you as our loyal customer! Thank you for sending us your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job!

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A Response from: Ron

We really appreciate you as our customer, thank you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, courteous, friendly service. Highly recommend.

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A Response from: Ron

Thank you very much for choosing our service!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

excellent service

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A Response from: Ron

Thank you for choosing our service!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'm writing this review more than 5 months after the service call because most people are usually satisfied immediately after service is performed, but I wanted to be able to report that my garage door is still operating perfectly and smoothly several months later. Mark came promptly per the scheduled appointment time when I had a garage door that couldn't even be operated manually and was falling (dangerous!) from the top. The opener had completely failed and needed to be replaced and the condition of other parts like bearings and rollers were not good either. So it was a "big job" but I appreciated Mark explaining the problem, the solution(s) and my options. I like asking questions and watching the work during any type of service call as I always learn something new and Mark explained everything to my satisfaction, and he also told me what I could do to keep everything in good working order. It was a very cold February morning but he did everything cheerfully and was very professional, and cleaned up afterwards. I was on that day and still am a satisfied customer today.

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A Response from: Ron

Thank you very much for your very detailed review! We appreciate that you took some time to make sure everything still worked good a few months out, great idea! Great job done by Mark!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very professional and friendly at the same time. He explained my options for replacing the springs and hardware on my garage door. I made my choice and Mark began working. He replaced both springs and all hardware then checked on my second garage door, all within an hour. He cleaned up his work area, I paid the bill and he was on his way. I highly recommend Precision for all your garage door needs!

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A Response from: Ron

Thank you very much for choosing our service, and sending us your detailed review! We really appreciate you as our customer! Great job Mark.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was great

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A Response from: Ron

Thank you for choosing our service! Great job Mark!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark Sherman was great. You should be proud to have him on your staff.

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A Response from: Ron

Thank you very much for sending your review! We really appreciate you as our customer!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and efficient. Garage door works better than ever! Thank you!

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A Response from: Ron

Thanks you very much for choosing our service! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would, and will recommend Precision to anybody with garage a door issues .The service tech. was fantastic . on time, polite, courteous,and explained the problem and repair .very satisfied .

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A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was very professional and took the time to explain all that was offered and how to maintain the door and operation of locking mechanism. The finished installation makes the property look so much better. The door works smoothly and not nearly as heavy as previous door....well worth the investment. Josh kept work area clean and he was very organized. Door went up quickly. Will recommend this company to others

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate you as our customer. Great job done by Josh!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with the service. I was prepared to pay for a new garage door and received good information on the various grades and prices available. After evaluating my current door, he suggested possible repairs and replacement parts that would work for me. I ended up replacing springs, cables, and sheaves. The technician was on-time, he called first, and the service was quick and thorough.

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A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Precision Garage Door 7 years ago when I owned my fist home. I said that if I ever needed a new garage door again I would not hesitate to call them. Well I just had a new door at my 2nd home installed last week and once again the service was great!

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A Response from: Ron

Thank you very much for choosing our service again! We really appreciate your loyalty as our customer. Great job done by Mark!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Tech did a great job and explained how I should take care of my door which I appreciated. I am not sure but I think his name was Mark Sherman.

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A Response from: Ron

Thank you very much! We really appreciate you as our customer!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ronnie: Iâ??m sorry for the delay in responding to you, but I have been traveling recently and things have finally settled down. Felix Coriano came to fix my garage door on Saturday, June 1. Felix was professional, courteous and an excellent worker. I did not hesitate to let him into my home. When it turned out that my garage door was not actually broken, Felix stayed to review all of the moving parts and then oiled (if that is the correct term) the door so that it is so quiet. In addition, Felix noticed that the support pieces were not correct, and he took the time and trouble to re-attach them. Best of all, Felix scampered up on a ladder and replaced the light bulb at the top of the garage that had been blown out for months. I never would have been able to reach it on my own. To say I was delighted with the service is an understatement. Thanks again!

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A Response from: Ron

Thank you very much for sending us your detailed review! Great job done by Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This company has done two garage door replacements and springs and rollers for us. They are very professional and I recommend them to anyone needing quality service. Mark did a great job, thanks.

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A Response from: Ron

Thank you very much! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Garage Doors

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624