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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 2651 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron, I was absolutely delighted with Precision! I remember calling you (and others) a few years ago....and contacted you (and others) again a few months ago. So Glad I stuck with you! From your friendly and informative visit to your very competitive quote to your on-time delivery and perfect installation....I am so very happy! I DO tell everyone how pleased I am with Precision. Thanks for giving me faith in local business!

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A Response from: Ron

Thank you so much for your detailed review! We really appreciate you as our customer!

Ron Kull Service Provided:
Install Garage Doors

Product:
Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everyone was friendly, knowledgeable, and helpful in making proper selections. Delivery and installation of a new door and opener was prompt and everything was neat and clean when completed. Pricing was fair and they did not try to oversell me on something I didn't need. Would definitely recommend Precision Door.

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A Response from: Ron

Thank you very much for your detailed review & for choosing our service! Great job Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Casey was very courteous & gave us a very detailed explanation of installation & operation on new garage door. We would definitely recommend him to our friends if they need a new garage door or any repairs.

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A Response from: Ron

Thank you very much for sending us your review card! Great job Casey!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with Precision was a positive one. Ronnie was personable and performed the service to my garage door quickly and to my satisfaction. The only negative was he was 30 minutes late. I would hire Precision again for any garage door work I need in the future.

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A Response from: Ron

Thank you for sending us your review!

Ron Kull Service Provided:
Garage Door Repair

Product:
Rollers

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was excellent. Mark finished the job in a timely manner and answered any questions I had. Everything seems to be working well and I would recommend Mark and your company..

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Why 5 stars? Because you guys were the one company who answered the phone "after hours!" Thank you for being there with a live human! Mark was fabulous... knowledgeable, friendly, skilled. Highly recommended! Thank you!

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A Response from: Ron

Thank you for choosing our service & sending us your review! Great job done after hours by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Casey went above & beyond to fix the garage door. Door was in bad shape, but he continued on to get in working order. I was very pleased with his personality & his work.

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A Response from: Ron

Thank you for sending us your review card! Great job Casey!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician was on time, knowledgeable and professional. He was efficient and fair on the price assessment and very helpful. We were unable to raise the garage door due to the broken spring. The technician saved us a window by getting the garage door to open. He was great.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

1st class technicians. show up as promised and the work is done quickly. Great job!!

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A Response from: Ron

Thank you for your comments & for choosing our service! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Terrific job!, Great response time, professional installation and fair price. I recommend unequivocally. Paul Celuch

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First class operation, salesperson(owner), was very knowledgable, was not pushy, and offered sound advice. Price beat competion. Installer did a great job and certianly knew what he was doing. Overall, great price, great install and very satisfied with the Amarr Door.

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A Response from: Ron

Thank you very much for your comments & review!

Felix Coriano Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are more than pleased with the service Precision provided. Mark was there early, replaced the old opener, cleaned up and explained the new unit in detail. Mark understands superior customer service and we will always recommend Precision! Thank you again.

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A Response from: Ron

Thank you very much for sending us your comments, we really appreciate you as our customer! Great job by Mark!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful experience with this company especially when compared to another company in town that starts with an F. The man who installed our opener was super! He made sure we got the opener that met our needs so we would use the built in garage door openers that are in our cars instead of having to use the ones that came with the unit. He did not have the proper opener in his truck so he had to make a special trip to get the right one. The installation was fast and perfect. He made sure all was working well and that we knew everything about our new opener as it had more features then our old one. And he installed a box outside of the house so we could get inside the garage if we locked ourselves out which has happened before. I highly and I mean highly recommend this company. Oh one more huge thing the installer actually was friendly and valued our business and gave use great customer service. Other stores can learn from Precision overhead door service company!

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A Response from: Ron

Thank you very much for your comments & review! We really appreciate you as our customer!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

EXCELLENT JOB

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A Response from: Ron

Thank you very much for choosing our service & sending us your comments!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the knowledge and professionalism Ron conveyed and the quick response time to my call for an appointment.

-

A Response from: Ron

Thank you very much for sending us your comments, we really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Casey was awesome! He was the best installer I've ever dealt with. He worked for 12 hours straight and did a wonderful job. He excepted nothing but perfection. I was really impressed and based on my experience with him I would highly recommend Precision Door Service.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Casey!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very professional and efficient in replacing the springs and other old pieces of the opening mechanism, and very patient in answering all of my questions. When the other door needs an overhaul, I will definitely call Precision. And I freely recommend your company to anyone in need of garage door repairs. Great job, Mark!

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A Response from: Ron

Thank you very much for choosing our service & sending us your comments! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Casey was fantastic! Very knowledgeable and efficient. He explained what needed to be done to repair my garage and the cost of the repair. I would highly recommend your company and Casey specifically. Thank you

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A Response from: Ron

Thank you very much! We really appreciate you as our customer! Great job Casey!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door was highly recommended on Angie's List. My garage door was behaving in a strange manner, and my though was to have it replaced until I read about the tune-up special. That seemed to be the best alternative, the technicians arrived early, performed their magic, and everything works beautifully! I also had a new opener installed, not that I needed it, but wanted to bring my house up to code. Besides, the old one was 22 years old. I was so pleased with their work, that I inquired which garage doors they sell and will focus one those brands when I'm ready.

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A Response from: Ron

Wow, thank you very much for your review & comments! We really appreciate you as our customer! Great job done by Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super fast and courteous and on a Sunday....did a great job...will use you again, Thanks!!

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A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have always been pleased with Precision's promptness and service...they are reliable and fair. Ronnie,the technician, was thorough about the repair and careful to leave the garage door in excellent working order

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A Response from: Ron

Thank you very much for choosing our service & sending us your review!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron came within four hours of my first call to Precision Door, diagnosed my opener problem and replaced my door opener once I decided that was the way to go--ALL ON A SUNDAY! Fast, excellent work, personable service--everything you value in a service company.

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A Response from: Ron

Thank you very much for choosing our service & sending us your review!

Ron Kull Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ronnie was great to work with. In addition to the service call he showed me how to inspect my system for potential problems. I will definitely refer him to others that are in need of service.

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A Response from: Ron

Thank you very much for sending us your comments, we really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We called Precision based on other reviews we had seen on line. They were very easy to work with. The appointment was scheduled with ease, the technician called prior to showing up and when they came they were professional and gave me my options. We decided to not have our current door repaired but to rather purchase a new opener. The technician gave me an estimate of how long it would take and stayed within that time frame. The only thing I didn't like was they did not give me the option to use the current wiring but rather ran new wires in my garage. At the end of the day it's not a huge deal but that's why I didn't give them five stars. I would have like to have had input into the decision.

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A Response from: Ron

Thank you for choosing our service & for sending us your comments! We appreciate you as our customer!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron assessed and repaired our 18 year old garage door. He was prompt, personable, professional, thorough and knowledgeable. He was honest and didn't try to over-sell us on something not needed. You can tell how passionate he is about the business. When our door ultimately needs to be replaced I know who I am turning to for purchase and install!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our Garage door wouldn't go up -- the motor hummed, but the chain didn't move. I called Precision, and got a very knowledgable and friendly technician who quickly diagnosed and fixed the problem (a nylon gear, designed to "fail first" as it was easy to replace, had worn out). As a bonus, he checked, oiled, adjusted, and cleaned the rest of the opening mechanism.

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A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The two installations went extremely well. Technician instructure were very clear and informative. Thanks for the Good Job!

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A Response from: Ron

Thank you for being our customer! Great job Felix!

Felix Coriano Service Provided:
Garage Door Opener Install

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very knowledgeable and very friendly. He was fast, efficient and has a great sense of humor.

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A Response from: Ron

Thank you very much for sending us your comments! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

In the last year I have had Precision come out for an emergency garage door repair and a trouble shoot for my garage door opener. The technician was Mark Sherman and did an excellent job each time. Precision was the only company who came out on a Sunday for my emergency door repair. They were great from the customer service on the phone to the final work done at the house. Thank you Precision :-)

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A Response from: Ron

Thank you very much for your detailed review & comments, we really appreciate it! Great job done by Mark!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When I called to schedule an appointment and was told they could come the same day, I was blown away. When I was told that they could come late that night, after I got home from work, I was totally flabbergasted! The work was excellent and the cost was reasonable. Thanks so much!

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A Response from: Ron

Thank you very much for sending us your comments! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair

Product:
Cables

Other Staff: Ron Kull
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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624