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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 2651 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark showed me the broken gear and explained why it happened. He also gave me advice on "stop the squeaking". The repair service was a pleasant experience. I chose Precision because it was Webster based.

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A Response from: Ron

Thank you very much for sending us your comments! Great job Mark!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

6 star service friendly and courtious tech who could ask for anything more

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A Response from: Ron

We really appreciate your comments, thank you! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your prompt and most courteous response, diagnosis, and replacement of our old/failing garage door opener was most commendable. It is so comforting to know that such high quality workmanship and service is still available in today's economy. I am most grateful to Ronnie for his outstanding friendliness and service to us. I would highly recommend Precision to my friends, neighbors and associates. Thank you ever so much.

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A Response from: Ron

Thank you so much for sending your detailed review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Install

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage Door Repair - Mark Sherman Mark was very professional and courteous. The work was done efficiently, and he was thorough in his explanation as to what was done and what to expect in the future. For my next garage door repair, I will definitely go to Precision, and Mark in particular.

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A Response from: Ron

Thank you very much for your review & for choosing our service! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hello Ronnie, Thank you for the great service we received. Our door and opener was close to 20yrs old and we were having an ongoing issue of the opener not working properly when using the car or the wall unit. Being a chain drive opener, it failed on several occasions and of course it happened when you have an appointment. Mark, our technician did tell us it is old and that he could adjust it, as well as several other checklist items to make sure things are running smoothly. Being old, he could not say how long it would last, and that eventually it may need to be replaced. Since he had been early to our place, I asked him to go ahead and replace while he was here. I also asked about the noise and clunking that was irritating and could be heard throughout our house, upon operating the opener. He said it was due to the rollers. I also had him replace those with the newer ones that are much quieter. He inspected the springs, lubricated everything, explained the operation of the unit, and cleaned up. I was very satisfied with Mark's professionalism, his expert training he received from your company, and his personal devoted service. His honesty is also very much appreciated. We will definitely call upon your company for any future needs. Thank you Ronnie and Mark Sandy and Tom Tuschong

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A Response from: Ron

Thank you so much for such a detailed review! We really appreciate you as our customer! Great job done by Mark!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door was fixed extremely fast and done efficiently. Works great! Thanks! Dawn Merriman

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A Response from: Ron

Thank you very much for sending us your comments! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciated that Ron arrived early for our appointment, was friendly, efficient, and completed the work quickly and satisfactorily. It's a pleasure doing business with Precision!

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A Response from: Ron

Thank you very much for choosing our service, we appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overall great experience. Very courteous and knowledgeable staff. Would definitely recommend Precision Door Service to anyone.

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A Response from: Ron

Thank you very much for being our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was professional, quick, and clean. It was a pleasure doing business with Precision, and I have since referred my coworkers for business. Thank you Mark!

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A Response from: Ron

Thank you very much for choosing our service!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark Sherman was excellent. This was an emergency service (Sunday) and he came around 6:00 pm. We called another place that offered similar services and they quoted an outrageous price over the phone without even seeing the issue. It was clear that the person did not want to do the work even though they offered emergency services. Mark was extremely accommodating and did the work in a well professional manner. There is no doubts that we will use Precision again when needed. They truly understand customer service!

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A Response from: Ron

Thank you very much for choosing our service, and sending your detailed review! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience in at a critical time. Ron was very friendly and knowledgeable. He even made necessary adjustments to prevent future problems. Thanks for everything. I would be glad to recommend Precision to my family and friends.

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A Response from: Ron

Thank you very much for choosing our service, and for your comments!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I loved working with Precision, they were quick to respond and very courteous throughout the process of getting my garage door repaired. The final product is better than ever and I'm glad I gave them a call.

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A Response from: Ron

Thank you very much for sending us your comments!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with the service and price. My garage door was not working very well intermittently (especially when it was colder than 20 degrees) in a house I recently purchased. Ron said we really needed a new opener. He had it installed in about an hour and I love it. It runs great (even at 5 below zero)and is super quiet. Ron was very nice and quite knowledgeable about garage doors. I would definitely recommend him. Came on time and did a great job.

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A Response from: Ron

We really appreciate you as our customer, thank you very much!

Ron Kull Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

i am very glad I found you guys in the coupons as my garage door was catching up by the pulley. I attempted to fix my self and doing so broke the spring. So calling you now was the best. The Service Call was set up for Friday and was good to you word. The service man was fast & of good humor , personable, told me the problem, price and went to work after I agreed to the job. Very Happy Customer you have here.

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A Response from: Ron

Thank you very much for sending us your review! Thank you for choosing our service!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

your technician arrived when he said he would, quickly diagnosed my problem, and spend an hour or so repairing, replacing and adjusting the door. It works like a dream now and is much quieter. I am still amazed that it always works, and opens and closes when I ask it to. Thank you

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A Response from: Ron

Thank you very much for choosing our service! We really appreciate your as our customer!

Felix Coriano Service Provided:
Garage Door Opener Install

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very much appreciated same day service.

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A Response from: Ron

Thank you very much for choosing us & sending us your comments!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks! My garage door stopped working the day before I was to go out of town and Precision was at my house the next morning.Had my door fixed in plenty of time for me to get to the airport.The service person was so nice and I will never use anyone else. Precision was not the first company I called ,no one else could come for over a week! Precision in now the first company I will call

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A Response from: Ron

Thank you so much for sending us your review! We really appreciate you as our customer!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

2 service men, both personable, ahead of schedule, professional, excellent work opener repair, spring replacement on two doors

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were impressed by your original service call and were not disappointed by the quality of service we received from Mark Sherman. His professional and personal approach to installing our new garage door will insure our continued use of your services. We have also expressed out positive feelings about your company to our friends.

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A Response from: Ron

Thank you very much for your excellent comments about Mark's work. We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

UNBELIEVABLE SERVICE. CAME AS SOON AS POSSIBLE AND FIXED THE SPRINGS. IT'S AN OLD DOOR BUT HOPEFULLY WE CAN KEEP IT FOR A COUPLE MORE YEARS OR RUN THE CAR THROUGH THE DOOR. GREAT COMPANY AND GREAT REPAIR MAN.

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A Response from: Ron

Thank you very much for sending us your comments! Great job done by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'm very happy with the 2 garage doors Ron installed, and the door opener Mark installed a week later to replace a failing old one. They were very pleasant and professional, answered all my questions, and did a great job of cleaning up afterward. Would definitely recommend them to others and call them if I ever have problems or need to have my other (old) opener replaced.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark did a first class job installing a new garage door opener.

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A Response from: Ron

Thank you very much for sending us your comments! Great Job Mark!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had worked with your company in the past. Expectation went above and beyond. ***** Garage door issues ... which were easily remedied. Found out that I needed a new battery charger. Experience with you and Mark were wonderful! Would do it again in a minute!! Thank you so very much for your sales, service, and customer service!!!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very knowledgeable, professional, and friendly. We are very happy with the service that we received. Mark replaced our tork-master. We would definitely recommend precision, and especially Mark to friends and family. We would not hesitate to use precision again. Thank you!!

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A Response from: Ron

Thank you very much for sending us your review & for choosing our service! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

good work efficient work

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A Response from: Ron

Thank you very much for choosing our service! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and attention to detail.

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A Response from: Ron

Thank you very much for sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I highly recommend Precision. I never had to have my garage door repaired and didn't really know who to call. My garage door spring and cables broke on a weekend with my car stuck in the garage. I was sure I wouldn't be able to find anyone to come out and fix before Monday morning. I did an internet search and came across Precision who is a local company and has 24/7 answering service as well as weekend service. I was impressed that someone did answer my call on a Saturday evening and that there would be someone available to come out and fix my door. Ronnie was very professional, courteous, and patiently explained my options. He had my garage door fixed very quickly!

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A Response from: Ron

Thank you so much for choosing our service & sending us such a detailed review! Thank you!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had my springs replaced. Excellent customer service.

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A Response from: Ron

Thank you very much for choosing our service! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After examining our forty year old door Ron gave me the option to have the door replaced or repaired. I had already been told by another company that the door could not be repaired and that it would be dangerous to not have a new door installed. I chose "repair" I couldn't believe that in an hour Ron from Precision had our door running smoothly and quietly. It's great. It saved us a lot of money. Ron's quote for a new door turned out to be lower than other quotes I had. Because of their friendly, skilled professionalism and very fair pricing I will definitely be calling on Precision when it's time for a new door.

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called 6yrs ago for a broken spring. Loved the service and the work. (you guys put a sticker under my opener in the garage). I kept it there and used you for a door tuneup. I will also call if I need anything else. Thanks.

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A Response from: Ron

Thank you very much for continuing to choose our service, we really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624