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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 2474 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark came within 2 hours of our emergency call when our door broke. It was 9:30 pm. He replaced the broken spring and gor our damaged door working so we could keep our early morning schedule without trouble.

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A Response from: Ron

Ms. Setti, Thank you very much for taking the time to send us your review! We really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Mark, was great. He was extremely professional and courteous when he came to install our brand new garage door. I would definitely recommend Precision to anyone needing a new product or service to an existing product. Thank you!

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A Response from: Ron

Ms. Reid, Thank you very much for sending us your review! We are really happy to hear that you're pleased with your new door & the installation process. Great job done by Mark!!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our spring broke, so we had it replaced along with new rollers and cables. However the old door began popping after these repairs. Ronnie came by the same day we called him and said we needed a new door and he gave us a full credit for the prior work toward the new door. Mark installed the new door the next day. He was very friendly even as I watched him work to learn how the pros install doors. He was nice to return two days later, on short notice, to install the weatherstripping after I painted the trim around the new door. Their customer service is excellent and their product are top quality.

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A Response from: Ron

Thank you very much for sending us your detailed review, we really appreciate your comment! We so glad to hear that you are satisfied with your experience, thank you. Great job Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response on a late Sunday night. Excellent service and technician.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark Sherman is a great tech! Great results! Reasonable rates! Used you several years ago and will use you again in the future for any repairs/service I need!

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is my second positive experience with Precision- prompt, professional, personable!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Felix was very pleasant, considerate & knowledgeable. I enjoyed the opportunity to work with him & your company. I am looking forward to having a working garage door for a change, today & for the future.

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A Response from: Ron

Thank you very much for your detailed review. Great job Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service!

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A Response from: Ron

Thank you very much for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark provided excellent and speedy service to my call on a Saturday evening. I found you in the phone book and glad I called. I will highly recommend Precision to my friends. Thanks for such excellent service!

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A Response from: Ron

Thank you very much, we really appreciate your comments! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was performed on our garage door opener on Saturday, August 18, 2012. Felix did a great job from start to finish. He arrived promptly, and he was polite, friendly, efficient, and helpful. I couldn't believe how fast he fixed the problems (determining why the door opener would not receive a signal and setting up my Prius remote door opener so it would send a signal to the home opener). He also did maintenance on the door, and it is running much more smoothly and quietly now. He got everything done in probably less than a half hour, and the service was done at a very reasonable price. We've used your company before and were very pleased, and we'll use your company the next time we have a problem

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate your loyalty as our continued customer! Great job Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had replaced the battery in my keypad because it didn't work. It still wouldn't work, so I thought I had a bad key pad. After a quick check, Mark suggested trying a second new battery, an LO! it worked.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an inspection done and a key lock installed so that I can open my garage door in the event of an electrical outage. Mark was very patient with all my questions and he took the time to explain what is done during an inspection and what I need to do to keep my garage door working properly.

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A Response from: Ron

Thank you very much for your review, we really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had quotes from 3 local companies. Precision was the lowest. Normally - I would go with the middle price but the way Ron explained and presented himself and the product sold me. The install went well and the tech. did a great job.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was great!! He had to push my time back a bit due to a long-running job, but he called me ahead of time to let me know, which I really appreciated. He got to my house EXACTLY when he said he would, which was also a bonus. He finished the job in less than 45 minutes. I would use Precision again without hesitating.

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A Response from: Ron

Thank you very much for your detailed review! Thank you for choosing our service! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very helpful in explaining the situation and trying all possible options before having to replace the garage door opener. He was very willing to work within my schedule, which I am great full for. I have nothing negative to say.

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A Response from: Ron

Thank you very much for choosing our service & sending us your detailed review! We really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very Professional; clearly outlined my options; explained the work and pricing.

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A Response from: Ron

Thank you very much for choosing our service, and for sending us your review! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark did an excellent job installing the 2 springs, on a very hot, hot day.. You have a super installer.. Ed

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A Response from: Ron

Thank you very much!! We really appreciate you as our customer! Great job done by Mark!!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark came very promptly and even waited for me as work made me late to meet him. He looked at the problem with a rusted track and quickly fixed it and got it fully working again. Visit plus small parts charge was quite reasonable.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark Sherman not only installed my new steel garage door perfectly but answered every question I asked to my complete satisfaction. Thank you for sending a professional technician that enjoys doing a good job.

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A Response from: Ron

Awesome job Mark! Thank you Mr. Schickling for choosing our service & for taking the time to send us your review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had used your service in the past so was confident your tech could help. He arrived promptly and had my door repaired quickly. He also cleaned up everything and offered suggestions on how to best maintain the door.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was excellent! He was on time, diagnosed the issue and completed the repairs very quickly. He was very professional and courteous. I couldn't have asked for better service! I would definitely recommend Precision to anyone!

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate you choosing our service! Great job done by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called after hours. The technician was at my house within an hour and the repair was completed in 30 minutes. The technician also thoroughly checked and tightened any loose parts on the garage door.

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A Response from: Ron

Thank you very much for choosing our service & sending us your review! We really appreciate it! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark went above and beyond to explain the operation of my garage door to me and gave tips on maintenance. Very friendly and knowledgeable.

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A Response from: Ron

Awesome job Mark! Thank you very much Ms. Fisher for sending your review, we really appreciate it!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent!!

-

A Response from: Ron

Thank you very much for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door spring broke at 7.15am on thursday 05.21.12. Phone call was made to Precision at 7.30am. Ron was here by 8.40am. Excellent service! Excellent Technician!

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate you as our customer, thank you!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron and Felix were very professional and did a great job in installing the door for us. I would not hesitate to recommend them for any garage door service.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer, great job by Felix!!

Felix Coriano Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent repair service. Fast and clean, and priced competitively. Technician Mark Sherman was informative, but did not try to sell me something I didn't need. Which means when I do need to buy, I'll go to Precision.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was quick and efficient and it cost me what they said it would even though he ran into a little more difficulty and was here longer than expected.

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was courteous, worked efficiently and more importantly he was on time. This is the second time I have used Precision and will continue to use Precision for all our garage door needs.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called the office at 9am saying that my door wouldn't open, was promised a technician between 11am & 1pm, and Ronnie arrived about noon. Not only was my garage door working again in no time, but it was noticeably much quieter, too. Ronnie realigned the door's tracks, strengthened the supports for the tracks, sprayed moving parts with silicon, and replaced the door opener that I used to have to press with a lot of effort. Now all I have to do is touch the door opener and the response is immediate and quiet. The price was right, too. It was 5 star service, easily.

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A Response from: Ron

Thank you very much Mr. Gilbert! We really appreciate you as our customer, and thank you for your detailed review!!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
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Monroe County

(585) 267-5174

(585) 267-5174
Genesee County

(585) 300-4522

(585) 300-4522
Livingston County

(585) 612-4164

(585) 612-4164
Ontario County

(315) 670-4607

(315) 670-4607
Orleans County

(585) 682-2740

(585) 682-2740
Wayne County

(315) 290-3137

(315) 290-3137
Wyoming County

(585) 302-4334

(585) 302-4334
Yates County

(585) 612-4202

(585) 612-4202
Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624