Garage Door Repair Reviews in East Rochester, NY (Updated May 2026)

Having known and dealt with Precision for some time and their reputation for good work, it was a no brainer that I would have them trouble shoot my garage door problem. The company people were very professional and had the problem solved in no time. I would recommend Precision Garage Door for any garage door problem. Gary Schroeder

- Gary Schroeder

This is the 2nd time we had Precision Garage Door come to our house and service our garage doors. Excellent timely service that I will not hesitate to call again. I highly recommend this company and I will tell my friends and family when they ask who to call. A+ service.

- Patrick Walsh

The technician was professional, courteous, and answered my many questions. He also didn't try to sell me any products that I didn't need during this visit, and I value that immensely.

- Donald Shafer

Ron is bear of a man and knocked it out of the park for us!!!

- Mark Louth

Felix was incredible, I honestly can’t praise him enough! He was so kind and patient through a tricky garage door issue and didn’t give up until he figured it out. He explained all my options for fixing the garage door moving forward and never made me feel rushed or pressured to make a certain decision. Thank you so much Felix!

- Ryan Stickney

Ron and John are the best! Fast & efficient warranty repair. Easy scheduling too. Thanks SO much.

- Ray Seward

My son needed his garage door repaired, the spring broke today (Sunday.) I called several companies who were not open and then called Precision - a very good decision. They arrived within 2 hours from when I called them. The person taking my information was helpful and very courteous. It took a very short time to install 2 new overhead springs and install an exterior key pad. The price was reasonable, the installer was pleasant to deal with, and the whole process was very easy. Thank you very much.

- Marc Watson

My experience was nothing but positive. Ron was courteous and explained everything. He went over my options and was able to fix my door. As things became available sooner he was able to call and offer me sooner times. I will definitely recommend them to family and friends

- Jamy Bliss

EXCELLENT!

- Vladimir Triaszin

Very professional. Mark explained everything and answered all my questions.

- Donald Shafer

Broken spring. Technician was great

- Linda Dupra

I love Mark! He is prompt, polite, neat, and he knows what he is doing.

- Deborah Nevin

I was very pleased by the service I got today. I called and the service man, Dave, was here in a hurry. He did a great job repairing the cables and pulleys.

- Tom Kostecke

Mark did a excellent service

- Robert Keller

I’m so happy I went with Precision for my first time experience with a new garage door. I trusted their expertise and knowledge from the first meeting. The installation went great and the technician Mark made us feel very comfortable with the process. Highly recommend them to anyone else!

- Victoria Urbanczyk

After scheduling for an emergency service, we were called to say there was a new opening to service our door earlier. The service man called to say he was on his way and when to expect him. He was prompt and inspected everything to be sure that the gear replacement was all that was needed. He explained what was needed and what the options were. He was quick in he work and the door opener was working perfectly. Very happy with the service

- Richard Messinger

On time. Pleasant. Complete inspection. Reasonable cost. Would recommend.

- Ted Horne

Mark was wonderful! He did a great job of putting in the new door, it fits perfectly and runs so smoothly. Mark was polite and neat. I'm going to need a new opener in a while and I will definitely be calling you.

- Deborah Nevin

Fast response, efficient repair and overall first rate service. Thanks!

- Kent Randall

Felix was determined to get my new opener installed in the same day even with a challenging garage setup and the end product is fantastic with the smooth and quiet belt drive. I'm a very happy customer and I highly recommend Precision for fast and reliable service.

- Heidi Weber

Dave came over early. Assessed my needs. Was finished in a short amount of time. Extremely Knowledgable!

- Joe Lamendola

Service was superb!! From the first phone call to the follow up after the installation of my new garage door opener. There would NEVER be a reason for me to call anyone else! Also a 5 Star rating for my technician--David!!!!

- Joan Fontaine

Thank you for choosing our service and for sending us your awesome review! We really appreciate it!

Ron was very personable and explained everything and was very efficient. I would highly recommend him. (5 star)

- Wilma Olsen

Thank you for choosing our service!!

A cable broke on my garage door after regular working hours. I couldn't wait until morning to get the garage door opened. I called Precision and Mark came around 9:00 P.M. He was very tired after having started working early in the morning but he was still very pleasant and even took extra time to repair a part to save me the cost of a new one. He is the person I would call for any garage door repair.

- Don Groff

Thank you very much for sending your review of Mark's work! We really appreciate you as our customer!

I am very pleased with the new garage door and the turnaround time from the time I first called to the actual installation. The email confirmations were helpful and I like that Felix was introduced to me in advance. Felix gets an A+! Thanks!

- Louise Spinelli

Thank you for the excellent review, we appreciate you as our customer! Great job by Felix!

Garage looks great. I am very pleased with everyone involved. From Ron's original quote and consultation, Mary's professionalism in the home office and especially Marks performance with the installation and overview. Great Job by all and I will defiantly refer Precision Door to my friends and family. 5 Star Rating

- Brett Wormley

Thank you very much for choosing our service ! :) We really appreciate you as our customer! Great job done by Mark!

Great service and attention to detail.

- Vince Antonicelli

Thank you very much for sending us your review!

New sensors for both doors, travel adjustment, lube rollers, extra feature programed into zappers that I did not know I had. Very satisfied. Picked you because of your location (ER)

- Richard Terboss

Thank you very much! We really appreciate you as our customer!

Many thanks to Mark for his efficient service last May. He arrived on schedule. He was very courteous & helpful & completed the work quickly. We were very pleased with his service!

- JK Gallagher

Thank you very much for sending us your review!

Great service!

- T Luce

Thank you very much for sending us your review!