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Read what people are saying
about Precision Garage Door in:

Canandaigua, NY

Precision Garage Door of Rochester
has received 25 reviews, averaging 5.00 Stars:
Review:

Mark and Eric were prompt, efficient, courteous and professional. What more could you ask for? I am a very satisfied customer. I'd be pleased to recommend these guys to anyone. John
John Garrett
Mark Sherman Service Provided:
Install Garage Doors
Residential Technician:
Review:

I highly recommend Precision Door for any garage door repairs and/or installations. The seal on our garage door came completely off. When I chatted online with them, they were excellent. When Drew, our tech, came out, he had all of the information he needed within 15 minutes. Gave us a quote, went to get the parts, and was done within an hour of his second visit. I will refer them to all my friends!
Carol Zimmerman
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great work and outstanding customer service!!
Brad Parker
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Felix was great. On time, called ahead, professional, efficient and friendly. Product (Door bottom seal) is very good too. Very satisfied.
Rick Bradley
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

never mind the review, - - - - your service man was EXCELLENT and helped us out and more. Fred Goodnow
Fred Goodnow
Mark Sherman Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

Excellent in diagnosing and fixing the problem. Also, presented options for the repair or replacement of my garage door. Ron was excellent. I hope to call on Precision in the future.
Weldon Rougeau
A Response from: Mary

Thank you very much for choosing our service, and for sending your review!

Ron Kull Service Provided:
Garage Door Opener Repair
Other Staff:
Review:

Dave was superb! He arrived spot on time, then evaluated and lubricated all three doors in 15 minutes. Afterward, he clearly explained his findings and alternatives for addressing them. We agreed on a course of action and Dave implemented it within an hour. The doors have performed flawlessly since then.
Robert Eller
A Response from: Ron

Thank you very much! We appreciate you as our customer!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I cannot stress how nice it is to do business with people who do what they say they will do, when they say they will do it, and for a fair price, and then stand behind their work and product. We love our new door and opener. Ron was a pleasure to deal with, and the people in the office lived up to our every expectation.
Dan Pitler
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

I would rate the service call as a 5. The service was professional, timely and effective. I was also provided with some helpful information. I would recommend this service to others.
Jackie Metz
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

You guys did a great job in getting my garage door up an running again.
Chad Bullock
A Response from: Mary

Thank you very much, we really appreciate it!! Great job by Dave!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Garage spring broke on our door and I called Precision. was given an appointment the very next day. The technician called prior to the specified time to let me know that he would be there within a 1/2 hour. Mark, the technician, was very knowledgeable and explained what had to be done. He offered a couple of options and explained each in detail, with no pressure sales tactic. He completed the job in a timely fashion and cleaned the area. Very satisfied with the process from appointment to having the door fixed. All companies should be this good..
George
A Response from: Mary

Thank you very much for choosing our service and for sending your review! Great job done by Mark!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Mark, the tech, was completely professional from start to finish. perfect install, cleaned up, and the door works great.
Dan Unrath
A Response from: Ron

Thank you very much! We appreciate you as our customer!

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Prompt, excellent service!
Karen Conner
A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Ron did a great job in a tough situation. He fixed My garage door on my boat house over water on planks! Door now works perfect. Great job and highly recommend.
Craig Mott
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair
Product:
Springs
Other Staff:
Review:

We were very pleased that Mark showed up on time. He gave us a choice of solutions to the problem. He applied our choice immediately. As soon as the weather is milder, we'll follow up with weatherstripping. We are pleased with the way our garage doors work now.
Robert Eller
A Response from: Ron

Thank you very much for choosing our service! Great job Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Outstanding performance!! Garage door broke (badly) on Friday night (my fault). Called Saturday am and got Holly in call center. She asked the right questions and answered mine, resulting in an appointment for Sunday. It was extremely helpful to go online and read bios of technicians and to read people's comments, all of which were helpful and positive. Josh arrived on time and went immediately to work, diagnosed the problem and fixed it, all in about 45 minutes. I thought the damage might mean a whole new door, but not so. Josh did recommend new rollers, and installed them, too. Significantly reduced the noise and likely extending the life of the door. All costs were explained ahead of time, and were quite a bit less than I was expecting, particularly on a Sunday. Josh also explained options for a new door if we wanted to upgrade in the future. I asked for this information, and was not pressured in any was by Josh. He was very professional and friendly. The whole process exceeded my expectations. I will definitely recommend Precision and if I upgrade the door will call them to do it.
Will Kuchta
A Response from: Ron

Thank you very much for your detailed review! Great job done by Josh!

Service Provided:
Garage Door Repair
Review:

Ron was vary pleasant and informative he did a great job and corrected the problem quickly. I also liked the idea of 24/7 service and the senior citizen discount
Robert Stanton
A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Josh was more than helpful. He gave great service and was quick with his installation. Should I ever need Precision to come out again, I will ask for Josh.
Patrick Quigley
A Response from: Ron

Thank you very much for sending us your review, we really appreciate you as our customer! Great job Josh!

Service Provided:
Garage Door Opener Install
Review:

I was very, very pleased with the service. Everything was carefully explained to me, and I felt no pressure to buy anything I didn't need. The technician was extremely courteous and helpful. I highly recommend this company.
Marsha Mitchell
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Josh!

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Good service from a knowledgable technician. Consider me a satisfied customer.
Rudy Deier
A Response from: Ron

Thank you very much for sending us your comments! We really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Other Staff:
Review:

They did a great job and took no time at all!
Debbie Campbell
A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Other Staff:
Review:

Ronnie and his team did an awesome job with our new garage door. They were the consummate professionals, and the job was completed on time and on budget. Additionally, the new door completely upgrades the front elevation of our home. Well done!
Tom Hunter
A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer! Great job by Felix & Mark!

Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Josh was on time and repaired the door as requested. The door works better now compared to when it was first installed by my contractor. Thanks Josh for a job well done!! Mick
Mik Szoczei
A Response from: Ron

Thank you very much for your comments! Great job Josh!

Service Provided:
Broken Garage Door Spring Repair
Review:

Technician was great. Came out on a Sunday to fit into my schedule an had the whole job done within a couple hours including cleanup. Would highly recommend to anyone having garage door issues.
Sam Fichera
A Response from: Ron

Thank you very much Mr. Fichera!

Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Fred "was excellent!! Loved him, Great Job!"
Robert Steedman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs