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Read what people are saying
about Precision Garage Door in:

Fairport, NY

Precision Garage Door of Rochester
has received 189 reviews, averaging 4.98 Stars:
Review:

Exceptionally good service, at a good price! Thanks to Ron for moving us up on his schedule when he had a cancellation. Highly recommended.
R.K.
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Prompt service both in first estimate, replies, and in actual installation--all very professional.
Susan & doug Angevine
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Five Star service! Dave Ackley did a great job in installing our new garage door. I relied on his recommendations and couldn't be more pleased. I would certainly have Dave do any service on my door and opener when needed. You are blessed to have Dave on your staff! Thanks Dave!
James Carra
Dave Ackley Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Felix was great, Called ahead, personable, cleaned up afterwards. Told me not to grease the tracks anymore, you're lucky to have him on your team..
Steven Maurinus
A Response from: Ron

Thank you very much for your review! Great job by Felix !

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Mark was fantastic. Very professional, knowledgable and polite!
Brandon Redmond
A Response from: Ron

Thank you very much! Great job done by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Just had a new garage door opener installed. Every step of the process was positive: easy and quick scheduling, courtesy call before arrival, prompt arrival, quick but thorough assessment, and finally expeditious yet precise execution.
Tatyana D.
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

I've used Precision Door for 10 years to do repairs & maintenance on my garage door, and have never been disappointed. Every time the tech has been professional, on time and always up front with me and this most recent time with Drew was no exception at all. I recommend Precision to anyone who needs service on their doors and I plan to continue being a customer of theirs.
Mike Perrilleon
Service Provided:
Garage Door Opener Repair
Review:

Drew did an excellent job. He analyzed the problem, explained the options and what work he recommended. He then corrected the problem and tested the door for proper operation. We are extremely satisfied with the response time and the work Drew finished. Great job!!!
Gary Granath
Service Provided:
Garage Door Repair
Review:

Our garage door spring broke, I checked the websites of a few places and liked the practical approach of precision, and the customer reviews. They came the same day I called, Ron was great, was direct about what was broke, how they could fix it and what it would cost. He offered me two paths, one to replace only the spring, the other to replace the spring and the rollers. Based on his advice I chose to add the new rollers, the doors now work better than ever, fixed same day, for the price he quoted. Great work, thank you!
Ryan Shafer
A Response from: Mary

Thank you very much for choosing our service, and for taking the time to send your review! We appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Other Staff:
Review:

This is the second time I have used this service and their name says it all. The first time I had Ron the owner appear at my house and do the service. You can tell a lot by working with the owner of a business and he was great. This time I had Dave Ackley who arrived on time and offered some suggestions as well as giving me the estimate in advance. A very pleasant experience, even if I had to pay for it. Five stars all the way. —Mike Sullivan
Michael Sullivan
A Response from: Mary

Excellent, thank you for your comments on Ron & Dave, we really appreciate you as our customer!

Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Drew came out to my house yesterday to fix a broken spring on my garage door. After looking at the door, he explained that while the spring was broken, replacing the springs would not fix the actual problem which was a cracked door panel. Drew created an estimate on what was needed to be done to fix the problem, explained the process and pricing, and even told me to shop around if I wanted. He was confident that the pricing and services offered by Precision would not be beat. I greatly appreciate Drew being thorough and upfront. Many businesses would have you pay for the repair today, and the total replacement later. We plan to schedule our door replacement with Precision in the next few weeks.
David Grabert
A Response from: Ron

Thank you very much for the excellent review for Drew!

Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

5 stars Technician was prompt and accessed our problem quickly. Explained our options. We made our decision. The work was done in a timely manor. Very courteous and explained the work he performed. Good job.
Betty Mitchell
A Response from: Mary

Thank you very much for the great review! Job well done by Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Great service. I called at 8:30 AM and the job was completed by 11:30AM the same day. Vey competent, professional and courteous. I would not hesitate to recommend or use their service again.
Michael Savage
A Response from: Ron

Thank you for choosing our service! Great job by Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Outstanding service. Technician was professional, friendly and honest. Repaired the springs on my garage door and cables. Highly recommend using their services!
Joe Caruso
A Response from: Mary

Thank you very much for your review! We appreciate you as our customer!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

5 Ron provided excellent service, explained everything thoroughly, and was courteous and businesslike.
Clark Patterson
A Response from: Mary

Thank you very much, we appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Other Staff:
Review:

We are very appreciative of Drew coming out on a cold night at 9:30 to repair our door so we could get our car out the next morning. Everyone was friendly and professional.
Nancy Schindler
A Response from: Mary

Thank you very much for choosing our service and sending your comments!

Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Fast, friendly, professional service. Our repair tech came to our house at 10pm so we could get the cars out for work the next day. Top-notch service at a fair price. I'm a very happy customer.
Robert Conway
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

This is the second time I have used your company for a garage door issue. I have been extremely pleased with the integrity and work one by each technician (I have had Dave and Drew). They give an honest assessment and advice. The work is done well and in a timely manner. They,also, have been early to the appointment both times after calling ahead. I would certainly use them again and recommend them in a heartbeat.
Jan Merchant
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

David, and Precision Door, did an excellent job with the installation and repair of a new garage door opener, sensors, and spring system. I was very pleased with their professional and courteous service. Thanks so much!
Robert Doran
A Response from: Ron

Thank you for sending us your review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Dave MacKay was very efficient and did a great job repairing our garage door. He was pleasant and expedited our service call.
Donald Haney
A Response from: Ron

Thank you for sending us your review!

Service Provided:
Broken Garage Door Spring Repair
Review:

We needed just a small tweaking of our door, and it was quickly and capably handled by Drew and Fred, and at a reasonable price. (We chose Precision primarily from reading the reviews written by others in our area, three of whom we were pleased to discover we actually know!)
Bill and Jean Keplinger
A Response from: Ron

Thank you for sending us your review!

Drew Stewart Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

I expected I would need a brand new door. Drew reassured me that I had maybe a couple more years left. He was totally honest with me and repaired what needed to be done. I will let you know when I need a new door. Drew did a great job.......
Donald Kelly
A Response from: Mary

Thank you for the great review for Drew! We appreciate you as our customer, thank you!

Drew Stewart Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

On time and professional service. They stand behind their work.
L J Fisher
A Response from: Mary

Thank you very much for the great review for Felix!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was very happy with the service from my initial inquiry through the door installation and beyond. The responsiveness was terrific, as was the opportunity to have the door installed on a weekend. Mark did a great job installing the door and returning promptly to make a minor adjustment at my request. He was very professional and friendly. Would highly recommend Precision Door.
Terri Pease
A Response from: Mary

Thank you very much for sending us your detailed review! We appreciate you as our customer!

Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

i was very pleased with the service i got from precision garage, the tech was very polite and explained what needed to be done very well, thx
Greg Schwartz
A Response from: Ron

Thank you for choosing our service and for sending us your review!

Felix Coriano Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Dave Ackley showed up within 24 hours of service request and was able to isolate my problem and resolve it quickly, while providing routine maintenance tips to keep my garage door operating smoothly for years to come. Great service provider!
Marc Eick
A Response from: Ron

Thank you very much for sending us your review! Great job done by Dave!

Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

It took a little time for the garage doors to arrive from the manufacturer but it was well worth the wait. The actual installation went as smooth as silk. Dave and Fred arrived on time and went to work immediately. They were installing two single garage doors after they had removed the old wooden doors. They asked us questions whenever there was an option available and completed the installation on time and to our complete satisfaction. They cleaned up after themselves as if it were their own home.
John Mccormick
A Response from: Ron

Thank you very much for sending us your review!

Dave Ackley Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Fred did a nice job. He was informative as well as pleasant!
Lou Pulvino
A Response from: Mary

Thank you very much, we appreciate you as our customer!

Service Provided:
Garage Door Repair
Review:

Very nice job. Fixed the obviously broken spring, and maintained the rest of the door system. Both garage doors are now tiptop.
Michael Buckley
A Response from: Mary

We really appreciate you as our customer, thank you for your review! Great job Dave!

Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Ron met me at my daughter's home to review options for a new garage door. He was extremely helpful, competent, and professional. He explained our options, made recommendations, and provided a very fair and comparable price for the service. Most importantly, the new door will be delivered and installed three days from now on a Sunday. I would recommend the services of Precision Door without any hesitation.
John Travers
A Response from: Mary

Thank you for taking the time to send us your review!

Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
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