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Read what people are saying
about Precision Garage Door

Precision Garage Door of Rochester
has received 1730 reviews, averaging 5.00 Stars:
Review:

Today was just for an an estimate for my insurance co and service call to see why the garage door malfunctioned. The door wasn't replaced but still excellent service. I'll call back when the claim is approved.
Yuki Cameron
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

I received immediate service when I needed it and Ron was personable, knowledgeable, professional and made the experience enjoyable. He gave me all my options and helped me stay within my budget. Thank you!
Michele Davis
Ron Kull Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Other Staff:
Review:

Technician (Drew) was very professional, showed up at the appointment time and did a good job explaining what was wrong with my garage door and with the repair. Done in around an hour.
Mark Guentner
Drew Stewart Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Precision Door was there when I needed them. They were on time, courteous and proficient. They diagnosed the problem, took care of it, and charged an amazingly reasonable. They even threw in a couple of light bulbs for my garage opener for free! I recommend Precision Door very highly!
David Eckstrand
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Buying a garage door is easy, you shop around for the cheapest price? WRONG! Ron and his crew is what CUSTOMER SERVICE is all about! What an Outstanding Company to do business with! Customer service is what its all about! Thank again and I will Definitely pass the word along to everyone I know about how AWESOME it is to do business with Precision Door!
John Monteleone
Ron Kull Service Provided:
Garage Door Opener Repair
Other Staff:
Review:

Excellent service from call to finish. Came out at 9 pm to fix broken door and was professional, efficient, and helpful. Called Precision after contacting another company whose service technician was rude and unwilling to make an after-hours call even though they advertise as such. Precision was excellent and we will be purchasing a new door from them because of the wonderful service we received.
Kim Condon
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

All was done sarisfactorily
Barbara Ames
Eric Johnsen Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

5 Thanks for your great service Ron.
Chuck Bartolotta
Eric Johnsen Service Provided:
Garage Door Repair
Residential Technician:
Review:

Drew called ahead and was right on scheduled time. He replaced springs,bearing plates and cables. He discussed the different levels of service available. I appreciate the friendliness and information obtained. 5 stars to him.
Larry Huss
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

On Tuesday, April 3, Dave from Precision, made a service call to repair a troublesome door opener. He arrived on time, made the repair and even lubed our door. Perfect!!! Couldn't ask for better service!!!!
Jim Hagen
Dave Ackley Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Precision has restored my faith in home service firms like yours. I could not be more satisfied and pleased with your service, scheduling and your product.
Dennis Kennelly
Dave Ackley Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Residential Technician:
Review:

I am in LOVE! I purchased an AMARR door and Lift master belt drive opener. The service was exemplary from start to finish. Ron came out to look at the project and answered all questions at that time. Mary was always available to answer any further questions I had. Although the site has pictures of door installations, she sent me others that helped with my personal choice of a door. Felix came out to install the new door and opener. He was friendly, reliable, and professional. He took time in putting the door together and considered my opinion in positioning of the "extras". When it came time to put the opener up, he had a little unexpected snafoo in relationship to positioning and the windows. No worries, he was able to make adjustments and all I can say is "Bravo Felix" for a fantastic job!!
Diane Morrison
Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Called Precision due to spring broken and needed replacement. They sent someone out immediately which is a huge plus for future emergencies. Pricey, but knowledgeable on repairs. He quickly changed out the springs and asked him to change the garage door seal and he did that as well. I recommend them if you need repairs.
Manoj Patel
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

These guys do great work.from the time I contacted them to the door being installed was only 2 days.
Gideon Bratcher
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

In a world where there is so much disappointment and failure to respond and follow up, not only were we lucky enough to get an appt the same day, we were pleasantly surprised at the friendly, fast and precise service we received. Awesome
James & amy Cote
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Technician was on time, polite, knowledgeable and provided a service call repair which is all the door needed.
John Norton
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Called to see if he could come earlier than originally scheduled (on a weekend, no less). Arrived on time, courteous, explained everything he needed to do - what more can you ask for?
Melody Reynolds
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Not just on time, but early for their appointment. Polite, professional. Very pleased with service.
John Wright
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Excellent service on our garage door. Replaced our motor and reprogrammed all our devices. Great customer service!!
Karen Passarelli
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

I highly recommend Precision for their professional service. My garage door opener failed. My nephew told me to make one call and that was to Precision, the company that he used for service at his new home in 2017. The service technician, Eric, called in advance, even though I was his first customer of the day. Eric listened as I described the issue of the garage door opener fail and as I have detached garage with no other entry point than the door with no key access, Eric was able to lift the door enough to gain entry to the garage. He assessed the issue, gave me options for replacing the 27 year old opener and completed the work within 1.5 hours. In addition, Eric provided me with an added solution by installing a Key Release, which allows manual access as an override to use when the power is out. In addition, Customer Service - excellent. The Customer Service Rep was able to accommodate my schedule when making the appointment.
Mark Kay Holleran
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Your technician was prompt, courteous and cleaned up after himself. I was very satisfied with the job he did. Garage door works great!
Peter Latragna
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Thank you for your quick response and diagnosing and fixing our garage door problem.
Kevin Walkland
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great job, Quick, neat, and friendly. Installer did a great job.
Robert Falzalare
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Speedy, courteous and knowledgeable. My rollers were immediatly identied as the problem and new maintenance free rollers were installed. Mark did a great job and looked at the whole system to ensure problem free operation.
Andy Lawrence
Mark Sherman Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

Wonderful company. We are so happy for their great service!
Colleen Labman
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

I’m so happy I went with Precision for my first time experience with a new garage door. I trusted their expertise and knowledge from the first meeting. The installation went great and the technician Mark made us feel very comfortable with the process. Highly recommend them to anyone else!
Victoria Urbanczyk
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Mark was wonderful. Showed me how to do everything. A very pleasant experience.
Kathleen Grentzinger
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Very professional and competent. Scheduling was prompt and service was high quality. I’d definitely recommend them to others and use them again.
Douglas Wegman
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

OUR TECHNICIAN CALLED AHEAD AND GAVE US HIS ESTIMATED TIME OF ARRIVAL AND HE WAS RIGHT ON TIME! HE EXPLAINED WHAT WAS WRONG WITH THE DOOR, TOLD US HOW MUCH IT WOULD COST AND GOT RIGHT TO WORK. HE WAS FINISHED AND DOING PAPERWORK IN 15 MINUTES. GREAT jOB!!
PATRICIA kEHRER
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great job once again!
Chad Costanza
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
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