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Read what people are saying
about Precision Garage Door

Precision Garage Door of Rochester
has received 1634 reviews, averaging 5.00 Stars:
Review:

Excellent service!! The service specialist was professional and explained everything to me. Great job. Would definitely recommend your service.
Dan Marollo
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Mark saved the day to fix our broken torsion spring. He arrived on time, explained what my options were, and fixed it right in about 45 minutes. Great guy!
John Sobraske
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Had a problem with garage door not opening completely. problem intermittent. Technician made adjustments and issue resolved. Door was inspected by another garage door company several months ago and said all was ok. Made no adjustments, Door subsequently failed and auto damaged to the tune of $1000.00
Ralph Meleo
Dave Ackley Service Provided:
Garage Door Opener Repair
Residential Technician:
Date: 01/13/2018
Garage Door Repair
,
Review:

Our garage door would not open on a Saturday morning. We called Precision (and others) - Precision quoted us a time and cost to come out on Saturday and advised that they would improve if they could - which they did! (btw, the other companies we called NEVER returned our calls.) Ron was very professional and helpful. We are / were very pleased with his company and service. Will call Precision again if we ever need service on our garage door and recommend them to our friends and family. Thanks!
Cindy Driver
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

Dave was Fantastic. Very Professional and Personable. Lubricated springs at no charge and explained things to look for maintence wise. Was very Knowledgeable and Friendly. Would recommend to EVERYONE! ???? 1/12/18
Duane Austin
Dave Ackley Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Residential Technician:
Review:

Great service! Came when expected. Answered all questions, helped me troubleshoot issues.
Joann Fitzgerald
Mark Sherman Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Residential Technician:
Review:

I have called Precision on three occasions - each time with great results. Everyone involved is very professional and helpful.
Dan Collins
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Mark Sherman showed up on time and immediately diagnosed the problem. A few adjustments and my garage door was working fine again. I have used Precision Door Service twice before and have always been happy with their work and courteousness.
D Wing
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Precision was the only business willing to address our need the same day. The service tech (Mark) arrived 2hrs earlier than expected and took care of the issue. The temperature was 5 degrees that evening. He was professional and resolved the issue promptly. My wife and I are very pleased with the product and work done but more importantly we felt like they really cared because of the timely response. I received call backs from other companies for the next days but they were too late. My family will do business with precision and refer our friends as well. Thank you!
Yancy Ellis
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Have had you work on my garage door in the past.scheduling was easy. The service man was friendly, knowledgeable, and efficient. All my problems were rectified and the price was reasonable.
Daryl Krenichyn
Eric Johnsen Service Provided:
Garage Door Repair
Residential Technician:
Review:

We have used Precision in all 3 of our homes, we have always been very satisfied with their work and the professionalism of the technician. That’s why we keep calling to solve any problems that might arise.
Naomi Lasser
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Residential Technician:
Review:

I always call orecusion when I have an issue with my garage door. Quick, reliable and fair. Thank you!
Debbie Parker
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Mark is fantastic...personable, professional, and I couldn't be more happy with the work he did. Door worked beautifully through the arctic temperatures of this past month. Thanks, Mark!!
Alisa Curlee
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Very happy with the service and equipment installed today! Professional, courteous and excellent service ! Garage door opener is high quality and reasonably priced.
Mark Nupp
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Great repair and nice serviceman
Bob Maynard
Eric Johnsen Service Provided:
Garage Door Repair
Residential Technician:
Review:

Ron was able to get to me sooner than expected. I knew within 5 minutes of his arrival what was wrong and how much it will cost. I will not hesitate to call him again. He was very knowledgeable and installed a safety feature on my garage door springs.
Thomas Orlando
Ron Kull Service Provided:
Garage Door Opener Repair
Product:
Cables
Other Staff:
Review:

Ron was my service technician. He arrived on time and was friendly and courteous. He explained what needed to be done and was finished within the time frame stated. All this in zero degree temperatures!
Barbara C.
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

5 star rating with service and quality of materials. All aspects of the service I received was professional: arrived in a marked vehicle, uniformed technicians with identification, very proficient, efficient, knowledgeable, provided all information to my understanding, clarified my questions, very pleasant and courteous. Purchased new rollers, remote/keypad, and garage door opener. Thank you for the great service. I highly recommend Precision. Love the photo of the two dogs in your on the web site!
Lisa D Smith
Dave Ackley Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

Fast service; I called the night before able to get everything fixed by early morning. Price was very reasonable. Felix was very efficient at his work.
Peng Chansakulporn
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Performed as advertised - excellent customer service
Michael Williams
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Easier to deal with than my insurance company! I literally had the problem fixed within a couple hours of calling the office! Mark explained what happened, how he'd fix it, what it would cost and what I'd want to consider in the future. Excellent service - and the repair work was affordable.
Eileen Bazin
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Precision was able to get my garage door fixed the same night I called. Aaron, the tech, was great. Very fast, professional, and effective. I really appreciated Precision being able to get my door fixed on the night I called. It saved me a great deal of hassle. I highly recommend Precision!
Gordon Simmons
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Really excellent and prompt service!
Derek Linton
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

We had a new garage door opener installed by Mark Sherman and his associate on !/2/2018. He talked with our warranty company to explain that our current unit was not repairable and needed to be replaced. We got the OK to proceed and they promptly completed the job. Both Mark and assistant were a treat to work with. We paid them, and they explained the operation etc. Very pleased, Bob & Diane Edwards
Robert Edwards
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Everything about my garage door opener was very refreshing. First there really a real person who answered the phone when I first called. Then the technician arrived at my place at the time I was told he would. After his examination of my current opener hi recommended the one that would be best for me. And, he had one on his truck an, installed it quickly. The price was well within my expectation.
Sam Nester
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

I would highly recommend Precision. Felix was polite and excellent at his job. He was honest telling us he could fix the opener but couldn’t guarantee it and it was only a small amount more to replace the whole thing. We are loving our new key pad and app. ????.
Chad Malone
Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

My tech was Mark and he was absolutely the best. He pointed out the faults I had with my door and was very helpful. I would recommend Precision Overhead Garage Door Service to my friends and family..thanks for the good work and service you guys provide... Mike Mance
Michael Mance
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Excellent service Excellent price Great people to work with
Joanne Kennedy
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

In sub-zero wind chill weather on a holiday week-end, Jennifer (who answered the phone) assured us Precision could fix the broken chain on our "primary" garage door today. Ron was here in about 2 hours, explained what needed to be done, told us up front what it would cost (honoring the coupon from the website), and was done in about 45 minutes. From start to finish, these folks were professional and just great people! THANK YOU!
Loren/Bruce Penman
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Mark was very helpful and efficient in resolving our garage door problem especially on such cold weather conditions.
John Van roo
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
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