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Read what people are saying
about Precision Garage Door in:

Orleans County, NY

Precision Garage Door of Rochester
has received 16 reviews, averaging 4.97 Stars:
Review:

My appreciation began the minute someone from Precision answered my phone call. We discussed the specifics of my needs, the process of repair/replacement that could occur with the repairman and scheduled a visit. Drew called ahead and arrived as scheduled. We looked at the situation and agreed that the existing door was OK. He outlined the items he would need to replace and we agreed to the price for the job. Without looking at his bio, I can say if Drew is a typical employee, he like the others is the reason for the 97% five star rating. I am a retired carpenter. I have installed many garage doors in my day. Drew did an outstanding job. I did not stand around and bother him as he did his work but as I watched from time to time I knew I was watching a young man with the very highest level of skill and positive attitude about the work he was performing. I give this company my highest recommendation to anyone who needs a repair or replacement.
Fred Harrington
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Mark Sherman did a great job installing a new Garage door and replacing a bad panel on an old one
Peter Jones
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

I was very pleased with the outcome of my dilemma. I was experiencing a problem with my garage door, it simply wouldn't stay closed, so after tweaking every adjustment possible I made the decision to call a professional. Mark showed up, but first calling to inform me that he would be a few minutes late and it was only a few minutes and he had by door issue taken care in less than 10mins. Outstanding & very professional.
Steve Corrigan
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Felix was the first Tech that came out for the estimate. he was very helpful and gave me all the information that I needed to make an informed decision. no hassle, no pressure. Gave me the literature and let me decide. Mark came out to do the work a couple weeks later. excellent work. cleaned up after themselves. did not try to sell me an opener I didn't need, very courteous . definitely recommend. very reasonable. way better than the big box store.
Eric
A Response from: Mary

Awesome! We really appreciate your detailed review, thank you for taking the time to send it! Thank you for choosing our service!

Mark Sherman Service Provided:
Install Garage Doors
Residential Technician:
Review:

Both of your technicians were polite and did there job well. They explained what had gone wrong and what would help keep our door working better and we had them replaced the rollers. Also I asked them about a garage door opener and they gave me advice and price of each kind. Again, they seemed to like their job and working with people.
Paul Balcerzack
A Response from: Mary

We really appreciate you as our customer, thank you for choosing our service!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

your technician discovered no electrical power was functioning in the garage even though all fuses were in order. He suggested I call an electrician & did not charge for the service call.
Richard Eilers
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Choose Precision because of past service...Technician arrived ten minutes early, discussed problem and went to work. Job was completed in less than an hour. Very polite, knowledgeable and competent. Very happy with service as in the past.
Carol Mayer
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Casey was running late, but he called to let us know- very much appreciated. Good service as usual, we keep coming back!
J Shaw
A Response from: Ron

Thank you for sending us your review card! Great job CAsey!

Service Provided:
Garage Door Repair
Review:

Great job by Casey!
R Hewitt
A Response from: Ron

Thank you for sending us in your review report card!

Service Provided:
Garage Door Repair
Review:

Tech was excellent. I thought the parts were a little expensive but overall I was very satisfied.
Kermit Beadle
A Response from: Ron

Thank you very much for choosing our service & sending us your review! Great job Mark!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Your service was prompt and the gentleman who came was friendly and found the problem in a very short time. I was very pleased.
Maureen Harrigan
A Response from: Ron

Thank you very much for your review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair
Other Staff:
Review:

I highly recommend Precision Door of Rochester AND Ronnie, who is the owner of the Company. I wish I could say that I have found something wrong, since I had the new door and opener installed by Ron, but the only thing is the door. It is so quiet when I let it down, that I have to look to see if it actually happened.....AND IT DID!! Thank you, Ron, for the quality and the top notch service I received by you.
Eileen McElwain
A Response from: Ron

Thank you very much for sending us your review, we really appreciate your comments!!

Ron Kull Service Provided:
Garage Door Opener Install
Other Staff:
Review:

Fast and professional service. Tech explained everything and more.
Dennis Brooks
A Response from: Ron

Thank you very much Mr. Brooks! We really appreciate your review, we're happy that we could help you with your repairs. Great job Mark!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

"I had a bizarre problem with my garage door openers and I felt that the only resolution was replacement. I called my usual garage door repair service and they said they were busy and would call back in a few days. After a week I called them a second time and they said the same thing. After another week I called Precision and Mark Sherman was out the next day installed new openers, programmed them to my specs and gave me a very good introduction to the unit. Price was right about what I expected and I was quite pleased with the operation. I have only one tiny complaint and that was with the outside control boxes. The port where you pair the box with the remote is a tiny rubber flap and it keeps popping open. If it stays open it will corrode and be useless. There is really nothing wrong with the box except its a bad design. I'll just put a glob of Silicon on the rubber flap and it will be just fine. It would be fine to let the supplier know. Thanks for the great work Oh and the other place still hasn't called back!
Robert
A Response from: Ron

Thank you very much for taking the time to send us your review! We really appreciate you as our customer! Great job Mark!

Mark Sherman Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

Very prompt/ explained everything thoroughly. Demonstrated use after job done, very good experience!
D. Miller
A Response from: Ron

Thank you very much Ms. Miller!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Very good service, professional,prompt and friendly.
Thomas Waldinger
Service Provided:
Install Garage Doors
Product:
Garage Doors