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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Precision Garage Door of Rochester
has received 512 reviews, averaging 4.96 Stars:
Review:

OMG, called at 2 pm, tech was here by 3, job finished by 4. unbelievable service, above and beyond my expectations. I saw the billboard on the way home from work and gave them a call, so glad I did. New garage opener with all the updates that I needed, my wife and I can not express how pleased we are with everything!!
Warren Brant
Dave Ackley Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

This was a no brainer. Honesty, integrity. Best door company in the area.
Al Burke
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Felix, did a great job on installing new garage opener. Very professional, knowledgeable and helpful. 5 star rating
Mario Lariccia
Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Excellent service from the entire team. They were very patient in my decision process and the professionalism from those in the office, sales, and installation was top notch. 10 out of 10 service. Thank you. The for looks amazing!
Tracy Saville
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Promt courteus service
Bogdan Mscichowski
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Just as we were wrapping up our Sunday evening, I went to put the garage door down, went in the house, and we all heard an enormous, scary, CRUNCH: the door had come off the tracks and was hanging precariously. We didn't want to leave it that way all night, and called Precision to see if they could come out. Not only were they there within the hour, but explained what the issues were and helped us to understand that we'd be needing to replace the door within the year--and we could definitely see why. Great service, reasonable price, and friendly!
Monica Gebell
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

The Tec who responded to our call came to our house promptly at the beginning of our service call window. The Tec was friendly and quickly fixed our issue with the sensor.
Jason Baldwin
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

They know their business and get the job done.
Cheryl B
Eric Johnsen Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Ron was very professional. He explained everything throughly and we feel very confident in his work. We would recommend using this company to friends and family.
Janice Giardino
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was quite pleased with the response time, and quality of the repair. Bruce knew exactly what the problem was, and corrected it. He also checked the alignment of the door. He was curteous and neat. Thank you, very satisfied.
Steven Mazza
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Eric came to check out my garage door opener since I was having periodic problems with it closing. He discovered the problem...sensitive eye sensors that had a few cobwebs and while he was here he tightened some screws, oiled the system and installed a short rope that will make it easier for me if I ever have to disengage the door from the opener. Eric is very professional, courteous, cheerful and a great asset to Precision. ...and did I forget to mention, he is a great dog lover!!! :-)
Suzanne Phillips
Eric Johnsen Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Excellent service. Very pleased at how efficiently they schedule and handle repairs.
Jeffrey Bower
Felix Coriano Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

This was my 3rd time using Precision and I have never been disappointed! Everyone from the office staff, to the technicians, to the owner are professional, hard working and honest. Dave arrived earlier than expected today and had everything fixed in no time!! Thank you for being such a reliable company!
Sue
Dave Ackley Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Nice door, nice price compared to other companies, friendly technician. Easy to contact and good communication.
Sandi Fostano
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Excellent service and very patient. Took me a while to decide what and when to do. Very professional.
Tracy Saville
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Great job and very well informed tech and I would use you with a doubt in the further. Thanks kurt
Kurt Duel
Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

We received stellar service on both of our recent spring replacements. The repairmen were courteous, prompt, friendly, helpful, and very customer-focused. One of our springs broke on a Sunday night and they were there to repair it within 2 hours. I would highly recommend Precision Door for your garage door needs.
Colleen Guyett
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

My garage door opener broke unexpectedly on Sunday morning (both a spring and part of the opener itself). Called Precision and they were able to get me an after-hours appointment Sunday evening at 7PM. Found Precision on a Google search and making the appointment by phone was easy. I also received an Email confirmation. Felix who did the work called and arrived a few minutes early. He diagnosed the problem very quickly, had all the parts needed for the repair in his truck and completed the work in about an hour. Felix was very nice and explained everything well. He noticed a couple other minor repairs that also needed to be addressed and completed those at the end as well at no charge (only a few minutes of work, but much appreciated. I thought the price for the whole job was reasonable and I wouldn't hesitate to call Precision in the future.
Mark Pacana
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Mark was professional, quick and courteous. Great experience!
Dan Oneill
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Felix did a wonderful job and explained how everything worked. Very pleased with the service! Would highly recommend ????
Angelo Andrese
Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Residential Technician:
Review:

I was very impressed with our service today. The installer called ahead and actually arrived a few minutes early. He was friendly and now our door is like new!
Kathy Masters
Dave Ackley Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Ron showed up on time, was very informative of the work he was doing, and worked quickly and efficiently. I will definitely recommend this company to my neighbors.
Cindy Delmar
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Mark Sherman was my technician. He was extremely personable, prompt for the appointment (even called ahead and offered to come earlier than my scheduled service window, which I too him up on), and was very knowledgeable and experienced in servicing garage doors, openers and the system that connects the two. He gave me a couple different options and we talked through the pros and cons. He was very efficient and had the door up and running in no time. The door looks fantastic and the opener is running smoothly again, and he gave me tips to keep it working smoothly in the future. I am very happy with the service I received and the value and will not hesitate to call Precision again and will certainly recommend them. Thank you!
Penny Dentinger
Mark Sherman Service Provided:
Garage Door Opener Repair
Product:
Springs
Residential Technician:
Review:

I very much appreciated that Drew included me in his work. He listened patiently to my concerns and even more patiently explained how he would repair the problem. He was prompt--even early!--and efficient. With no reservations, I'll request him again the next time my garage door needs attention.
Kim Mcdowell
Service Provided:
Garage Door Repair
Review:

I was satisfied with the work done but the price on the roller was a rip off. 10 rollers run about $15. I was charged $100
Elizabeth Gates
Service Provided:
Garage Door Repair
Review:

Found your company from the billboard on Dewey Ave. Dave Ackley was very professional. He gave us 3 options and explained in detail what to expect from each. He got right to work a day had the door preforming as good if not better than new. You have become our garage door people! Will definitely recommend to everyone who asks.
John Rennoldson
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

We give this company 5 stars. They were great to work with, prompt, friendly, reasonable and excellent work!
Bess Pernot
Dave Ackley Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Dave was able to show me why the door was not working properly. I was very glad that an adjustment could be made without the need to replace the motor, etc. It was an honest assessment of the problem & the resolution will certainly be my reason to recommend you & return for future service. Thank you.
Joann BelleIsle
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

There price was very reasonable. Service awesome. Very pleased with the process and how professional their people are.
Marc Firnstein
Ron Kull Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Other Staff:
Review:

Dave was efficient, friendly, and came right on time. He's an asset to your company. Great service, would recommend Precision Door!
Stephen Hall
Service Provided:
Garage Door Repair
Product:
Rollers
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