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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Rochester has received 152 reviews, averaging:

4.94 of 5 Stars
4.94 of 5 Stars

Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2011
Comments: Report Card
submission
[?]
Very professional- made good decisions regarding warranty and replacement parts. Did a fantastic job, fixed cable & replaced parts at very minimal charge! Couldn't be happier!
– Meyer
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2011
Comments: Report Card
submission
[?]
So far so good. Based on other company services things look good. As of today I would have them again.
– V DeClue
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Opener Install
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/12/2011
Comments: Online
submission
[?]
great service
– Aaron Wilcox
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Fred Vaccaro
Garage Door Opener Install
Rochester, NY
4.750 of 5 Stars
Precision Garage Door4.750 of 5 Stars
Date: 01/12/2011
Comments: Report Card
submission
[?]
Fred did a wonderful job. He explained everything well, nice job!
– J. Ryan
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Fred Vaccaro
Garage Door Repair
Rochester, NY
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 01/11/2011
Comments: Report Card
submission
[?]
Fred has been here before, he is always polite and courteous.
– D. Ehmann
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/10/2011
Comments: Report Card
submission
[?]
Your service was excellent and thank you for your quick response.
– J. Waddell
Service Provided:
Install Garage Doors
Product:
Garage Door Repair Cables
Other Staff:
Ron Kull
Garage Door Opener Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2011
Comments: Online
submission
[?]
Fred was on time, informative and very polite. He took the time to explain what needed to be done and why and gave me options. Thank you!
– Maryann Hinz
A Response from Ronnie:
Great job Fred!
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2011
Comments: Report Card
submission
[?]
We were thoroughly satisfied with the technician and would gladly recommend your company to others. Thank you for prompt service.
– Alan
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2011
Comments: Report Card
submission
[?]
Thanks to the prompt service call & knowledgeable technician, I will continue to call & recommend Precision Door Service for years to come.
– W. Winkowski
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/04/2011
Comments: Report Card
submission
[?]
Superb service, excellent demeanor.
– A. Di Biase
A Response from Ronnie:
Thank you very much!
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/04/2011
Comments: Report Card
submission
[?]
Very courteous and professional.
– N. Genovese
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/03/2011
Comments: Report Card
submission
[?]
Ron, just want to say thanks again for helping me with the broken garage door cable. Because of your wonderful service we were able to get to work that day. I appreciate your support very much!
– M. Salmon
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Rochester, NY
4.500 of 5 Stars
Precision Garage Door4.500 of 5 Stars
Date: 12/23/2010
Comments: Report Card
submission
[?]
Great job!
– R. Hurley
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/23/2010
Comments: Report Card
submission
[?]
Ronnie was excellent, very courteous & professional. A job well done from start to finish. I would highly recommend your company.
– G. Kress
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/23/2010
Comments: Report Card
submission
[?]
Will call with all future garage door needs.
– T. Delaney
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/23/2010
Comments: Report Card
submission
[?]
Nice way to start a week! Good Job!
– J. Warren
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/23/2010
Comments: Report Card
submission
[?]
Very professional & friendly.
– D. Pesantes
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/21/2010
Comments: Online
submission
[?]
Precision has repaired the existing garage doors on my home two consecutive years (first winter the springs went on door one, second winter, a cable went on door two)! Both times, Precision provided timely, courteous, and quality service. Great job!
– Jessica Patrick
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/13/2010
Comments: Online
submission
[?]
Very pleasant experience working with Ron "shopping" for a new garage door. Ron spent the most amount of time with me explaining the door options and was timely with the install. Pricing seemed fair too. Would definitely work with Precision again!
– Diane Gessner
A Response from Ronnie:
Thank you Diane!!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Opener Install
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/05/2010
Comments: Online
submission
[?]
I was very impressed with the technician's knowledge and skill working on a very old system. He quickly replaced all of the old hardware, installed a new door opener, and adjusted everything perfectly in about 3 hours. I'll definitely call them in the future for any service.
– Doug Withers
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/01/2010
Comments: Telephone
submission
[?]
Customer really appreciated the quick service and job well done, was very satisfied with Technician's help!
– P. Gehman
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/22/2010
Comments: Telephone
submission
[?]
Judy called in to say: "Jason was on time, orderly, clean and very organized. He completed a great job, was very professional, and the door looks beautiful."
– Judy Griffin
A Response from Ronnie:
Great Job Jason!!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Jason Wagar
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/18/2010
Comments: Telephone
submission
[?]
Fred did an EXCELLENT JOB!!!
– Rhea Zweifer
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Garage Door Opener Install
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/17/2010
Comments: Online
submission
[?]
The man who came to put in my new lift master garage door opener was competent, excited to do the work, careful to explain to me every part of what he did, AND completed in the promised time. I love the way my new garage door opener works. Thank you...good service is hard to find.
– Sandra Eiduson
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Jason Wagar
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/08/2010
Comments: Online
submission
[?]
Met all expectations performed the installation on time cleaned up the area before leaving. I would recommend to others who need this service
– Candece Woodruff
A Response from Ronnie:
Thank you very much, we really appreciate it!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Opener Install
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/29/2010
Comments: Online
submission
[?]
We are from Watertown, NY and our daughter just purchased her first home. We are very interested in her safety and I went on the internet to check for door openers as it is an older garage. I was very impressed with your presentation and credentials but a little disappointed when I requested to speak with someone who installs to obtain the information I needed as I know nothing about this. The person I spoke with informed me that they could handle this and at that time I mentioned a couple of times that I thought that someone should look at the garage first and I was informed that would not be necessary. So the appointment was set and she advised I should get a particular door opener. We came from Watertown first of all to assist our son who lives in Pittsford with his three children while our daughter in law was away for the week. We received a call from Mary who was extremely professional requesting we change our appointment from Thursday to Saturday due to illness of the installers. We did and we met for our appointment on Saturday 10/23 only to be told by the Technician Jason Wagar that we would have to alter the garage to make it fit the way it should. Needless to say this was a complete inconvenience for us as we had to find a contractor to do the work immediately as we would have to return home the first of the week. Jason was extremely professional and sympathetic to us and we appreciated all his advice concerns and suggestions. He definitely made a bad situation better with his thoughtfulness and caring. We advised him that we would have to complete this on Monday and forget it as we had to return to Watertown and we did not want it done without being there. We were dealing with a lot of money here and didn't want anything less than a first class job done. We can't say enough about the work ethic of Jason you are certainly lucky to have such an employee he certainly would make anyone feel that they wanted to do business with you. You can tell he likes his job and is a complete professional with his demeanor. He made sure that the office knew when we called when the construction was completed that he would do it on Monday so that we could return home with the peace of mind that our daughter was safe and happy with her garage security. Thank you for requesting our comments. I also would like to mention that we are very security oriented and concerned about who does our work.
– Jane Pound
Service Provided:
Garage Door Opener Install
Product:
Aluminum Garage Doors
Technician:
Jason Wagar
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/07/2010
Comments: Online
submission
[?]
Your company is customer service oriented. From the time that I received the initial quote to the time that the door was installed, I was extremely pleased with the service. In addition, I wanted to make a change after the door was installed. Not only did they call me back quickly, but they willingly made the change without further prompting. Even after the sale, they were great to work with!
– Kim Puglia
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Garage Door Opener Install
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/30/2010
Comments: Online
submission
[?]
It was a pleasure doing business with a company that does what they say they'll do when they say they'll do it!

You will do well to do all you can to hang onto Fred as a technician!

He was very knowlegable, pleasant,patient and thorough,during the entire process.

I read through the installation manual after he left, & was amazed that he covered each & every step..in order.

I will gladly recommend Precision each and every time garage door installation comes up.
– Jack Brooks
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Fred Vaccaro
Garage Door Repair
Rochester, NY
4.750 of 5 Stars
Precision Garage Door4.750 of 5 Stars
Date: 09/29/2010
Comments: Report Card
submission
[?]
Jason was excellent in every way. He came to fix a problem on door 1 and that door 2 was in bad need of service, and caught something before it happened! Don\'t let him get away
– Paul Mallon
A Response from Ronnie:
Great job Jason! You are always thorough

Ronnie
owner PDS
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Jason Wagar
Garage Door Repair
Rochester, NY
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 09/21/2010
Comments: Telephone
submission
[?]
Customer called in to say how much he appreciated Robert's service. He is very happy,. thought he did a great job!!
– Yuri Schwartzman
Service Provided:
Garage Door Repair
Product:
Wood Garage Doors
Technician:
Robert Delamarter
(585) 267-5174
Monroe County
4.95 out of 5 stars
(355)
Read All Monroe Reviews
(585) 300-4522
Genesee County
4.91 out of 5 stars
(8)
Read All Genesee Reviews
(585) 612-4164
Livingston County
4.8 out of 5 stars
(10)
Read All Livingston Reviews
(315) 670-4607
Ontario County
4.91 out of 5 stars
(26)
Read All Ontario Reviews
(585) 682-2740
Orleans County
4.95 out of 5 stars
(5)
Read All Orleans Reviews
(315) 290-3137
Wayne County
4.86 out of 5 stars
(20)
Read All Wayne Reviews
(585) 302-4334
Wyoming County
5 out of 5 stars
(1)
Read All Wyoming Reviews
  • Arcade
  • Attica
  • Castile
  • Gainesville
  • Perry (1)
  • Silver Springs
  • Warsaw
  • Wyoming
(585) 612-4202
Yates County
5 out of 5 stars
(1)
Read All Yates Reviews

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Precision Garage Door 1(866) 835-6303
507 West Commercial Street East Rochester NY 14445
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