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Report Cardsubmission
[?]
Very quick service, friendly & helpful.
–
S. Popowych
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
1(866) 835-6303
Coupon
$25. off any Double Size - Fully Insulated Garage Door, Plus Installation from Precision
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door near:
Monroe County, NY
(585) 267-5174
Monroe County has received 355 reviews, averaging
Broken Garage Door Spring Repair
Hilton, NY
Date: 12/23/2010
Broken Garage Door Spring Repair
Pittsford, NY
Date: 12/23/2010
Report Cardsubmission
[?]
Ron worked through dinner hour, past 7pm before a holiday. Very pleasant, knowledgeable. Will Recommend him.
–
B. Ramsdell
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Broken Garage Door Spring Repair
Rochester, NY
Date: 12/23/2010
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Rochester, NY
Date: 12/23/2010
Report Cardsubmission
[?]
Ronnie was excellent, very courteous & professional. A job well done from start to finish. I would highly recommend your company.
–
G. Kress
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Rochester, NY
Date: 12/23/2010
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Broken Garage Door Spring Repair
Rochester, NY
Date: 12/23/2010
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Broken Garage Door Spring Repair
Rochester, NY
Date: 12/23/2010
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Garage Door Opener Repair
Fairport, NY
Date: 12/21/2010
Onlinesubmission
[?]
I needed my exterior keypad reprogrammed. Precision came to my house, reprogrammed the keypad, and I
–
Kate Gleason
Install Garage Doors
Henrietta, NY
Date: 12/21/2010
Onlinesubmission
[?]
Precision was the right choice, information and price was excellent. Installation was very professional and done as promised on time and neat. Everything was carefully explained.
–
Alan Dean
Broken Garage Door Spring Repair
Rochester, NY
Date: 12/21/2010
Onlinesubmission
[?]
Precision has repaired the existing garage doors on my home two consecutive years (first winter the springs went on door one, second winter, a cable went on door two)! Both times, Precision provided timely, courteous, and quality service. Great job!
–
Jessica Patrick
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Broken Garage Door Spring Repair
Spencerport, NY
Date: 12/17/2010
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Webster, NY
Date: 12/16/2010
Onlinesubmission
[?]
I appreciate Ron's professionalism.He was on time ,clearly explained how the new system works and removed the empty boxes that held the newly installed door opener. He also repaired the garage door that needed new springs and a new roller. I also appreciate that he promised to come back if I have further problems with the door.
–
Rigmor Miller
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Broken Garage Door Spring Repair
Fairport, NY
Date: 12/15/2010
Onlinesubmission
[?]
Ronnie squeezed us in the day that I called. The spring had gone on our door and we were in the middle of our first snowfall of the year and really wanted to get our cars into the garage. He was super courteous and explained everything that we needed in laymans terms. He gave me my options without any undue pressure and finished the job in a very timely fashion. I would not hesitate to refer anyone to Ronnie and would use him again (although I hope that I don't have to anytime soon).
A Response from Ronnie:
–
John Avery
Thank you John!
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Broken Garage Door Spring Repair
Fairport, NY
Date: 12/13/2010
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Garage Door Opener Repair
Penfield, NY
Date: 12/13/2010
Install Garage Doors
Rochester, NY
Date: 12/13/2010
Onlinesubmission
[?]
Very pleasant experience working with Ron "shopping" for a new garage door. Ron spent the most amount of time with me explaining the door options and was timely with the install. Pricing seemed fair too. Would definitely work with Precision again!
A Response from Ronnie:
–
Diane Gessner
Thank you Diane!!
Broken Garage Door Spring Repair
Penfield, NY
Date: 12/09/2010
E-mailsubmission
[?]
Fred Vaccaro was out today. He called ahead to see if I was home this AM (rather than do an emergency call tonight). I was, so he came over & spent the time to adjust my door. He's always friendly and efficient. I truly appreciate his timeliness in coming this AM instead of tonight, and fixing my problem so my wife doesn't have the door not close or open when I am not home.Thanks again, Fred. And, thanks Ronnie for following up. Merry Christmas to all.
–
R. Warshof
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Garage Door Repair
Pittsford, NY
Date: 12/08/2010
Onlinesubmission
[?]
Fred fixed the problem quickly and took the time to explain why it happened. When we need to replace the opener or other parts, we'll certainly call Precision again.
A Response from Ronnie:
–
Tom Cummings
Thank you for your comments, we really appreciate it! Great job Fred.
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Install Garage Doors
Pittsford, NY
Date: 12/06/2010
Onlinesubmission
[?]
When returning home in the evening and discovering that my garage door would not open, I searched for service immediately. I was shocked when I spoke with the operator at Precision at 8:45pm, as she alerted me that a tech would arrive between 9:00 and 11:00 that night! Ronnie clearly explained the issues with my door, provided various options, and replaced the spring, rollers, bearings, etc. that same evening. I would recommend Precision to anybody that needs garage door repairs/replacements.
–
Neil Obrien
Garage Door Opener Install
Rochester, NY
Date: 12/05/2010
Onlinesubmission
[?]
I was very impressed with the technician's knowledge and skill working on a very old system. He quickly replaced all of the old hardware, installed a new door opener, and adjusted everything perfectly in about 3 hours. I'll definitely call them in the future for any service.
–
Doug Withers
Broken Garage Door Spring Repair
Rochester, NY
Date: 12/01/2010
Telephonesubmission
[?]
Customer really appreciated the quick service and job well done, was very satisfied with Technician's help!
–
P. Gehman
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Webster, NY
Date: 11/30/2010
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Install Garage Doors
Pittsford, NY
Date: 11/26/2010
Onlinesubmission
[?]
Great experience! Fred did an excellent job all around, from assessing the damage to our previous doors to quickly and professionally installing the new ones.
–
Mary Kay Copeland
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Fairport, NY
Date: 11/22/2010
Telephonesubmission
[?]
Chris called and wanted to let a manager know how pleased he was with the service he had. He said that Ron was the best tech he has ever had, he was on time and did a great job.
–
Chris Gatsis
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Install Garage Doors
Rochester, NY
Date: 11/22/2010
Telephonesubmission
[?]
Judy called in to say: "Jason was on time, orderly, clean and very organized. He completed a great job, was very professional, and the door looks beautiful."
A Response from Ronnie:
–
Judy Griffin
Great Job Jason!!
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Jason Wagar
Broken Garage Door Spring Repair
Rochester, NY
Date: 11/18/2010
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Garage Door Opener Install
Rochester, NY
Date: 11/17/2010
Onlinesubmission
[?]
The man who came to put in my new lift master garage door opener was competent, excited to do the work, careful to explain to me every part of what he did, AND completed in the promised time. I love the way my new garage door opener works. Thank you...good service is hard to find.
–
Sandra Eiduson
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Jason Wagar
Garage Door Opener Install
Penfield, NY
Date: 11/12/2010
Onlinesubmission
[?]
I have had to use the service of precision doors three times now in the past 6 months. Each time, I worked with a professional who knew exactly what I needed, and more importantly what I did NOT need. I was so impressed with Ron's work that I recommended him to my brother when he had to have a new garage door installed.I will continue to use Precision Doors for all my garage door needs and will continue to recommend their service to others.
–
Kathleen Stear
Install Garage Doors
Rochester, NY
Date: 11/08/2010
Onlinesubmission
[?]
Met all expectations performed the installation on time cleaned up the area before leaving. I would recommend to others who need this service
A Response from Ronnie:
–
Candece Woodruff
Thank you very much, we really appreciate it!
Garage Door Opener Repair
Pittsford, NY
Date: 11/02/2010
Onlinesubmission
[?]
Immediate response! Options clearly explained. Thank you!
–
Nancy Harris
- 5 Star 405 [95.1%]
- 4 Star 20 [4.7%]
- 3 Star 1 [0.2%]
- 2 Star 0 [0%]
- 1 Star 0 [0%]
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
1(866) 835-6303
507 West Commercial Street
East Rochester
NY
14445
We Service ALL Major Brands, Including...
- Monroe County
(585) 267-5174 - Genesee County
(585) 300-4522 - Livingston County
(585) 612-4164 - Ontario County
(315) 670-4607
- Orleans County
(585) 682-2740 - Wayne County
(315) 290-3137 - Wyoming County
(585) 302-4334 - Yates County
(585) 612-4202
