1(866) 835-6303
Better Business Bureau Accredited Business

Designer Badge

Facebook Exclusive Offer

Coupon

$25. off any Double Size - Fully Insulated Garage Door, Plus Installation from Precision

Click to Print

Better Contractors Bureau

Senior Citizen Discount

International Door Association

CLOSE
Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

CLOSE CLOSE THIS BOX

Read what people are saying
about Precision Garage Door near:

Monroe County, NY

(585) 267-5174

Monroe County has received 355 reviews, averaging

4.95 of 5 Stars

Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/04/2011
Comments: Online
submission
[?]
Precision very promt to the service. The technician is very qualified. My garage door is working very fine.
– Soloman Gomes
A Response from Ronnie:
Thank you again Mr. Gomes!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Install Garage Doors
Fairport, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2011
Comments: Online
submission
[?]
We had to have our garage door and opener serviced quickly due to an impending snow storm, and Ron come to our rescue promptly, analyzed the problem and performed the service quickly and efficently. we would definitely recommend Precision.
– John Horvath
A Response from Ronnie:
Thank you very much Mr. Horvath!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2011
Comments: Online
submission
[?]
The repair was done efficiently and correctly. The technician was on time and knew his work, as when he was finished the door worked perfectly.He was polite and considerate and knew his work . It was good to have my garage door working again by a professional who was polite and considerate and knowledgeable.
– Norma Benedict
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Opener Install
Fairport, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/02/2011
Comments: Online
submission
[?]
Jason was on time (actually early) and did a great job.
– Robert Bertucci
A Response from Ronnie:
Great job Jason, and thank you again Mr. Bertucci!
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Jason Wagar
Install Garage Doors
Fairport, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2011
Comments: Online
submission
[?]
During a particularly snowy night, our garage door became unhinged. We called for emergency service and within an hour Ronnie came. In the next hour, he had not only fixed the problems but took the necessary steps to ensure that they won't happen again. To have an issue like this fixed within two hours of making the initial phone call was a huge relief and beyond our expectations. We will definitely be calling Precision for all of our repair, maintenance, and replacement needs.
– Marilyn Perrin
A Response from Ronnie:
Thank you again Mrs. Perrin!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Fairport, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2011
Comments: Online
submission
[?]
Called Precision based on a co-worker's recommendation. He spoke highly of Precision! I called and scheduled an appointment to replace my garage door. Ron stopped by at the appointment time and told me straight out that nothing was wrong with my garage door and it would be a shame to replace it. Instead, he recommended a "Tune-Up" -- replace the springs, hardware on the door and balance it. I was thrilled with the idea (BIG SAVINGS!!!!). He sent out Jason to perform the tune up a few hours later and I was amazed!!! My garage door has never run so quiet and it's as light as a feather! I actually feel safe when I need to take the garage door off the electric opener -- it opens very securely and stays in place! I was extremely pleased with the work and the experience with Precision. I would highly recommend them to anyone!!!!!
– Valerie Boone
A Response from Ronnie:
Thank you again Mrs. Boone, we really appreciate your comments!
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Jason Wagar
Broken Garage Door Spring Repair
Fairport, NY
4.750 of 5 Stars
Precision Garage Door4.750 of 5 Stars
Date: 01/28/2011
Comments: Report Card
submission
[?]
Great job!
– R. Post
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/28/2011
Comments: Report Card
submission
[?]
Excellent overall! Would gladly give name to family & friends.
– A. Munto
A Response from Ronnie:
Great Job Fred, and thank you again Mr. Munto for your great feedback.
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Rochester, NY
4.625 of 5 Stars
Precision Garage Door4.625 of 5 Stars
Date: 01/28/2011
Comments: Report Card
submission
[?]
On time, door repaired quickly & reasonably priced.
– J. Weissert
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/27/2011
Comments: Online
submission
[?]
Ron Kull was very friendly. My garage door needed much repair. I was surprised at how quickly he was able to get the job done and still take the time to share his knowledge of the parts and garage door mechanisms. Thanks for your help, Ron. I will definitely use Precision Door again, if needed.
– Mary Russo
A Response from Ronnie:
Thank you again Ms. Russo!
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/27/2011
Comments: Online
submission
[?]
With a broken garage door spring and snow on the way.
Precision's same day service and professional techs (Jason) saved the day
– Richard Ellis
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jason Wagar
Garage Door Opener Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/26/2011
Comments: Online
submission
[?]
My garage door broke, it is essential around here that we have it. Appreciated the super fast service, less than 24 hours, called at night and they cane out next morning. Fred Vaccaro was great, he came right out fixed it fast and did an excellent job. Great guy as well. The door is like new now, opens easy and quiet. I will recommend both Fred and the precision to anyone who needs a garage door or service and repair.

Chuck
– Charles Baldo
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Install Garage Doors
Fairport, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2011
Comments: Online
submission
[?]
We love our door and opener. The tech was very knowledgeable and very enthusiastic. We found Precision on line. Uniform?- in this weather?
We have had no problems and look forward to using these products for many years to come.
– Steven Watts
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Remotes / Keypad
Other Staff:
Ron Kull
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2011
Comments: Online
submission
[?]
Ron came to fix our garage door which was not level and
discovered that we needed an extra spring to make the
door run smoothly and correctly.
He was and is a true professional..knowledgeable in his
field and gracious in sharing his expertise.
Ron with Precision Door is the man to call for any
garage door or opener assistance you may need.
Judge and Judy Mayka
– Judge Mayka
A Response from Ronnie:
Thank you again Mr. & Mrs. Mayka, we really appreciate your comments!
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Opener Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2011
Comments: Online
submission
[?]
Precision exceeded my expectations. Ron was on time and professional. He explained my options and made his recommendations. Everything was very clearly explained. There was no 'hard sell' he recommended replacing parts rather than buying a new unit. I will be calling him again for any of my garage door needs.
– Tony Ruffo
A Response from Ronnie:
Thank you again Mr. Ruffo!
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2011
Comments: Online
submission
[?]
Ron was friendly and so helpful when are door fell off and needed to be replaced. Ron was able to quickly get us a door and install it in the bitter cold! Prices were cheaper then other area installers.We highly recommend his company.
– Christopher Day
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Opener Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2011
Comments: Online
submission
[?]
Ron was very polite, professional, and knowledgeable. Explained the problem, how it was fixed and how to maintain it. Terrific job.
– Erin Lupisella
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
East Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/20/2011
Comments: Report Card
submission
[?]
Thank you, well done.
– R. Byassee
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/20/2011
Comments: Online
submission
[?]
It was 6:30 PM and we needed our broken garage door spring fixed immediately; we were going out of town early the next morning. I checked in the yellow pages and saw the 24 hr. service advertised by Precision Overhead Garage Door. They answered their phone promptly and said someone would be there within 2 hours. Ron arrived in less than 30 minutes and was very knowledgeable, professional and courteous. He explained our options and fixed our door quickly and efficiently--the entire experience was awesome. And by the way, it was about 5 degrees and snowy at the time of this service call.
– Paul Black
A Response from Ronnie:
Thank you for taking the time to leave your comments, we appreciate it!
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Rochester, NY
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 01/20/2011
Comments: Report Card
submission
[?]
Very quick response.
– A. Owens
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/20/2011
Comments: Report Card
submission
[?]
Superb all the way around.
– P. Hofmann
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/20/2011
Comments: Report Card
submission
[?]
Very helpful & easy to work with.
– PJ Galgay
A Response from Ronnie:
Thank you again for your business!
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/20/2011
Comments: Report Card
submission
[?]
Ron was very professional & courteous. He took the time to explain what he was doing & why. We are very please with your company & will remain loyal customers.
– T. Renner
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Opener Repair
Fairport, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/19/2011
Comments: Online
submission
[?]
Ron is the best! And what a personality--just loved having him here. Gloria Miller
– Gloria Miller
A Response from Ronnie:
Thank you again Gloria!
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Opener Repair
Henrietta, NY
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/19/2011
Comments: Online
submission
[?]
Ron was a cool guy he came out and explained to me the situation. He was able to fix the problem quickly and get my garage door working again. Thanks for the quick service
– Steve Swetman
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/19/2011
Comments: Online
submission
[?]
Excellent service! Fred took the time to go over preventative maintenance with me, and was finished installing the new springs and hardware in less than 45 minutes. Thanks for a great job!
– Brian Siesto
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Install Garage Doors
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/19/2011
Comments: Online
submission
[?]
Ron responded to my service call within a few hours. He made sure that my current garage door was safe to operate until my new door came in. My new door arrived quickly and was installed promptly. Very satisfied with the company's professional manner and the workmanship that went into installing the door. Definitely would use again. Thank you.
– Jim Kingsley
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/19/2011
Comments: Online
submission
[?]
we had the greatest service nicest guy you every met have him again again for service the work was excellent
– Bonnie Rhoads
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Garage Door Opener Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/19/2011
Comments: Online
submission
[?]
This is our second experience with Precision Door for repair of an garage door opener. We would not have called for service the 2nd time (3yrs.later) if we were not satisfied from the first. We like that they respond quickly and give you the plain facts on both the door and the opener. We are very pleased with their work and highly recommend Precision Door.
– Kathy White
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Fairport, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2011
Comments: Online
submission
[?]
Jason did an excellent job fixing our garage door. The weather was cold and snowy, but he came with a smile on his face. I highly recommend the quick and reliable service provided by Jason and his company Precision.
– Maureen Betancourt
A Response from Ronnie:
Great Job Jason!
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jason Wagar
(585) 267-5174
Monroe County
4.95 out of 5 stars
(355)
Read All Monroe Reviews
(585) 300-4522
Genesee County
4.91 out of 5 stars
(8)
Read All Genesee Reviews
(585) 612-4164
Livingston County
4.8 out of 5 stars
(10)
Read All Livingston Reviews
(315) 670-4607
Ontario County
4.91 out of 5 stars
(26)
Read All Ontario Reviews
(585) 682-2740
Orleans County
4.95 out of 5 stars
(5)
Read All Orleans Reviews
(315) 290-3137
Wayne County
4.86 out of 5 stars
(20)
Read All Wayne Reviews
(585) 302-4334
Wyoming County
5 out of 5 stars
(1)
Read All Wyoming Reviews
  • Arcade
  • Attica
  • Castile
  • Gainesville
  • Perry (1)
  • Silver Springs
  • Warsaw
  • Wyoming
(585) 612-4202
Yates County
5 out of 5 stars
(1)
Read All Yates Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(866) 835-6303
507 West Commercial Street East Rochester NY 14445
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


Amarr Garage Door Repair Chamberlain Garage Door Repair CHI Garage Door Repair Clopay Garage Door Repair Craftsman Garage Door Repair Fimbel Garage Door Repair Garaga Garage Door Repair Genie Garage Door Repair Home Depot Garage Door Repair LiftMaster Garage Door Repair Marantec Garage Door Repair Martin Garage Door Repair Overhead Door Garage Door Repair Precision Garage Door Repair Raynor Garage Door Repair Sears Garage Door Repair Wayne Dalton Garage Door Repair