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Eric Johnsen
Tech ID#: 14
Reviews: 19
Average: 4.95 stars

Eric Johnsen

Residential Technician
Eric Johnsen has received 19 reviews, averaging:

Eric Johnsen's Bio:

Hi, my name is Eric Johnsen. When I'm not working on garage doors I enjoy the outdoors, camping with my family, riding motorcycles, and working in our backyard garden. I attended Alfred State College and Buffalo State College where I earned my Bachelor of Science degree. I look forward to working on your garage door.
Review:

I chose Precision as I had used them before. I was a little disappointed to find out that the springs that I had installed in 2011 were rated for up/down cycles and not a timeframe, but that makes sense, and this door gets a lot of use. Since I had used them before I was not aware that there was a $20 coupon on the web site for the exact service I was having done. I called about the coupon and they honored it after the fact. The tech who performed the service was professional, courteous, knowledgeable, and personable.
Clayton Lacey
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Eric has been here on two different issues and has arrived early (great!) both times. He very nicely listened to my description(s) of the issue(s) and then explained what he would be doing. I chose Precision because of their ad in the phone book yellow pages with the $10 off Service Call coupon. I was very pleased when I received the pre-visit e-mail confirming the appointment along with a description and picture of the technician (Eric). I would highly recommend this company based on my current experiences.
June Cuthbert
Eric Johnsen Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

WAS HAPPY WITH THE SERVICE ,TECH WAS GREAT. WAS NOT HAPPY ABOUT NOT GETTING THE DISCOUNT BECAUSE IT WAS AFTER 5, GIRL ON THE PHONE NEVER SAID ANYTHING ABOUT THAT.
Pat Combo
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Eric Johnson was great!! Called ahead of time, on time, explained what he was going to do to figure out what was wrong. once the two problems were identified explained what and how he was going to fix each and the cost. I look forward to having you service our doors to keep them in good working order. Thanks
Sandi Bishop
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Excellent prompt service from 1st call to completion. The technician was knowledgeable, the call center polite and the Office Manager PROMPTLY credited me with a 10% Sr. discount the same day of invoice. I would definitely recommend this Company.
Tom Privitere
Eric Johnsen Service Provided:
Garage Door Repair
Residential Technician:
Review:

The individual who came out to fix my door was very professional! He looked the situation over and fully explained what needed to be done. Work was completed quickly and there was no mess after the job was completed. I also recommended your services to the neighbor across the street the other day. Thanks!
James Wood
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Spectacular service! Prompt (in an emergency, even!), courteous, professional and friendly. Could NOT be happier and will sing your praises to everyone and anyone who will listen! :)
Kimberly Kavanagh
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

This is a top notch business. I called to schedule a repair and was happy to know someone would come the next day. Eric was professional, efficient, and knowledgeable. He pleasantly explained how he could help then went about fixing what he gave me an estimate for. He was efficient and quick. Thank you all.
Barbara Catallo
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Came within an hour of my call. Saw the issue immediately. Courteous and knowledgeable.
Judyann West
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Erik is a great technician and wasn't satisfied until he found a remote that would work on a 50 year old opener! It took a while, but he finally found one. Great service.
Merle Banek
Eric Johnsen Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

Thank you for the prompt service today. Your installer did a thorough review and after a brief discussion we arrived at an appropriate solution for which I am satisfied. I give Eric five stars
Vinnie Bagnato
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Eric came to our house at the correct time, diagnosed our issues and clearly told us what needed to be done. After agreeing to the work, he went above and beyond what he had committed to do. Highly recommend! Thank you Eric!
Cheryl Hornig
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

Excellent, professional and fast service!
Marcia Fries
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

They know their business and get the job done.
Cheryl B
Eric Johnsen Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Eric came to check out my garage door opener since I was having periodic problems with it closing. He discovered the problem...sensitive eye sensors that had a few cobwebs and while he was here he tightened some screws, oiled the system and installed a short rope that will make it easier for me if I ever have to disengage the door from the opener. Eric is very professional, courteous, cheerful and a great asset to Precision. ...and did I forget to mention, he is a great dog lover!!! :-)
Suzanne Phillips
Eric Johnsen Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

from the people in the office, to the salesperson to the installers, everyone was a pleasure to work with. they were prompt and professional and the door is a huge improvement over what we had before
Maureen Whitney
Eric Johnsen Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Great service glad I chose this company
Don Hunt
Eric Johnsen Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

Just had a new garage door opener installed. Every step of the process was positive: easy and quick scheduling, courtesy call before arrival, prompt arrival, quick but thorough assessment, and finally expeditious yet precise execution.
Tatyana D.
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Five star rating. Technician was courteous, professional & did an excellent job. We are very pleased
Henry Hahn
Eric Johnsen Service Provided:
Garage Door Opener Install
Residential Technician: