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Eric Johnsen

Eric Johnsen
Residential Technician
Reviews: 90
Average: 4.99 stars
Eric Johnsen has received 90 reviews, averaging 4.99 Stars:
1 2 3 4 5

Eric Johnsen's Bio:

Hi, my name is Eric Johnsen. When I'm not working on garage doors I enjoy the outdoors, camping with my family, riding motorcycles, and working in our backyard garden. I attended Alfred State College and Buffalo State College where I earned my Bachelor of Science degree. I look forward to working on your garage door.

Review:

Every body was so nice. They came in and put new springs and door in less time then what they said..The work was flawless .

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Service Provided:
Install Garage Doors

Product:
Springs

Review:

I would highly recommend your company to anyone in need of garage door service. Eric was here tonight for a few hours repairing my door with new springs and modifying an odd apparatus that was installed by the previous owner to open a double-sized door from one side. The normal access to the springs and opening equipment was almost inaccessible. He had to permanently modify his tools to accommodate my abnormal door, and without hesitation, he cut off lengths of his torque release/tension rods in order to release/apply tension to the springs. I really appreciated his upbeat attitude and determination through some unforeseen challenges to complete the job! He was extremely professional, and will request him specifically to perform all my garage door service from now on. Thanks a bunch!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Eric was awesome

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Very personable individual. Did a very good job in a quick and professional manor. Would recommend to my friends!

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Service Provided:
Garage Door Opener Repair

Review:

I appreciated the prompt response to a repair that had to be adjusted.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Eric was superb, what a great group. Feel free to use the before and after pictures.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Same day service as phone call with no extra fee. Fantastic. Friendly staff. Did some trouble shooting. Fixed the door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I give Precision a 5 star rating. The tech was on time as indicated by his phone call before hand. He was courteous, knowledgeable, and precise in describing the work that needed to be done in order to make the door work like new. He was efficient and accomplished the task quickly. I give this tech a 5 star rating as well.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Eric was here in 45 min to do emergency repair on the broken spring. He was pleasant, knowledgeable, professional and had attention to detail...he checked both garage doors. The online coupon was a nice bonus. I would highly recommend Precision to others!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Amazing and fast service. My garage door broke at 6 pm and a technician was here before 7 pm! The door works better than ever! Thank you!

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 10/18/2017
Garage Door Repair
,
Review:

Fast and reasonable priced, will definitely recommend your service. Thank you

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Service Provided:
Garage Door Repair

Review:

I chose Precision as I had used them before. I was a little disappointed to find out that the springs that I had installed in 2011 were rated for up/down cycles and not a timeframe, but that makes sense, and this door gets a lot of use. Since I had used them before I was not aware that there was a $20 coupon on the web site for the exact service I was having done. I called about the coupon and they honored it after the fact. The tech who performed the service was professional, courteous, knowledgeable, and personable.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Eric has been here on two different issues and has arrived early (great!) both times. He very nicely listened to my description(s) of the issue(s) and then explained what he would be doing. I chose Precision because of their ad in the phone book yellow pages with the $10 off Service Call coupon. I was very pleased when I received the pre-visit e-mail confirming the appointment along with a description and picture of the technician (Eric). I would highly recommend this company based on my current experiences.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

WAS HAPPY WITH THE SERVICE ,TECH WAS GREAT. WAS NOT HAPPY ABOUT NOT GETTING THE DISCOUNT BECAUSE IT WAS AFTER 5, GIRL ON THE PHONE NEVER SAID ANYTHING ABOUT THAT.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Eric Johnson was great!! Called ahead of time, on time, explained what he was going to do to figure out what was wrong. once the two problems were identified explained what and how he was going to fix each and the cost. I look forward to having you service our doors to keep them in good working order. Thanks

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent prompt service from 1st call to completion. The technician was knowledgeable, the call center polite and the Office Manager PROMPTLY credited me with a 10% Sr. discount the same day of invoice. I would definitely recommend this Company.

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Service Provided:
Garage Door Repair

Review:

The individual who came out to fix my door was very professional! He looked the situation over and fully explained what needed to be done. Work was completed quickly and there was no mess after the job was completed. I also recommended your services to the neighbor across the street the other day. Thanks!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Spectacular service! Prompt (in an emergency, even!), courteous, professional and friendly. Could NOT be happier and will sing your praises to everyone and anyone who will listen! :)

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Service Provided:
Broken Garage Door Spring Repair

Review:

This is a top notch business. I called to schedule a repair and was happy to know someone would come the next day. Eric was professional, efficient, and knowledgeable. He pleasantly explained how he could help then went about fixing what he gave me an estimate for. He was efficient and quick. Thank you all.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Came within an hour of my call. Saw the issue immediately. Courteous and knowledgeable.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Erik is a great technician and wasn't satisfied until he found a remote that would work on a 50 year old opener! It took a while, but he finally found one. Great service.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Thank you for the prompt service today. Your installer did a thorough review and after a brief discussion we arrived at an appropriate solution for which I am satisfied. I give Eric five stars

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Eric came to our house at the correct time, diagnosed our issues and clearly told us what needed to be done. After agreeing to the work, he went above and beyond what he had committed to do. Highly recommend! Thank you Eric!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Excellent, professional and fast service!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

They know their business and get the job done.

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Service Provided:
Garage Door Opener Repair

Review:

Eric came to check out my garage door opener since I was having periodic problems with it closing. He discovered the problem...sensitive eye sensors that had a few cobwebs and while he was here he tightened some screws, oiled the system and installed a short rope that will make it easier for me if I ever have to disengage the door from the opener. Eric is very professional, courteous, cheerful and a great asset to Precision. ...and did I forget to mention, he is a great dog lover!!! :-)

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Service Provided:
Garage Door Opener Repair

Review:

from the people in the office, to the salesperson to the installers, everyone was a pleasure to work with. they were prompt and professional and the door is a huge improvement over what we had before

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service glad I chose this company

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Service Provided:
Garage Door Opener Install

Review:

Just had a new garage door opener installed. Every step of the process was positive: easy and quick scheduling, courtesy call before arrival, prompt arrival, quick but thorough assessment, and finally expeditious yet precise execution.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Five star rating. Technician was courteous, professional & did an excellent job. We are very pleased

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Service Provided:
Garage Door Opener Install

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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624