We have two heavy wooden overhead garage doors that have been in service since long before we bought our home 52 years ago. About 6 years ago we began to have failures in in basic parts including both electric door openers, the cable fastening plates, the wheels that support the doors in their rails, and the main cable pulleys. We have called Precision Garage Door of Rochester three times to diagnose and fix the problems. Their scheduling has been very easy and convenient. Their technicians (most recently Sadmir Hamzic) have been on time, friendly, courteous and competent. They have solved every problem quickly even when special or unusual replacement parts have been needed because of the age of the doors. The cost of repairs has been reasonable. We could not be more pleased.

- Rob Brown

They were prompt, polite, professional. I had called them and within 24 hours therepair was done. Their price was very reasonable to other prices that I had investigated. They were very quick but it was not rushed. I would definitely recommend them to anyone who thought my experience

- Sean E

Phil was knowledgeable and pleasant, thorough and efficient. New opener looks and works great, we were not rushed or pressured, all options presented nicely to us.

- Jerry Svoboda

We were real please with the knowledge, service and integrity of Ron Kull the technician who serviced our garage door. Ron went above and beyond offering us advice about our door, cables and key pad to our door. We were very impressed with his honesty and thoroughness of how he went about doing his job.

- John Berardicurti

Fast, polite, on time. Amazing service. It’s my second time and I would not go anywhere else.

- Suzanne Kane

Z from precision door is awesome, I had an issue a few years ago that he came and repaired and I backed into the door last week. Z was able to come repair everything and get it moving again. My son was interested in watching him work so Z showed him the parts and all the tools he used. Great experience 10/10

- Zach Anderson

Fast response,patient, good work. And there is no attempt at all to over sell. The service meets your exact needs

- Ann Foley

Ron and his team are truly professional. They respond quickly to your questions and show up to help make decisions. Precision Door backs their products and services as you would like to think they would. When looking at replacing your garage doors or to have service done to your replacement doors call Precision. I highly recommend them.

- Andy Draveck

Excellent service! Phil was great, friendly, and very patient with all of my questions.

- Clarice Owen

Fast, trustworthy and efficient. Thank you Phil!

- Tom Johnson

Great communication from start to finish. On time and professional.

- Greg

Nick Dillman was very pleasant and did a great job. He explained everything he did and since I have two doors, if anything happened to the other one I wouldn't hesitate to use your service again.

- Mary Ann Rhinehardt

I got your name from Larry Weber in Webster.

- Roger Englert

You came highly recommended and now I know why. Excellent job, price and professional.

- Marie Cuminale

They have serviced our garage doors since we had them installed 15 years ago. Their service is quick to respond and doesn't try to sell you anything you really don't need. Their service guy (Ron) is fabulous - highly recommend him!

- Lee Hughes

It seems so rare today to find someone who is a subject matter expert in a trade. Felix installed our doors and recently upgraded our opener. He is extremely knowledgeable and we have thoroughly enjoyed the service from Precision.

- Connie Gilderhus

Nick fid a great job. Efficient and explained everything in detail. Also took the time to show me how to properly spray all components.

- Vickie Keenehan

I really like my new garage door. Easy to lift, looks so much better than my old wooden one. Installed on a very very old barn. The service with this organization was fantastic from the estimate to the installation. Everyone involved was very courteous and the attention to detail phenomenal. Thank you.

- Nancy

....Once again, I am thoroughly impressed with by the quality and service provided by Precision Door. This is the third time our garage door has required service! Yesterday (on a Sunday no less) Sadmir, the garage door tech, arrived promptly and repaired our door. He was friendly and professional.....please extend my thanks to him again! If you need service for your garage door, CALL Precision Door!

- Kevin Thompson

I called on Saturday to get a garage door opener repair thinking they would come on Monday. But Ron came on Sunday earlier than scheduled. The weekend service call was no extra. We needed a new opener and he installed it in an hour. Ron is the owner and he was very pleasant and took time to go through the operations of it. We are very happy with the service!

- Lisa Smith

Sadmir was very professional quick and thorough

- David Vick

I was very pleased with Felix, my technician. He was prompt, courteous and informative. Can't ask for any more than that. Also, Precision was easy to schedule. I will recommend.

- Nancy Spilberg

I had on ongoing problem with my door which two previous service people (one, sorry to say, from Precision, and one from another company) had failed to fix. Sean was great! He listened carefully to my description of the problem, figured out what could be causing it, and had it fixed in less than fifteen minutes.

- Richard Johnson

As always Precision Garage Door Service goes above and beyond in providing reliable, prompt and excellent service! Ron’s experience and recommendations are always appreciated and he is extremely trustworthy! Felix Coriano, our installer, was incredibly professional, friendly and courteous! We love our new garage door!

- D. Ovejero

Excellent service!!!

- Nithi Nithipalan

The technician Zikret Osmic was prompt. He examined the Garage Door Opener and answered all my questions. He insured I understood how the opener worked and that the sensor lights were working correctly. He also lubricated the rollers so I am comfortable the door is working correctly.

- Kathy Wagner

I had an issue with my garage door and found Precision Garage Door of Rochester through other reviews online. They did not disappoint! Service was quick and my issues were resolved with available parts on the truck. Z did a great job and explained the technicalities of what he was doing and why. Will definitely come back if I have another issue

- Evan Wong

My garage door intermittently failed to open or close. Sadmir diagnosed the problem and outlined my options. He efficiently made the repairs and took the time to thoroughly discuss the work both before the job and after the work was completed. He arrived on time, communicated very well and overall did an excellent job. He was very knowledgeable and informative. I would gladly use him again.

- Dennis Waldron

We were very pleased with the 24 hour service as our cars were stuck in our garage. Phil was very professional, prompt and courteous. We highly recommend Phil and Precision.

- Robin

Zikret, Precision's technician was great. He was very knowlegdeable and professional. After assessing my garage door, he showed me what was wrong. He ended up having to replace the springs, bearings, rollers, and a few other things. Scheduled to have the service from online on Sunday and they came out two days later which I was very pleased about. Highly recommend them.

- Mitch Flagg