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has received 3359 reviews, averaging 5.00 Stars:
Newark, NY
Pittsford, NY
Our garage door spring suddenly broke on the Saturday morning before we were expecting a week of extreme cold temperatures. We called Precision Door Service and they were able to give us the options of emergency service on a Sunday evening or non-emergency on Tuesday. We opted for the Sunday service and also asked that if they were able to come earlier Sunday, we would be here. They were very professional-emailed and texted the appointment reminders/confirmations. The technician called in the morning after 9am on Sunday with a moved up time and all work was completed by around 11am-the technician was here for less than an hour and went over every step of what was done- had to brace door on bottom-older wooden ones. The estimate of the work was given prior to the appointment and it was reasonable. While here the technician also gave us an estimate on how much it would be if we were interested in replacing the doors (60 years old) or the garage door openers (13 years old each) as the other door keeps resetting at close about 4" from the bottom- he determined it is the opener and when we get tired of resetting- then replace. No pressure. We appreciated the honestly, reasonable price, and quality work BEFORE the cold snap. Thanks for fitting us in Precision Door Service!
- Debbie Lang
Very pleased with the prompt and effective service. The Technician showed up on time, had the appropriate parts on hand, replaced the coil spring and cables in less than 40 minutes and inspected the door overall for other safety/wear issues. Highly recommend!!!
- David Stookey
Penfield, NY
Professional, fair pricing and on time. Always friendly and polite.
- Chris Mangion
Rochester, NY
I was in need of a garage door opener to replace an old one from 1998 and I got one 24 hours later! The service was very quick and transparent and everything works wonderfully. Thank you so much!
- Elinor Finkelstein
Fairport, NY
Sean did a great job in explaining the options for the garage door opener replacement, and he efficiently and professionally completed the removal of old opener and installation of the replacement. He then explained the use of the features of the new opener, the control fobs and the keypad.
- Mark Maves
Webster, NY
Great communication and service. Perfect.
- Bob Nicolay
Rochester, NY
My day was made! Our garage door opener hasn’t been working correctly for a while. We had tried to no avail to fix it ourselves. Decided to call Precision to see if they could fix it. It was determined that it was an unfixable issue with the opener. This did not surprise me. A new opener was installed quickly and professionally. From start to finish with Precision, I was very happy and so glad to have my door opener working again especially in this cold weather! My techs were also great. Very patient with my questions and thorough in explaining all of the functions of the new opener. Highly recommend this company!!
- Anne Stacy
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Residential Technician: Sadmir Hamzic
Rochester, NY
I am very impressed with the level of service that we received. The technician was very courteous and was in and out in no time at all. I would definitely recommend them to anyone for service on their garage door opener.
- Michael Monnet
Rochester, NY
I use Precision because integrity matters. They have never disappointed and in my most recent experience, I was so impressed with their transparency and authenticity I wouldn't use or recommend anyone else.
- L Blanchard
Conesus, NY
Precision doors did an excellent job installing our new garage door. The technicians were prompt, coming at the time they were scheduled to come. The door was installed quickly and they work great. I highly recommend this company.
- Anne Mosher
Rochester, NY
Sean was great. He arrived earlier than scheduled, which was great. He quickly isolated the problem. Easily fixed for a reasonable price. He also provided feedback for some repairs that will be needed in the near future. My brother-in-law recommended your company and I’m pleased wit the outcome.
- Kera Neylan
Rochester, NY
Garage door springs broke. Ron fixed it promptly. His knowledge and professionalism was very comforting. Would use them again for my garage door needs in a heartbeat
- Brian Buzzell
Victor, NY
The owner, Ron was exhausted at the end of a long day and I felt bad for him when he was responded after hours for service on our broken garage door cables. But he was fast and efficient in getting our garage door working again before the winter storm set in. Can't say enough on how much I appreciate Ron and I highly recommend him. Thanks Ron!
- Arthur Moore
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Penfield, NY
I was pleased with precision garage service .And would call again in the future for thier service.
- Diane Arenas
Pittsford, NY
Great experience! Ron solved and fixed our problem quickly and we appreciated the great customer service.!
- Erinne Woodard
Hilton, NY
Used in the past .. very professional, timely, and efficient!!
- Debby Arend
Rochester, NY
Very pleased with the timely service and communication from the time of booking appointment to the job getting done. Would definitely refer this company to a friend.
- Cindy Lindquist
Leicester, NY
Excellent service. Prompt and great communication.
- Jason Yasso
Rochester, NY
Z was highly knowledgeable about the doors, hardware options, and openers when he came to repair my door. Appreciate how easy he was to work with, the pride he took in his work and his communication throughout the process. Highly recommend!
- Dwayne Cerbone
Rochester, NY
I have worked with Precision door twice and have had a great experience both times. Scheduling was easy, fast and convenient. This time I knew my garage door opener was broken. And the tech (Felix) clearly explained what exactly was wrong and what it would cost to repair or replace. I chose to replace the opener. The tech was efficient and I could see that he really double checked all the fittings on the garage door to ensure that it would be running smoothly and optimally, which is especially important to me in my 1920 built house with heavy old garage doors. He took the time to explain all of the features of the new opener and helped me reset the keypad. Really outstanding. I would heartily recommend this business.
- Stanley Vanhorn
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Residential Technician: Felix Coriano
Penfield, NY
Precision came quickly and was clear and concise about what my options were. Phil was quick and expeditious in completing the work and telling me how to follow up in the future if anything was needed, he also gave me a few tips on how best to care for my new parts to keep them optimally functioning. Overall a quick and efficient experience, highly recommend!
- Rebecca Valladares
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Residential Technician: Phil Mormon
Fairport, NY
Extremely professional and reliable company that operates with a great deal of integrity!! Top notch company!!
- Kevin Leshner
Spencerport, NY
We certainly appreciated the speed our door new springs were installed as well as the promptness you were able to perform the work. All within three hours of my initial call.
- Sam Rivoli
Webster, NY
Arrived right at scheduled time. I had requested the springs be adjusted and do a basic door tune up. Great personable guy and was only took about 20 minutes to complete the work.
- Dale
Dundee, NY
Very knowledgeable, friendly, excellent service!
- David Wurman
Rochester, NY
Showed up on time, very professional, did what needed to be done and I'm very happy with my new garage door. Thank you!
- Austin Schaefer
Webster, NY
Super prompt and helpful. Very professional and able to work around my schedule. Did great work!!
- Wendy Rogers
Pittsford, NY
There was rust on the bottom of my garage door, and the retainer had fallen out. Ron came out, assessed the condition of the door, and recommended that I get the bottom section replaced. He told me the manufacturer, the model number and the color and said that this would be my most cost-effective option. He also fixed a roller that had popped out of the rail. After taking the time to do all of this, he didn't charge me anything. I really appreciated the timeliness, service, and the whole approach. And the fact that after spending all this time and giving me valuable advice Ron didn't charge me is very much appreciated. This is a great company to work with. I will be sure to call again should anything happen in the future. Two thumbs up!
- Denis Rozin
Wolcott, NY
Sean replaced the cables on my garage door today and did an excellent job. He was quick, thorough, friendly, and completed the job for the price he quoted. He also lubricated the pulleys, rollers, and hinges for no additional charge. My brother recommended Precision Garage Door to me because of work they did for him previously that he was pleased with.
- Tim N
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1
Rochester, NY 14624
Excellent service, from first contact to finished work.
- James Blankenberg