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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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When returning home in the evening and discovering that my garage door would not open, I searched for service immediately. I was shocked when I spoke with the operator at Precision at 8:45pm, as she alerted me that a tech would arrive between 9:00 and 11:00 that night! Ronnie clearly explained the issues with my door, provided various options, and replaced the spring, rollers, bearings, etc. that same evening. I would recommend Precision to anybody that needs garage door repairs/replacements.
–
Neil Obrien
