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has received 3359 reviews, averaging 5.00 Stars:
Lima, NY
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Residential Technician: Sean Seelig
Spencerport, NY
Replied in timely manner and problem was fixed same day. Technician is very good at what he does!
- Rita Knight
Avon, NY
I have had prior experience with Precision Door, so called them first. They came the same day and fixed the garage door problem. They sent a photo of the technician coming so I'd know who to expect. He arrived on time, and did the repair quickly. I will use their services again.
- KJ Koloseike
Irondequoit, NY
I am very happy with my door repairs. The response time was excellent. The work was performed flawlessly and the price was fair. I would highly recommend Precision to anyone who needs their garage doors serviced.
- Rick Hoepfl
Rush, NY
Highly pleased with most recent service ! Just recently purchased a new house and garage door openers were in need of replacing. Zikret did a phenomenal job start to finish. Zikret went over all-of our options and took time to explain them . Our tech was professional and very knowledgeable. And the finished product was beyond expectations. I hopefully never have to call you guys again but will definitely recommend! Thanks !
- Russell Miller
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Residential Technician: Zikret Osmic
Rochester, NY
I was having an issue with my garage door opener. Purchased from Precision several years ago along with a new door. Door would not close. Turned out to be a simple sensor misalignment. Owner Ron showed up, was very pleasant and informative. Customer satisfaction is clearly top of mind at this company. We need more businesses like this. Trusted, competent, affordable, reliable, prompt and timely. Excellent communication and transparency.
- Rod Rusnak
Rochester, NY
I found you thru an internet search. I spoke with a technician on the phone to ask some questions. He was great. The technician that came to service the opener did a great job as well, very knowledgeable and friendly.
- Tom Horton
Rochester, NY
Very appreciative of the timely arrival and the rather short period of time to correct the problem at a reasonable cost.
- Rob Daitz
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Rochester, NY
Ron is a very experienced technician. He figured out what the problem was right away. The problem with the range of my remote is radio signal interference. Great information about all the different things that can affect and interfere with a garage door opener signal.
- Gary Worden
Victor, NY
Ron has always been great to work with.
- Jeffrey Pawlowski
Fairport, NY
I called last night at 4:30. They offered to come out at night, but I waited until morning. Their tech showed up ahead of time and explained what new parts were needed to rebuild and upgrade my thirty year old system. I agreed and an hour later the job was complete. they tech was friendly and fast. Great Job!
- Charles Mundry
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Residential Technician: Sadmir Hamzic
Avon, NY
Very good experience. Installer was very knowledgeable and offered different options and prices. Very satisfied. Thanks
- Dennis Mcgraw
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Residential Technician: Zikret Osmic
Penfield, NY
Very quick to respond to call made to fix garage door that was holding my car hostage in the garage. Especially on the weekend. Was on time, informative, and very friendly. Ron performed work in a timely manner and explained everything. The company is highly recommended, and I will refer them to my friends. Cost was also very reasonable.
- Fred Tyler
Rochester, NY
I can't say enough good things about my experience with this company. Last August, we needed to get the garage door modified to raise higher for a new vehicle. Sean came up with a great solution and fixed a spring problem from another company. We had a issue this week that was quickly and easily fixed under warranty by Zikret who explained the minor issue - possibly caused by a power outage - and clearly explained the issue to me. Everyone from technicians to people who answer the phone has been extremely polite and helpful. I'm very happy to have found this company!
- Kathryn Jensen
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Residential Technician: Zikret Osmic
Webster, NY
Excellent Service. The technician Sadmir was friendly, knowledgeable, and quickly determined the problem. He even came down our somewhat challenging road on a pretty bad weather day.
- Doug Westerdahl
Rochester, NY
Phil was knowledgeable, fixed the immediate problem, answered questions, and informed me of multiple possible options for the future. Did not try to upsell me, and service fee seemed fair. Would use Precision again and would recommend to others.
- Kiel
Avon, NY
Great emergency service and quick repair! Response was within an hour. Highly recommend!
- Nancy Sullivan
Victor, NY
I have only used Precision a few times over the 35 years I have lived in my current house. Each time I have been 100% satisfied with their service & price. Don't know what else to say (and, I rarely am 100% satisfied!).
- Chris Wieser
Great work. Helpful and friendly technician.
- Davies Nagel
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Residential Technician: Zikret Osmic
Attica, NY
I had a new garage door opener installed. Everyone I met and who had performed the work were knowledgeable and courteous. Very happy with their installation.
- Rosemarie Hoffman
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Residential Technician: Phil Mormon
Pittsford, NY
I called for service to one of my garage doors. The service person was very prompt and competent. He knew exactly what I needed and performed very efficiently. I have been very pleased with my garage doors and openers. Thank you for your service. Everything is working perfectly again. A very satisfied customer Joan
- Joan Salomon
Macedon, NY
Broken garage door spring Saturday morning on a 70-year-old garage door. Happened upon Precision by chance on the internet. Read their reviews and reached out to them. They returned my call within the hour. Service was set up for Sunday morning (the next day) without additional cost being on the weekend. They gave a time frame and were there on time, with calls and texts saying they were on their way. Repairman (Ron the owner) evaluated, gave me a quote and fixed the door within 90 minutes. This is how customer service and service should be...would highly recommend.
- Bill Perfetti
Pittsford, NY
The other day we had a spring go on our garage door. We called precision garage door. The technician that came to the house was named Z. He was very knowledgeable and efficient felt very comfortable with him in the house. I am the owner of Monroe county plumbing services. So I know what a good Technician is. If any other customers ever ask me who I would use I would definitely highly recommend precision garage door.
- Gary Raskopf
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Residential Technician: Zikret Osmic
Rochester, NY
Your tech was awesome. He answered all my questions and made me feel very comfortable. He tested the door so that I could see it was working. I'm very satisfied
- Rosemary Magnolia
Webster, NY
Thanks for the help with my garage door opener, what a great customer experience. Your website was easy to use, and your messaging thru out the process was very helpful. Best wishes for a successful year.
- Doug Cauwels
Victor, NY
The trolley that runs along the rail part of my system broke after 25+ years. I was given a same-day appointment and Sean arrived even earlier, with advance notice. The age of my system meant replacing the whole opener, which Sean was able to handle on the spot in about an hour and a half. He offered two options, explained their features, got the one I picked up and running smoothly, and explained the new system and what he had replaced - all at a reasonable price. Highly recommended; I was very happy with my experience, and will use Precision for any future garage door needs.
- James Cairns
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Residential Technician: Sean Seelig
Fairport, NY
They have been my only go to for garage door repair. Easy to work with. Fast, and communication is excellent. The technician ( same each visit) is awesome and gets the job done! Thanks for another excellent job!
- Lex Sleeman
Pittsford, NY
I really appreciated Sean's work, he laid out what he was going to do before doing it and quoted me the price for each thing even when I didn't ask for that. He was very quick to get the door fixed from an unusual issue of non-broken but weaker than expected springs. He also made sure to tell me there's a 3 year warranty on them and even left them for me as I requested.
- Damian Kumor
Rochester, NY
excellent service right on time,
- Joanne Mabb
Penfield, NY
Thank you, Ron, for getting our garage door to work. Thank you also for the new key pad & all of the programming! My husband laughed at my excitement to having everything working! He asked if you liked the chandelier in the garage??!!! Ha ha! Thanks again! Phyllis Stock
- Robert Stock
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1
Rochester, NY 14624
Quick response time. Courteous service. Good conversation. Reasonable pricing. We are repeat customers and will continue to be repeat customers.
- Kevin S