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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read the 5 Star Reviews
for Precision Garage Door Rochester:

Broken Garage Door Spring Repair
Henrietta, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Online
submission
[?]
Same day service was excellent. Technician was kind and efficient.
– David White
A Response from Ronnie:
Thank you again Mr. White!
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: E-mail
submission
[?]

I am writing to express our genuine satisfaction for a job well done by Jason. I had not viewed your website prior to this time. As I observed the commitments you make to your prospective clients, I can honestly say that Jason personified them all. Thanks again for a job well done.

– Ray Scott
A Response from Ronnie:
Thank you again Mr. Scott!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jason Wagar
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Online
submission
[?]
Prompt and courteous service, plus a very good price for the new garage door and opener. Knowledgeable about the products and answered all my questions. Was able to work with an issue of track height and door openings that was beyond a standard install.
– Alan Bredekamp
A Response from Ronnie:
Thank you again Mr. Bredekamp!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Opener Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Online
submission
[?]
We picked Precision Door because our garage door failed on a Sunday. A repairman arrived within 1 1/2 hours of our call. He explained
in detail, the problem with the door and the cost of repairs. The door opener was fixed to our satisfaction and working in 45 minutes. Will call Precision Door for future door repairs.
– Charles Mullaney
A Response from Ronnie:
Thank you very much Mr. Mullaney!
Service Provided:
Garage Door Opener Repair
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
East Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/04/2011
Comments: Report Card
submission
[?]
Fred was awesome, prompt, and offered helpful suggestions. Just did a great job, very quickly.
– Byrne
Service Provided:
Broken Garage Door Spring Repair
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Fairport, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/04/2011
Comments: Report Card
submission
[?]
Great Job!
– Krenzer
Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Ron Kull
Install Garage Doors
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/04/2011
Comments: Report Card
submission
[?]
All work very well done, and quickly!
– J Wensich
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/04/2011
Comments: Report Card
submission
[?]
Excellent, courteous service!
– B. Dooley
Service Provided:
Broken Garage Door Spring Repair
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/04/2011
Comments: Report Card
submission
[?]
Fred was extremely competent and professional in his repair as well as very polite and respectful. He thoroughly explained the problem, what he needed to do to resolve the problem, & what we needed to do to maintain the door mechanism. He's an exceptional employee! Thank you!
– H. Pizzo
A Response from Ronnie:
Thank you again Mrs. Pizzo!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Macedon, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/26/2011
Comments: Online
submission
[?]
Having discovered a broken spring on my garage door early on a Sunday morning I checked the Yellow pages for a 24 hour service repair company. I called Precision and was told that a technician would arrive between 12 and two. Jason Wagar arrived at 11:45. He immediately began recommending the repairs and pointed out problems with my current set up. I gave my OK for his suggestions, and he went about his work. Upon completion he showed me how to test the door for balance and gave me maintenance tips. I am very happy with the service and will recomend your company to my friends. Job well done!!
– Michael Gorman
A Response from Ronnie:
Thank you again Mr. Gorman, and great job Jason!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jason Wagar
Garage Door Repair
Hilton, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/25/2011
Comments: Online
submission
[?]
Excellent service on my garage door cable repair. Ronnie explained the unique situation I had, and how he could address it. He is very knowledgeable and earned my trust. When it comes time for a door replacement, I know who I will call!
– Craig Koelle
A Response from Ronnie:
Thank you again Mr. Koelle!
Service Provided:
Garage Door Repair
Other Staff:
Ron Kull
Garage Door Opener Install
Fairport, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2011
Comments: Online
submission
[?]
Thank you, Ron! I will gladly send you any business I can. You are honest and quick, and know your business.
– Susan Abbott
A Response from Ronnie:
Thank you very much again Susan, we really appreciate it!
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Other Staff:
Ron Kull
Garage Door Opener Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2011
Comments: Online
submission
[?]
excellent service@ right price.prompt.reliable.this was a lucky find in the yellow pages!
– John O'Sullivan
A Response from Ronnie:
Thank you again Mr. O'Sullivan!
Service Provided:
Garage Door Opener Repair
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2011
Comments: Online
submission
[?]
Ron did a superb job! He was fast, extremely professional, and knowledgeable. We will recommend precision to everyone! What a great company!
– John Harnischfeger
A Response from Ronnie:
Thank you very much again Mr. Harnischferger!
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Other Staff:
Ron Kull
Install Garage Doors
Mount Morris, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2011
Comments: Online
submission
[?]
Ronnie did the job when he said that he would and did a quality installation. I was especially impressed with the detailed explanation that I was given regarding both the installation and the operation of both the doors and the openers. Including the extra remote was also a nice touch. Overall a great experience!
– Dave Doty
A Response from Ronnie:
Thank you very much again Mr. Doty, we really appreciate it!
Service Provided:
Install Garage Doors
Product:
Liftmaster Chain Drive Garage Door Opener
Other Staff:
Ron Kull
Install Garage Doors
Pittsford, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/22/2011
Comments: Online
submission
[?]
Excellent courteous service. Fred arrived early, assessed the situation and helped me order a door for next day installation. Jason was thorough and careful with the installation.

Thanks
– Howard Shapiro
A Response from Ronnie:
Thank you very much Mr. Shapiro!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Jason Wagar
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2011
Comments: Report Card
submission
[?]
Fred did excellent work in a timely fashion, he is an excellent representative for your company. Thanks for the good service!
– M. Santini
A Response from Ronnie:
Great job Fred, and thank you again Mr. Santini!
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2011
Comments: Report Card
submission
[?]
Thank you for coming that fast!
– Maronian
Service Provided:
Install Garage Doors
Product:
Garage Door Repair Springs
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2011
Comments: Report Card
submission
[?]
Extremely satisfied. Fred was excellent. He took the time to explain in layman's terms what he recommended and why. He showed me two specific things I could do to prolong the life of the unit. I will recommend Precision to others based on Fred's exceptional work.
– M Weil
A Response from Ronnie:
Thank you very much Mr. Weil!
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Garage Door Opener Repair
Fairport, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2011
Comments: Online
submission
[?]
Fred was excellent! Starting with communicating (he was able to come early) and through his explanation of the problem and solution, I felt he was just what I would want from a service tech. The repair was not what I'd call cheap, but it was quite reasonable for the issue I had-- Fred found a way to update some worn parts and make adjustments so the old door works like new without the total replacement I feared... and that I'm sure some companies would have forced on me! I'd recommend him and Precision to anyone.
– James Revell
A Response from Ronnie:
Thank you again Mr. Revell!
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Rollers
Technician:
Fred Vaccaro
Garage Door Opener Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2011
Comments: Online
submission
[?]
Very courteious, explained everything.
– Cameron Mahood
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
East Rochester, NY
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 02/10/2011
Comments: Report Card
submission
[?]
Fast, knowlegeable, would recommend him to friends.
– T. Burkey
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Remotes / Keypad
Other Staff:
Ron Kull
Install Garage Doors
East Rochester, NY
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 02/10/2011
Comments: Report Card
submission
[?]
Super friendly, good explanation, came promptly.
– J. Smith
A Response from Ronnie:
Thank you again Ms.Smith!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Opener Repair
Fairport, NY
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 02/10/2011
Comments: Report Card
submission
[?]
Very Pleased!
– D. Henderson
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Garage Door Opener Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2011
Comments: Report Card
submission
[?]
Really special service person and very competent. Friendly, courteous response to my many questions. An enjoyable & efficient visit. Very satisfied & pleased with Precision.
– G. Hahn
A Response from Ronnie:
Thank you again Mr. Hahn!
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2011
Comments: Online
submission
[?]
Fast, friendly, and a great job! Thanks Precision!
– Nick Livadas
Service Provided:
Install Garage Doors
Product:
Carriage House Garage Doors
Other Staff:
Ron Kull
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2011
Comments: Report Card
submission
[?]
Great service, excellent workmanship, Ron thoroughly explained the operation of the door opener. He was prompt, courteous, & neat. I am so satisfied with both door & opener. Have already recommended Precision!
– B. Tubbs
A Response from Ronnie:
Thank you again Bunny!
Service Provided:
Install Garage Doors
Product:
Liftmaster Chain Drive Garage Door Opener
Other Staff:
Ron Kull
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2011
Comments: Report Card
submission
[?]
Totally satisfied! Fred was polite, thorough, explained the problem, and went over the instructions on how to operate the door very carefully.
– P. Urban
A Response from Ronnie:
Thank you very much again Ms.Urban!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Install Garage Doors
Fishers, NY
4.750 of 5 Stars
Precision Garage Door4.750 of 5 Stars
Date: 02/10/2011
Comments: Report Card
submission
[?]
Very good job.
– J. McDonald
A Response from Ronnie:
Thanks again Mr. McDonald!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Install Garage Doors
Fairport, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2011
Comments: Online
submission
[?]
Wonderful Person, Great Service.I was very impressed with your service. It was very important to us that the door needed fixed ASAP. and it was none sooner than ASAP>
– Chettra Thapa
A Response from Ronnie:
Great work again Fred, and thank you very much Mr. Thapa!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
(585) 267-5174
Monroe County
4.95 out of 5 stars
(355)
Read All Monroe Reviews
(585) 300-4522
Genesee County
4.91 out of 5 stars
(8)
Read All Genesee Reviews
(585) 612-4164
Livingston County
4.8 out of 5 stars
(10)
Read All Livingston Reviews
(315) 670-4607
Ontario County
4.91 out of 5 stars
(26)
Read All Ontario Reviews
(585) 682-2740
Orleans County
4.95 out of 5 stars
(5)
Read All Orleans Reviews
(315) 290-3137
Wayne County
4.86 out of 5 stars
(20)
Read All Wayne Reviews
(585) 302-4334
Wyoming County
5 out of 5 stars
(1)
Read All Wyoming Reviews
  • Arcade
  • Attica
  • Castile
  • Gainesville
  • Perry (1)
  • Silver Springs
  • Warsaw
  • Wyoming
(585) 612-4202
Yates County
5 out of 5 stars
(1)
Read All Yates Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(866) 835-6303
507 West Commercial Street East Rochester NY 14445
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