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Garage Door Repair Reviews in Monroe County, NY (Page 24)
Precision Garage Door of Rochesterhas received 2714 reviews, averaging 4.96 Stars:
Hilton, NY
Product:
Fairport, NY
Phil was the initial service person, that was sent on an emergency visit. Precision installed my door 2 yrs, ago and in my opinion the door should not have needed to be repaired, so soon. However, Phil was knowledgeable, thorough in his assessment and reassured me that this would be resolved. He enabled the door to be raised, so that I could move my car out. All in all, he was great! Next day, Chris the manager came out as promised, to complete the repair. He stood behind the Precision's reputation to do what it took to make the customer happy, in a situation, where I was annoyed that this issue happened. Both servicemen provided excellent customer service.
- Olga Hontar
Rochester, NY
Wonderful company to work with. Felix, the technician that worked with us today, was exceptional. We recommend them highly.
- John Patterson
Rochester, NY
I don't know what his name was. He waited for me to come because I was late. Nice of him. He submitted his answers to my questions well informed. Unfortunately, The cost for doors were pricey.
- Barry Haywood
Rochester, NY
Sean was excellent ! I would highly recommend Precision.
- Tom Cook
Pittsford, NY
Precision Door is one of the best vendors I work with - they are responsive and always complete the work in the time they promised and do a great job!
- Dawn Schnell
Rochester, NY
Would always use this company. Knowledgeable, organized, and efficient. Ron and his team do fantastic work
- Susan Sargent
Honeoye Falls, NY
Great service, helpful and courteous!
- Gayla Zuber
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Residential Technician: Sadmir Hamzic
Rochester, NY
Service technician (Ron K.) called to check if arriving 11 hours early was OK, saving us the late evening emergency service charge. Job was done quickly and perfectly!
- Charles Hasenauer
Penfield, NY
Felix is the best. I have never been the least disappointed with Precision or any staff. Please feel free to use my email for references.
- Terry Oneil
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Residential Technician: Felix Coriano
Pittsford, NY
Ron, Kathy and I want to extend a thank you and an appreciation for the PROMPT service regarding our garage door problem. Satko did a great job installing the new replacement parts and we’re very happy with the way our door operates. Once again, thank you for your outstanding service. Sincerely, Ron snd Kathy Ralg P.S. We have never had a quieter operating door!
- Kathy Ralg
Pittsford, NY
I have used Precision Door Service to replace my aged garage door and service it when the cables need to be replaced. They come when they say they will, call if they can be early or are running a bit behind (having saved another customer). All the repair men have been very polite and explain what is amiss and the solution. I highly recommend them!
- Lynette Loomis
Rochester, NY
From first call, to the finished job, everyone at Precision Door was courteous and professional. Our technician was in and out in less than 30 minutes. He knew exactly what was wrong and how to fix it. He even went above and beyond by lubing the rollers. The door works like new again. I highly recommend Ron Kull and his team.
- Janeen Thompson
Webster, NY
Have had repairs done to our door by your company
- Donald Liberti
Rochester, NY
This was the easiest service experience I have ever had. I called the office and they set me up with a Saturday appointment because of my work schedule. Ron came out and was super friendly. He assessed the situation and explained my various options without pushing me in any particular direction. He installed a nee garage door opener on the spot. Before leaving he took the time to teach me about my opener and make sure I had a solid understanding of everything.
- Jessica Matukewicz
Rochester, NY
Ron was upfront about the possibility of my garage not being able to be repaired because of the age of the door, but he figured it out and got it done with “Precision “ lol! He took the time to even teach me how to program my padlock panel and explain how to make deer meat taste good! Thank you for a job well done-Tracy K.
- Tracy Knight
Rochester, NY
Felix did a great job. He arrived on time, friendly and fixed our door perfectly. Thanks, Felix!
- Laurie Donohue
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Residential Technician: Felix Coriano
Rochester, NY
Serviceman was knowledgeable, efficient, and very respectful of customer needs. Will definitely use Precision again.
- Judith Schuster
Pittsford, NY
Awesome individual. And awesome to send a picture and bio prior to coming. If all the Connie’s on use for my hone maintenance you are the only company that has ever done it Thank you
- Yvonne Kimaid
Product:
Rochester, NY
Technician quickly diagnosed the problem with my garage door opener and made the repair. He wasn’t very professional and explained things thoroughly. No heavy pressure up sale for other services. Highly recommend.
- Jim Salomone
Rochester, NY
I used Precision before & was very happy with their service so it was only natural to call them again. Ron was prompt, very professional, courteous & helpful when I asked questions. My garage door opener had to be replaced & Ron did an excellent job taking care of everything that had to be done including explaining everything about the new opener & having me test everything to make sure the remotes, key pad & wall pad worked ok. Everything worked fine & I am very happy with the results. Thanks Ron for all your efforts. Anne Kloc
- Anne Kloc
Fairport, NY
The two gentlemen were very friendly and honest. My garage door is back in service!
- Glenn Batchelor
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Residential Technician: Zikret Osmic
Fairport, NY
Very good service. Excellent site cleanup. Pleasure to have Ron Cull do the work. He set up both built in remotes on my two cars. Job well done.
- David Zebelman
Rochester, NY
Felix was very understanding and fixed the door in less than 5 minutes! Guy’s a gem.
- Zach Pedeville
Penfield, NY
I called them for garage door service. They agreed on $65 service cost and $60 for the garage door wire. Garage door wire cost $10-15 bucks in Home Depot only. And then there were other parts which cost 3-5 bucks in home depot they charge five times for the part. End up fixing garage door for approx $200 dollar which could be repaired from less than $100 if I have chosen other places. If you ask for the service from this place I would recommend make sure you buy your own stuff from home depot or Lowe’s.
- Rajeez Kumar
Product:
Rochester, NY
I had an emergency appointment scheduled for replacing a broken torsion spring. I received a call early the following day to move my appointment up. Talk about quick response. I don't need any advertising. From my past experience I only called Precision. Ron has courteous and professional even our dog Mandy approved. I recommend Precision to anyone. Thank you again for outstanding service.
- Robert Buesing
Rochester, NY
I initially chose Precision because they were local and had many great reviews. Excellent service from the person taking my initial call to the technicians who changed the springs on my garage door. "Z" was our tech and his service was prompt, courteous, thorough and well done. I would highly recommend them.
- Jeff
Rochester, NY
Ron was very pleasant and friendly. Repair to the garage door was quick and painless. I was shocked at how fast I was put on the same day schedule.
- Tom Farrell
Rochester, NY
Great service and always the best on time as well as resolving any problems
- Jerry Ciarpelli
Rochester, NY
The spring on my garage door broke late on Saturday afternoon. I called Precision Sunday morning at and Ron was at my house at 10:30 to repair my door. He did a great job. Thank you.
- Margaret Whalen
A torsion/tension spring broke locking me out of the garage. Precision Door has a great online chat feature on their website. Super friendly and helpful customer service (Theresa)helped set me up with an appointment. Chris came out to fix things up 2 days later. Great communication ahead of the job. Chris replaced the springs and rollers. Also provided me with info on future needs. Chris was friendly, courteous and does the job quick. Thank you for a job well done.
- Laura S