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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2483 reviews, averaging 4.96 Stars:
Penfield, NY
Product:
Churchville, NY
Excellent service, professional in all aspects of the job Highly recommend
- Bill Diamond
Product:
Fairport, NY
Technician arrived promptly and received quote shortly after our appointment which was nice but that’s about the only positive things I can say. I was asked how much I wanted to spend at the beginning of our visit which I did not like at all. He said he didn’t want to give me quotes on doors that I didn’t want ($$$) . I was also asked questions I didn’t know answers to like “ do you want an insulated or non insulated door ?” Never explaining the difference when he clearly knew I didn’t know which . He seemed annoyed when I didn’t know what I wanted . Maybe these things could be explained when scheduling the estimate. The technician made me feel like he was annoyed and I was wasting his time . I even had the furnace installers all day and they walked by and overheard our conversation and when the AC guys left at the end of the day they asked about garage door and I expressed how I felt and they said they picked right up on his tone/attitude with me. I will not be using this company because I am sure there is another company out there that cares about customers and how to talk with them . I never even looked at the prices because it didn’t matter at this point .
- Cay Lee
Irondequoit, NY
Best service I’ve had in awhile .. I highly recommend .. they came and gave me an estimate and then scheduled a time and day and was smooth sailing from there .. guys were quick and clean and very informative.. thanks again !
- Quang Ho
Product:
Pittsford, NY
Great service, came earlier than appointment scheduled! Highly recommend!
- David Mezzoprete
Pittsford, NY
Came the next morning to service the garage on a Saturday! Couldn’t ask for more, excellent work, quick and efficient and fixed the issue. Great guy, I’m a reoccurring customer and will continue to be. Thank you.
- Douglas McLoughlin
Rochester, NY
Good reliable products that have surpassed my expectations. Having a wi-fi garage door connected to my home network makes life a little bit easier. ????
- David Roth
Product:
Fairport, NY
After contacting another company and waiting 6-hours for a call back, which never came, I called Precision. They scheduled an appointment and Senaid was here within 2 hours! He replaced both springs and had my garage door opening, again, in 45 minutes! Very nice guy who really knew his stuff. Wish I would have called Precision in the first place! I’m going to call and have them back to replace my garage door opener, which is old and noisy, and my garage door... which is original to my 1972 built home! From start to finish, extremely friendly and professional service. Great find... I highly recommend!
- Larry Staub
Product:
Rochester, NY
Ron was very helpful great service and customer service.
- Tiffany Anderson
Penfield, NY
The technician was on time, courteous and well informed.
- Richard Reynolds
Rochester, NY
Fast, efficient and professional.
- Michelle DeMonte
Product:
Rochester, NY
Highly recommend this company. I have used their service in the past and each time been greatly satisfied.
- June Jefferson
Rochester, NY
Chris was remarkable. Came to fix my springs and completed other work as needed. No longer do I have an extremely loud door. Very professional and courteous. Thank you!
- Jenna
Product:
Rush, NY
Friendly, professional same day service. Couldn’t be more pleased.
- Bob Bower
Rochester, NY
service was quick and friendly thank you
- Lachandra Greene
Hilton, NY
We were so pleased that you were willing to come on a Sunday to install our new garage door opener. Did a great job, cleaned up everything when you were done. We definitely will be recommending your company to family and friends! Thank you.
- Rick Jamalkowski
Service Provided:
Product:
Other Staff: Ron Kull
Rochester, NY
Thank you Dave.
- Adrienne Trouskie
Product:
Spencerport, NY
Personable sales/repair The technician was able to troubleshoot issues with the garage door and guided us through the process to purchase a new door. Great customer service!
- Amy Glass
Fairport, NY
Great and friendly service!
- Michael Palmer
Fairport, NY
Ron did a great job! Thanks again and will definitely recommend.
- Matt Bell
Rochester, NY
Precision Door was great from the time of quote all the way to installation. They responded to our quote request immediately, stopped by to look at our garage door and gave us a free quote while on site. We ordered a custom color door and still it was delivered in only 3 weeks. We scheduled delivery upon ordering and they called the day before to confirm the time. I really liked that we received a text with a summary and picture of who our technician was the morning of. And, our technician personally called us when he was 20 minutes away. The door installation was quick, no issues, and our technicians were professional. Great product and service! Highly recommend Precision Door for any garage door or opener needs!
- Brett Kremer
Rochester, NY
Same day service, very friendly, knowledgeable & professional technician. On time, problem quickly fixed. I would use then again! Thanks, Jan
- Jan Kohlmeier
Fairport, NY
Mark was great and knowledgeable. Thank you!
- Phil Jakubowski
Rochester, NY
Mark was great, professional, courteous kind, expedient ect..! Would recommend him in a heart beat.
- Will Hawkins
Pittsford, NY
Fantastic service. Knowledgeable, quick, efficient.
- Richard Kreipe
Product:
Rochester, NY
Ron and his crew always do a great job! This is our third garage door and they rocked it again !
- Helen Nesser
Product:
Pittsford, NY
Very good service. Knowledgeable/personable service person. Quick repair.
- Michael and Cathy Hill
Brockport, NY
Quick and efficient! Found the problem, fixed it, lubed it and was gone within 30 minutes. Great service!
- Bill Hunt
Rochester, NY
Installation of a new garage door and opener went very smoothly. Technician was on time and completed the work as estimated. I am very satisfied with the products and service. Thank you
- Richard Werner
Product:
Rochester, NY
Mark arrived on time and did a great job and clean up. Thank you
- John Thuman
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
The service call was a waste of time. My original phone call for service indicated that a new rubber bottom would be installed The clerk on the phone was useless. She should have asked about our dooor so as to not waste time. I kept this morning open to be here for nothing We have chosen a local vendor to repair our door. Disappointed in Precision performance We have used you in the past with no problem Sorry
- Gene Schwartz