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Garage Door Repair Reviews in Monroe County, NY (Page 40)
Precision Garage Door of Rochesterhas received 2712 reviews, averaging 4.96 Stars:
Rochester, NY
Fairport, NY
Precision installed both openers so they were the logical ones to call for repair. Serviceman was polite, friendly and thorough and told me that it could be the board that needed replacement but he would reprogram the remotes first to see if that was the case before going to a more expensive solution. That made sense to me. irate service a 5 star
- William Wilcox
Pittsford, NY
We had erratic behavior with our garage door and Drew was able to quickly diagnose and fix the problem. Awesome speed and easy to work with. Thank you so much guys!
- Matt Cole
Product:
Rochester, NY
We are very pleased with our new custom wood carriage house garage door. Ron and his team made the process very easy and the garage now looks fantastic! Our house is in an historic city neighborhood on a corner lot and the garage is very visible from the sidewalk. We have received many compliments!
- Tim Enright
Product:
Rochester, NY
Very Professional and good communication skills.
- Julie Crawford
Service Provided:
Product:
Residential Technician: Felix Coriano
Webster, NY
Willing to respond late evening so I could secure my home. Mark was very friendly, professional and extremely efficient.
- Patrick Shea
Rochester, NY
Previous courteous and reliable experience made my decision easier to schedule a garage door tuneup. As i respected results was the same .
- James Zarcone
Webster, NY
Second time (at least) we have used them. Labor rate is very fair, parts prices ok. Both technicians very personable and helpful. On line and phone conversations were great, they did exactly what they said they would, can't ask for more than that.
- Dan Hirst
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
I chose Precision because they had the highest ratings. Mark Sherman came out and identified quickly what was wrong with my garage opener/door. Very pleased with his services. Would highly recommend them.
- Aimee
Webster, NY
Ron Kull is amazing !!! He personally repaired our garage doors a few days ago. Arrived exactly on schedule, quickly diagnosed the problems, and estimated the cost (more than fair, in our opinion). Got right on it - like he'd been doing it his whole life - worked quickly and efficiently. Best, he EXPLAINED why things failed, what the repairs accomplished, and showed me a number of strategies and "tricks" for keeping it all in good working order. Our doors now work better than they've worked in 10 years. Can't thank you enough, Ron.
- Richard Lewis
Fairport, NY
Your company did an excellent job. Thank you! My process to get my door repaired on a Saturday. I simply made a call, and a live person answered the phone (as simple as this is, I have found only a few companies actually do this), the person scheduled an appointment, and Mark arrived on time to fix the garage door. Mark is very personable, and professional. I will recommend you. We need more companies like yours. Well done!
- Phillip Hofmeister
Product:
Rochester, NY
Marty Brodie was great. The garage door closes smoothly now and is whisper quiet. We will definitely use Precision again.
- Martin Schulke
Webster, NY
Ron came down on a Saturday to quote on the new garage doors and opener I needed. He was so helpful and informed me about my choices, and how the installation would go. Mary in the office was so helpful on some further information I needed and Eric did an awesome job on the install. These folks are extremely professional and a real pleasure to work with. Oh yeah...their pricing beat the other place I got a quote from significantly. I couldn't give this company a higher review!
- Jimmy C - Webster
Product:
Rochester, NY
Yes, a broken garage door spring … surprise!!! Your 7x24 service made my day and then complete by the great service provided by Drew Stewart, the technician. I appreciated knowing the name of the technician assigned to my call, Drew's call to inform me he was on the way, and then the great service he provided! Very professional and explained what was needed and what needed to be checked. Thank you Precision! Thank you, Drew.
- Antonia Carfagna
Product:
Penfield, NY
Ron was very professional, fixed my door in a timely manner and the service charge was very reasonable. I would definitely recommend and when the time comes for any replacement I plan on calling again
- Mike Gentile
Fairport, NY
Fast, efficient service. This is the second time Dave has visited our house. The first time, he repaired the door when I had been told I should "just replace it". He assured me it had many years of service left. This visit was for a failing opener. He arrived early, replaced the opener in about an hour with one that ran much smoother. I'll definitely be calling Precision again next time I need service.
- Hai Tran
Product:
Pittsford, NY
I simply cannot believe the service that was provided - especially for the cost. Felix was incredible. I have a historic home with historic garage doors (solid wood, leaded glass, etc.). One of the doors was not opening right. Felix worked, adjusted, and toiled with that door for literally FIVE HOURS+ until it opened and closed correctly. He was DETERMINED to make it perfect. I could not believe how hard he worked or how committed he was to the job. Truly EXCELLENT in every way. On top of that, he did not charge me anything extra for the many unplanned hours! He even had to make a second day visit. He started the second day with "OK, I have been thinking about this all night and I have a plan..." Exceptional service. I am a customer for life - particularly of Felix's! Wow. I am now looking for any other improvements I can make to the doors - just to get Felix back again.
- Tim Fantauzzo
Rochester, NY
5 stars very professional and polite.
- Carol Mastowski
Hilton, NY
Great Service great pricing.
- Paul Cliff
Fairport, NY
We have always used Precision with pleasant technicians and timely service. This time you came sooner than scheduled which was much appreciated. It was just a simple adjustment for Mark, but had eluded us. Thanks for being there.
- Gloria Mylroie
Fairport, NY
Dave called to let us know that he would be a little early and we said that was great. He analysed the problem quickly and gave us a couple of options. We chose to replace the garage door opener and he was quick, efficient and thorough. Dave is very easy to work with, friendly and I'd recommend him to any of our friends and neighbors.
- John Mccormick
Product:
Rochester, NY
Wow, I was very please with the work Mark Sherman did replacing my garage door opener. He was GREAT! His job was perfect! I am very happy with the job he did and I am looking forward to recommend him to any of my friends.
- Hans Susstrunk
Product:
Rochester, NY
Chose Precision because of the advertisement on a billboard. Looked at the website and saw nothing but great reviews so I gave them a call. Great customer service, great work and to show up the next day is unbelievable. Have already recommended them to friends and family. Thanks again!
- Tim Hecht
Rochester, NY
I would give Mark's service on Saturday a 5-star rating. He came right on time, found the problem was a broken wire in the activation system, and fixed it. Now the door works fine. He also did a lubrication of the mechanism, and the door runs quieter now. All this for about $50! So it was a very good service.
- Trevor Ewell
Webster, NY
This is my first time using Precision Door and it certainly won't be the last. A cable broke on Saturday afternoon with 2 cars in the garage. All the other companies closed at noon. Total time from my call to Precision and Marty fixing the problem was less than 2 hours.
- Steve Schober
Fairport, NY
As usual, a fast response with good suggestions and advise. Work carried out efficiently on time. Thankyou
- Norman Brookes
Penfield, NY
Quick response, excellent service, and an outstanding product. Thank you, Precision!
- Moira Fallon
Rochester, NY
Came when they said they would come, made the repair that was needed, was pleasant and courteous, was reasonably priced. Will use Precision for all future repairs needed.
- Tammy Dostman
Webster, NY
The original install was handled very well. However, the control unit was determined to be defective. The installer handled the problem very well and effectively, the new unit is now performing well.
- Richard Morrill
Pittsford, NY
Eric was awesome! Knowledgeable, efficient, and very kind!
- Meredith Utman
marty brodie was great!
- Daniel King