5.0 1 2 3 4 5 2,788 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 39

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across Monroe-area communities for fast, reliable garage door help delivered by knowledgeable, courteous technicians. Reviewers consistently praise the company’s clear explanations, easy scheduling, responsive communication, fair pricing, and high-quality repairs and installations. Many customers also note honest recommendations, no-pressure options, and strong repeat-service loyalty.

What Customers in Your Area Mention Most

Responsiveness (448) Customers frequently mention quick callbacks, fast appointments, emergency availability, and technicians who arrive sooner than expected when a door is stuck or broken. Professionalism (421) Reviewers repeatedly describe the team as professional, courteous, polite, respectful, and easy to work with from start to finish. Communication (319) Customers appreciate clear explanations, advance arrival updates, text/photo notifications, and thorough walkthroughs of the problem, repair, and options. Speed (286) Many reviews emphasize same-day or next-day service, quick diagnosis, and repairs completed in a short time frame. Expertise (274) Reviewers consistently say the technicians are knowledgeable, skilled, and able to diagnose issues quickly while explaining the fix in understandable terms. Trustworthiness (233) Customers often highlight honesty, integrity, no-pressure recommendations, and technicians who recommend only what is needed. Friendliness (221) The staff is commonly described as friendly, personable, kind, and pleasant to deal with, including both office and field teams. Value (192) Reviewers frequently call the service fairly priced, reasonable, affordable, or worth the cost, especially given the quality and convenience. Workmanship (181) Customers praise the quality of the repairs and installations, often noting that doors, openers, springs, and related hardware work smoothly and correctly afterward.

Recent Reviews from Monroe, NY

Michael Grossman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 09/07/2019

Service tech Dave was great and very professional. He answered all questions and gave some great recommendations.

Service: Garage Door Repair

Gary Holtz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 09/03/2019

Timely response, knowledgeable technician, excellent service, reasonable price. Highly recommend. What's not to like............

Service: Garage Door Repair

Product: Springs

Susan Hart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/03/2019

Very satisfied with service call availability and the tech and the work performed. All good!

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Robert Eckerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 08/29/2019

We have had our garage door repaired a few times with Precision. We have always gotten an appointment when we needed it. The repairmen have been professional and explained the repairs to us. We would highly reccomend Precision.

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Kathleen Wax

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 08/22/2019

I was really in a difficult situation... broken door spring after 5pm. Within 2 hours a Precision technician arrived. He was courteous, knowledgeable, and very professional. He completed the job quickly and completely. I would highly recommend Precision Door Service.

Service: Broken Garage Door Spring Repair

Product: Springs

Chian Hong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 08/02/2019

Their customer service is unbelievably great. I initially requested for an emergency service because one spring of garage door was broken and, unfortunately, the door could not be opened manually. I thought the repair would not be done until evening. To my surprise, they contacted me in the early afternoon when one of the technicians was available. The technician showed up within one hour and fixed the problem in 30 minutes. Guess what? The surcharge of the emergency service was waived. I will surely recommend my friends to choose Precision for the garage door service.

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Product: Springs

Kathleen Stear

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 07/26/2019

quick response, quick repair, professional personnel

Service: Garage Door Opener Repair

Mary Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/24/2019

Would definitely not recommend this Company!! Find a Company 1) that will give a free estimate and not take 54$ for nothing -2) A Manager who knows how to talk to customers who have complaints!

Service: Garage Door Repair

Dan Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/23/2019

I called because of your 5 star rating and I was not disappointed

Service: Garage Door Repair

Product: Cables

Jeannie Wraight

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very good service. They came out quickly, gave a fair price and did the job fast. I very much recommend this company.

Service: Garage Door Repair

Kristen McMullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 07/02/2019

Dave was on time. Called ahead. Friendly. I love the email that I got with picture so I know who to expect and that you attach a bit of a "bio" about the person. So personal. And you can all help me this my door replaced so quick. Thank you for being awesome

Service: Install Garage Doors

Product: Garage Doors

Cheryl Hungerford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Five stars! Mark was on time, personable, helpful and did a great job! Was happy with them last time we needed repairs- 9 years later they are still a great company!

Service: Garage Door Repair

Product: Springs

Hiroe Valentine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 06/20/2019

Exceptional service and tremendous professional manner. Mark Sherman delivers far beyond expectations. I am a client for life.

Service: Garage Door Repair

Product: Springs

Arlene Carroll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 06/16/2019

Dave Ackerly was very professional and friendly. He explained clearly the nature of the repair and his recommendation. I also appreciated the prompt service that Precision Door provided.

Service: Garage Door Repair

Carol Kane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/15/2019

I highly recommend Precision Door, giving them a 5 star rating installing my new garage door. Both Ron who did the estimate and Marty who installed the door. Both were prompt and on time as promised, calling ahead to tell me they were on their way. I’m enjoying the new quietness of the new door replacing a 40 + yr original door. I felt their price was reasonable in comparison to my other estimates.

Service: Install Garage Doors

Product: Garage Doors

Liz Rajamami

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 06/12/2019

Same day, on-time service; reasonable cost; capable and friendly technician

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Deborah Nevin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I love Mark! He is prompt, polite, neat, and he knows what he is doing.

Service: Garage Door Opener Install

Product: Garage Door Opener

Tom Vitrano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/03/2019

Mark Sherman showed up on time, was professional and knowledgeable about the product and installation

Service: Garage Door Opener Install

Product: Garage Door Opener

Tom Kostecke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very pleased by the service I got today. I called and the service man, Dave, was here in a hurry. He did a great job repairing the cables and pulleys.

Service: Garage Door Repair

Amy Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/30/2019

Thanks to Drew we had a new garage door opener installed today! Drew Recommended a few options and explained the difference in each. He was kind polite and I would highly recommend him / them!

Service: Garage Door Opener Repair

Product: Opener

David Ramsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/28/2019

Extremely impressed with service. Felix is great; personable, knowledgeable, professional, and honest. Was kept informed of status from initial scheduling of appointment to conclusion of service call. The organization has its process down pat, very customer focused!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Kelly Mooney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/25/2019

Our spring broke. Called and they sent someone out a few hours later. Mark was very efficient, all around great guy. Would highly recommend.

Service: Garage Door Repair

Product: Springs

Kim Tuttle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/24/2019

Mark was very thorough and kind. Great service from start to finish!

Service: Broken Garage Door Spring Repair

Product: Springs

Debbie Kovacic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/23/2019

Mark repaired my garage door cables and springs. He was friendly, respectful and professional. He explained everything to me. I would highly recommend Mark. I will definitely use Precision for my future garage door needs.

Service: Garage Door Repair

Product: Springs

Peter Craig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/22/2019

Great service! Easy to schedule, prompt and courteous, and priced fairly.

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Springs

Robert McCann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 05/18/2019

Dave was a good technician, in and out. No muss no fuss, highly recommended

Service: Garage Door Repair

Product: Springs

Yvonne Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/15/2019

Mark was very professional and respectful. He did everything that needed to be done in a timely manner. 5 stars

Service: Garage Door Repair

Product: Remotes / Keypad

Robert Keller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mark did a excellent service

Service: Garage Door Opener Repair

Jill Cholette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/10/2019

This team was very professional; very knowledgeable and experienced.

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Door Opener

John B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/27/2019

I was happy with my entire experience with Precision. I was able to set up an appointment through the chat feature after working hours. It was great that they have Saturday appointments too. Mark called when he was half an hour away which was helpful. Mark was awesome! He was able to explain what needed to be done to ensure safe operation of my garage door. The cables, pulleys and springs were all replaced and Mark installed safety cables on the springs. He was very professional and friendly. The difference in operation from before and after the service is incredible. The door is easier to lift and much quieter. The price quoted was the total at the end and was very reasonable. I would recommend Precision to anyone needing garage door service.

Response from Ron Business Owner

Thank you very much for choosing our service and sending us your review!

Service: Garage Door Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Monroe neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624