See Local Phone Numbers
Garage Door Repair Reviews in Monroe County, NY (Page 41)
Precision Garage Door of Rochesterhas received 2712 reviews, averaging 4.96 Stars:
Rochester, NY
Product:
Scottsville, NY
I was a previous customer at a different house near Bushnell's Basin. At our new house, one of the overhead garage door springs broke and needed replaced. Drew was able to arrive early which was good and replaced the two springs and pulleys as well as reset the cables. The door now works great! I was also given the promotion "Buffalo Bills" discount! Thanks! 5 Stars!
- Michael Savka
Product:
Fairport, NY
Nice work on our garage door. Getting an appointment was easy also.
- Peejay J
Product:
Webster, NY
Mark Sherman was the technician who came out. He evaluated what I needed and gave me exactly that. He did not try to sell me something I did not need. He was courteous, professional and efficient. I was very satisfied.
- Eugene Diaz sr.
Product:
Rochester, NY
Eric was great, didn't take long didn't try give me what I didn't need. Right to the point made sure it safe and in running order. Great price! Thanks will definitely use in the future if needed or recommend.
- Solana C.
Rochester, NY
I decided to go with Precision because of the great reviews I saw. They did not disappoint. Service was very quick! They came on a Sunday morning to fix my door. Eric did a GREAT job getting me up and going again. I would highly recommend Precision based on my experience.
- Bill Crocker
Product:
Rochester, NY
Your installer was very efficient and explained what the problem was and what the options were. He performed the work in a timely manner.
- Peter Zepetella
Product:
Penfield, NY
Thank you so much Eric for the thorough service and going the "extra mile" for me. Not only did you do a repair for me but you have also helped me learn how to prevent further service calls. I appreciate such fabulous customer service-very impressed!
- EC
Product:
Fairport, NY
Very good job, explained options to repair or replace without feeling pressured to buy and answered our questions, Also installed a keypad for us. When time to replace, will definitely call Precision.
- Kelwin Bush
Product:
Pittsford, NY
You're reading reviews because you need servicing or a new garage door? Look no further, you're in the right place if you desire fast, courteous service! My technician, Drew was amazing. He fixed my broken cable quickly and at a fair price. Very personable, had a great sense of humor and was amazing with my disabled daughter. I look to Precision for all my garage door needs, the only company I call. You won't be disappointed.
- Jaquelynn Digiovanni
Fairport, NY
Very pleased with Precision Door. Service was completed in a timely fashion. The technician was knowledgeable, competent, and friendly. He also instructed me as to how the mechanisms worked and what to be aware of in the future. I highly recommend this company.
- Georgia LoCicero
Rochester, NY
Felix was prompt and very personable. He was able to fix our problem quickly and also lubricated all of our garage doors as well as nailing up some molding over one of the doors. All this for 54.00! Good DEAL !
- Pat Hunt
Pittsford, NY
When the cable on our 50 yr. old garage door slipped off the drum and was frayed, I checked the internet for garage door installers, I was very impressed with Precision's website--a lot of good information including a bio & picture of all the technicians. And certainly many outstanding reviews from other customers. As soon as our technician Mark Sherman arrived at our home I knew I had chosen the right company. Mark is friendly, professional and explained the problem with our garage door and the options available; an expensive repair for an old door or a nice new door. A new door was the only way to go. Six days later Mark installed a beautiful new door. I'm amazed that in a few hours Mark could remove an old heavy door and install a new one! Thank you Precision! Thank you Mark!
- Susan SN
Product:
Penfield, NY
Very friendly service!
- Cassie Matalavage
Fairport, NY
Prompt and professional. Not only fixed the loose hanging post, but added an additional screw for added support. Checked everything over, made some minor adjustments and lubed the track wheels,
- Neal Wiesner
Rochester, NY
We were very satisfied with the service and rep , Dave from your company. He explained what needed to be done, and did it in record time, wasn't high pressure when we asked him questions about new door prices. We will definitely call Precision again.
- Ellen and Richard Rebban
Product:
Rochester, NY
Mark was here at time promised and got right to work. Completed installation as promised and hauled away all trash generated. Excellent job by a quality person and company.
- Carol Favret
Product:
Webster, NY
My first experience with Precision was very good so I called when I needed repair work Dave was friendly and knowledgeable on my issue. The repair was done fast with same day service. I would call and or recommend again.
- Judy Luckhurst
Pittsford, NY
Dave Ackley was my technician. Fast and reasonable price. It's an old, heavy wooden door with a lot gone wrong - broken pulley, rollers, safety cable, and we weren't sure it could be fixed (old parts no longer available). It's running well - better than before.
- John Pulleyn
Brockport, NY
Mark did a quick and professional job under very hot and humid conditions. I couldn't be happier with the work. The price was much higher than expected and I will definitely recommend my Union members, family and friends go elsewhere for garage door service. I can't blame Mark for that so my 5 star review is entirely geared toward his work. He was excellent and Precision is lucky to have him.
- Terence Peck
Product:
Rochester, NY
Was here in a timely manner and got the job done quickly
- Steven Drogan
Product:
Webster, NY
Wonderful experience! Problem was correctly identified, new opener is excellent--works well, quiet, we are very pleased. Everything was explained clearly. We are very happy with the service and the product.
- Charles Danek
Rochester, NY
Well done. He knows the door systems very well. Went right to the problem and fixed it. Then performed several maintenance items. This kind of service makes me feel good. Thanks
- Ken Corby
Webster, NY
Drew as in the past, solved our problem and explained how to deal with it if it happens again. Very satisfied with his service. He does you credit.
- Robert Easley
Scottsville, NY
I contacted Precision Garage Door Sercices because of the professional service, timely service and quality of superb workmanship they do. This is my second service call that Precision has completed for me and Mark Sherman who completed the work both times is a BIG reason why! Thank you Precision for awesome service!! Steve Call
- Steve Call
Product:
Rochester, NY
I am happy with the results
- Shirley Klumpp
Penfield, NY
One of my ancient garage door springs (65 years old?) finally broke. Mark was prompt and friendly, quickly assessed the situation, and provided me with options and quotes. He had to work a little extra hard to integrate the new parts with my older system but he got it all together. The door opens and closes smoothly just as it did before. Thanks Mark!
- Mark Salas
Product:
Pittsford, NY
As before, Ron was efficient and brings a warm and friendly attitude to the work. I also like the 24 hour answering line and the ability to schedule the service call. Thanks - I am a satisfied customer and would recommend Precision.
- Kathleen Gill
Rochester, NY
Marty was courteous and friendly. I contacted Precision Door to find out what was wrong with my Genie door opener and if it could be repaired. I was never told what was wrong with it or whether or not it could be repaired (I did later see a review that they don't install Genie products so I am still wondering if mine can be repaired)... Instead he tried to sell me a new door. Why? Because my door (which even he admitted is in great condition still) is old and heavy. When I said a new door was not happening he explained that he was recommending it because one of my springs was not in great condition and the other spring was doing all of the heavy lifting (a new door would be lighter and have a different spring system). When I asked point blank if the spring could just be replaced I found out it could but that they don't carry springs that large and it would have to be ordered. While he was figuring out a new estimate for me I started looking online for spring costs. Well, I was quite surprised when Marty's quote for springs was 3 times the retail price I found online. I understand businesses mark up the products they sell but 3 times the RETAIL price is a bit excessive. Your staff is friendly and I don't doubt that your company has good products and does good work. I do however wonder about your honesty and integrity. I value honesty and the way this visit was handled does not make me comfortable with your company.
- Marlana
Rochester, NY
Thank you for you quick and on time precision service. The gentleman you sent was excellent and early too.
- Joe Korn
I am a repeat customer of Percision. We originally called 10+ years ago for a broken spring. We called on a Saturday afternoon, and a tech arrived a short time later. At that time the tech quickly rectified our problem, by replacing a broken spring. He explained that we only had one spring, but a two spring system would be recommended due to the size of our door. The work was done quickly and at a fair price. Today, my daughter called me at work to say she heard a loud noise while the garage door was closing, and the door was stuck halfway down. I told her not to worry, I know a guy. When I arrived home, I found a broken spring and a broken cable. I looked up the number for Precision Door and called for after-hours service. Within minutes I received a phone call from a tech who told me he was on his way to my home. He arrived and looked over the job and gave me an exact quote. He had all the parts in stock, on his truck, and had the door operating in about an hour. Prompt, courteous, and very professional. Three words I would use to describe the individual who serviced my garage door, on both occasions ! I would recommend your company to anyone.
- Vincent Ariola