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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 2651 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I purchased a tune-up from Angie's List and was totally satisfied with the work that was done for the price. My technician, Mark, was on-time (actually just a little early) and very pleasant, knowledgeable and thorough. I would definintely use Precision again and I will be sure to ask for Mark.

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A Response from: Ron

Thank you very much!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David M. installed a new garage door and a new garage door opener with the help of Dave. They were outstanding and definitely deserve a 5-star rating. David was absolutely tremendous in establishing trust and was fair and honest in all his estimates. He was friendly and courteous with me and I would absolutely recommend Precision to anyone (which I've already done). Thank you for sending the best.

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A Response from: Ron

Thank you very much!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great follow-up from website. Ron was on time and very helpful.

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A Response from: Mary

Thank you very much!

Ron Kull Service Provided:
Install Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fixed the garage door in 20 mins . First class job. Thanks Drew

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A Response from: Mary

We appreciate you as our customer, thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was great. Very friendly and personable. He was very clear explaining our options and explaining what he was doing during the repair. I would highly recommend Precision Door Service.

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A Response from: Mary

Thank you very much for sending us your review!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with service and techs explanation of services. Very patient, thank you!

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A Response from: Ron

Thank you very much for your review!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called at 8:45 and Drew arrived less than 2hrs later. We discussed options on repairing the broken spring and worn bearings. His honesty was truly refreshing. As for the actual repair, not only was it completed promptly, but it was very apparent Drew takes great pride in his work. We chatted a bit and I found him to be exceptionally amicable, professional, and a truly interesting person to talk with. I would not hesitate to request Drew service our garage door and would readily recommend him to anyone. His work ethic, honestly, and pride in his work are a rare, wonderful combination to experience these days.

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A Response from: Mary

Thank you so much for sending us your detailed review! Great job done by Drew!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed emergency service and your company has that feature. Service was great. I had Mark and he was trully a professional. I had springs replaced. I would give it a 5.

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A Response from: Mary

Thank you very much for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good service and everything explained thoroughly. Curtious repair technicians. I understand why service charges are done. However if repairs are made service fees should be waved. If I decided not to use the service then the service charge would be changed to customers. Overall good service. This is the second time we used you and would considered again.

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A Response from: Mary

Thank you very much for sending us your review, we appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew Stewart installed a replacement garage door opener today. He was extremely prompt, efficient and very pleasant. He made sure that I operated the new equipment and was very helpful since I am in my late 80's. I would highly recommend him and the service was definitely five star.

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A Response from: Mary

Thank you so very much, we really appreciate you as our customer! Great job done by Drew!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On the sixth snowiest day of all time in this county, Precision got to our house for a busted spring on the garage. When the tech arrived, he got a call from the office saying they were going to close for the day due to weather, and, they should have closed, it was terrible out there. The technician stayed and fixed the garage before leaving. He is our HERO

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A Response from: Mary

Thank you so much for sending us your review! We really appreciate you as our customer. GREAT job done by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Felix did a great job and communicated everything to me. I would highly recommend him.

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A Response from: Mary

Thank you very much! Great job by Felix.

Felix Coriano Service Provided:
Garage Door Opener Install

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My house was built over 50 years ago with two Overhead Door garage door openers. They performed very well over the years. I have been very satisfied with the product. Mark did a great job repairing the broken spring today. He deserves a raise.

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A Response from: Mary

Thank you very much for sending us your comments, we appreciate it!!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five stars. Garage door repair. Mark Sherman was great-professional, helpful, and experienced.

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A Response from: Mary

Thank you for sending us your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your service representative was terrific, really. I would recommend your company without hesitation. Thank you for a excellent job!

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A Response from: Mary

Thank you very much for choosing our service, we really appreciate it!!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Showed up on time. Explained the issues. Quick, courteous, & professional

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A Response from: Mary

We appreciate you choosing our service, thank you!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five Stars Ron was very knowledgeable, friendly and courteous. He was very willing to answer all my questions during the repairs performed on our garage door. We are very pleased with his work and would recommend Precision and Ron to anyone needing garage door services. Thank you for the great and prompt service.

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A Response from: Mary

Thank you so much for taking the time to send us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an emergency garage door issue...and Ron was at my house within an hour of my call. He was extremely knowledgeable and helpful in explaining why I needed to replace the door and opener. The next morning the team showed up on time, were done well before the quoted time, and were a pleasure to deal with. The entire experience exceeded my expectations!

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A Response from: Mary

Thank you very much, we appreciate you as our customer!

Ron Kull Service Provided:
Install Garage Doors

Product:
Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I reported that my gargae door opened by it self and was making a noise with in 45 minutes of placing the call the gentleman was here diagnoised the problem and replaced the door opener, everything was done from the inital call to a finish product. Thank you so much. I would highly recommend you to anyone that needed help with their garage d oor. 5 stars in my book is underrated I would give you and your coman y a 10 Joanne Mabb

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A Response from: Mary

Thank you so very much for your detailed review! We really appreciate it!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician very quickly diagnosed all of the problems with my garage door and completed all repairs on the spot (spring, cables, rollers) plus lubricated other moving parts. All this on a Sunday!

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A Response from: Mary

We appreciate your review, thank you!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David Mackay and Dave Ackley were very professional and knowledgeable. They replaced the 20 year old door opener and 40 year old rollers, then added security cables for the springs, all in about an hour. They left the area cleaner than they found it. Their instructions and explanations were clear and concise. I recommend these two gentlemen and Precision Door Service without reservation.

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A Response from: Mary

Thank you very much for sending us your comments! We appreciate you as our customer!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

excellent service

-

A Response from: Mary

Thank you for sending us your review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, efficient, friendly service!

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A Response from: Mary

Thank you very much!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was prompt and efficient. He was very personable and helpful.

-

A Response from: Mary

Thank you very much for sending us your review! Great job by Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very punctual, professional, and explained exactly what needed to be repaired. The work was done quickly and efficiently.

-

A Response from: Mary

We appreciate you as our customer, thank you very much!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to have a faulty door opener repaired & service tech suggested I save my money for a new opener. Several months later I received new door, new opener w/key pad. Haven't been trapped in the garage since. Such a great investment; several years later I called to have a new door, new opener and key pad installed at my moms home. Would absolutely recommend your service because you truly wear the name precision well. Thank you!!

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A Response from: Mary

Thank you so much for continuing to choose our service! We really appreciate you as our customer!!

Felix Coriano Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech showed up 40 minutes early which was excellent and freed up our day. He was quick and efficient in assessing the issue. He didn't fabricate a problem in order to make a sale. He was honest and forthcoming in his assessment and actually saved us money by fixing the door. We will need to replace it eventually due to existing problem but we were spared a large expense for now. I would recommend this company without hesitation.

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A Response from: Mary

Thank you for taking the time to send us your review!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision yesterday and Dave MacKay came out a couple hours later; we needed two new garage door openers and new springs on one of the doors (the other door had had a spring replaced a year or so ago). Dave was very knowledgeable, courteous, and did the whole job that same day, finished up in a couple of hours. We were so relieved to have the job done so efficiently and quickly. The price was in keeping with other area technicians, etc. I would highly recommend Precision. Thank you!

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A Response from: Mary

Thank you very much for choosing our service, we appreciate it!!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My house was built in 1964 and contains a 15 foot by 7 foot wooden door. I doubt it has ever been serviced, I have been here for almost 39 yrs. The tracks were useable but the torsion springs, bearings, and rollers were shot. The door was far from being balanced and it would try to drop even if it was three fourths of the way open. Felix was the technician that came to review and fix the opening problems. Within 2.5 hours the door was working smoothly. It now will hold in place even open as low as one panel (1/4) of the way. Thanks for a great job. Kevin

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A Response from: Mary

Thank you very much for your detailed review! Great job done by Felix!

Felix Coriano Service Provided:
Garage Door Repair

Product:
Springs

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came right away to help me, so I could get my car out for work. Very professional, kind, and helpful.

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A Response from: Mary

Thank you very much for your review!!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624