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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2483 reviews, averaging 4.96 Stars:
Fairport, NY
Wow, thank you very much for your review & comments! We really appreciate you as our customer! Great job done by Felix!
Service Provided:
Product:
Residential Technician: Felix Coriano
Rochester, NY
Super fast and courteous and on a Sunday....did a great job...will use you again, Thanks!!
- Louis Caruso
Thank you very much for choosing our service! We really appreciate you as our customer!
Webster, NY
We have always been pleased with Precision's promptness and service...they are reliable and fair. Ronnie,the technician, was thorough about the repair and careful to leave the garage door in excellent working order
- Eleanor Nemeth
Thank you very much for choosing our service & sending us your review!
Fairport, NY
Ron came within four hours of my first call to Precision Door, diagnosed my opener problem and replaced my door opener once I decided that was the way to go--ALL ON A SUNDAY! Fast, excellent work, personable service--everything you value in a service company.
- Robert Fort
Thank you very much for choosing our service & sending us your review!
Service Provided:
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Other Staff: Ron Kull
Webster, NY
Ronnie was great to work with. In addition to the service call he showed me how to inspect my system for potential problems. I will definitely refer him to others that are in need of service.
- Derrick Jones
Thank you very much for sending us your comments, we really appreciate you as our customer!
Pittsford, NY
We called Precision based on other reviews we had seen on line. They were very easy to work with. The appointment was scheduled with ease, the technician called prior to showing up and when they came they were professional and gave me my options. We decided to not have our current door repaired but to rather purchase a new opener. The technician gave me an estimate of how long it would take and stayed within that time frame. The only thing I didn't like was they did not give me the option to use the current wiring but rather ran new wires in my garage. At the end of the day it's not a huge deal but that's why I didn't give them five stars. I would have like to have had input into the decision.
- Daniel Collins
Thank you for choosing our service & for sending us your comments! We appreciate you as our customer!
Product:
Fairport, NY
Ron assessed and repaired our 18 year old garage door. He was prompt, personable, professional, thorough and knowledgeable. He was honest and didn't try to over-sell us on something not needed. You can tell how passionate he is about the business. When our door ultimately needs to be replaced I know who I am turning to for purchase and install!
- Dave Thomas
Thank you very much, we really appreciate you as our customer!
Rochester, NY
Our Garage door wouldn't go up -- the motor hummed, but the chain didn't move. I called Precision, and got a very knowledgable and friendly technician who quickly diagnosed and fixed the problem (a nylon gear, designed to "fail first" as it was easy to replace, had worn out). As a bonus, he checked, oiled, adjusted, and cleaned the rest of the opening mechanism.
- Rober Schor
Thank you very much for choosing our service, we really appreciate you as our customer!
Rochester, NY
The two installations went extremely well. Technician instructure were very clear and informative. Thanks for the Good Job!
- Donna Long
Thank you for being our customer! Great job Felix!
Hamlin, NY
In the last year I have had Precision come out for an emergency garage door repair and a trouble shoot for my garage door opener. The technician was Mark Sherman and did an excellent job each time. Precision was the only company who came out on a Sunday for my emergency door repair. They were great from the customer service on the phone to the final work done at the house. Thank you Precision :-)
- Kim Gitzen
Thank you very much for your detailed review & comments, we really appreciate it! Great job done by Mark!
Product:
Pittsford, NY
Mark was very knowledgeable and very friendly. He was fast, efficient and has a great sense of humor.
- Renee McNiffe
Thank you very much for sending us your comments! Great job Mark!
Product:
Rochester, NY
When I called to schedule an appointment and was told they could come the same day, I was blown away. When I was told that they could come late that night, after I got home from work, I was totally flabbergasted! The work was excellent and the cost was reasonable. Thanks so much!
- David Hallidy
Thank you very much for sending us your comments! We really appreciate you as our customer!
Rochester, NY
6 star service friendly and courtious tech who could ask for anything more
- Herbert Gregory
We really appreciate your comments, thank you! Great job Mark!
Product:
Webster, NY
Mark showed me the broken gear and explained why it happened. He also gave me advice on "stop the squeaking". The repair service was a pleasant experience. I chose Precision because it was Webster based.
- Mary Bernhard
Thank you very much for sending us your comments! Great job Mark!
Fairport, NY
Your prompt and most courteous response, diagnosis, and replacement of our old/failing garage door opener was most commendable. It is so comforting to know that such high quality workmanship and service is still available in today's economy. I am most grateful to Ronnie for his outstanding friendliness and service to us. I would highly recommend Precision to my friends, neighbors and associates. Thank you ever so much.
- John Balzano
Thank you so much for sending your detailed review! We really appreciate you as our customer!
Rochester, NY
Garage Door Repair - Mark Sherman Mark was very professional and courteous. The work was done efficiently, and he was thorough in his explanation as to what was done and what to expect in the future. For my next garage door repair, I will definitely go to Precision, and Mark in particular.
- Steve Fox
Thank you very much for your review & for choosing our service! Great job Mark!
Product:
Hamlin, NY
Hello Ronnie, Thank you for the great service we received. Our door and opener was close to 20yrs old and we were having an ongoing issue of the opener not working properly when using the car or the wall unit. Being a chain drive opener, it failed on several occasions and of course it happened when you have an appointment. Mark, our technician did tell us it is old and that he could adjust it, as well as several other checklist items to make sure things are running smoothly. Being old, he could not say how long it would last, and that eventually it may need to be replaced. Since he had been early to our place, I asked him to go ahead and replace while he was here. I also asked about the noise and clunking that was irritating and could be heard throughout our house, upon operating the opener. He said it was due to the rollers. I also had him replace those with the newer ones that are much quieter. He inspected the springs, lubricated everything, explained the operation of the unit, and cleaned up. I was very satisfied with Mark's professionalism, his expert training he received from your company, and his personal devoted service. His honesty is also very much appreciated. We will definitely call upon your company for any future needs. Thank you Ronnie and Mark Sandy and Tom Tuschong
- Sandy Tuschong
Thank you so much for such a detailed review! We really appreciate you as our customer! Great job done by Mark!
Product:
Rochester, NY
Garage door was fixed extremely fast and done efficiently. Works great! Thanks! Dawn Merriman
- Dawn Merriman
Thank you very much for sending us your comments! Great job Mark!
Fairport, NY
I appreciated that Ron arrived early for our appointment, was friendly, efficient, and completed the work quickly and satisfactorily. It's a pleasure doing business with Precision!
- Margaret Nightingale
Thank you very much for choosing our service, we appreciate you as our customer!
Fairport, NY
Overall great experience. Very courteous and knowledgeable staff. Would definitely recommend Precision Door Service to anyone.
- Jim Yale
Thank you very much for being our customer! Great job Mark!
Product:
Penfield, NY
Mark Sherman was excellent. This was an emergency service (Sunday) and he came around 6:00 pm. We called another place that offered similar services and they quoted an outrageous price over the phone without even seeing the issue. It was clear that the person did not want to do the work even though they offered emergency services. Mark was extremely accommodating and did the work in a well professional manner. There is no doubts that we will use Precision again when needed. They truly understand customer service!
- Mark Pfuntner
Thank you very much for choosing our service, and sending your detailed review! Great job Mark!
Rochester, NY
Mark was professional, quick, and clean. It was a pleasure doing business with Precision, and I have since referred my coworkers for business. Thank you Mark!
- Mike Loete
Thank you very much for choosing our service!
Rochester, NY
I had a great experience in at a critical time. Ron was very friendly and knowledgeable. He even made necessary adjustments to prevent future problems. Thanks for everything. I would be glad to recommend Precision to my family and friends.
- Jonathan Wilson
Thank you very much for choosing our service, and for your comments!
Rochester, NY
I loved working with Precision, they were quick to respond and very courteous throughout the process of getting my garage door repaired. The final product is better than ever and I'm glad I gave them a call.
- Sean Holly
Thank you very much for sending us your comments!
Fairport, NY
I was very happy with the service and price. My garage door was not working very well intermittently (especially when it was colder than 20 degrees) in a house I recently purchased. Ron said we really needed a new opener. He had it installed in about an hour and I love it. It runs great (even at 5 below zero)and is super quiet. Ron was very nice and quite knowledgeable about garage doors. I would definitely recommend him. Came on time and did a great job.
- Michael Bloch
We really appreciate you as our customer, thank you very much!
Rochester, NY
i am very glad I found you guys in the coupons as my garage door was catching up by the pulley. I attempted to fix my self and doing so broke the spring. So calling you now was the best. The Service Call was set up for Friday and was good to you word. The service man was fast & of good humor , personable, told me the problem, price and went to work after I agreed to the job. Very Happy Customer you have here.
- John Lindsay
Thank you very much for sending us your review! Thank you for choosing our service!
Product:
Fairport, NY
your technician arrived when he said he would, quickly diagnosed my problem, and spend an hour or so repairing, replacing and adjusting the door. It works like a dream now and is much quieter. I am still amazed that it always works, and opens and closes when I ask it to. Thank you
- Sandra Baldwin
Thank you very much for choosing our service! We really appreciate your as our customer!
Fairport, NY
Very much appreciated same day service.
- Trish Byrne
Thank you very much for choosing us & sending us your comments!
Henrietta, NY
Thanks! My garage door stopped working the day before I was to go out of town and Precision was at my house the next morning.Had my door fixed in plenty of time for me to get to the airport.The service person was so nice and I will never use anyone else. Precision was not the first company I called ,no one else could come for over a week! Precision in now the first company I will call
- Kim Shultz
Thank you so much for sending us your review! We really appreciate you as our customer!
Rochester, NY
2 service men, both personable, ahead of schedule, professional, excellent work opener repair, spring replacement on two doors
- Harry Salis
Thank you very much, we really appreciate you as our customer!
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Precision Door was highly recommended on Angie's List. My garage door was behaving in a strange manner, and my though was to have it replaced until I read about the tune-up special. That seemed to be the best alternative, the technicians arrived early, performed their magic, and everything works beautifully! I also had a new opener installed, not that I needed it, but wanted to bring my house up to code. Besides, the old one was 22 years old. I was so pleased with their work, that I inquired which garage doors they sell and will focus one those brands when I'm ready.
- Neal Wiesner