Read what people are saying
about Precision Garage Door in:

Ron was referred to us by a friend. He was honest and professional throughout the process. We had a new garage door installed and it looks great. Our overall experience has been great.

- KEVIN

Thank you for your review Kevin! We really appreciate you as our customer!

Great service. The person who came was efficient and fixed the problem quickly. Very low cost for the house visit as well. I would recommend them to friends.

- Wakenda Tyler

We appreciate you as our customer, thank you for your review! Great job by Felix !

Your man (unfortunately I didn't get his name) arrived very promptly, assessed the situation and performed repairs very ably to our complete satisfaction. I would hope that we do not require your services in the future but if we do I would not hesitate to call and/or pass your firm's name along to anyone who did require repairs.

- Brendan O'riordan

Thank you very much for sending your comments & review! Great job by Felix!

Definitely 5 stars! Ron was very professional and helpful in helping me to select the best garage door for my home that was built in 1923. Felix was also incredibly professional and hard working in the instillation of my new door, even in the most unpleasant weather. I will highly this company and these people to anyone. Thank you for your excellent service.

- Cathy Anthony

Thank you very much for sending us your review! We really appreciate it!

Precision was recommended to me by my parents who were very satisfied with the service they had recently experienced with Precision to fix a broken spring. We needed the overhaul package where they replaced the springs, cables, pullies, etc. Felix was very knowledgeable and friendly and completed the work in a very reasonable amount of time. I especially liked receiving an email prior to the service date with pictures and names of the technicians so I was familiar with who might be showing up at my door. I would call them again if I ever need their services, but hopefully that won't be necessary for a long while now. I would highly recommend them.

- Karen Pope

Thank you very much to you & your parents! We really appreciate you as our customer! Great job by Felix!

Excellent response time and completion of repair.

- Thomas Clark

Great review for Dave, thank you! We appreciate you as our customer!

During the recent ice and snowstorm I was desperate for help with our broken garage door. All three exits to our house were blocked and we could not get out. I spent the entire day Sunday on the phone trying to get help with no luck until I reached Precision. There were some firms that were trying to earn quick cash during this tragedy, another that filled the phone book with ads but was out of town but Precision came to our rescue. Thank you for your honesty and good work! I give them 5 stars.

- June Katz

Wow, thank you for such a detailed review! We appreciate your comments, and thank you for choosing us! Great job done by Dave!

I can't say enough about your company. Our new garage door with windows is beautiful. The installer did such a nice job, cleaned up everything after himself. We didn't have to do anything after he left, except admire his work. I have to give him credit, he installed our door in below zero conditions. He insisted on doing it regardless of the weather. I will recommend your company to everyone. Thank you Precision and your dedication of excellence!

- Anne Granata

Thank you very much for choosing us, and for sending such a detailed review! Great job done by Drew!!

Great quick service. Showed up early. Knew what to do. Thanks so much. Ben Johnson

- Benjamin Johnson

Great job Dave! Thank you for sending us your review!

The technician (Felix) was right on time Very courteous and knowledgeable. He went out of his way to help me program my door buttons which was not a part of the original call. Highly Recommend.

- Joesph Walsh

Great job done by Felix! We appreciate your comments, thank you!

I called Precision when my garage door broke they were very courteous and professional. The Technicnian was very honest when when estimating the repairs. I highly recommend and will use them in the future.

- William Gillett

Thank you very much for sending us in your comments!

So glad I called Precision. During this cold February, by garage door opener wouldn't open. I called, and that day Mark was there. Luckily it was a simple repair and was taken care of quickly. Mark was very courteous and nice to chat with for a bit. I will definitely call this summer to get a tune -up done.

- Stephanie Abel

Thank you very much for choosing us & for sending your review! Great job done by Mark!

Your guy did a great. He came same day and he knew what he was doing. Thanks

- PETE LAROSA

Thank you very much for being our customer, and sending us your review! Great job by Drew!

Drew was competent and informative re the mechanics of the door.

- Georgia DeGregorio

Thank you very much for choosing our service, we appreciate you as our customer! Great job by Drew!

I found Precision Garage Door Services online by "Googling" "garage door repair review Rochester NY" and they came up as one of the highest rated companies with both Better Business and online-website reviews. (I generally don't go with the most TV-advertised company since advertising is a huge overhead cost; I use the internet instead.) The repair was not an emergency so I made an appointment over the phone for a time that was convenient and promptly received a confirmation e-mail that included the name of the technician that would be repairing the door for security purposes. Ron, the owner, personally fixed my broken torsion spring on one of the coldest February 2015 days on record in less than half an hour. The price was very reasonable and he honored the $10 off coupon and lubricated my OTHER garage door that had been acting up. He first told me the rollers may be worn out on both 10-yr-old doors and needed replacement, but we agreed to try lubrication first. This worked and both doors function like new. I recommended Precision to my boss after he heard about my interaction since he also needed his garage doors tuned up. I will certainly recommend Precision to others and use them in the future.

- Mark Wittman

Awesome review, thank you very much for sending all those details! We really appreciate you as our customer!

We have used Precision on multiple occasions and we have always been happy with their service. This time around, the winter weather finally caught up with our old garage and our cable snapped, leaving our door suspended and jammed. Our service was immediate; repairs were made as well as pressure-free recommendations. Their fees are extremely reasonable and everything was back up and running within an hour. We will be coming back to you guys for all our service needs!

- Kristi Wigton

Thank you very much for being our returning customer, we really appreciate it! Great job done by Mark!

Reprogramming of our opener-was on time,polite,and reasonably pirced/5 stars

- Kathlene Ferrari

Thank you very much for calling our service & for sending us your review!

What started as a service call for a broken torsion spring turned into a new garage door. When my tech for the broken spring told me everything that was included in a new garage door I jumped on board right away. They even gave me a loaner spring until the new door was installed! We had been considering replacing the door anyway, so to us it seemed like a no brainer! Precision was great to work with, affordable, and the installers were very professional and thorough.

- Justin Boggs

Thank you for sending us your detailed review, we appreciate that! Great job done by Felix !!

Dave was prompt, professional, and did an excellent job. He even assessed that my springs were at the wrong tension and adjusted them immediately to ensure that my new opener would work at it's best. I recommend them and will call them again if ever needed.

- Mark H

Great job done by Dave! Thank you for choosing our service!

The installer did an excellent job installing our new garage door! It was a extremely cold winter day with wind chills below zero and he got the job done in 4 hours. I would recommend them for a new garage door purchase and installation.

- Darlene Russell

Thank you for your review! Great job done by Felix !!

A friend referred me to Precision for installing a garage door opener that I had already purchased. I've lived in my home for 20 years and was always told there wasn't enough clearance for an opener. I was determined, so I ordered an opener online that I was sure would work. Dave came out to install it and sure enough he wasn't 100% certain it would fit. Instead of opening the box and assembling it (I would not have been able to return it), he had an opener that would work and the cost was a little less. Dave worked in sub-zero temperature and did a fantastic job installing the opener. He was professional, prompt, and an overall nice guy. I will definitely call Precision again for all my garage door needs.

- Sandra Klem

Excellent job done by Dave, thank you for that review! We really appreciate it!

They came out on a bitterly cold Sunday and did an excellent job replacing the broken springs and worn-out components of my garage door. I couldn't be more satisfied with their work.

- Jeff Lippe

Great job done by Felix! Thank you very much for sending us your review!

Five Stars. My garage door opener failed the other nite in brutally cold weather. I called and quickly secured an appointment for the next morning. Felix arrived on-time and worked in zero degree weather without complaint. He repaired the opener, provided some maintenance tips, and was on his way to the next call. I highly recommend Precision.

- John Ricci

Thank you very much for choosing our service, and for sending in your review!

Torsion spring broke at 7:30pm on a cold, snowy Saturday night and we were scheduled to head out of town on vacation the next day. I called and the operator said they could send someone between 10:00 pm & Midnight. Felix arrived shortly after 10:00 pm and the door was fixed before 11:00 pm. I appreciated the appointment confirmation e-mail that included the name of the technician who would be coming, with a link to his bio, including picture and testimonials from other customers about his work for them.

- John Monroe

Wow, thank you very much for the detailed review! We really appreciate it! Great job by Felix!

My roller on one side had come off a track, which had rusted badly at the base. Mark came out on a Saturday and did a quick fix that let me open and close the door. He returned the following weekend and gave my old door mechanisms a complete rebuild. Now it opens and closes better than I can remember. I'm a happy new customer.

- Tom Foster

Thank you for choosing our service, & sending us your review! We appreciate it!

We are very pleased with the quality, knowledge, and workmanship of the garage door repair man. He was very friendly, assessed the problem quickly and quickly made the repair. We would recommend Precision door to our friends and neighbors.

- Richard Howell

Thank you so much for sending us your comments! Great job done by Mark!

We are extremely pleased with our new Amarr garage door, installed by Precision. Every aspect of the project, from start to finish, was handled thoughtfully and professionally. Our initial contact was with Ron, who guided us through the selection process and helped us select the best product for our home, from both a functional and aesthetic prospective. Mark installed the door, new rollers and rails, and its operation is flawless. Big kudos for Mark! In short, you can count on Precision to do what the say they will do, on time, and on budget. I would recommend their services with full confidence! Thanks. much!

- Ken Fowler

Wow, thank you so much for your awesome detailed review! We appreciate it! Great job by Mark!

Dave Mackay and a trainee did a great job. Besides replacing a broken spring and the spring on the other side, they inspected the rollers, cables and bearings. They recommended replacing the pulley and center bearings which I agreed to do. They then showed me the old bearings and how bad they were. They lubricated the door rollers, new springs and new bearings. They reviewed the bill with me. They were professional and very pleasant to work with.

- Steve Silbermann

Thank you very much for sending us your detailed review! Great job by Dave!

I was impressed that a repair person could come out within 1 day after I called. The opener is working fine and the repair was less than half the price of a replacement opener. I wouldn't hesitate to recommend Precision. This was the second time we used Precision. They replaced our door two years ago and we've received a lot of compliments on it.

- KEN BELLO

Thank you very much for being our loyal customer, we really appreciate it!

Five Stars. Both Ron and Mark were very helpful and the work was done promptly. And, Ron was good enough to point out that we did not need a new door, just a new motor.

- Andrew Kitchen

Thank you very much for choosing our service, and sending us your review!