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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2483 reviews, averaging 4.96 Stars:
Rochester, NY
Thank you very much for choosing our service, and sending us your review! We appreciate it! Great job Mark!
Product:
Rochester, NY
I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.
- Barbara Eckert
Thank you very much for choosing our service! We appreciate you as our customer!
Rochester, NY
I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.
- Barbara Eckert
Thank you very much for choosing our service!
Rochester, NY
My garage door opener had "lost a screw" and was almost off the ceiling...which would have potentially damaged the garage door and opener. I called several businesses...but yours was the only with 24/7 service available. Mark came out the same day and put longer screws in the ceiling so I'm sure it won't happen again by the size of the screws. He also sprayed the springs and hinges with spray lube. I explained to Mark that normally my husband does these repairs - but he recently passed away and hence,I can be easily overwhelmed by normal "guy stuff". Thanks for your quick and efficient service. Mark was very professional and kind.
- Patty McPhilmy
Thank you very much, we are happy that Mark could help you out! We appreciate you as our customer!
Mendon, NY
Ron was our "Knight in shining armor"! Our garage door spring broke on Friday night (4th of July weekend). No other of the 4 garage door companies could help us before Monday. Both cars were stuck inside the garage. A few of our men folk tried to manually open the door, to no avail. Ron not only opened the door, he also replaced the spring for us, the next day! Ronnie is very personable and professional! That is a perfect combination! Thank you!
- Barbara Done
Thank you very much for sending us your comments! We really appreciate you as our customer!
Product:
Pittsford, NY
Excellent job. Fast. Clean. New doors work great! Actually arrived early!
- Jim Bird
Thank you very much for choosing our service & for sending us your review!
Rochester, NY
The cable had broken on my garage door so it was slightly ajar, crooked and wouldn't open or close. I was able to get service the same day I called. I have an old style door which presented some challenges for the technician, but Mark was friendly, courteous and professional despite having to work in a garage that had to be over 100 degrees that day. I will definitely recommend Precision to my friends and family requiring garage door repair.
- Nancy White
Thank you very much for sending us your detailed review! We really appreciate it! Great job Mark!
Pittsford, NY
Work was professional and the needed time was taken to make sure the job was done right.
- Dave Goff
Thank you very much for sending us your comments!
Product:
Fairport, NY
Mark called ahead to let me know he was running late. He spent 3-1/2 hours removing our old door and installing our new door. He also took away our old door so we didn't have to deal with disposal. He was very friendly and personable and pointed out some things I needed to know to get the most out of our door. He even replaced the trim around the outside of the door, which was a nice surprise as I wasn't expecting that. If I had to nitpick, my only suggestion would be to instruct your installers to change into clean gloves before installing the plastic window overlay, because otherwise the glass gets smudged with grease from their dirty gloves. That will necessitate my taking off the overlays to clean the glass and then reinstalling the overlays, which isn't a big deal (and would probably be good practice for me anyway), but it would just be one less thing for me to have to deal with.
- Paul Grim
Thank you very much for sending us your review! We appreciate your comments & thank you for choosing our service!
Product:
Webster, NY
Polite, knowledgeable technician. We have used Precision before and will definitely do so again.
- Paul Reininger
Thank you very much for being a loyal customer! We really appreciate your review!
Product:
Rochester, NY
The technician arrive on time, actually he called ahead and was early! He fully explained the work which needed to be done- replacement of broken spring and end bearings . He was finished in the time he estimated and was very pleasant.
- Jeff Mapes
Thank you very much for sending us your review! Great job Mark!
Rochester, NY
The technician was efficient and knowledgeable ..Your company should be very proud this employee.
- Colleen Johanna
Thank you very much for sending us your review, great job by Mark!
Webster, NY
Ron, I was absolutely delighted with Precision! I remember calling you (and others) a few years ago....and contacted you (and others) again a few months ago. So Glad I stuck with you! From your friendly and informative visit to your very competitive quote to your on-time delivery and perfect installation....I am so very happy! I DO tell everyone how pleased I am with Precision. Thanks for giving me faith in local business!
- Stephen Cataldi
Thank you so much for your detailed review! We really appreciate you as our customer!
Honeoye Falls, NY
Everyone was friendly, knowledgeable, and helpful in making proper selections. Delivery and installation of a new door and opener was prompt and everything was neat and clean when completed. Pricing was fair and they did not try to oversell me on something I didn't need. Would definitely recommend Precision Door.
- Pam Will
Thank you very much for your detailed review & for choosing our service! Great job Mark!
Product:
Rochester, NY
Casey was very courteous & gave us a very detailed explanation of installation & operation on new garage door. We would definitely recommend him to our friends if they need a new garage door or any repairs.
- S Esteban
Thank you very much for sending us your review card! Great job Casey!
Product:
Rochester, NY
My experience with Precision was a positive one. Ronnie was personable and performed the service to my garage door quickly and to my satisfaction. The only negative was he was 30 minutes late. I would hire Precision again for any garage door work I need in the future.
- Mark Samolis
Thank you for sending us your review!
Fairport, NY
Mark was excellent. Mark finished the job in a timely manner and answered any questions I had. Everything seems to be working well and I would recommend Mark and your company..
- Donald Calton
Thank you very much for sending us your review! Great job Mark!
Product:
Pittsford, NY
Why 5 stars? Because you guys were the one company who answered the phone "after hours!" Thank you for being there with a live human! Mark was fabulous... knowledgeable, friendly, skilled. Highly recommended! Thank you!
- Chuck Dilmore
Thank you for choosing our service & sending us your review! Great job done after hours by Mark!
Rochester, NY
Casey went above & beyond to fix the garage door. Door was in bad shape, but he continued on to get in working order. I was very pleased with his personality & his work.
- J Irvine
Thank you for sending us your review card! Great job Casey!
Rochester, NY
The service technician was on time, knowledgeable and professional. He was efficient and fair on the price assessment and very helpful. We were unable to raise the garage door due to the broken spring. The technician saved us a window by getting the garage door to open. He was great.
- Justin Turner
Thank you very much, we really appreciate you as our customer!
Spencerport, NY
1st class technicians. show up as promised and the work is done quickly. Great job!!
- Gary Gray
Thank you for your comments & for choosing our service! Great job Mark!
Honeoye Falls, NY
Terrific job!, Great response time, professional installation and fair price. I recommend unequivocally. Paul Celuch
- Paul Celuch
Thank you very much for sending us your review! We really appreciate you as our customer!
Product:
Webster, NY
First class operation, salesperson(owner), was very knowledgable, was not pushy, and offered sound advice. Price beat competion. Installer did a great job and certianly knew what he was doing. Overall, great price, great install and very satisfied with the Amarr Door.
- Don Haag
Thank you very much for your comments & review!
Fairport, NY
We are more than pleased with the service Precision provided. Mark was there early, replaced the old opener, cleaned up and explained the new unit in detail. Mark understands superior customer service and we will always recommend Precision! Thank you again.
- Jim Sproveri
Thank you very much for sending us your comments, we really appreciate you as our customer! Great job by Mark!
Product:
Rochester, NY
Wonderful experience with this company especially when compared to another company in town that starts with an F. The man who installed our opener was super! He made sure we got the opener that met our needs so we would use the built in garage door openers that are in our cars instead of having to use the ones that came with the unit. He did not have the proper opener in his truck so he had to make a special trip to get the right one. The installation was fast and perfect. He made sure all was working well and that we knew everything about our new opener as it had more features then our old one. And he installed a box outside of the house so we could get inside the garage if we locked ourselves out which has happened before. I highly and I mean highly recommend this company. Oh one more huge thing the installer actually was friendly and valued our business and gave use great customer service. Other stores can learn from Precision overhead door service company!
- Raymond Knapp
Thank you very much for your comments & review! We really appreciate you as our customer!
Product:
Penfield, NY
EXCELLENT JOB
- Richard Petrie
Thank you very much for choosing our service & sending us your comments!
Webster, NY
I was very pleased with the knowledge and professionalism Ron conveyed and the quick response time to my call for an appointment.
- Karen Miller
Thank you very much for sending us your comments, we really appreciate you as our customer!
Hilton, NY
Casey was awesome! He was the best installer I've ever dealt with. He worked for 12 hours straight and did a wonderful job. He excepted nothing but perfection. I was really impressed and based on my experience with him I would highly recommend Precision Door Service.
- John Fedison
Thank you very much for sending us your review! We really appreciate you as our customer! Great job Casey!
Product:
Webster, NY
Mark was very professional and efficient in replacing the springs and other old pieces of the opening mechanism, and very patient in answering all of my questions. When the other door needs an overhaul, I will definitely call Precision. And I freely recommend your company to anyone in need of garage door repairs. Great job, Mark!
- Valerie LaForge
Thank you very much for choosing our service & sending us your comments! Great job by Mark!
Product:
Rochester, NY
Casey was fantastic! Very knowledgeable and efficient. He explained what needed to be done to repair my garage and the cost of the repair. I would highly recommend your company and Casey specifically. Thank you
- Elizabeth Guancial
Thank you very much! We really appreciate you as our customer! Great job Casey!
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(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
I took advantage of a Groupon Garage Door Tune-up. The tech had the rollers replaced and the system tuned in a very short time. He took the trouble to explain to me what he was doing and why while performing the job. Very proffessional. Very friendly. Very fast. When my very old opener *does* decide to quit, I'll be calling Precision back to do the job. Very Satisfied! Thank You!
- Lon McClure