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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 2483 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were impressed by your original service call and were not disappointed by the quality of service we received from Mark Sherman. His professional and personal approach to installing our new garage door will insure our continued use of your services. We have also expressed out positive feelings about your company to our friends.

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A Response from: Ron

Thank you very much for your excellent comments about Mark's work. We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

UNBELIEVABLE SERVICE. CAME AS SOON AS POSSIBLE AND FIXED THE SPRINGS. IT'S AN OLD DOOR BUT HOPEFULLY WE CAN KEEP IT FOR A COUPLE MORE YEARS OR RUN THE CAR THROUGH THE DOOR. GREAT COMPANY AND GREAT REPAIR MAN.

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A Response from: Ron

Thank you very much for sending us your comments! Great job done by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'm very happy with the 2 garage doors Ron installed, and the door opener Mark installed a week later to replace a failing old one. They were very pleasant and professional, answered all my questions, and did a great job of cleaning up afterward. Would definitely recommend them to others and call them if I ever have problems or need to have my other (old) opener replaced.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark did a first class job installing a new garage door opener.

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A Response from: Ron

Thank you very much for sending us your comments! Great Job Mark!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had worked with your company in the past. Expectation went above and beyond. ***** Garage door issues ... which were easily remedied. Found out that I needed a new battery charger. Experience with you and Mark were wonderful! Would do it again in a minute!! Thank you so very much for your sales, service, and customer service!!!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very knowledgeable, professional, and friendly. We are very happy with the service that we received. Mark replaced our tork-master. We would definitely recommend precision, and especially Mark to friends and family. We would not hesitate to use precision again. Thank you!!

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A Response from: Ron

Thank you very much for sending us your review & for choosing our service! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

good work efficient work

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A Response from: Ron

Thank you very much for choosing our service! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and attention to detail.

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A Response from: Ron

Thank you very much for sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I highly recommend Precision. I never had to have my garage door repaired and didn't really know who to call. My garage door spring and cables broke on a weekend with my car stuck in the garage. I was sure I wouldn't be able to find anyone to come out and fix before Monday morning. I did an internet search and came across Precision who is a local company and has 24/7 answering service as well as weekend service. I was impressed that someone did answer my call on a Saturday evening and that there would be someone available to come out and fix my door. Ronnie was very professional, courteous, and patiently explained my options. He had my garage door fixed very quickly!

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A Response from: Ron

Thank you so much for choosing our service & sending us such a detailed review! Thank you!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had my springs replaced. Excellent customer service.

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A Response from: Ron

Thank you very much for choosing our service! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After examining our forty year old door Ron gave me the option to have the door replaced or repaired. I had already been told by another company that the door could not be repaired and that it would be dangerous to not have a new door installed. I chose "repair" I couldn't believe that in an hour Ron from Precision had our door running smoothly and quietly. It's great. It saved us a lot of money. Ron's quote for a new door turned out to be lower than other quotes I had. Because of their friendly, skilled professionalism and very fair pricing I will definitely be calling on Precision when it's time for a new door.

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called 6yrs ago for a broken spring. Loved the service and the work. (you guys put a sticker under my opener in the garage). I kept it there and used you for a door tuneup. I will also call if I need anything else. Thanks.

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A Response from: Ron

Thank you very much for continuing to choose our service, we really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark did an outstanding job! He was very professional and finished the job quickly. I will be asking for him next time I call for service. Thank you

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A Response from: Ron

Thank you for choosing our service. Awesome job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was a great and freindly person, Told me what i needed, price got to work and was out quickley.Top rate.

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A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I choose Precision through Angies List as I didn't really know too much about this type of thing. Precision came on time, fixed my problem and advised on any other things that were needed quoting me a price for future reference. They were not pushy. I was very pleased with their work.

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A Response from: Ron

Thank you very much for choosing our service! Great job done by Mark!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I choose Precision through Angies List as I didn't really know too much about this type of thing. Precision came on time, fixed my problem and advised on any other things that were needed quoting me a price for future reference. They were not pushy. I was very phrased with their work.

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A Response from: Ron

Thank you for choosing our service! Great job Felix!

Felix Coriano Service Provided:
Garage Door Opener Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I've been a customer of Precision Door for a decade. I've been very pleased with the quality of the technicians, especially the work done this year by Mark Sherman. He was neat, thorough, friendly, and a very hard worker. The job he did was exemplary.

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A Response from: Ron

Thank you very much for being a very loyal customer, we really appreciate you! Great job done by Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a special request to take two perfectly good doors down so I could make some structural repairs on the wall they were attached to. Mark made special arrangements to remove the two doors in the morning and come back later that day to put them back up. Sounds strange, but Mark really helped out making the time to perform this task and giving me enough time to make the structural repairs then getting them re-installed asap. The doors work perfectly. I am pleased with the quality and expertise of Precision technician Mark Sherman.

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate it! Great job done by Mark!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I purchased a garage door opener from the big orange box... and on a recommendation from a friend, I called Precision... Ron the owner came an installed the opener himself... he did a great job !!!! He was quick, neat, and extremely professional... I would recommend Precision highly to anyone who needs any garage door service.

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A Response from: Ron

Thank you very much for choosing our service & sending us your review!

Ron Kull Service Provided:
Garage Door Opener Install

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We Picked Precision from Angie's List because it was very highly rated. We were not disappointed. The serviceman did a great job replacing broken springs and rollers and also checking over the workings for the other garage door to make sure it was ok. We would definitely use them again.

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A Response from: Ron

Thank you very much for choosing our service! Great job Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job. Mark came out on Friday and fixed the opener. It stopped working and Ron came out on Sat and replaced. Great job by both

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A Response from: Ron

Thank you very much for sending us your comments, we really appreciate you as our customer!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a new garage door and opener installed. The service was fast and we are very pleased with both the appearance and price of the finished product. You're staff was professional, on time, and very knowledgeable.

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A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer!

Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very pleased with the prompt and professional service we received from Precision. I would not hesitate to recommend them to my friends.

-

A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very helpful, with lots of good information; he did an excellent installation job. Two minor quibbles: (i) what I told on the phone didn't match the price initially charged due to the addition of a service charge (Mark corrected this immediately when I complained) and (ii) the opener, which is very nice and quiet, has the new MyQ Security 2.0 rolling code system and it does not work with the Homelink receiver in my 20121 car. This was rather annoying to learn after the fact. The incompatibility is not Precision's fault but it seems to me that I should have been informed of the possibility that there could be a compatibility issue before installation, as such problems are known. Homelink is sending a repeater kit to help me solve this problem (for the cost of shipping only). But dealers should press Liftmaster to include this kit with their units (or provide them free to dealers to include as a free add-on for customers that need it) for the next several years.

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A Response from: Ron

Thank you for sending us your review, we really appreciate it!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick turnaround,on time and Great service!!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very happy with our new garage door opener. It is amazingly quiet. The service was excellent and our technician explained in detail the benefits of the new opener and how to maintain it.

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A Response from: Ron

Thank you very much for sending us your comments! We appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We contacted Precision because you would take a service call on Labor Day weekend. We had a late appointment -- 5 to 7 pm -- but Mark had a cancellation and was able to see us at 2:30. He contacted us a half hour before to make sure we were available. He was informative and efficient in fixing our broken spring and adding a door overhaul; then we discovered the garage door opener had also failed, and agreed to make an appointment when he could return with the proper part. With both repairs he clearly communicated our choices; he was courteous and capable. We are very pleased with both the door repair and our new garage door opener.

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A Response from: Ron

Thank you very much for sending us your detailed review! Thank you for choosing our service! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door spring had broken on a Sunday morning so 24/7 repair service was very important to us. We checked out the yellow pages and online and called Precision. Mark was prompt, courteous, friendly. He explained our options and what he recommended. He answered our questions and cleaned up as he worked. We would definitely recommend Precision for garage door repairs!

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A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for prompt, efficient, and quality service on the installation of our new garage door. We're very happy with the results!

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The 24/7 service came in handy. Mark did a great job. I will certainly call Precision again.

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A Response from: Ron

Thank you very much for choosing our service! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Monroe County

(585) 267-5174

(585) 267-5174
Genesee County

(585) 300-4522

(585) 300-4522
Livingston County

(585) 612-4164

(585) 612-4164
Ontario County

(315) 670-4607

(315) 670-4607
Orleans County

(585) 682-2740

(585) 682-2740
Wayne County

(315) 290-3137

(315) 290-3137
Wyoming County

(585) 302-4334

(585) 302-4334
Yates County

(585) 612-4202

(585) 612-4202
Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624