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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 2552 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was great, very friendly and professional. Work was done quickly, and the door closes perfectly now. Pulleys were a bit pricey, but coupled with the AAA Deal overall good value.

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A Response from: Ron

Thank you for sending us your review! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job. Very pleasant, timely and efficient. You guys are the best!

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A Response from: Ron

Thank you very much for your review! We appreciate you as our customer!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The techician was knowledgeable and helpful. He explain what happen and what he needed to do to fix the door. He made suggestions how to keep it running smooth. He check the door and to make sure it was running ok. He even changed the light bulbs for me!Excellent service!

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A Response from: Ron

Thank you for choosing our service, we really appreciate it! Great job Mark!

Service Provided:
Garage Door Opener Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wow, these guys are fantastic. They stand behind their work and are available at all hours. They are now my "Go to" people for Garage Doors!

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very professional and courteous. He explained the options and answered my questions. He completed the repair in a reasonable time. Great job by Mark!!!

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A Response from: Ron

Thank you very much for sending us your review! Great job done by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wow, these guys are fantastic. They stand behind their work and are available at all hours. They are now my "Go to" people for Garage Dorrs!

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A Response from: Ron

Thank you for sending us your comments! We appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Work was done on time. Worker was very professional. Thanks.

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A Response from: Ron

Thank you very much for choosing our service!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with my service from Precision. Response time was qick, service call and installation even quicker! Ronny is great--a pleasure to do business with!

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A Response from: Ron

Thank you so much for sending us your review, we really appreciate it!

Ron Kull Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, very professional. Gave us options and explained everything perfectly. Service was done quickly and we could not be happier with our new opener! Precision should be your first and only call if you need any garage door service at all.

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A Response from: Ron

Thank you very much for your review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I took advantage of a Groupon Garage Door Tune-up. The tech had the rollers replaced and the system tuned in a very short time. He took the trouble to explain to me what he was doing and why while performing the job. Very proffessional. Very friendly. Very fast. When my very old opener *does* decide to quit, I'll be calling Precision back to do the job. Very Satisfied! Thank You!

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A Response from: Ron

Thank you very much for choosing our service, and sending us your review! We appreciate it! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.

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A Response from: Ron

Thank you very much for choosing our service! We appreciate you as our customer!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.

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A Response from: Ron

Thank you very much for choosing our service!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door opener had "lost a screw" and was almost off the ceiling...which would have potentially damaged the garage door and opener. I called several businesses...but yours was the only with 24/7 service available. Mark came out the same day and put longer screws in the ceiling so I'm sure it won't happen again by the size of the screws. He also sprayed the springs and hinges with spray lube. I explained to Mark that normally my husband does these repairs - but he recently passed away and hence,I can be easily overwhelmed by normal "guy stuff". Thanks for your quick and efficient service. Mark was very professional and kind.

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A Response from: Ron

Thank you very much, we are happy that Mark could help you out! We appreciate you as our customer!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron was our "Knight in shining armor"! Our garage door spring broke on Friday night (4th of July weekend). No other of the 4 garage door companies could help us before Monday. Both cars were stuck inside the garage. A few of our men folk tried to manually open the door, to no avail. Ron not only opened the door, he also replaced the spring for us, the next day! Ronnie is very personable and professional! That is a perfect combination! Thank you!

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A Response from: Ron

Thank you very much for sending us your comments! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent job. Fast. Clean. New doors work great! Actually arrived early!

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A Response from: Ron

Thank you very much for choosing our service & for sending us your review!

Ron Kull Service Provided:
Install Garage Doors

Product:
Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The cable had broken on my garage door so it was slightly ajar, crooked and wouldn't open or close. I was able to get service the same day I called. I have an old style door which presented some challenges for the technician, but Mark was friendly, courteous and professional despite having to work in a garage that had to be over 100 degrees that day. I will definitely recommend Precision to my friends and family requiring garage door repair.

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate it! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Work was professional and the needed time was taken to make sure the job was done right.

-

A Response from: Ron

Thank you very much for sending us your comments!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark called ahead to let me know he was running late. He spent 3-1/2 hours removing our old door and installing our new door. He also took away our old door so we didn't have to deal with disposal. He was very friendly and personable and pointed out some things I needed to know to get the most out of our door. He even replaced the trim around the outside of the door, which was a nice surprise as I wasn't expecting that. If I had to nitpick, my only suggestion would be to instruct your installers to change into clean gloves before installing the plastic window overlay, because otherwise the glass gets smudged with grease from their dirty gloves. That will necessitate my taking off the overlays to clean the glass and then reinstalling the overlays, which isn't a big deal (and would probably be good practice for me anyway), but it would just be one less thing for me to have to deal with.

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A Response from: Ron

Thank you very much for sending us your review! We appreciate your comments & thank you for choosing our service!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Polite, knowledgeable technician. We have used Precision before and will definitely do so again.

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A Response from: Ron

Thank you very much for being a loyal customer! We really appreciate your review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrive on time, actually he called ahead and was early! He fully explained the work which needed to be done- replacement of broken spring and end bearings . He was finished in the time he estimated and was very pleasant.

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was efficient and knowledgeable ..Your company should be very proud this employee.

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A Response from: Ron

Thank you very much for sending us your review, great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron, I was absolutely delighted with Precision! I remember calling you (and others) a few years ago....and contacted you (and others) again a few months ago. So Glad I stuck with you! From your friendly and informative visit to your very competitive quote to your on-time delivery and perfect installation....I am so very happy! I DO tell everyone how pleased I am with Precision. Thanks for giving me faith in local business!

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A Response from: Ron

Thank you so much for your detailed review! We really appreciate you as our customer!

Ron Kull Service Provided:
Install Garage Doors

Product:
Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everyone was friendly, knowledgeable, and helpful in making proper selections. Delivery and installation of a new door and opener was prompt and everything was neat and clean when completed. Pricing was fair and they did not try to oversell me on something I didn't need. Would definitely recommend Precision Door.

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A Response from: Ron

Thank you very much for your detailed review & for choosing our service! Great job Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Casey was very courteous & gave us a very detailed explanation of installation & operation on new garage door. We would definitely recommend him to our friends if they need a new garage door or any repairs.

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A Response from: Ron

Thank you very much for sending us your review card! Great job Casey!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was excellent. Mark finished the job in a timely manner and answered any questions I had. Everything seems to be working well and I would recommend Mark and your company..

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with Precision was a positive one. Ronnie was personable and performed the service to my garage door quickly and to my satisfaction. The only negative was he was 30 minutes late. I would hire Precision again for any garage door work I need in the future.

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A Response from: Ron

Thank you for sending us your review!

Ron Kull Service Provided:
Garage Door Repair

Product:
Rollers

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Why 5 stars? Because you guys were the one company who answered the phone "after hours!" Thank you for being there with a live human! Mark was fabulous... knowledgeable, friendly, skilled. Highly recommended! Thank you!

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A Response from: Ron

Thank you for choosing our service & sending us your review! Great job done after hours by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Casey went above & beyond to fix the garage door. Door was in bad shape, but he continued on to get in working order. I was very pleased with his personality & his work.

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A Response from: Ron

Thank you for sending us your review card! Great job Casey!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician was on time, knowledgeable and professional. He was efficient and fair on the price assessment and very helpful. We were unable to raise the garage door due to the broken spring. The technician saved us a window by getting the garage door to open. He was great.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

1st class technicians. show up as promised and the work is done quickly. Great job!!

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A Response from: Ron

Thank you for your comments & for choosing our service! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624