5.0 1 2 3 4 5 2,764 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY - Page 74

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Customers across Monroe area consistently describe Precision Garage Door of Rochester as prompt, professional, and highly reliable. Reviews repeatedly praise the team’s quick turnaround on repairs and installs, clear explanations, courteous service, and honest, no-pressure recommendations. Many customers also highlight fair pricing, strong workmanship, and a smooth experience from scheduling through completion, with frequent repeat business and referrals.

What Customers in Your Area Mention Most

Responsiveness (249) Customers repeatedly mention fast follow-up, quick scheduling, and the ability to get help sooner than expected, including same-day and next-day service. Professionalism (236) Reviews consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Speed (214) Many reviews highlight fast diagnosis and efficient repairs or installations that get doors working again quickly, often in a single visit. Communication (181) Customers value the clear explanations, appointment updates, call-ahead notices, texts, and thorough walkthroughs of problems, options, and completed work. Expertise (167) Reviewers frequently praise the team’s knowledge, accurate diagnosis, and ability to explain technical issues in simple terms. Friendliness (156) Reviewers repeatedly describe technicians as friendly, personable, kind, and pleasant to deal with. Trustworthiness (141) Customers often note honesty, integrity, no-pressure recommendations, and service that avoids unnecessary upsells. Workmanship (138) Customers praise the quality of repairs and installations, often saying the work is thorough, clean, and makes doors run smoothly or like new. Value (111) Reviews commonly mention fair, reasonable, or competitive pricing and describe the service as worth the cost.

Recent Reviews from Monroe, NY

Jim Yale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/31/2014

Overall great experience. Very courteous and knowledgeable staff. Would definitely recommend Precision Door Service to anyone.

Response from Ron Business Owner

Thank you very much for being our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Mike Loete

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/30/2014

Mark was professional, quick, and clean. It was a pleasure doing business with Precision, and I have since referred my coworkers for business. Thank you Mark!

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Broken Garage Door Spring Repair

Mark Pfuntner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/30/2014

Mark Sherman was excellent. This was an emergency service (Sunday) and he came around 6:00 pm. We called another place that offered similar services and they quoted an outrageous price over the phone without even seeing the issue. It was clear that the person did not want to do the work even though they offered emergency services. Mark was extremely accommodating and did the work in a well professional manner. There is no doubts that we will use Precision again when needed. They truly understand customer service!

Response from Ron Business Owner

Thank you very much for choosing our service, and sending your detailed review! Great job Mark!

Service: Garage Door Repair

Jonathan Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/26/2014

I had a great experience in at a critical time. Ron was very friendly and knowledgeable. He even made necessary adjustments to prevent future problems. Thanks for everything. I would be glad to recommend Precision to my family and friends.

Response from Ron Business Owner

Thank you very much for choosing our service, and for your comments!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Sean Holly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/14/2014

I loved working with Precision, they were quick to respond and very courteous throughout the process of getting my garage door repaired. The final product is better than ever and I'm glad I gave them a call.

Response from Ron Business Owner

Thank you very much for sending us your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Michael Bloch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/13/2014

I was very happy with the service and price. My garage door was not working very well intermittently (especially when it was colder than 20 degrees) in a house I recently purchased. Ron said we really needed a new opener. He had it installed in about an hour and I love it. It runs great (even at 5 below zero)and is super quiet. Ron was very nice and quite knowledgeable about garage doors. I would definitely recommend him. Came on time and did a great job.

Response from Ron Business Owner

We really appreciate you as our customer, thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

John Lindsay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/04/2014

i am very glad I found you guys in the coupons as my garage door was catching up by the pulley. I attempted to fix my self and doing so broke the spring. So calling you now was the best. The Service Call was set up for Friday and was good to you word. The service man was fast & of good humor , personable, told me the problem, price and went to work after I agreed to the job. Very Happy Customer you have here.

Response from Ron Business Owner

Thank you very much for sending us your review! Thank you for choosing our service!

Service: Broken Garage Door Spring Repair

Product: Springs

Sandra Baldwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/02/2014

your technician arrived when he said he would, quickly diagnosed my problem, and spend an hour or so repairing, replacing and adjusting the door. It works like a dream now and is much quieter. I am still amazed that it always works, and opens and closes when I ask it to. Thank you

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate your as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Trish Byrne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/19/2013

Very much appreciated same day service.

Response from Ron Business Owner

Thank you very much for choosing us & sending us your comments!

Service: Broken Garage Door Spring Repair

Kim Shultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 12/17/2013

Thanks! My garage door stopped working the day before I was to go out of town and Precision was at my house the next morning.Had my door fixed in plenty of time for me to get to the airport.The service person was so nice and I will never use anyone else. Precision was not the first company I called ,no one else could come for over a week! Precision in now the first company I will call

Response from Ron Business Owner

Thank you so much for sending us your review! We really appreciate you as our customer!

Service: Garage Door Opener Repair

Harry Salis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/09/2013

2 service men, both personable, ahead of schedule, professional, excellent work opener repair, spring replacement on two doors

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Rose Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/26/2013

UNBELIEVABLE SERVICE. CAME AS SOON AS POSSIBLE AND FIXED THE SPRINGS. IT'S AN OLD DOOR BUT HOPEFULLY WE CAN KEEP IT FOR A COUPLE MORE YEARS OR RUN THE CAR THROUGH THE DOOR. GREAT COMPANY AND GREAT REPAIR MAN.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job done by Mark!

Service: Broken Garage Door Spring Repair

Sharon Morales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/26/2013

We were impressed by your original service call and were not disappointed by the quality of service we received from Mark Sherman. His professional and personal approach to installing our new garage door will insure our continued use of your services. We have also expressed out positive feelings about your company to our friends.

Response from Ron Business Owner

Thank you very much for your excellent comments about Mark's work. We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Jane Twichel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 11/24/2013

I'm very happy with the 2 garage doors Ron installed, and the door opener Mark installed a week later to replace a failing old one. They were very pleasant and professional, answered all my questions, and did a great job of cleaning up afterward. Would definitely recommend them to others and call them if I ever have problems or need to have my other (old) opener replaced.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Roy Lotzar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/15/2013

Mark did a first class job installing a new garage door opener.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great Job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Kim LaClair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/05/2013

Had worked with your company in the past. Expectation went above and beyond. ***** Garage door issues ... which were easily remedied. Found out that I needed a new battery charger. Experience with you and Mark were wonderful! Would do it again in a minute!! Thank you so very much for your sales, service, and customer service!!!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Repair

David Irving

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/31/2013

Mark was very knowledgeable, professional, and friendly. We are very happy with the service that we received. Mark replaced our tork-master. We would definitely recommend precision, and especially Mark to friends and family. We would not hesitate to use precision again. Thank you!!

Response from Ron Business Owner

Thank you very much for sending us your review & for choosing our service! Great job by Mark!

Service: Broken Garage Door Spring Repair

Product: Rollers

Dave Vivek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/31/2013

good work efficient work

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Garage Door Repair

Product: Rollers

Vince Antonicelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service and attention to detail.

Response from Ron Business Owner

Thank you very much for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Judy Meiklejohn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 10/26/2013

I highly recommend Precision. I never had to have my garage door repaired and didn't really know who to call. My garage door spring and cables broke on a weekend with my car stuck in the garage. I was sure I wouldn't be able to find anyone to come out and fix before Monday morning. I did an internet search and came across Precision who is a local company and has 24/7 answering service as well as weekend service. I was impressed that someone did answer my call on a Saturday evening and that there would be someone available to come out and fix my door. Ronnie was very professional, courteous, and patiently explained my options. He had my garage door fixed very quickly!

Response from Ron Business Owner

Thank you so much for choosing our service & sending us such a detailed review! Thank you!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Meg Kubarycz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/24/2013

I had my springs replaced. Excellent customer service.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Ron Hamilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/24/2013

After examining our forty year old door Ron gave me the option to have the door replaced or repaired. I had already been told by another company that the door could not be repaired and that it would be dangerous to not have a new door installed. I chose "repair" I couldn't believe that in an hour Ron from Precision had our door running smoothly and quietly. It's great. It saved us a lot of money. Ron's quote for a new door turned out to be lower than other quotes I had. Because of their friendly, skilled professionalism and very fair pricing I will definitely be calling on Precision when it's time for a new door.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Sarah Haberbusch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 10/24/2013

I called 6yrs ago for a broken spring. Loved the service and the work. (you guys put a sticker under my opener in the garage). I kept it there and used you for a door tuneup. I will also call if I need anything else. Thanks.

Response from Ron Business Owner

Thank you very much for continuing to choose our service, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Josh Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/20/2013

Mark did an outstanding job! He was very professional and finished the job quickly. I will be asking for him next time I call for service. Thank you

Response from Ron Business Owner

Thank you for choosing our service. Awesome job by Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Brian Colbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 10/18/2013

Was a great and freindly person, Told me what i needed, price got to work and was out quickley.Top rate.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Audrey Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/09/2013

I choose Precision through Angies List as I didn't really know too much about this type of thing. Precision came on time, fixed my problem and advised on any other things that were needed quoting me a price for future reference. They were not pushy. I was very pleased with their work.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job done by Mark!

Service: Garage Door Opener Repair

Audrey Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/09/2013

I choose Precision through Angies List as I didn't really know too much about this type of thing. Precision came on time, fixed my problem and advised on any other things that were needed quoting me a price for future reference. They were not pushy. I was very phrased with their work.

Response from Ron Business Owner

Thank you for choosing our service! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Michael Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/07/2013

I had a special request to take two perfectly good doors down so I could make some structural repairs on the wall they were attached to. Mark made special arrangements to remove the two doors in the morning and come back later that day to put them back up. Sounds strange, but Mark really helped out making the time to perform this task and giving me enough time to make the structural repairs then getting them re-installed asap. The doors work perfectly. I am pleased with the quality and expertise of Precision technician Mark Sherman.

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate it! Great job done by Mark!

Service: Install Garage Doors

Scott Parsons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/07/2013

I purchased a garage door opener from the big orange box... and on a recommendation from a friend, I called Precision... Ron the owner came an installed the opener himself... he did a great job !!!! He was quick, neat, and extremely professional... I would recommend Precision highly to anyone who needs any garage door service.

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Harris Guilmette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/07/2013

I've been a customer of Precision Door for a decade. I've been very pleased with the quality of the technicians, especially the work done this year by Mark Sherman. He was neat, thorough, friendly, and a very hard worker. The job he did was exemplary.

Response from Ron Business Owner

Thank you very much for being a very loyal customer, we really appreciate you! Great job done by Mark!

Service: Install Garage Doors

Product: Garage Doors

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Monroe County (585) 267-5174
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624